Great service rendered.... Extremely courteous staff.... 100% adherence to the time lines committed... Thanks Sujeesh & team for having the issues with my laptop resolved very quickly..
Bought a Vostro laptop close to 2 months back. Cooparative, friendly and easy with the purchase. 1 star because the laptop startee showing freezing/hang issues from day 1 and the speaker is faulty(vibration). Since then Ive been in contact with the Dell Service and yet to resolve the issue. Dell after sales is unbelievably pathetic and now Im stuck with a faulty but almost close to 60k spent.One deserves proper products for the hard earned money he gives.
Very good experience, customer friendly people. Recommend other people to go there and purchase products. Thank you all
It’s a very long time relation with this shop, Sujeesh is always being very humble and cooperative, any computer related informations he used to share at any time was useful to me in several occasions, recently my laptop problems was attended very faster, many thanks to the team.
Purchased Dell laptop from Dell exclusive store, Emerge Digitech.My requirement was understood well by the Sales in charge Sujeesh and the support given is very well appreciated.
A very compact shop. The executive there is quite helpful. There is limited parking available behind the store.
Mr.Sujeesh is very receptive,helpful and gives proper guidance.
Very helpful and well mannered staff, the best dell store in kochi
Very bad experience from the person which given in mobile in web site. Irresponsible talk from his side.
Went there to get quote for 4 laptops for my cousins new office. The sales person was not ready to give a quote or was interested in selling. May be because they have high sales now due to the current work from home and online classes. The attitude of the salesman was too bad that I was waiting for a free service
SCAM: I gave my laptop for service to fix a port issue. After receiving the laptop back, the port issue was resolved but the battery stopped working and I had to plugin all the time. Until then I had no issues with my battery.My father had also given his laptop for service in the same place since the trackpad was not working. They said theres only warranty for 3 months for the trackpad after the service, but my father realized that after bringing back the laptop, even the keyboard stopped working.
Lousy salesman with an attitude for a beautiful product. Apologies i bought an ASUS from the shop next door.. even though I didnt plan to.
Good service. Described the specifications very well. All required software uploaded.
Very high price, taking a huge and un acceptable profit from each unit sale.
Good place to shop for pcs!
Visited to buy a 35k laptop and there was such cold response from the person sitting there.....I bought an HP LAPTOP later....
If you need to buy Dell Laptop, I prefer Emerge. Their price and customer relations are awesome. Especially Mr. Sujeesh is very helpful person. I wish them all the very best...
Helped me a lot to decide on products and was really satisfied with their customer service and support 😍😍
Very good attitude and helping. Never hesitate to help any number of times, even after purchase. A big THANKS Sujeesh!
Excellent customer service. Really friendly. Ordered the Alienware area 51 m and got it within 5 days.
Good and friendly service. They help you choose a laptop right for your purpose
The sales guy was really helpful in providing timely details and even help me after office hours.His name is Sujeesh KC
The service is good. Staff is very cooperative
Nice dealing
Ok
Good staff. Currently low on stocks.
Excellent service.Good behaviour.Attractive pricing.The shop is difficult to locate from a car.The ambience and decor could be considerably improved.
Good collection of devices. Friendly and professional communication. 5 star
Hopeless, incompetent staff. I enquired for a 21W AC power adapter for my Amazon Echo. Their staff hadnt heard of Amazon Echo. Worse, he just shut the phone abruptly. Speaks volumes for their customer relations, or lack thereof.
Excellent Service. Reasonable prices
All staffs are very good. Dell is great brand.
Good Shop to buy dell laptops
All dell products are available here. Good staffs
Perfect place to buy a new laptop, good service , good price
Nice shop. But not having all Dell gadgets.Can be provided with more Dell items.
Good service.Mr.sujesh was very helpful and customer friendly.
They charge only reasonable price.
Good behaviour attractive price n good service.
No good options....... And..... Bad customer support.....!.
They dont tell you properly about the products. They dont ask you to sit.
Good collection and better pricing
Small but has pretty much everything!
Good
Small shop with limited collection of laptops
Good
Good
Pathetic service. As my product was purchased from abroad, called and taken a confirmation from customer service that Ill get a warranty service. Even though, they denied after 15 days.
Prompt service
Very bad service
Good wholesale rates for PC & Laptop purchase
Best store
Good service.
I liked the service here
Good service
Myr
Excellent service.
Use less
Good
Good
Good experience...
Service good but product warrant problem
Excellent
Nice
Not good.
Really gud customer service 👌🏼👌🏼👌🏼
Nice place to shop
All models available
Attitude people
Unfriendly / unprofessional
Good store
Bad experience
Not customer friendly
Needed more models.....
Excellent
No offers and discounts
Good
Like it
Service
Super
Good
Excellent