Kwid climber is best option for comfort driving and economic for all. The design is attractive and very beautiful. Also it has advanced features. Thank you Renault Team for the customer care.
Awesome Customer Service..5th car from Renault.. Cant wait for the first drive.....Sales and service is too good and fantabolus.Excellent..
I had given my car for service at Renault Kalamassery few days ago and I am dissatisfied with the service. Firstly I want to highlight that the customer care executive keeps calling you stating your service is due and they have offers going on etc and i was promised they will do the service including oil change etc at 3500 but I was charged 6000/-. They were kind enough to take my car from home and return it by evening after the service however they called me stating they had to change the spark plug check the brake etc and that will cost me even though I had taken a 5 year warranty extension. I was surprised that mentioned everything will be covered in 3500 but it was not the case. I am dissatisfied with that part. And just the labour charge alone was 2000/- separate labour charges was taken for each part. Usually the labour charge should have been free since u had taken extended warranty in all fields. Its absolutely useless of taking the extended warranty is what I felt after the service I received from Renault during this pandemic. Purely DISSATISFIED with the service and overall.
I have been using Triber for the last two years, I found it quiet comfortable , easy to handle, meet all our family purpose (there is no need to call another car for additional members and luggages), easy to drive in cities(my first car was maruti 800) like wise it security rating also good. I bought this triber in name of my wife. Thank you triber and it services .
Polite staff... Very good experience... Happy with their service... ☺️
Great team.. they understand our requirements and tried to give their best. Special mention Ms. Ashna. Overall great support.
Unfortunatly I made up my mind to go for Renault Triber. While checking for the dealers in Kerala; I came to know that there are 23 showrooms across Kerala and all the showrooms are of one company (TV Sundaram Iyengar & Sons Pvt. Ltd.) which show that the Renault Car distribution is a complete monopoly business in Kerala.Please be carefulNever opt for a monopoly product with one distributor. If there will be multiple distributors then customers can have multiple choice and can even get more benefit.Before making the payment ask for all discounts whether we are eligible and carefully check whether any hidden conditions are there or not.Compare the cost of insurance with a minimum of 4 insurance companies with the dealer quote. The outside quote will be 35% lesser than the dealer quote. The dealer will be getting a fixed commission, as per IRDA a minimum of 15% and a maximum of 35% depending on their business.Compare the accessories price with the dealer and also check with aftermarket. The dealer will hike the price and will give you a 20% flat discount. But the after-market price will be 50% lesser than the dealer price.If something is wrong contact the Manufacturing Company, not the dealer. The dealer will confuse and trap you into their benefit.Beware of fake promises by the dealer.At the outset I will appreciate the Renault Company to have such a horrible distributor in and around Kerala. If the sales is down it’s just because of the dealer attitude. At least have minimum 3 dealers in a state.
When explained about our concern they understood us and rectified it. Thank you Mr. Abhilash and Mr. Paul, we need more people like you there.Thank you & Best Regards,Dr. Ann
Excellent dealing. Customer friendly service. Overall happy in dealings with Renault. Thanks Amal for his excellent service.
Happy Customer of Renault Duster..! Service is a bit costly compared to Suzuki and Tata. But I love Duster so I love its brand!!💜❤️
Amazing customer service...the staff is very enthusiastic and really enjoy their work...have been in the showroom for kiger test drive and had a fantastic exp with the car as well as the over exp in the showroom was super..thanks to the sales representative who assisted me..
Great experience. Sreelakshmi was really helpful throughout the buying process...would certainly recommend.
I went to renault kalamassery for enquiry of a car but after interacting with them i decided to go for renault because thats how good their customer service is and now im also a part of renault family
Good customer service. Friendly staff. Easily noticeable from the highway. Parking space for customers.
Had a good experience at the showroom with staffs . Amal has done his work perfectly.
Timely delivery, personalised service - the sales staff did an impressive job of getting me the Renault Kiger on time with all requested accessories installed and registration done.Good job!
Renault Kochi Sales team gave me a nice support on my visit. They explained the features very well and offered me test drive on both turbo and non turbo vehicle. It was a great feeling and I happily decided to buy a Renault Kiger
Booking was prompt, delivery was promised in two weeks, but took six. Accessories like ambient lights are quite crudely fixed for the money paid. Registration is still not complete for whatever reasons. Time to improve service quality.
Very good experience with the entire team. Helpful information provided at every stage.
Good customer service.Very helpful staff.Our car was delivered at our residence.The entire process was smooth and stress-free.
Total service up to delivery us smooth and good
Really Good Car…I got 18.4 Mileage with Renault Turbo Kiger..hospitality also excellent..Especially My Sales executive Aneesh from Kalamassery Renault..I will prefer (already preferred)him to my friends too…
Thankyou so much Anish and Jomon for well explained about the renault. You have done maximum effort for supporting us during the covid situation as well. We are 100% satisfied with your customer service. Especially u done too much care on test drive and all the services related to this purchase. The car is awesome.. we are very much comfortable and loved the features and its adorable... once again thank you so much the entire team👍🙏🏻
Really propper dealing by service executive shiju really satisfied with Renault kalamasery
Went to kalamassery showroom for just kwid enquiry before lockdown, nice dealing, frendly atmosphere. Now iam a renualt customer, thanks to the sales and finance team 👏👏👏👏👏👏👏👏👏👏👏👏👏👌👌👌👌👌
Was a nice experience . Staffs r really cool .
Great sales experience, and helped me with all the queries related to get a purchase decision, also was able to get the finance as well as the vehicle arranged in a week.
Good people to deal with. Nice experience with them from the date of booking till delivery of the vehicle. I got my Kiger Turbo, within the promised delivery period.
Very nice hospitality n delivered kiger today
I was Completely satisfied with the level of service 💙.
Good customer service. Very prompt in addressing the queries and concerns of the customer. Overall great experience.
Good contact with the sales staffs and co-ordinates of Renault family.Satisfied with deal.Keep it up.....
Good service from all staff in Renault Kochi.
Good service and support. Thanks for treating well and answering all queries patiently. This is our first purchase with Renault.Hope it turn out good...
Overall it was a wonderful experience and special thanks to entire Renault Team for a speedy delivery of my Duster !! Really appreciate all your efforts !!
Good in all aspects especially thanks to Mr.Sajjad.He is a new staff.I am his first customer.He is such a very energetic staff.Good response from Renault sales and service staffs.Service delivery also excellent.Thank you
VERY GOOD SERVICE. MOST BEAUTYFULL VECHILE.
Good in all aspects especially thanks to Rahul such a energetic staff. He is very helpful and knowledgeable staff.Rahul is always available to clear our doubts.so special thanks to Mr.rahul for always been there for as to choose our dream car.All the staffs and members of the showroom was very helpful and sincere.Glad to be a part of renault family for the second time and thank you for the amazing experience for the both times.Satisfied customer
Good customer service 👍🏻 and no unnecessary hassles
Good service neat and tidy.
Excellent service ,👏👏and very good customer handling👍
Excellent service from all staff. They actually guided me all through. The diligence and attention to detail in complying with my specific requirements is particularly noteworthy. Overall a very pleasant experience in buying the kwid.
Great experience at Renault Kalamassery Kochi.The premises are easily accessible. Near Kalamassery metro station. I went there to buy the Kiger model. The sales person Ms.Viju was very professional and courteous.The whole process was smooth and all my specifications were met.Full 5 stars.The service center is also adjacent . Less of a hassel because sales and service are at the same place.
Good service support as well as well knowledgeable.
Overall experience with Renault Kalamassery is great.
Good in all aspects especially thanks to Mr:ELDHO SUNNY such a energetic staff. He is very helpful and knowledgeable pearson.Good response from Renault sales and service staffs. Cochin Kalamassery showroom taking all safety precautions in during covid 19 situation. Service delivery also excellent.Thank you
It was a pleasing experience at Renault Kochi. We are very much impressed by the experience with your staff as well.
Totally iam satisfied with the dealings
Good contact with the sales staffs and other co ordinates of renault kalamassery.. and excellent customer service
Good customer interaction. Provided a good condition car for test driving. Satisfied with the deal. New ordered Car delivered on time. Thanks Renault Kalamassery for your service.
The Service staff were friendly and professional. They did not do a find and replace as in some Service Centers, but did a find and repair, which brought down my repair costs. Its well maintained. I was very happy with the quality of service and support especially from Dany who was coordinating the Service for me.
Good and experienced Staffs.last 4 years I am servicing my vehicle here . Very much satisfied with the service and behaviour of the entire team
Very good customer service and support
Feel very comfort here.. Very supportive staffs
It was a gr8 experience.The team was helping in delivering car on requested date and time.
Had a great experience at Renault Kalamassery showroom , especially staffs and services were pleasing.
Best service and best customer handling.Correct time delivery.Thankyou for every one who supported us for getting us in time delivery.
Very Nice Service and Support 👍👍
Very responsive customer service!
Im very happy.
Best service I ever had. The staff who work there are very friendly and knows how to behave to a customer. And they take good care of car and make sure the car is serviced as per the customer needs
Excellent service. We had a very good experience at renault kalamassery especially from the staff Eldho Sunny. Thank you
I booked renault Triber but to be frank customer service is very poor.
Thanks to Akhil.It was a good experience
Showroom staffs are so genuine and reliable. Very friendly staff. Hassle free purchase.sales executive Mr. Syam was so cooperative.
Good service and nice dealing👍👍👍
Warm Response. Customer friendly atmosphere
Overall good experience. The way Sales executive handled was impressive.Bought Kwid RXL EASY R
My experience with renault has been wonderful till date... Very professional and customer friendly.
Very polite staff. Very happy with the service and delivery also
Had a Really good experience, all the procedures were done flawlessly.
An Amazing experience, fully co operative, assisting and customer friendly staffs
I am very happy. THANKU RENAULT
Purchased Renault Triber from Kalamassery branch. Awesome staff especially mr. Eldho. Vehicle got delivered on time. Good hospitality from showroom staff. Easy paperworks. All in all good work from the team amd hope will be maintained throughout.
Good Service.... Thank you Ashna and Team Renault
Courteous and friendly staff and good service.
Excellent. Good customer handling.happy customer
Had a nice new vehicle delivery & support in customer handling...so far so good...
Very good service request dht from the beginning...
Good response. Very warm welcome and service
Very good dealings.Thanku renault.
Excellent support from the whole team from the booking to delivery. Thank you.
Excellent customer care
The staff and the entire team are very professional and friendly , we got our vehicle delivered in time , all the best to the renault team.
I got a good service from Executive Mr Manu.
Good, iam very satisfied. Thanku Renault
Very friendly staffs and excellent service. Executive Anshad, and Miss Sindhu was very helpful...
We have received good customer service and support
I am very much satisfied with Eldho sunny. And i gave him full mark in sales section
Excellent service and very good customer interaction. Special thanks to our executive Mr. Shone👍👍
It was a good experience
Vehicle is registered in the name ofS Saji KumarWe are very happy to be a part of your family.....Services we received are very friendly.Thank you
Happy customer,. Executive - sreelakshmi.Iam selected kwid rxl Thank you so much renault