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Asianet Digital
Thoppumpady, Kochi, Kerala 682005, India
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Comments
Sh
Review №1

The worst company with worst customer service. If you subscribe, you will waste your time running behind the cable box issue and loose your patience with stupid customer service assistant. Never ever think of subscribing Asianet DTH set top box

sr
Review №2

Asian cable TV broadband service mathematics Sai service nahin hai phone koi service customer not pick up the phone not response not technical response office mein not properly reply Asian cable TV service and third class

An
Review №3

The experience from customer care is very bad..they dont give any exact solution...very bad customer care ...also I request ASIANET if any issues in broadband instead of raising complaint to customer care there should be a option to request to local offices...

ha
Review №4

Very poor.Dont fall in asianet cable.Especially their service us worst

Sh
Review №5

Worst customer service 👎🏻The internet speed is good and everything. But in case of complaints the service provided by the office men are the worst. They wouldnt even bother to help fix the issue. Very bad service by most of their staffs

Dy
Review №6

Very bad customer service and irresponsible people. They tell executive will contact shortly and none calls and whatsapp they see the message and go offline. If it was anythfor payment calling and texting service of their is was beyond high class.

la
Review №7

Very poor service. Most of the time cable connection is not working and nobody attends the complaints lodged by the customer . A very bad experience. Pl do not waste money for getting connection of Asianet digital .

SU
Review №8

NICE SPEED BY ASIANET BROADBAND

Fl
Review №9

Worst customer service ever. Poor connection, signal not found all the time. The amount to be paid of the bill differs every month . Not static and the customer service is very careless and pathetic.

Ab
Review №10

Worst pathetic net work i have ever seen in my life no proper channel services auto renewal even your setup box is not connected to your TV they will charge you moneyeven you call and inform that you are out of station they will not disconnected your subscription it happen to me i inform on call but after 6 month they call and said we dint received call for disconnection is it a joke

Ra
Review №11

This office is in the first floor of building alongside thoppumpady post office. Lack of cleanliness , so tidy and dusted. Billing section is always crowded and moves slowly. In your bad day, you will have to wait for minimum 90 minutes for your turn. More counters are need of the hour.

Sh
Review №12

Worst service. Worst connection I wish I could give them negative rating they even dont deserve 1 star. Pathetic customer care service . Pathetic internet. Plz I advice no body should take broadband service from Asianet . Bunch of fraud.

Ro
Review №13

Very easy to get a cable connection within 12 hours

ni
Review №14

Asianet Cable t v office ernakulam subL

Pr
Review №15

Wrost service

Al
Review №16

The cable lines are very old and faulty, have to call customer care every 1 week or so , and the reply would be small fault in line, will correct by evening.Bad local cable tv service, very low resolution , bad selection of channels

Mo
Review №17

We had DEN cable TV connection but had to switch to Asianet. The channel selection is bad, also the connection doesnt work most of the time. DEN is like heaven compared to this. Thumbs down for asianet.NB: gave one star only because zero couldnt be given.

De
Review №18

The Thoppupaddy office of Asianet Digital where one can pay your CTV bills, have complaints registered and discuss merits of various schemes/packs available to the customer. Space is a constraint.

sa
Review №19

Worst office I have ever been to, the staff is just horrible they have no idea what in the world is going on. They arent helpful in any manner and the staff is just arrogant and is not at all an approachable person. The service rendered is too bad and I dont know why the company is not firing the staff there, theres no point in them being there and I wonder how many customers might have left their service due to these ill mannered staff.

Za
Review №20

Very poor Customer service

De
Review №21

Horrible service by Asianet Digital TV!!! Have 2 set top boxes and have selected the packages as per TRAI for both and payment done however only one set top box works. The other one doesnt even stream free channels. And worst case scenario, I cant even add channels as it says that I have already taken the package. They flash a customer care number however the number never connects. Complaints are not addressed and even worse, the escalation process is also useless...Nodal officer doesnt pick calls. When it comes to sales they are so efficient however after service is horroble. So there is no way to get your complaint through and get someone to work on it.

Pr
Review №22

Poor service and no ones attending the complaints

Sa
Review №23

Useless sight. Very slow and intermittent speed

ni
Review №24

Very bad service

Md
Review №25

Office on first floor. Staff is good but service by Asianet is not upto the standards.

al
Review №26

God one

Sa
Review №27

Worst customer service am being customer for 6 years the customer care people gives me wrong information.

Va
Review №28

BAD SERVICE AT THEIR OFFICE!THEY TAKE TOO MUCH OF TIME TO PROCESS ANY REQUEST...WASTE OF TIME

ga
Review №29

This mob no is wrong numbr

As
Review №30

Not yet announced free channels liat as per Trai yet.

kr
Review №31

Very poor customer service. Being a Malayali ashamed that this is a hopeless useless company as far as customer service is concerned

J
Review №32

Poor quality of channels and exorbitant price for Asianet...DEN is the best...

Ni
Review №33

Extremely poor service and quality

JO
Review №34

Worst customer Service Ever

As
Review №35

Poor service, very poor service

Go
Review №36

Dont have words to describe worst services

Ka
Review №37

Better not to ask

ab
Review №38

Pls dont call this number. This is my personal number, I have no relation with Asianet cable service

AR
Review №39

Busy, but helpful.

Ga
Review №40

Pathetic quality of networkPathetic staffNo response from either the manager or staff all just sitting and eating money and getting fatNo regards for customerOnly entertain malyali customer who are locals no regard for anyone else

AB
Review №41

Broadband speeds are awesome but their after sale service and complaint handling needs improvement.

Am
Review №42

Poor service... No one takes the call even if call them many times...

Va
Review №43

Gud service given by them

Si
Review №44

Very baddd experience

Ji
Review №45

Poor customer service...

Ab
Review №46

Very poor behavior

sa
Review №47

Very costly.

Ma
Review №48

Cable TV and broadband service provider

Ch
Review №49

Useless services

Ni
Review №50

Bad service

Da
Review №51

Pathetic service

Pr
Review №52

Quality is very low.Price is much higherOccasionally a message No signal will be displayed on the TV

El
Review №53

Malayalees send a copy of the cable TV TV subscription to the common man

Lo
Review №54

FraudPala thathaku piranavare kaanamegil evede vannal matii

Information
5 Photos
54 Comments
1.7 Rating
  • Address:Thoppumpady, Kochi, Kerala 682005, India
  • Site:https://www.asianetdigital.co.in/
Categories
  • Satellite communication service
Working hours
  • Monday:9AM–6:15PM
  • Tuesday:9AM–6:15PM
  • Wednesday:9AM–6:15PM
  • Thursday:9AM–6:15PM
  • Friday:Closed
  • Saturday:9AM–6:15PM
  • Sunday:9AM–6:15PM
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