user
Samsung SmartCafé (Choice Communication)
Apsara Arcade, near Axis Bank, Palarivattom, Kochi, Kerala 682025, India
Appearance
Comments
mn
Review №1

Smart phones and accessories dealer near Palarivattom. Bought a wireless Power Bank.

Re
Review №2

Excellent place. Good service

re
Review №3

Very pleasant experience with the staff..HIGHLY appreciate .... almost all samsung phones are available with accessories.. good parking available

nk
Review №4

A reason why offline stores are failing.I visited the place twice mostly to check out the new samsung devices. Both the times the devices I asked for was out of battery and I had to wait and use it while charging. How can someone get user experience while docked to charging device? To my surprise, the employees are not familiar with the products theyre selling either.Another big revelation was samsung phones dont tell you what processor theyre running. You have to download a third party app or search online to check it.

Ak
Review №5

Staffs are so friendly and i amhappy to purchase from there

jo
Review №6

Thanks for the immediate home delivery. I used to purchase my samsung phones from this shop . Support of owner and staff are really great 👍.

lo
Review №7

Not a feel good handling ...Earlier while visited once for Note 10+ they said its upgradable to 5G when network is available.. .. wrong information.Now while I asked for a Pouch for the same they says samsung discontinued the accessories since they launched Note 20..& lot of blames to samsung...Even the way of communication itself is not pleasing to a customer who has bought their flagship phone for 85000/.Better samsung make a note of such dealers...

JO
Review №8

Nice customer support

ji
Review №9

Nice showroom & commited sales staff. Good service.

Ak
Review №10

Buy a phone a50 series after 1.5 years heating problems micro damage close all programs including phone must be switch off.samsung cheating customers to introduce new phones. One of the baddest service in Ernakulam. Their is no Google location not pickup calls.iam not buy Samsung products entire my life.

sa
Review №11

One of the best Samsung stores in cochin. Very supportive people and they help with all details.

am
Review №12

Really good service but I bought an Samsung m51 had heating problem and they dont give refund or a replacement unless the service center in kadavantra approves so please take your decision wisely

In
Review №13

Nice service from here

Ra
Review №14

One of the best exclusive Samsung Shop at Palarivattom, Kochi

Vi
Review №15

Very pleasant experience with the staff.. almost all samsung phones are available with accessories.. good parking available 👍🏼

Sa
Review №16

They provide defective tempered glass as complimentary gift. I called the staff who attended me and reported about it the very next day of mobile purchase. He asked me to come to the shop to replace it and I went there. Now after the replacing the defective glass which was provided as a complimentary gift they asked me to pay a charge for the new tempered glass. I clearly told the guy its a gift that you guys offered was defective not a one which I purchased. They didnt agree to it and also I didnt feel like fighting over it in the showroom. Pathetic service and this is not what I expected from exclusive Samsung showroom!

Ji
Review №17

Excellent range for selection of Samsung Mobile devices.

Ma
Review №18

Good experience

An
Review №19

Good Service

Pr
Review №20

Excellent experience . Good Service. Best Assistance

Sa
Review №21

Bad service

AK
Review №22

The ambience and staffs dealing was good. But saw many people complaining while I was there. They arent attending phone calls and all. But my first experience was good even though I had to wait for very long. Let me remind you, you gotta wait so long as there are lots of customers are in waiting list. 😁

Vi
Review №23

Good customer service

Gl
Review №24

Great Place to Buy Samsung Mobile and accessories. And people are extremely supportive. Thank you Mr. Saiju and team

To
Review №25

Yeah they are customer friendly with great service

Ar
Review №26

Good customer dealing. Most model stocks are available.

Su
Review №27

Very good service

Bi
Review №28

Good staff good customer handling

Mi
Review №29

Good service

Li
Review №30

Good service 👏🏼👌🏽

Dr
Review №31

Good among the many Samsung Smart Cafe around... The sales guys are pretty enterprising at least for me.

Da
Review №32

Its smart Shop!

Ab
Review №33

Good sales and best after sale customer service

An
Review №34

Good store for samsung products

Mu
Review №35

Cooperative staffs

bi
Review №36

Good customer care

SR
Review №37

Good service

Va
Review №38

Great service

La
Review №39

Very friendly and helpful staff.

RA
Review №40

Good customer service

As
Review №41

Improve customer dealing.ok show room..

Pr
Review №42

Staff not polite enough..well one of the staff

Sr
Review №43

Nice experience

AR
Review №44

Good service

Ch
Review №45

Nice

Ja
Review №46

Bought Lumia 630 dual from here. Good service and correct advises by the team.

sh
Review №47

Friendly ppl

Ja
Review №48

Friendly and experienced staff.

Am
Review №49

Rude behaviour

Fr
Review №50

Thanks Saiju

E
Review №51

Told no servicing now

Ra
Review №52

Good place and best service

Ha
Review №53

IS now there Samsung Galaxy M30 Model is there.

As
Review №54

Good service of Nokia phones

Ar
Review №55

Nice experience

Bi
Review №56

Good service

Ja
Review №57

Everything out of stock

ra
Review №58

Good service

Se
Review №59

Time consuming

ma
Review №60

Nokia

Information
28 Photos
60 Comments
4 Rating
  • Address:Apsara Arcade, near Axis Bank, Palarivattom, Kochi, Kerala 682025, India
  • Site:https://www.samsungexclusivestores.in/samsung-smartcafe-choice-communication-mobile-phone-shop-palarivattom-kochi-79063/Home?utm_source=locator&utm_medium=googleplaces
  • Phone:+91 98460 19888
Categories
  • Cell phone store
  • Cell phone accessory store
  • Mobile phone repair shop
  • Phone repair service
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations