They are making fool. Demo for test is different and when they will provide actual real connection. It is not working as they provide in demo. Range of device is also not same as in demo test. Sales executive and tech team only making fake promises it will resolve till evening or one hour again and again. When I tried to reach again sales executive he switch off his phone. ONLY SAME DAY IT HAPPENS WHEN I MADE THE PAYMENT. WORST SERVICE . FRAUD INTERNET.
I have this connection Yashoda nagar Kanpur, if you are taking this connection at yashoda nagar area, please dont take it, worst connection ever, everyday there connection gets disconnected for short time but 3-4 times a day, which can caise disruption in meetings and other things. This is the most annoying part. If you are taking it for office meetings dont take it😑
Very bad service. Every 10th day issues. Staff in kanpur reckless behavior
Worst broadband connection company . Worst customer care service which results in loss of 2500 rs of mine . I suggest to take if u can handle customer care 😡
Edit: Turns out that I was using the 2.4Ghz wifi signal and was sitting 2 rooms away from the router which was the cause of the low speeds (2-10mbps). excitel staff was pretty fast in determining this problem. They recommended using the 5ghz wifi signal and sitting closer to wifi router or using a range extender (5ghz has lower wall penetration/range compared to 2.4ghz). I was able to get 100-110 mbps speeds after making these changes.
I would highly recommend Excitel to anyone who is looking for a smooth internet connection and very responsive service provider.
Its a great ossam fiber connection high speed internetI loved it
Best Services high Data Speed without interruption at low cost.....
They are big liars. They dont return your security .I returned the connection on 11th feb but till now have not got the refund. They just say they will give the return ASAP but i dont think they work on it
They are very professional, I am happy with their services, one thing which I like most is that they dont tell a lie, what ever the situation they will clearly told you,which is best part of this provider.Thanks and keep good work.
Bigtime fraudsters. Mostly comments are fake or paid.Raised disconnection request and literary you have to beg for refund.This is 22nd day since request raised and these cheaters are not refunding 2500 security amount.Their chat support guys are 10th pass and dont know how to talk and you will only get copy paste answers.There is no helpline. If excitel is not gonna refund I have to raise a police complaint against their CEO Vivek Raina soon.
Worst service, dont get in there trap. This is so frustrating my connection is not working and there service engineer is refusing to provide service.
Speed is really good..... excellent service.
Speed and services , best than any other company.This company is kanpur giving services from last 10.years ..There network is strong and capable of giving services to huge number of customers.Must recommend the Excitel Broadbad
Good network service and staff behaviour is also very good. When I shifted to Kanpur Indrajeet Singh help me very much for fiber connection. Thats why I am very thankful to him.
TOP best service at kanpur
Fastest internet available in the city with affordable prices. One should definitely go for Excitel fibre
Very good service available in Kanpur cityIm happy for internet thank you so much 😊
Recently i have moved to Unnao, but really good response by Indrajeet Singh for keeping me update with Excitel Fibre Broadband
Speed is unreliable. Sometimes it delivers and some time its worse than 4g/3g speeds like 100kb/s to 1-2 mbps with only 2 device connected.Issued complaints but all their solution is to restart the router thats it.Customer service has not helped once when required.I receive calls only to recharge my account, Never about the issue I am facing regarding the network.ID: Nikhil54_hg
I want to give 0 star but there is no option.This is the worst isp. After sale service ia very bad. There is no consistant speed and the wifir range is approx 5to7 metre wich is very bad
I want to give 0 star but there is no option.This is the worst isp. After sell the service is very bad and bad. There is no consistent speed and ghr wi-fi range is approx 4-5 metre its a very bad experience @excitelfibrebroadband😞😞😞😞
One of the best broadband i see ever that.....best service, highest speed and limtless suffering
You wants ,every things in excitel fiebar kanpur,Low value product, positive response,continue best performance high speed 100 Mbps speed ,No diffraction ,and supportive responsible complaint boys team.Value of money.I give 99/100 .Just take itNow.##
Its a great experience with excitel fiber optic connection always take care of his customers with give excellence services Ill recommend everyone who want to taking internet connection please choose excitel fibre its right choice.
Strong internet connectivity with minimum latency best for online gaming and go live.
Best price, Zero downtime👍🏻Best service - Indrajeet Singh
Good speed in reasonable price. And best service support.
Connectivity is good, for service contact Indrajeet Singh +918303711729 really a good staff member.
Gr8 experience 👍
Den & Excitel Services Are Top Notch, They Provide Excellent Quality At Affordable prices, The Negative Reviews Are Not Because Of The Company But Their Operators In Respected Areas. If Youre Getting Connectivity Problems Frequently Try To Change Your Current Operator... Currently I am Getting My Service From SAHIL CABLE NETWORK in CHAMANGANJ.
Great services by Excitel 300 Mbps plan at 499rs does the job.
I am sick and tired with exitel asking service provider to change my device he did not pay heed neither customers support.Disappointed with the service
Very well managed! everything is fine and upto the standards of a company as well as consumers
Good service and best speed...
Excitel Broadband is most reliable broadband in Kanpur Location .Zero downtime quick service .
Speed and services best then any other company.
Broad Band sector me , no other is as good as Excitel Broad Band. You search will definitely end here at Excitel.
Very nice 👌👌👌 Excitel broadband serviceAnd technical support
Its fast .. its bufferless ... Its hot
Works like a charm
I was trying to contact with the number given in the discription but they were not responding and when he recieved my call he was behaving like he is boss of mine so kindly give knowledge to your employees how to talk someone.
Good service and good support.
They just provide amazing facility and 24*7 available for your queries and problem
Quality of internet is good but they has a lazy staff. No one will hear your complaint. Even contacting the Den head office wont work. Local operators never listen to anything. Every month its one of the same thing I have to remind the local operate to recharge on time but he never bother.Wont recommend to anyone.. So be assured for one thing if you take den connection that no one is going to listen to after you opt their services once.
Poor service not even completing installation process
Nice experience
Speed and services , best than any other company.This company is kanpur giving services from last 10.years ..There network is strong and capable of giving services to huge number of customers.Must recommend the DEN broadband.
Awesome
Dedicated , polite & solution oriented company.Not only they provide good service but also helped me in my local network.Thanks
Only A Class ISP working in Kanpur.Superb services , in case when ever net goes down I get proper response.Good team
Your service is very good and very happy with your internet..
Finally a better broadband speed is awesome and there customer service is spot on ....without thinking u can go for it.
Our Service provider Mr.Indrajeet Singh
Good service and support
Good service 👍
Undoubtedly, the best ISP Ive come across. I was fed up with the speed and service provided by airtel broadband then i switched to other local internet service providers who were giving cheaper plans. But i suffered, everyday i had to call them for speed issue. This was very frustrating. Then i come across DEN broadband. Guys youre doing good job, great speed, affordable price and timely service if i come across any issue once in a blue moon (after all theyre humans too). A big thank you DEN, youve given me the best internet solution and most importantly mental peace. The management takes good care of its customers led by some wonderful people. Thank you guys. A big thumbs up!PS- people who are suffering by frustrating service and slow net speed, must give it a try.
Great work and service
Great service .
Den Broadband service is good comparing to other ISP in kanpur
Best internet in Kanpur!!
Excitel fiber Broadband has been a life saver because I do a lot of work from home and need a VPN to my companys network for which I need a high bandwidth connection. High speed and prompt service resolution makes excitel fiber the best choice for internet.
Den broadband services are too good... Den broadband service in whole kanpur city s best broadband provider company
It is very good ISP company.
DEN is trusted brand , one can choose it for good internet services.
Den is the best broadband service provider in Kanpur city . They very much curious to take up quality services and they doing good . Den has become a premium broadband service provider in the Kanpur city .
One of the finest broadband providers.Thanks DEN
Excellent speed
Great service
Good Service
Awesome
Speed and service
Very bad service
Very good service. Happy satisfied customer. :)
Wonderful service. Im totally satisfied.
Den is doing the best to the fulfil the commitment done to the customer.Following the philosophy of I for you and you for me.
Very good place in swaroop nagar😁😁😁
Broadband speed is excellent and 24×7 service is available.
Super speed superb service
Support and services , thanks for providing complete wifi solution.
Has been using den broadband since 10 years , trusted Brand ..
Great services.
Great services .
One of the kanpur best places
Delhi
Great services
Superb service
Service is good
What was promised is being delivered
Ghatiya service hai apne logo s yha review bdwa rkhe h twitter aur fb k review dekh le uske bd service lena fraud company hai.
I want a new connection Rawatpur Officers Colony Near Rawatpur Railway Station If your service is available here please kindly give your contact details
Harsh nagar kanpur by Indrajeet singh