Check goods, especially any equipment if properly working before payment. The staff do not listen to any customer complaint once purchased.
We used to have a large medical purchase from the store at least once a month for home since last 15 years. But, the staff could not replace even a small thermometer of Rs 120 which was found broken after unpacking. This is very bad customer handling.
The staff has poor customer handling and old regular customers are leaving as less satisfied.
Since last few years, we were frequently purchasing tablets, medical equipment from the store. But, the staff refused to replace even a small equipment which was already broken before using. This is poor customer handling.
Staff not cooperating