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TP Link
3rd floor, Thomson building Cheruparampath, 2nd Cross Rd, Kadavanthra, Kochi, Kerala 682020, India
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Comments
Is
Review №1

Very helpful! Jefferson went out of his way to organize things at his end for my replacement!

Ji
Review №2

It was an awesome experience here,very very friendly and supportive staff.come here directly for tplink modem issues.quick and efficient

Dr
Review №3

Great service. Got my modem replaced in no time.

Ha
Review №4

Great service, No delay. My wifi modem was replaced quickly.

Hi
Review №5

I have an experience last week, my TP link router not working properly, i contacted my retailer shop which i purchased, they reject and said contact service center,I reached this service center, they ask me to send bill to check validity, i collected copy of my bill from the retailer shop and give to service center,Within 10 mints they check and replaced my product immediately, soyou just keep your bill is with you, they check validity of that bill and replace your productReally good attitudes towards customers from service representative 🥰Keep it with you guys♥️💯💯🙏🤝

Ak
Review №6

Good customer support. You can contact them via phone they will guide you what to do. Very helpful.

Hi
Review №7

Recommendable experience 💯🤝Keep your bill is with you, they check and solve issues with in no timeCustomer interaction is really appreciable 🥰👍👍

ni
Review №8

G8 service, very friendly staff, can be an example for all service centre, the only drawback is there is only a small signboard to find no worries if you are using Google map

NI
Review №9

Good service and nice person to deal with

Ri
Review №10

The main thing I noticed is the dealings. I hardly spent 10 minutes to give my faulty modem. The person in charge just checked and straight away given a new modem along with a receipt.

As
Review №11

Bad service centre. Just because their product wasnt bought from India, they wont touch it. Shame. They tell me they have only replacement warranty. Like I cant buy another device online 😂

sh
Review №12

Excellent customer support and service. it only took me 5 mins to get the replacement or check to be completed. The service personal interaction is very good.This is one of the kind excellent service I have seen in Kochi.

Sa
Review №13

Excellent customer support and service. Has visited here for about 2 times, and it only took me 5 mins to get the replacement or check to be completed.This is one of the kind excellent service I have seen in Kochi. The service personal himself is very welcoming .

De
Review №14

My router stopped working suddenly. My place is in Trivandrum, called up the customer care executive there, he told to come over and hell replace the product. As told, my router was replaced with a new one with no questions asked. Hands down, this was the best customer service I experienced in the recent times. Thanx a lot Mr.Jefferson.

Re
Review №15

Good customer interaction and solved my issue at the earliest. Probably one of the best service center i have visited ever. Thanks TP-LINK

Se
Review №16

Prompt service.. Had a recommendable experience.. Guy who attended at front office was very much helpful.. I got my issue solved much faster than I thought.. Great experience overall..

JO
Review №17

Served with quick service. Approach was awesome. Had after service call from service centre. I recommended tp link router to my dear and near upon your service quality which is very difficult to get at present. Keep it up...

Ar
Review №18

I had good experience with this customer service point. They are prompt and service is fast.I have owned couple of TP link products like modem, repeaters, routers and had done RMA for failed product myself by sending directly to Maharashtra office, but let me tell you, be prepared to do all the follow ups to get the replacement.So this is where the customer service point comes into work. Just hand over damaged product, rest they will handle.Once you get the replacement they will intimate you via phone. All you have to do is verify and collect the replacement product.

El
Review №19

Went to fix my wireless router. They diagnosed and rectified the issue immediately. As a bonus, they also upgraded the firmware. Prompt service with customer empathy. Thank you, and keep up the good work.

Vi
Review №20

Excellent customer service and very cooperative.thank you for your support

sa
Review №21

I am not satisfied in TP link service very bad

Ar
Review №22

Worst customer service executive

Ri
Review №23

Good customer service.

Jo
Review №24

Great service. Gave a faulty router and got a new one in five minutes. Thank u TP Link.

Do
Review №25

I had a pleasant experience at tp link kochi service center. Went to show my damaged Wi-Fi modem+router (TD-8961N). I got my modem replaced immediately. Since I bought from online I took online invoice with me.

So
Review №26

I am extremely happy with the services I availed from this service centre.. they were prompt and helpful.

Ar
Review №27

They have instantly replaced my damaged router with a new one which had a warranty period of 3 years.Thanks a lot for the top notch service.

RI
Review №28

Good service

Ki
Review №29

The service station is not easily noticeable.. it is on the second floor of the building that looks like an appartment. Keenly look for the small hording kept on the entrance.

pa
Review №30

The worst service and behaviour from the staffs i have experienced so far. They were not even willing to talk to they customer as they were about to close the shop ( called at 4:30pm)

RA
Review №31

I would never visit, contact or even buy ant TP-Link product due to misbehaviour from cochin Digicom (TP-LINK service centre) staffs. the wireless router which i bought from them failed within one year and they making excuses for not to replace or fix they product under warranty

Se
Review №32

Excellent experience. I ve successfully replaced my tp link modem within 2 days.

Ro
Review №33

Good servicing and real time replacement. Good customer handling...

Sh
Review №34

I got my faulty modem replaced with a new one from here, no questions asked. Friendly and prompt service.

As
Review №35

Fast and friendly service. Replaced my faulty router with new one on the spot . Thank you for the wonderful service

Sh
Review №36

I am satisfied with the nice approach and service. Keep it up.

An
Review №37

Super Fast Service 👌👌 . Very good behaviour

SU
Review №38

Excellent service. Best Ive come across!👍👍👍

Sr
Review №39

Very good support they took lot of pain to solve my problem all the best

Ra
Review №40

The service is very poor and the way of interacting to customer is not very bad.

Sh
Review №41

Good customer service, very cooperative.Friendly and prompt service. Thank you Jefferson.

Ro
Review №42

Great service... Got my modem replaced with in few minutes

ja
Review №43

Best service they replace my 24 port switch on time

Va
Review №44

Very good service 👍 .solve my modem complaint in no time .very good staff

Su
Review №45

The service offered was excellentSubramaniam

Ra
Review №46

Good service obrained from Kochi centre.

Ca
Review №47

Thanks for the support ,i am happy with your service

Ma
Review №48

They only service modem if it is covered by warranty, otherwise they dont even check what the issue is

Go
Review №49

Good place.behaviour of staffs are good.

El
Review №50

Friendly staff, was even ready to replace my faulty modem on a holiday

Ra
Review №51

Immediate replacement for faulty device, within warranty. Take your bill along with the device to claim warranty.

Si
Review №52

Good experience and nice approach .

MO
Review №53

Great communication,Good Character

Sa
Review №54

Good service and excellent behaviour of executives..

BI
Review №55

Awesome product support.

Su
Review №56

Great service....

Ja
Review №57

Plz add contact num

Ja
Review №58

Excellent service.

re
Review №59

Excellent support .

Bi
Review №60

Very nice service ! Replaced my faulty device on the spot !

to
Review №61

Hard to find out.... Make sure that product bill is with you

AB
Review №62

Nice customer service

kv
Review №63

Nice service Gud response

Va
Review №64

Excellent service support

ev
Review №65

Good Srevice...

An
Review №66

Very good service

Ma
Review №67

GOOD CUSTOMER SERVICE HATS OFF

an
Review №68

Best customer service, 5/5

Ji
Review №69

Very good people and very good service

Fr
Review №70

Nice servicing department.....

Dr
Review №71

Quick and effective service.

Vi
Review №72

Excellent service and responds

Ak
Review №73

Good

An
Review №74

Excellent service 👍🏻

RK
Review №75

Very good service.

Sa
Review №76

Ok

El
Review №77

Not good service.

Jo
Review №78

Good service centre for TP Link

Vi
Review №79

Quick replacements.

Dr
Review №80

Great and prompt actions

Am
Review №81

Not helpful,,

Ro
Review №82

Nice servicing department

Sr
Review №83

Good service center

At
Review №84

Good service.

Sa
Review №85

Good support...

Bi
Review №86

Good customer service

an
Review №87

Good service

As
Review №88

Nice service

an
Review №89

Product replaced within 5 minutes

Te
Review №90

Good service

Al
Review №91

Good service

Ti
Review №92

Excellent service

Ha
Review №93

Excellent service

Ri
Review №94

Excellent servicing

va
Review №95

Superb service

Si
Review №96

Good service

Ja
Review №97

Fast and excellent service,

Ro
Review №98

Great service

D
Review №99

Liked...

Jo
Review №100

Very good service

Information
23 Photos
100 Comments
4.6 Rating
  • Address:3rd floor, Thomson building Cheruparampath, 2nd Cross Rd, Kadavanthra, Kochi, Kerala 682020, India
  • Site:/url?q=http://tp-link.in/&sa=U&ved=0ahUKEwiMq-SMmcTuAhXT4uAKHXo_DNgQ61gI4zgoETC6AQ&usg=AOvVaw2XeXnTrbL7CNhf-npn-rBh
  • Phone:+91 484 400 0653
Categories
  • Repair service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:11AM–5PM
  • Thursday:11AM–5PM
  • Friday:11AM–5PM
  • Saturday:11AM–5PM
  • Sunday:11AM–5PM
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