Its a very quiet place and old property. Cordial staff. Pool is very shallow 4.5 feet only. Nice for spending a weekend. Very clean and hygienic a highly recommended place during pandemic.
Superb place to stay. Amazing hospitality and excellent services. Very clean and hygienic. A must visit place for relaxation. Mr. Vineeth and room services boys did an amazing job. The security guard was very very welcoming always. The best place for a great ambience and calm surrounding. Worth every penny.
Great place to stay. Beautiful & rustic surroundings of the naval island. Food is meticulously prepared, slightly priced high. Should improve in response time taken for any service. Highly diciplines and arganized staff. Good pleace for a business meet of upto 30 people. Business friendly hotel.
Beautiful property, very warm and welcoming staff. The stay was very comfortable and pleasant. The entire Trident team took great care and made the entire experience very loved and cherished. Will miss this place and will definitely come back to this hotel everytime in Kochi. Good work!! Cheers!
Amazing experience and really supportive staff.The hotel is located in a very peaceful part of Kochi. The breakfast was one of the best i have had even among other Trident hotels. The best! Really good WiFi.Big work deskEasy access to cab services
Really enjoying the hospitality of the chef. Just loving the Kebab specially made for us.
Definitely, memorable days for us .. Clean hygenic rooms and EXCELLENT FOOD..Mr Vineeth received us with a very honest smile and all of them made sure that we are totally comfortable and all our needs are taken care of. The help rendered out by all other staffs from front office and dining were also outstanding..They surprised us with cakes and gifts,as we had some family celebration plans. Looking forward to come back again ☺️🤝👍
Working staffs are not customer friendly.Food is horrible. You will get better hotel with this rate
The hotel and room was wonderful. It was a quarantine hotel when I stayed. All good but meals were quite disappointing. No variety at all, no fresh vegetables, same fruit everyday, cold breakfast.
The best service Ive been provided in years.The staff is so polite and helpful. Have catered to all our needs.
Very courteous, polite and helpful staff. The value of hotel is determined not by its property value but by the behaviour of its staff. Thanks for making my stay comfortable. Highly recommended.
I stayed there for two three days, experience is horrible. Due to this covid situation all services are closed. Working staffs are not much customer friendly. Foods served in room are horrible ,taste is worst than any road side vendor.Room was quiet good, well arranged and tidy.
The stay was very comfortable. The staff is very supportive and cooperative. Food is delicious, services are punctual. Enjoyed the overall trip.
The best property to get away from your usual Busy Zindagi. Pampered by the staffs the minute you put step in and through out your stay!. Trust me this hotel is highly recommend!.
Hotel is located far from the airport. Had a short stay here but enjoyed being in this beautiful property. Room was comfortable and offered pool side view. Premises is serene and green. Pool side is a great place to relax.Food was good, especially veg stew and appams.Staff were courteous.
Very clean, calm and quite place. Really nice ambience and service. Staffs are humble and helpful. Far away from city. So I recommend people who looking for a peaceful stay
I went to Trident Hotel with my family on April 4th 2021, and stayed for 4 nights there. The place was overall clean and attractive. The staff was somewhat friendly and professional. There were hardworking trainees whom were exceptionally helpful and kind to us during our stay there.However, there were some downs to this hotel such as the fact that the bath tubs were getting worn out due to ageing and the room i stayed in had mould growing under the bath mat on the bathtub, due to not being properly cleaned. For me, cleanliness inside the rooms are one of the most important things a hotel should maintain to maintain the good reputation.The restaurant served amazing breakfast with varieties of food which i absolutely loved! And the staff there was very professional and friendly.The pool was situated in an area where the sun rays bounced on almost all the sun beds there, perfect for getting a good sun tan. The pool area also offered pool toys for kids, and bath towels for every single sun bed there. The pool was cleaned and maintained every day by the staff.The Spa offered amazing Ayurvedic massages. We tried different types of massages for each of us and felt very relaxed afterwards.Thank you so much for a wonderful stay !
Enjoyed the wonderful stay and hospitality. Staff were extremely professional and courteous. Nice ambiance.The only downside was the mouldy smell inside the rooms. Otherwise the place was really good.The food seems to be very expensive. But I would suggest this place for a peaceful weekend trip.
Calm and quite location. Courteous staff. Decent rooms. Delicious breakfast (complimentary)
Very nice and clean rooms good staff appreciate for his good work also food are excellent and good things they care about his customers and his safety during this panadamic situation
A star hotel with all amenities. Good
Worst service. No one responded at the first go. For anything you have to ask thrice. They have lizards in their room. They have lost my jeans, belt, shoe brush while they shifted my room when i reported a lizard in the room. When asked for it, they said they will check and never responded.
Great service, amazing staff, good food, soothing ambience. A must visit!!Located on Willingdon Island and surrounded by landscaped gardens, this upmarket hotel is 6 km from the shops at Mahatma Gandhi Road and 3 km from the 16th-century Paradesi Synagogue.Understated rooms feature complimentary Wi-Fi, flat-screen TVs, and tea and coffeemakers, plus safes and garden views. Suites add separate living areas, DVDV players and/or sofabeds.Breakfast is available (fee). Amenities include 2 restaurants, a bar and a 24-hour eatery Theres also an exercise room, spa and a fitness centre, plus an outdoor pool with a sundeck.
A perfect place to stay for a few days.
Very nice and safe.Thank you all
Service beyond imagination.Comfort regal.Staff warm, prompt and .Food fabulously delicious.Cook imaginative and par exellance.Manager - Well read, vibrant sense of humour, understands customer satisfaction to the core.
Not only is the location, interiors and ambience beautiful but the people at Trident Willingdon are very friendly and make you feel at home. The GM is a very kind hearted and magnificent person and the entire staff is very pleasing and courteous. They even presented us with a surprise personalized sweets platter to celebrate my winning of Mrs. India. 5 stars to this property of Trident. One word to describe this place- Family ❤️RegardsDisha and Harish
Very comfortable and awesome place espically for business peoples. Good amenities and rooms. Well behaviour from staffs. Rooms are expensive and much targeted to quality customers mainly. And over all its very nice. Thank you.
The place is located right next to the naval air base and has a lot of air movement, however the property is serene and peaceful. The place is surrounded by nature and has near to zero crowd. The staff are courteous and are always there to support you. The chef is awesome and will bring up delicacy to the taste most preffered by the crowd. The hotel really personalises your stay.
Good place to stay. Calm and quiet. Easy access to all prime locations
Stayed at this hotel for two and half months from Nov 20 to Jan 21. Place is peaceful with amazing ambience and Greenery. Swimming pool, Recreational room and Exercise room is available in the hotel but view COVID-19, swimming pool was not operational for use.Whats Excellent : Ambience, Food and Room ServiceWhats Good : Bar, Laundary and ParkingWhats Decent : Exercise room, Swimming PoolWhat needs improvement : Recreational room, Restaurant serviceWhats not good : Room sizeAll over it was an amazing experience and will definitely recommend this place 😃👍
Situated in a calm and quite area of W. Island, Kochi.
Stayed here 1 day for a business meeting!! Staffs was very helpful and caring!! Highly recommended hotel in kochi!!
Absolutely loved it! Staff is very helpful and prompt, food was also lovely.. considering this place for future events definitely
Nice quiet place. Exceptional service, superb staff, great chef.
Good calm and serene location. Great hospitality by all the staff.made my day by grand gesture by the general manager and front office staff on my 25th anniversary
Very good place to stay and feel the president cuisine.Good lighting and well furnished lobby at entrance.
An amazing place to spend in a resort. Wonderfully set architectural masterpiece. For the cost it is totally worth the experience!
Excellent hospitality..cozy n comfy room.. beautiful ambience.i was very nicely briefed about port kochi history, places to visit n its importance..it was one-day break at kochi and it was all worth it
Wow the ambience was so awesome at the pool area. And I was so happy to be there. The staff was very kindly and help full especially the security guards overe there siju and mehad.there where very full for me
Well maintained.... Safe and hygienic.... Far from the hustle and bustle of the city traffic
We stayed for 3 nights and enjoyed the new year’s eve buffet. The staff was very helpful. The rooms are comfortable. A special thank you to Mr. Divakar.
Onc of the best place to stay with family. Best courteuos staff,special thanks to Mr. Rohit ,who was Duty officer on dated 22.02.2021 night,I reached hotel at approx 10:45 pm,he warm welcomed me and after ordering, served delicious food in short time.From the entrance till present experience is much nice and warm. The courteous staff would surely feel good and the services are worth money that you spend here.The food served was delicious and up to mark. The room was well maintained. The best thing about this place is that the staff are quite quite quite well trained and courteous.
Amazing hospitality.. each person that we encountered was polite helpful and knew his/her work thoroughly. They went out of their way to make our stay comfortable and memorable.
Ok Ok
I stayed with my family at Trident hotel, Kochi for 3 nights and 4 nights. The hotel is located on Willingdon island which is a bit secluded and quieter place and a bridge apart from fort Kochi area. However, one can pick a rickshaw or taxi to commute in all directions.This review is special because after a long time, I felt the warmth of hospitality at a hotel. Accompanied by our toddler daughter, the hotel staff was very welcoming, courteous and proactive. They went a long way in ensuring that baby gets specific food of her liking, prepared to specifications of my wife. Kochi is famous for meat and sea food but being vegetarian, we ate the veggie version of local food at Trident. We tried variety of cuisines, punjabi, Keralite, Italian and Chinese- I can rank everything as perfectly tasting and plentiful. Every morning we were treated to a sumptuous breakfast.The hotel architecture is courtyard style with 90’s look. The rooms of the suite were spacious, well maintained and complimented with modern, clean toilets.Kudos to hotel management- Krishnaraj and Sameer. Heartfelt thanks to chefs- Raj and Pronab and the restaurant staff who were so polite, inviting and prompt in taking good care of myself and my family for the entire stay.
Good hospitality and good location
Nice hotel, courteous staff. The GM Jishnu is very thoughtful and definitely made our stay a delight.
Good property, but old but nice.Good options and quality needs improvement.
Very good hotel nice good food in 31 December party clean rooms and kama avurveda products. amezing exterior and interior
Good ambience. Went for a conference. Food and amenities were quite decent.
This was one of the most amazing hotels ever...the food and staff was amazinggggg literally...never seen such a welcoming staff and they care so much..amazing effort..loved it...thank you so much...spent an amazing new year 2021 here...
Very helpful staff and really corteous! It was a super experience. Due to Covid situation, there werent many guests at the hotel but the staff was working at full capacity. They really took care of us and the food was simply awesome!
The hotel staff are exceptionally outstanding. Best services and incomparable food. Unique ambience. Just go and stay there.
Great staff and comfortable stay. It is by far the best outdoor experience of living in a hotel for me
The hotel is located on Wellington island main road and the surrounding of the place are peaceful and calm. The reception area of the hotel is beautiful and you can praise the Kerala culture touch in here. The crew at reception are very well groomed and accomodate all requests of you with a smile. The rooms are of decent size and have nice view of trees or swimming pool depending upon the room category. They have put tea making set in the room and toiletries are replaced everyday. The beat part if the hotel is its hospitality. Its one of the best, they are eager to assist you with smile and are very prompt and professional in their actions. The swimming pool and gym are superb and I had used them frequently. The food including buffet breakfast is an awesome treat for your appetite. The quality and taste of food served is excellent. I would like to compliment the whole crew for their kind support and taking care of us during our prolonged stay. A hotel worth visiting.
Amazing ambiance... Perfect place for a get away.
Because the staff are hard working, conscientious and efficient. Particularly as my travelling companion was struck down with illness and needed surgery Chef Pillai made sure every day her dietary requirements were being met. Dining room staff Arti and Isshika very competent as were Ajit , Allen and Vaisya, Sameer organised the dining room well. Arun on front desk charming and pleasant deserves a mention as his extensive local knowledge was invaluable on an outing. Good to see lots of returners.
Trident Hotel is located at Wellington Island, Kochi, Kerala, India. A five hotel with fine features. Ideally located to stay and to travel to the attractions of Kochi and state of Kerala. Service and hospitality are excellent.
This is one of my nostalgic place. Used to come with the friends.
Good place to visit
Highly satisfied , good service from staffs...calm environment , very good for families as well as couple, â ¤ï¸ â ¤ï¸ â ¤ï¸ â ¤ï¸ â ¤ï¸
Amazing hospitality by the staffs...
The best ever hospitality I have ever received!! They are exceptional at their service. The entire staff of Trident is outstanding. We went with our 2.5 yrs old son and they made our stay as much comfortable as possible. We felt like being at home. At the restaurant staffs were so helpful and prepared cuisine especially as per our taste and choice. I would recommend Mr. Raja and his entire team for their commendable hospitality.
Very expensive. I feel the hotel is overrated.
Calm and beautiful. Not a happening buffet though
Its an amazing property. Best about Tridents is the kind of care and warmth the team extends fro your checkin till the time you sign off. I loved and lived the hospitality if the promise Trident. however the breakfast spread was not as amazing as I could expect. Infact the buffet lunch and dinner was not served die to low occupancy during my stay.Rooms were spic and spine. Loved the room service and House Keeping which were just a call away and services were lightning fast, may it be a tea or a hair oil all was delivered at lightening speed.Restaurant was a nice silent cozy place with a little or no non sense menu in breakfast. All the breakfast vitals were serves with smile. Compliment the local delicacy serving of Appam and Veg Stew. It was amazing compliment to Chef.Its less of business hotel and more if leisure...I found myself misfit amidst most if the leisurely travellers laid back for a sunny day...However I am forsure gonna be back for more with my family. CheersVIVECK patil
Where beautiful place to relax... Beautiful ambience... Lovely hospitality... and an Amazing staff... if you are in cochin then stay here is must... And most of all reasonable to your pockets also...
Five Star Hotel
Airport Pick Up and Check In was smooth. Reception staff are courteous and helpful. Buffet Breakfast is outstanding and room service is quick and food is served hot. I would have given 5 stars but the plumbing let them down...water did not drain away after the bath...stood in ankle deep dirty bath water for 5-8 mins before it drained away...hope to see big changes in the bathroom before I makey next reservation
My God!!! It was awesome. The ambiance was superb. The interiors are done with great taste and you will simply fall in love with the place. The food too was great, service, exemplary. It is a high-end Hotel, so if you can afford it is a must visit place.
Trident KochiWe have stayed in several hotels within India and abroad but the stay at Trident Kochi was a major letdown especially because it doesnt live up to the brand name in terms of the nature and promptness of the staff and quality of rooms. Trident was part of our day 1 in Kerala and the kind of treatment we got, we thought this Christmas vacay in Kerala would fall into the book of bad experiences owing to wrong planning.To start off, we were not even offered a glass of water, let alone a welcome drink. The reception staff was tired and overworked by the looks of it at 11am in the morning- we ended up consoling them. Ironically, we should have been the ones to be looked after since we were up and about since 2am and were the guests in retrospect.Despite putting in a request for early check in, we were made to wait for over 2 hours for one room. The phone in the interim room wasnt operational and so we had to come down to the reception.In the name of deluxe rooms, the interiors were extremely sad and dilapidated. It was a total mood spoiler especially for the start of a Christmas vacay.As for the concierge, felt like he got up on the wrong side of the bed because he clearly was the opposite of interactive, cheery and welcoming. Without internally checking, he confidently gave us wrong information about our meal plans to which we had to show him our email as a proof the same. On asking for an alternate room with a better view, he began cribbing and giving excuses instead of how a normal hotel staff should handle a guest.Honestly, we were just glad that we were there for a day and that Trident Kochi wasnt part of a larger share of our trip.As stated earlier, the dining staff was courteous and alright, but the concierge was a letdown and a classic example of first impression makes the last.However, everything posts Trident and especially the hotels we stayed in (which btw had less stars attached to its kitty than Trident) were a class apart and formed the major part of our Kerala stay.Trident Kochi could have done a whole lot better in terms of the basics that is listening to your guest. After all, hospitality business is all about the guest and ensuring that they go back and tell their friends about it. If you have the brand name with you, respect it and match up to the name or at least try not to ruin it.
Trident hotel Cochin is excellent. The staff were excellent . All were excellent but specifically Ali at the front door was the outstanding. He always made us feel welcome wholeheartedly. The front desk and restaurant staff were great . I would recommend staying at the Trident if you have activities around the island . Breakfast was great but I feel they might do better to have a egg counter in the restaurant than having a leaflet at the desk .P.S thanks all for the surprise
Room service excellent. Food not upto the mark also the service at the restaurant is very slow due to shortage of staff.
A good relaxed hotel to be in when in Kochi . The hotel combines modern day luxury with a garden theme seamlessly. There are plants, shrubs and small trees dotted across the whole property which give the entire property a very earthy feel. The staff looks after you with a personal touch and are ever willing to go the extra mile to ensure you get the best experience possible. The food is also good and the Chef is ready to give an additional twist to your dish to suit your taste buds. Indian hospitality industry benchmarks set by Trident are high and emulatory.
Very nice experience! The best hotel experience so far in Cochin! Beautiful pool and the suites are very spacious.Service at breakfast could be improved. We had to wait a long time for coffee
A good relaxed hotel to be in when in Kochi . The hotel combines modern day luxury with a garden theme seamlessly. There are plants, shrubs and small trees dotted across the whole property which give the entire property a very earthy feel. The staff looks after you with a personal touch and are ever willing to go the extra mile to ensure you get the best experience possible. The food is also good and the Chef is ready to give an additional twist to your dish to suit your taste buds. Indian hospitality industry benchmarks set by Trident are high and emulatory.
The trident hotel was absolutely fantastic. The staff were very friendly and helpful. The rooms were well kept, comfortable and properly cleaned in the morning. The outdoor pool was gorgeous and refreshing and featured a gorgeous garden with a swing just a few steps beyond. The buffet was delicious with so many options. The menu was very reasonably priced and included plenty of delicious dishes for all types of diets. We were a group of 21 people and the wait staff never messed up an order or forgot about anyone. Even when we were all swimming and moving around they found us and made sure we got our continuous orders. Id like to thank our waiter, Sachin, for keeping up with us during our two night stay.
Staff and services were amazing..had a wonderful stay ..thanks Trident
Lovely stay, awsome place, calm and peaceful, and awsome service in every aspect and you never run out of hot water 😄❤️👍
Everything was perfect the stay the food the location . as it was a smooth check in and the hotel has also upgraded the room for me.we like the location. the way towards the hotel is scenic its like a coastal road and all the rooms were facing towards the pool. and the staff was very co operative the hotel was also very hyginic
Stayed two nights at Trident. Got a huge room that was nice and clean. Staff was nice and personal in most cases. Only small thing was that breakfast staff was a bit uncordinated, had to ask 4 times to get our coffee. Also recommend to book to get spa treatments as it seems very popular.
For a 5-star hotel it is quite underwhelming :( I stayed here for two days. The rooms are clean and nice. They served the same menu for breakfast both days and any custom order you place takes forever. I had to skip coffee on the second day cause it took over 30 minutes for them to come back with it. Its not worth the price you pay :(
This is situated in the willingdon island and close to the cochin Port. The ambience is very good and staff are very very helpful. Food is delicious like every Trident hotel you find around the country. Since it is near to sea, it is a bit humid outside the hotel but the surroundings are beautiful to roam around. Definitely recommend a stay here
Situated a bit away from the hustle and bustle of the city, this is a fantastic place for families to enjoy the nature and calmness of Gods own country.The staff are very professional and extremely helpfull. They also provided lot of goodies to my 18 month old boy .The courtesy of staff and the quality of room especially the linen.very near to Fort Kochi
We drove to the hotel, the valet will be ready to park your car and give a warm welcome, you will meet with wonderful front desk staff as you walk in through the doors. Once your booking details will be confirmed you will be told to wait in the lobby and offered a non-alcoholic welcome drink of your choice and you will be shown to your rooms. The hotel is well kept and meticulously cleaned every single day, the rooms and toilets were spotless and the ambience was really good. The only thing that was a let down for me was the slight mouldy smell in the rooms, which seemed to go away once the air conditioner was switched on. If you plan to have food on the hotel itself, I suggest that one should book a room with breakfast as the food items are quite expensive. There is a lack of public transport outside the hotel premises so you will have to make arrangements on your own or tell the front desk. The hotel does not offer any views, if that is what you have in mind kindly check other hotels. The place is quite and far off from the city traffic of Kochi. The swimming pool if 4.5 feet deep evenly and well kept, it is open 24 hours for all the guests however life guard wont be available after 7pm. The staff are really polite and helpful, to be honest one of my best experiences. Overall we enjoyed the stay in the hotel.
Staff is very good. Rooms are old but comfortable. Pool is midsize and can be utilised 24/7. Pricing on t higher side as compared to other similar hotels available. Good for a retreat. Close to fort kochi
Being advertised as a 5 star resort on the internet, I had high expectations from this hotel. The breakfast buffet had a large variety of options and we really enjoyed the food.However when we arrived the receptionist seemed to be new and the service provided was not up to the level.Once we arrived to the room, we were not impressed as well. It was not as the photos. It does needs refurbishment as it seems quite old.The pool, which looked amazing on photos, was in fact very dirty was and closed for maintenance during our stay.