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Bajaj Finance Limited
Office #1201, 12th Floor, Infinity Benchmark, Plot G-1, Bidhannagar, Ep & Gp, Sector V, Kolkata, West Bengal 700091, India
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Am
Review №1

Very bad behavior... a stuff name Sk mohidul.. is harresment my mother. infact im got suside by his behive. His behive is too bad...and do not take same pyment par month.

Va
Review №2

Pls everyone dont trust this company.. this is totally fraud... I am 24000 loses from this company.. it is totally fraud.... Trustless company.. if u complaint to police .. police also not help you..

Su
Review №3

Address provided here is incorrect. It is located at Sector-V, Salt Lake. Building is Infinity Benchmark and BAJAJ FINANCE Office is on 12th floor. That block information is incorrect as it belongs to Sector-I as showcased via Google Map.

De
Review №4

Its really sucks office of Bajaj finance/finserve located in Salt lake sector 5 Kolkata ill behavior of Front desk staff dont know how to speak and how to co-operate regarding information.... And office hours also given wrong in Google....So pls dont put the hours...

br
Review №5

U never get help calling the customer care and will never get in touch with Customer Service Executive.

Ar
Review №6

I have trying to mail them since a month regarding extra deduction on my loan repayment amount. They dont even have a proper mail id. Had been trying to call them but you have to go with only the options they provide. Like you cant have any other problems. No grievance cell is around. Their chat option is also useless. Each time you try to chat they ask you mobile number, then your name and then say no agent is available to chat. All are automated messages and no one brothers to attend you manually.Disgusted with the kind of service they are providing now a days. A few years back their services were far better. Wont be dealing with them any further once my loan is repaid this time.

Sr
Review №7

Bajaj Finserv customer service O8Ol6767l88

Sm
Review №8

Bajaj finserv is completely fraud company.. Never take doctors loan from them...They are completely cheaters

Su
Review №9

Very bad experience. Bajaj finance is the worst finance company in india.

di
Review №10

I like to inform all customers how going this office through Google map its fake location set.Follow the address it will be work.Always be careful in this office for all bajaj office easily cheat you the collect your data.

Ru
Review №11

Its a Good Company. Im trust the company, the company service are Good.

So
Review №12

The company is totally fake.. plz dont share any documents and any amount.. plz dont ...first they ask for processing fee.. than gst, than c.t and than many more and atlast they blocked you... plz dont share any information

Sa
Review №13

Their services are vry bad.. They cut money from bank without any reason.. My suggestion is dont ever do bajaj finance..

Sa
Review №14

Its a fake address.. The actual address is Sec 5, not sec 3

Tw
Review №15

Harami kutte log saale. Yesterday I applied for loan n they all people asked me to pay 20,000. After paying also they didn’t process loan n instead were asking me to pay more money to them. These people bc are FRAUD. When I asked them to cancel my loan again the said u need to pay charges n after that only u will be getting the amount u paid to us. Now they have blocked my number too. 😤 Worst people Fraud people. People please be aware🙏🏻

Sa
Review №16

Bajaj finserv customer service no9.8.8..3.2.8.1.2.5.7

De
Review №17

This it a totally fraud company hi is deduct processing fee my account 2500 and not a refund

Ra
Review №18

Bajaj finserv customer service no 9.6.4.1.3.9.1.9.7.5

Ta
Review №19

Extremely disappointed For your all services your staffs are very poor and they are good for nothing and they cant help me in my problem. I am suffering for last 6 months.

MO
Review №20

All the managers there are ready to misguided customers..all fraud people are engaged there holded official post...too much disgusting...bitter experience of mine..

Vi
Review №21

Third Class service Level... Even there is no level of this company.... I suggest dont make any relation with this 3rd class company.

Ta
Review №22

Fraud company . They claim very huge amount of money for promising to give loan but then they didnt gave any loan. This is the most 3rd class company

Sh
Review №23

Thy have cheated me dont refund my processing amount very bed... experience

De
Review №24

Wrost Services never seen before ,they have no professionalism ,never keep commitment, staffs are like hell, no followups and nothing, main part of this office they are making fool to the customers..If you want to get loan from this company please dont go for that else you will get a nightmare experience from this kind of rubbish company

sn
Review №25

Facing severe unawanted calls for loans which I never applied for and unprofessional behaviour.

Pr
Review №26

Pathetic experience. 117 rs automatically deducted from my bank account and one thing my Bajaj card already permanently blocked.

Ri
Review №27

Fraud services. Dont trust plz.

Pr
Review №28

Many customers and all of them were complain ing about something. Staff is less in number hence they get irritated easily and behave very rudely.

Ne
Review №29

Fraud app no give any loan amount full fraud it takes lot of money of customers but it not give loan

as
Review №30

Bajaj finserv is totaly fraud about personal loan. They shows there have no hadden charge. But after approved loan they said processing fee after that gst fee. They r cheated 13000,with me they already taken money but till now they didnt disbursed my loan. So guys please avoid online loan application and also must avoid online processing fee and all that.

NI
Review №31

Their accounts are worst. They keep on charging interest and they will never explain you properly the reason.

Su
Review №32

Worthless experience with Bajaj finance. Unnecessary lot of money detucted from my registered account.A fraud company and service.Will suggest everyone to avoid Bajaj Finance as it cheats people.

Am
Review №33

Very poor service and froud finance company. Im going to complain against bajaj finance to RBI and consumer forum.

Sw
Review №34

Woest finance company. They took from me Rs. 800 and promised Rs. 5000 after 3 successful EMIs. But after 1 year (when all EMIs were deducted) they sent me just Rs. 1000 and said that they dont know anything more.

He
Review №35

Very bad company 😞 cant talk nicely and than more process I am very very disappointed for the bajaj company 😠😠

Tu
Review №36

The demand for unexpected and extra money from there customers . They leave a very harsh impression . They are not at all polite . If the manager is reading please contact me

Su
Review №37

RANA PODDER BAJAJ FINSERV AREA MANAGER. TOLD ME THAT H ECAN REDUCE MY EMI PERCENTAGE BUT AFTER LOAN AGREEMENT THEY ARE TELLING ON THING AND STORY OF DOCUMNETS DIFFERENT.USE CREDIT CARD DONT USE BAJAJ FINSERV.

RI
Review №38

Bajaj finance is good finance company..

Ab
Review №39

The employees working over here in Bajaj dont have basic etiquette to talk to his customer specially those staffs working in the loan dept. The guy who is a receptionist sits in front of the loan dept speaks so unamusingly, I dont know how he got the job of a receptionist. I always used to think why the ratings are so low, now I realises the reason behind it. BAJAJ MUST TEACH ITS EMPLOYEES BASIC DECENCY AND ETIQUETTES while dealing with its customer. I would have given zero rating if practically that was possible.

Ad
Review №40

I will rate in negative if possible. One of the worst service they are provided. They also doing fraud activity with the customer. I have applied for a loan of Rs 10000/- and after credited the amount in my wallet it has been debited automatically. I tried to contact with their service person and mailed them also but no support has not been provided from their end. Even i am now paying the installment amount though i have not use the loan amount as it has been debited from them without any reason. After making complain my walled has been blocked and when i mailed them to active the walled aging no reply and support has not been received.

Su
Review №41

Bajaj finance customer service no 70,29,36,84,53

Mo
Review №42

Very bad service & horrible experience from bajaj finance, i already paid my emi before due date but they are not adjusted my money in emi they adjured 7000/- (emi) bounce charges, my all emi had in moratorium april to june -20, after that i paid my emi monthly, during covid period how is it possible to take bounce charges. Its really to bad experience...

De
Review №43

They deserve no star.. Pathetic service. They are doing fraudulent activity. One of their employees called me and asked me for the registered card number. And he withdrawal 40000 from my card. And they dont even work on this matter . They literally forcing me to pathetic emi. I v already complain to police. But bajaj finserve send inhuman public at my house. And they dont even know how to behave with the customer. This company supposed to shut down as soon as possible

Sa
Review №44

Bajaj finserv is totaly fraud about personal loan. They shows there have no hadden charge. But after approved loan they said processing fee after that gst fee. They r cheated with me they already taken money but till now they didnt disbursed my loan. So guys please avoid online loan application and also must avoid online processing fee and all that.

pi
Review №45

Go and buy loan from bank but not with Bajaj Finance, they will charge you much higher,Example: 1 lakh borrowed.!So the interest will be around 80 thousand,Just think, borrowed 1 lakh and paying 1.80 in 3 years .! No sense , Go somewhere else or stay in that position but dont buy loan.!Good wishes to you people, Vande Mataram 🕉🙏

Uj
Review №46

A few days ago I got a Bajaj Finance Card. Suddenly one day a Bajaj Finance called and said about EMI health card. I didnt say yes or no to him because I was busy. Then a few days later I saw 707 rupees deducted from my account! My point is that you

Ab
Review №47

From last 3 months I am sending mail to your company that I will not be able to pay my last emi. But company representative called and abused me which company not paid any heed. And not even responded. Worst service . And I decided never to borrow loan from these hooligans.

Pu
Review №48

Dnndn

Sa
Review №49

Since 4year I have recieved call several times every day. Several times I informed your executive that I am not Srinivas, this number is not your customers number. But they do nothing. I am fed up. Please help me. I feel disturb very much.

sa
Review №50

There cheat everyoneBajaj its a very big froud company

An
Review №51

Wrost service and continuously miss commitment from all level of officials. They forcegully apply lots of irrelevant charges along with my EMIs. Most unprofessional employees they hired.

So
Review №52

Very very very bad service and those employers are very very bad service, ei sab company gulo ke tule deoa uchit, customer service is very very poor

Sk
Review №53

Customer Service is too bad,I am not getting my Rs. 2000/- Cash back and GV in August 2019 after completing all criteria. They are doing Monopoly business.

Md
Review №54

Hi, I am a bajaj finserv customer since a long time and was quite well maintaing my emi card but due to this covid19 I am not able to pay the emis on time as am not getting the salary. So one of the agent of bajajfinserv named Ishika Singh called end number of times and used profanity and also gave threat to kill if the emi is not paid. So this kind of customer service they have using foul languages against their customers...

Ra
Review №55

I WANTED TO CLOSE MY EMI OF BIKE BY PAYING FULL DUE AMOUNT IN CASH AS DUE TO LOCK DOWN MY BANK IS CLOSED AND I LOST MY JOB AS WELL. I CALLED MANY TIME TO MY ANWARSHA SHOWROOM FOR THE PROBLEM. NO ONE IS HELPING OUT. PATHETIC SERVICE I MUST SAY....

Go
Review №56

Worst finance company I have ever seen before, they took my bike and give me a concern personal contact number right now he left job who should I contact now to recover my bike? They dont have any customer support

Ay
Review №57

Fraud they cut my amount

Sw
Review №58

We are using @Bajaj_Finserv RBL credit card since last 4 years. We have paid all the amounts without any fail. Even after the #lockdown we have paid 46k in March 2020, 22k in April & 4k in May. Due to lockdown, we have faced a lot of issues with our business and therefore we had requested @Bajaj_Finserv to give us some time to pay the amount but the executive is calling my father continuously and threating to pay the amount immediately. We are not saying that we will not pay the amount but atleast give us some time. They are just pressuring my father to pay immediately. Is this the way you help middle class people??Requesting @narendramodi @MamataOfficial @FinMinIndia to take some steps on this. Plzz, help us.

PU
Review №59

Bajaj hired Kacharawala Staff.Uneducated lauguages

Ar
Review №60

It is Fake Customer service . please Do not take Loan from her I payed 18000 GST And 180000 GDD Tax. What the Froud. I Didnt Get Money Back

Pa
Review №61

Bajaj finance customer care no 7.0.2.9.3.6.8.4.5.2

SH
Review №62

Bajaj finserve is just like a disgusting company...they have not minimum respect for any customer.....

BI
Review №63

Very for service nobody response the customer call this company charges are fakeIm calling many times but still not getting any kind of response from their side

Sa
Review №64

Very duty service and frod company Baja finance kolkata my money paying for loan but not paying for loan and not refund my money and company employees mobile is a switch off very frod and very bad company

Sh
Review №65

This person job in your office...? I had taken loan of 200000 lakhs, I have taken 53000 thousand but have not given loan yet ..

ra
Review №66

I want personal loan amount was 100000But representative Hemendra Kumar told me Only 2500 processing fee but I have already paid 40000 step by step but my loan amount was not credited in my account

Ab
Review №67

Very bad company dnt ever take any loans from them the way they talk like they are the gundas of Kolkata there manager amit sharma dnt know the way to talk to the customer after paying all the emi I will show him the power of gundas... remember mr Amit sharma

MA
Review №68

Numerous mails given but nobody is replying my quary. Experia online chatting is useless. Service is worst.

LO
Review №69

Extremely poor service and very poor behaviour of office staff. Total unprofessional service. They can’t handle customer and not well trained.

Ri
Review №70

This is very bad service ..... I have some issue ... No one solve it ????

BI
Review №71

Very bad service... worst experience...😡😡😡

SO
Review №72

This company is a fraud and their customer service are very bad.The representative has no any manner to talk with the customer.I had a bounce bt I clear it on 11th of Jan still now they are calling me for money.firsr train the representative how to talk with people then give them work

Bi
Review №73

You will always disappointed with their service and support. Its a most third class company I have ever seen.

Pr
Review №74

Do not open FD accounts in Bajaj Finance. I am suffering a lot by opening FD accounts here. This is a fraud company. While opening FD accounts, they will do lot of sweet talks. They will come to your house, collect all documents and open the account. The actual face of these people is visible at the time of FD withdrawal ( premature or at the end of the tenure). They will harass you in every possible way before processing your request. Refrain from opening or using any product of Bajaj Finance ltd.

Is
Review №75

Now people are suffering but a woman from Bajaj Finance called me and threatened to return the bike if you cant pay EMI.

Sh
Review №76

I am going to sue them in court because of laundering my money from my bank account..They are terrible theives.I have filled case against them.

bi
Review №77

Nice office all staff are helpful and very well manner.....

Sa
Review №78

-5 star rating is the best suited for this organization. It doesnt deserve to get even 0 star rating at all. Very very worst service. Dont go to this organization for any service.

Aa
Review №79

Very bad experience...There is no talk to customer care

Pr
Review №80

One of the disgusting company I ever found in my life...they dont know how to talk with the customers..they use abusive languages to the customers.....

Bu
Review №81

I wish I could give No stars. Pathetic service. Its been 6 months we havent got any hard copy or loan details and amount pushed in the account without consent

Zo
Review №82

Very bad service and chitter

Pr
Review №83

It is a completely cheating company dont take any personal loan from this office because you will not get any assistant or assist from this company it has no any customer care number for you can talk with any customer care executive to solve your own problem.

ch
Review №84

I didnt made any Transaction from myself but suddenly when i was checking my Loan Balance it was showing 23749/- as Used limit, When I didnt Bought Anything... Its really Disgusting 😠😠😠

Sr
Review №85

This was Wrong Location In Google Maps

Am
Review №86

All their employees are gundas and they send gundas to home against all rbi rules.A loan from bajaj is the worst mistake in your life.if they send gundas complain to local police and file fir against their manager

Sh
Review №87

Very bad finance company, they are good to lend us money, and if any of their existing customer got frauded by other person, bajaj finserv, never help their customer to get back their money from the fraud person.I stay at Kolkata, and on December 2018 I was got frauded by a person, that person frauded my 80k money from my bajaj finserv card. I reported complain to police, they took the complain, and suggested me to visit Bajaj office at Kolkata, I visit their sector V office, and meet with one of their fraud investigation person Mr. Pusan Poddar. I told everything to him and saw him the police complain, he help me to track the fraud person, and investigated. Mr.Pusan Poddar helped me to recover 60k from that fraud person, who deposited the amount directly to the Bajaj office. But still 20k is due, which should paid by that fraud person. After when he was not paying, I visited Bajaj office and asked Pasun Poddar to recover the rest amount, or else Bajaj will start deducting the money from my bank account, but he said he cant help me now, giving excuse me, that if the fraud person complain against him that he is disturbing him to collect the fraud money.Now at present Bajaj has deducted Rs.10k i.e 2 emi of RS. 5k each from my bank account.My question is that, is Bajaj has no responsibilities for their customers? If Bajaj recovered RS. 60k from that fraud person, then they cant recover the rest amount of 20k from that fraud person?May be, RS.20k is nothing for the Bajaj, but it is very valuable for us.I dont know if any person of Bajaj will see my review and come front to help me.If this happens, and anyone of Bajaj come front and help me then definitely I will change my rating to 5 stars from one.Thanks a lot.🙏

ya
Review №88

Worst banking service, they behave worstly with their customers and never have a working phone line not even the head office has a working phone line and the branch in salt lake always declines the call and behaves worstly

Su
Review №89

Total Fraud. Very bad staff

In
Review №90

Could not directly contact customer care ,very pathetic service,its complicated customer care sevice to contact not as easy as others finance service,make the customer care contact easy to discuss and enquiry etc .Really poor service from Bajaj Finserv

ad
Review №91

Gd service by counter no 6. Nice guy Mr bappa . I have visited here for my rbl credit card issues. Nobody was ready to help me. This guy is very knowledgeable. If any one faced related to rbl credit card you can talk with him by taking a token. Amazing service. I am very very thankful to him.

Ak
Review №92

Very very bad service no response by customer care and Wong charges against my loan amount.I Pay all Installment timely but bajaj employee call me and said your Cheque is bounce so you pay charges but not geven any cheque to bajaj finserv

Sh
Review №93

Very unprofessional behavior. Their representative are unaware of the policy of the company and their words are misleading. I Had made an EMI card for shopping of garments from big bazaar. Their representative told me that I can buy the above said. But when I actually went to big bazaar the BFL representative told me that I cant purchase groceries and garments, I have to purchase an electronic items first then after few days I will be able to buy groceries and garments. I had clearly mentioned my intention at the time of making the card. But now are they are denying and not keeping their words. I am helpless. Very misleading company and employees be careful from them.

Sa
Review №94

No one pick up phone in custcare number.very bad experience.provide me any custcare representative person contact number who solve my proublem.

Mi
Review №95

Great service. I have visited here for my rbl credit card issues. Nobody was ready to help me. But in counter no 6 there was a guy mr bappa who resolved my problems very clearly. This guy is very knowledgeable. If any one faced related to rbl credit card you can talk with him by taking a token. Amazing service.

RI
Review №96

Very bad service.without information my money is deducted.2 November.and talking refund 13 November. But 1 loans bouns charge 450.you deducted my money you give me bounce charge

As
Review №97

Verry Verry bed coustomar service bad Bajaj finance

Ri
Review №98

Very very bad service. Only customer care number comnects to pune branch not to kolkata branch. No contact number for kolkata branch to get in touch for any queries. Even when there is money in the account they cut it later and charge the person late fees even if its their fault. Even if u take there finace from a particular shop and you go back to them for some queries. The shop cant help you with your issue. They send you to another place. Which is not fare at all.

Nu
Review №99

On behalf of BFL, people are calling me and harassing me stating that they are from Delhi civil police some time telling from Delhi crime branch and Delhi consumer court.....and a complain had been registered in my name ,so pay cheque bouncing charge or they are going to forward the file to Delhi consumer Court...what the hell they r doing......this is absolutely not the way to collect ......They r simply harassing consumer. And using slang languages....This is not at all right. Instead of telling Delhi crime branch or civil...simply they should call customer stating they r from BFL and need to pay outstanding thats all...Please look into the matter .

Dh
Review №100

At the time of taking loan the executive tell me that it is paper less loan. you can close your loan at any time through net banking. now i want to close the loan but the customer services rejected the call....they call me twice in the day for other works but not receive the call..complete non sense...

Information
1 Photos
100 Comments
1.5 Rating
  • Address:Office #1201, 12th Floor, Infinity Benchmark, Plot G-1, Bidhannagar, Ep & Gp, Sector V, Kolkata, West Bengal 700091, India
  • Site:https://www.bajajfinserv.in/personal-loan-in-kolkata?utm_source=google&utm_medium=gmb_listing&utm_campaign=salt_lake_kolkata
  • Phone:+91 86980 10101
Categories
  • Loan agency
Working hours
  • Monday:9:30AM–6:30PM
  • Tuesday:9:30AM–6:30PM
  • Wednesday:9:30AM–6:30PM
  • Thursday:9:30AM–6:30PM
  • Friday:Closed
  • Saturday:9:30AM–6:30PM
  • Sunday:9:30AM–6:30PM
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