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IT SOLUTION computer shop
kalna mini station road, puspo video hol burdwan west bengla, SH6, Kalna, West Bengal 713409, India
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IT SOLUTION computer shop

Comments
su
Review β„–1

Price is reasonable and behaviour of them are unexpectedly good.😊

Su
Review β„–2

The behaviour of the staffs(only who work on 1st floor) are intolerable.

sa
Review β„–3

If I say their service is pathetic, then its too less. My experience is utterly disappointing.I gave a Lenovo laptop to repair on first of sept 2020. The mechanic was not available on that day. So the owner requested to get an update next day, so I called them first time on 2nd Sept..... Anyways they did not start working on my laptop.I took a follow up on 3rd Sept and the engineer said he started working and will take some more time to fix it.I took a follow up on 4th Sept and they said to collect the laptop.I thought the issue has been fixed and I went to collect my repaired laptop.Now the main story started here,1. I entered and got to know that has not been repaired. They were not able to fix this.2. When I asked, why it was not told on call? One of the mechanic(? Dont know if I should really call him a mechanic) said it was already informed that they cannot fix hence requested to collect. I played the call recording in front of 10 people and found him as lier.3. Then he started saying I irritated them, calling multiple times. I showed the call details including call recordings which were just 6 in total that too in 3 days. I called them 3 times in 3 days, they called me 3 times in revert. So this was also a big lie.4. The way, that technician/engineer/mechanic/customerservicemanager(be it whatever) spoke to me is horrible. I would not say he does not know how to speak to customer, rather I would say he if not fit to speak to a human.I understand, all engineers are not as good as we expect. They may not fix issues all the problems. If you are the shop owner, we are the owner of the device. We have rights to know what have you done and to be done. We customers have rights to call you multiple times untill you give an approximate ETR(ESTIMATED TIME OF RESOLUTION). If you feel irritated, what is the point of giving the service number to the customers?To the owner: I respect your idea of opening a business/service. But these two means a lot. Business runs becoz of good will and service runs on customer service. Customer service includes a lot of things which I can train your people. In case if you are planning to close it in next 6 month then follow the same what you are doing. Otherwise, you have to re-check. May have to speak to the customer personally and ask for their observations. Giving 1 or 5 star rating here will not make any impact. Its your business, you are the owner, you are the decider. Z******* Customers are king. Treat them as you want to be treated by others********

Ta
Review β„–4

Here please dont go for repairing ...if u go u can think how to buy new laptop..If u want repair ur existing laptop then u can go other shop. And request to google please do new feature of negative reviews. Sometimes 1 rating also be more.

As
Review β„–5

A moderate shop for computers.

MD
Review β„–6

I bought rayzen 3 and its compatible motherboard at mind-blowing price and way cheaper than online websites. Hardly recommend to buy products from there.

Bi
Review β„–7

Medium service, they are interested in customer satisfaction!

Sh
Review β„–8

Nice place with knowledgeable technicians.

SA
Review β„–9

Very good

Sa
Review β„–10

Product and service both are good.

IN
Review β„–11

Very good

Ta
Review β„–12

Please dont go here for laptop repairing...I repeat please dont go..If there is negative rating I can keep that...

Ak
Review β„–13

Best service and best price. 100 praesent satisfaction.

Sh
Review β„–14

Its a good shop, but when you build a basic pc for personal ise or office use under very minimum requirements.

Sa
Review β„–15

Nice Store For Buying Computer

Sa
Review β„–16

Hight rate

Su
Review β„–17

They are helpful

So
Review β„–18

Computer shop with decent price.

An
Review β„–19

Good computer reparing shop

Su
Review β„–20

Good product available here

Go
Review β„–21

They are not able to provide after sales service, and after purchasing their behaviour is so bad,

Th
Review β„–22

Good

K.
Review β„–23

Nice

pa
Review β„–24

Computer and printer accessories available here.

Su
Review β„–25

All types of IT problems resolved here

Am
Review β„–26

Nice service

In
Review β„–27

Lovely store πŸ’—πŸ’—πŸ’—πŸ’—

Kr
Review β„–28

Experience very bad

Az
Review β„–29

Nice shop

Ar
Review β„–30

Good

Aj
Review β„–31

Nice&good

SA
Review β„–32

Nice place

Su
Review β„–33

Nice

PR
Review β„–34

Good use

Information
7 Photos
34 Comments
3.6 Rating
  • Address:kalna mini station road, puspo video hol burdwan west bengla, SH6, Kalna, West Bengal 713409, India
  • Phone:+91 83919 15956
Categories
  • Computer hardware manufacturer
Working hours
  • Monday:10AM–10PM
  • Tuesday:10AM–10PM
  • Wednesday:10AM–10PM
  • Thursday:10AM–10PM
  • Friday:10AM–10PM
  • Saturday:10AM–10PM
  • Sunday:10AM–10PM
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