Poor service as though repeated requests have been made for the last two days Cable connection is not restored by making one pretext or other. If connection is not restored back I will take appropriate legal action.K. Ramakumar, Advocate.

Center office of asianet cable services at kochi. Good staff, quick services. Went after registering a complaint for replacement of TV remote. Not easily noticeable from road. Difficulty in finding the location. But serbices are good.

These people wont give back your security deposit when you close your connection. Moreover the quality of the channels has diminished over the time. It doesnt feel good to view channels anymore in HDTV. I switched to Airtel DTH which is around 200 rupees more but excellent clarity and visibility HDTV

Horrible service. Horrible horrible

Hard to locate since there aint many directions or sign boards to reach the place. A makeshift house that is converted to use as an office. Service was delayed by 15mins as there is no dedicated person to man the counter while others go for having lunch. Once they came to the counter they became active and provided decent service

Very bad service ..after complaining for 3 days ..no response

They are the leading internet and cable TV providers in the area. Also the technicians are there.

Worst customer care service. We feel like they have violated our right to know, we paid for their service and we dont get it. We dont even know the news. Flood news and alerts... We dont know... What if government issues some important alert and asks people to evacuate and we couldnt do it on time as we didnt knew it as our TV wasnt working, will Asianet be held responsible...We have taken the base pack after the trai regulation. For which they charge 170 and most of the channels (other than Malayalam news channels) promised were blank or flickering, at first, we called customer care and no response, since my parents never cared for anything other than news, we didnt raise another complaint. After 2 months or so the news channels started flickering and we called them again this time they said they will fix it from their office and the channels, news + some other channels came back but this fix was a temporary one and we went to girinagar office and they said it will be working once we pay in advance and we paid in advance and nothing changed. So we called again and no response from their side,now the cable receiver is not working, called again. No use. Escalated the complaint to nodal officer, no use.

Worst customer service everPlease try any other alternative options

People at the office are very helpful and a huge support to customers. However, office is in bad shape. Asianet Customer Service is unreachable. There is a lot of room for improvement. For example, they can easily make the forms available online, communicate with existing customers at least via a mass email, etc. Quality has gone down quite considerably.

Ive applied for a new connection with them. Even before its connected their show pace of work is evident. Especially the modem setting up team. I highly doubt if at all Ill get a high speed Internet. They choose to not attend phone calls whenever Ive tried calling and have no understanding of timely completion of work. Even basic etiquette of returning a missed call from a customer is highly lacking. Really wonder what kind of lackadaisical people are managing and supervising this office.

Good

The worst place on earth. Even if one tries one can do a worst job. One counter to cater for 20000 customers. Pathetic place. A accurate example of Malu management and true picture of Kerala education.

Poor after sales service

Asianet south office is the worst office and also worst customer support. My GA 91081494. Yesterday evening replace our moderm and they told that before 0930 pm the tv is clear. But more than 24 hours till time thete is no film no signal. What is this and support for the customet. Shame to Asianet cable vision

Hopeless is one word i can tell for their service. Five days i have been calling them. They will promise beautiful service and not a single soul will turn up. And we ask them to disconnect they are happy to do that. Their remote has so many buttons and each button has strange functions that are not mentioned on their labels.. exhausted with their services

Worst service ever. Pathetic service in the history of service sector. Unreliable, terrible, unprofessional. Been in their service for almost 10 years now. Had the worst experience and discontinuing their service.

If you bored of good experiences from some shops, then this is the place were you get the worstest experience. When you go inside this office, you dont find anyone who is at your service. You just have to run behind someone and stop them if you need something. Unwanted additional amount as part of the bill, a decade old set top boxes and some people ready to fight with you is what awaits you at this very place. If you need a ☮️ experience then switch on to some other operator. Never Asianet

Nice Services..Staffs are always helpful...

Hardly anyone to service you. No professionalism. Cant blame. Its that chalega attitude

Enquiry and billing section need improvement in service

I need a new connection. Im trying to reach Asianet, past 3 days. No one answers the phone :(

I called Asian net satellite communications from 5.30 pm to 6.15 pm. I am not getting the picture which I want inform. But no response from the Panampally nager service center !! . What a service? Once they get the business, after we have to begg before them.

Little delayed. But good workers

Most unreliable organisation. They promise to come against specific complaints, but never come. The same thing goes even for new installations.

Parking is a issue but the staff is helpful

Kadavanthra office at Girinagar, for payment of. Asianet broadband bills

The most pathetic response by staff of Asianet Girinagar office. I have been given Mob numbers of atleast 4 people but nobody bothers to pick up my call. They showed lots of interest while taking new connection. After that no response. Mr Dilip and Mr Deepu are the people who had given their Mob numbers. Till the time I paid initial amount they were responding to my calls. But after that no reply. Absolutely pathetic n irresponsible.

Friendly staff

Worn down office in Girinagar, Kadavanthra for Asianet TV services. Hardly any place for customers to sit. Now that Star TV has the ownership, they should modify it look like a customer centre, rather than like a government office.

December morning

Good experience.. staffs are also goodOffice needs to innovate

This office of Asianet at kadvanthara Opens 9.30am and closes by 5.30pm. staffs are supporting happy to help.

This office nobody is friendly, especially the accounts section( senior guy) they bahave like as we are working under them.I saw they are treating elderly people in a funny way, no respect.

Very bad experience. Customer care has to be improved.

Horrible and hopeless service. They are not bothered of the customers grievance

They deserve a 0star review. No customer support , mo responses to calls , need a follow up of more than a week to get into work . Very disappointed.

Purpose was done, took some time due to the staff shortage. Hope it was because of Onam holidays

ASIANET COSTOMER SERVICE VERY BAD SETTER BOX COMPLAINT IN 3 DAYS NOT REPL

Staff was helpful, though it took some time for me to be done with my job

Worst service ever

Located at the 9h cross. You can observe at their office, all the ills of being a major (close to monopoly) service provider for Digital TV subscription.Staffs are not so professional and the response is similar to the typical government offices of the olden days.Parking area limited near the office.

Friendly and professional personnel. Quick and prompt installation of services.

Asianet one of the prime TV channels in Kerala no response their what to do even Brand Ambassador like Monanlal for promotion But service and no response.... Thanks

The facilities over there are appalling. Its the monopoly speaking.

Good and great service. Friendly staff

The worst cable connection customers very rude . There is nothing called customer service . Very bad .

Very bad service 👎👎👎

Pinarayi partys puppet channel

Service not good

Very poor service. Bad and disappointing experience from them. Employees are pathetic

Customer care service is very bad...

The office is on a highly congested street .with a garbage dump right in front.services extremely impersonal and unprofessional

Dealing very good

Horrible customer service utterly disorganised

Poor experience from low class employees

Only problem is one person as cashier.

No communication at all! Only name

Service not upto the mark.

Nobody is ever on time to work

Ok

Sad place . pity the staff working there

Does not answer phone

Worst customer service.

Very bad response to the people

Very bad customer service....

Worst service poor location...

No service just idle staff.

It is their office

One of the best media hub for Kerala

The head of the office is a major blockhead

Query regarding channels.

Very bad response

Nice dealing

Super

Very bad service..am really disappointed

Good service

Very bad service

Horrible service !

Service not remarkable

Very poor service

Very bad service....

Response is not good

Good service

Best service

Easy

Very good

Bad

Bad

Good

Asianet customer service centre

Hmmm..

Bad experience

Bad service

Good

Unreliable

Good

Cable operator