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The Fern Residency
1B/A, Police Line, Next To Loco Shed Road, Subhash Chowk, Ratanada, Jodhpur, Rajasthan 342001, India
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Am
Review №1

The place is in a quite location on off the main road. Expected it to be much better in terms of cleanliness and maintenance. They need to improve a lot on these two aspects. Also the food has very limited options though there are many places around where you could catch some good food. It would be nice if they add more authentic Rajasthani cuisine items on the menu.

An
Review №2

Awesome food... Good hospitality... Evening well spent... Right from the security guard to manager... Everyone is very careful... Highly recommended

KS
Review №3

Room is good but size is small and amenities is not done or provide according to mention in online booking portal. I suggest to management plz provide all amenities or facilities according to ur commitment.

He
Review №4

An ok-ish location when it comes to the fact that how near it is to all the tourist spots. Great rooms, but worst room service. Some facilities like snooker table were charged. Swimming pool was clean. The staff behaviour is awesome.

Ma
Review №5

It was a great experience. Neat and well equipped rooms. Covid guidelines followed properly. Cooperative staff with nice service. Food is awesome 😋 . I recommend to stay in Fern residency. Thank you Fern residency team for my pleasant stay.

Na
Review №6

Excellent rooms. Very good food. Especially chef Mukesh was very kind to alter the food taste as per our requirement for kids. Just one thing that morning front desk staff needs to be more polite..night shift manager was very good.

Sy
Review №7

Staying at the hotel today and also had staying experience earlier too with the hotel. The staff is nice and they were quick in serving. Breakfast menu is limited but okay. Rooms are fine. Worth for the money spend. Not those great interiors but they are decent enough for a family or frens stay. Have not tasted the major meals yet. Located finely. Overall 3.5*

Ar
Review №8

We have stayed in Fern Residency for two days. During our stay we met Chef Mukesh, who used to visit personally on each table and used to ask about the food quality. He always prepared tasty and yummy food specially at the request of kids. The food prepared and cooked by him is so tasty, yummy, hygienic etc. That I have never experienced earlier.

tu
Review №9

Not a value for money place. Better option with better prices are available.

Bi
Review №10

Rooms are awesome. You get a good view from the hotel. The club Ankh is cool place n you ll get good vibes.

Ta
Review №11

The rooms are clean and tidy. The staff is polite and helpful.Thank you for the Wonderful services!

Ro
Review №12

Dinner Buffet turned our 3rd grade experience into a good experience.special call out to Mr Neeraj (Restaurant Manager) and Mr Mukesh (Chef) for turning an bakwaas experience into a wonderful one and covering for others.Additionally never have ever been to a fern property where proper security guard was not present at the entrance during multiple instances during the day

ri
Review №13

The hotel staff is very friendly and supportive.. the property is comparatively small with all the basic amenities. It is located near city area. Food was average.

sa
Review №14

Location : Its not too far from City. Small property with all basic amenities.Price : We paid Rs.5000 per night with Breakfast for Deluxe Room.Rooms : Pretty good and feels nice with new furniture, Bed. It had fridge, Sofa, Hair Dryer.Food : Loved the Breakfast and it has all option we can have in any Breakfast buffet. The best was breakfast was on open roof top with City view. It was totally mesmerising.The Property has Lift, Small Garden, Lobby is pretty cool, Pool was under construction, No place for games.Services: Staff were friendly and loved the services. special Thanks to Lal SinghPretty good option in this Price range

Dh
Review №15

Beautiful Hotel with Good service staff.Food is tasty, best thing mattresses are very soft so you will get good sleep

Sa
Review №16

The hotel is great the rooms are spacious and provide a great view from the window. During my stay I was allotted a room which had a non working ac, it was not able cool the room enough and with the scorching heat of Rajasthan later in the day it became inhabitable due to which I had to change rooms. Otherwise the experience at Fern was good. The food was not upto par and also the breakfast which was disappointing. altogether I would recommend this hotel while in jhodpur

bo
Review №17

Such uncooperative staff especially the receptionist RITIK.Dint cooperate a bit when he could have.Faced difficulty whenever he was involved.Everyone else was good but the hotel would be a much better place without him.Breakfast quality was not good.Rooms walls are so thin if someone whispers in other room or lobby we can clearly listen.Rest all the small things are as usual 3.5 times their mrp.Ice bucket doesnt has the cap, reason being the ice would melt faster and I would have to order another.Water bottles were not reprovided on extended stay, again we had to ask for it or they were gonna charge.Never gonna return to ANY FERN.

An
Review №18

Fern residency is an excellent resort. They have 5 star service and food . Last but not the least Chef Mukesh and Manager Ashok manage customers very well.

su
Review №19

Nice stay and the food is very tasty.😋😋mainly chef Mukesh is very amazing person..he always try to provide your choice food👌👌

An
Review №20

Food of Fern residency was very yummy. Chef Mukesh is an excellent chef he cooks very tasty food.

Ay
Review №21

Pathetic staff with slow working procedures. Had to call the manager several times for hours even to get room door fixed. Staff delivers food very slowly. Not recommended at all.

ri
Review №22

Overall good stay. Checked in late so couldnt explore more option. overall rooms are good and clean

Ha
Review №23

Nice centrally location. very nice service & polite staff. breakfast and food quality also good. But staff is less. business conference room service and breakfast quality.

Ni
Review №24

Hotel is good. Management need to think of early checkin charges.. they charge INR 800 if you happen to arrive early before checkin time of 2:00 pm

av
Review №25

Though its a great hotel but this time I am not much happy with the services. Have to remind the staff multiple times for the WiFi still didnt get the pwd till checkout. The services isnt prompt have to call again and again for the reminder. Assuming the reason being covid may give the benefit of doubt here but expects more better services in near future.

Ra
Review №26

New addition to cafes in Jodhpur, Cafe Madeleine is a great hangout spot. Fern Residency has given chic ambience to the Cafe and their menu seems quite promising.

Ji
Review №27

Overall its good hotel. backside rooms above 6th floor gives you fort and palace view. Meal and Breakfast quality is also good.

Yo
Review №28

Property and its ambience is fine, but this hotels service is very very poor. Im highly disappointed with their service.

Ha
Review №29

Very nice centrally location. well trained staff . breakfast & food quality is also good. but number of staff is less

Pr
Review №30

Cleanliness was not up to the Fern standard.. Rooms were smaller compared to other Fern facilities.The representative at the reception was helpful though.. Especially in arranging food after their restaurant hours.. Food was good as well. Overall a nice stay.. But missed the Fern standard.

Vi
Review №31

Good place,but facilities are little less then they show. Required improvement in that

Pr
Review №32

Lovely, superb.1. Hospitality by staff was way good2. Hotel services was on time and up to mark.3. View outside the window was just awesome.4. Bath tub available.5. Breakfast / Lunch/ dinner available in restaurant Ocean + bar great in taste, service, aura menu was good.6. Location wise its good.7. I guess one and only hotel with all these services in one package.Its the services and hospitality which matters in a hotel and fern rocks in that.

Vi
Review №33

Food is awesome and quality is excellent. Staff is very supportive specially Chef Mukesh and Ms. Kunti. Both of them tried to deliver service level what we all expect from a high quality hotel. Thanks Chef Mukesh, Ms Kunti and Ferns Jodhpur Team..

Pr
Review №34

Good budget hotel to stay..Rooms with the Mehrangarh view are the best…

Ro
Review №35

Very good place and food was very goodAnd they have party hall and bar

AB
Review №36

Its a hotel where many celebrities stayed i.e. Jackie Chan, Sonu sood, Akshay kumar

om
Review №37

Very good property available at unusually cheap rates.only drawback is that it is not properly projected and is situated in very odd place.No own parking space.redtsurent is so so

RA
Review №38

Featuring a fitness centre, The Fern Residency, Jodhpur is located just 3.5 km Jodhpur Airport. It operates a 24-hour front desk to welcome guests and features a rooftop restaurant, The View that serves authentic north Indian dishes.Rooms here will provide you with a flat-screen TV, air conditioning and a seating area. There is also an electric kettle. Featuring a shower, private bathrooms also come with a hairdryer and free toiletries. Extras include satellite channels.At The Fern Residency, Jodhpur you will find a bar. Other facilities offered include meeting facilities, a tour desk and luggage storage. The property offers free WiFi in lobby and free parking.The property is within 4 km from Mehrangarh Fort, Jawant Thada and Umaid Bhavan. The Jodhpur Railway Station is 1 km while the Jodhpur Bus Station is 3 km.Dining options include Ocean Restaurant that serves Indian and International cuisines.

Tr
Review №39

Horrible customer service, worst experience ever. DO NOT EVER WASTE YOUR MONEY

Vi
Review №40

Food is okay... Service is just okay...But theres no transparent communication.The head of restaurant department Neeraj had lied about the buffet pricing before giving the discount.... Waste of money literally...Will never visit again nor suggest anyone....

po
Review №41

Very bad services at high rate not as shown on site staff behaviour is also not good

Lo
Review №42

Sarvice is very good,the facilities of hotal is exilent and ashok kumar ji provided good sarvice every moment

Mo
Review №43

Good stay, in a peaceful locality, little far from old city we stayed for one night. location is little far from city center, in a peaceful locality, if you are traveling by car better to stay in this hotel check in and check out was smooth. food is good. got a good offer from goibebo, recommend to staysafe

Th
Review №44

Not happy with food service n property need renivation. Cleaning no hygiene

Go
Review №45

Good ambience but very poor service. The toilets were not clean.

ni
Review №46

Worst kind of hotel to stay in. Very expensive and very cheap staff and attendant..they dont have even sanitiser bottle at entrance. Forget about covid security. Bed sheets are very dirty. Lost my peace of mind staying in this hotel. Cheap hotel overall.

Ni
Review №47

Again fantastic stay They provide exactly what I foundGood Hospitality

Al
Review №48

Excellent food and service good stay thanks chef mukesh

Ab
Review №49

Yummy food and service keep it up thanks Mukesh and fern

AR
Review №50

This hotel room is comfortable stay. location is very good and quiet places. but hotel have no parking properly. hotel have no driver facility not car washing facilities . good locations and study table in room.

Am
Review №51

Bad service...we two family booked this hotel first they give us on different floor inspite of advance booking then its been two hour we are waiting for the room after check in time I will suggest dont go this property

Pu
Review №52

Dont check in here, staff will just barge in your room at any time under the pretext of their imagination that the system was showing it vacant.No privacy clearly.

Ni
Review №53

Post Covid Review:Good place for a halt ( suggested max for two nights) Place is located near to main road and have good parking (not ample). Luggage service has been stopped so you will have to manage your own luggage. Room size is good for two but for three it is little uncomfortable but manageable. Staff is good,courteous and very supportive.

Ji
Review №54

Location is very nice and same is the view from hotel. But the staff and service are not good u have to ask again and again for same thing and staff being not so friendly. rooms are good and spacious.

Ra
Review №55

The place is at a very viable location of jodhpur. Ambience is good but service is not as good as expected.

As
Review №56

Horrible... Terrible experience.Had booked the hotel through makemytrip.com. Felt cheated. A hotel not worth visiting, ever. Its a royal let down. I had lodged a complain to Makemytrip. They called back and told me that hotel is denying allegations, so we cant do anything. Review writing option has been deactivated. Friends, you should visit this hotel if you get it for 1000 per night, max. They will provide u with nothing. Smelly, unhygienic, worst food.

Ku
Review №57

Madeleine cafe super place very fast service serve with smile

Pr
Review №58

Great experience n warn stay...great given the price. Of 1600 per night...standard rooms as per the hotel name..totally loved our stay here without any kind of disturbance... Checkin time is bit issue for us which is 2 pm..as we couldnt get room free before that due to full occupancy of hotel..but apart from that everythings fine..service is quick... Overall I would really recommend this..attaching lots of pictures of one standard room and other suite room that we had stayed in and other areas of hotel

Bh
Review №59

Worst room hygiene worst service no tv working and never take their back side rooms...either go for other hotels in the town ...you will find more better options

Ha
Review №60

Nice stay. but property was old. need to be updated. staff was good. but location is noy appropriate. difficult to identify

Pr
Review №61

Room are good,room service is ok but food is delicious

Ri
Review №62

Very nice, proper hotel with professional and polite staff.Rooms are very comfortable, with more amenities than I could ask for: jacuzzi, hair dryer and what not!The hotel lobby and interiors are beautiful.In house restaurant “Ocean” serves delicious food with good service.Overall I would like to stay here again when I visit Jodhpur.

De
Review №63

Horrible experience with the staff and reception. Never stay here.

Vi
Review №64

Foods very average, rooms ac stopped working in the middle of the night, had to change rooms in the middle of the night, they only had one soap in the bathroom and their staff needs more training.

Pa
Review №65

Very excellent hotel at central location with all facilities

Ra
Review №66

Stay was good....neat and proper room, can improve on food quality

De
Review №67

Not good experience with the staff. Zero management.

Su
Review №68

Excellent sarvice and food quality is good sevice by Mr Ashok & salim

Vi
Review №69

Fraud service. We reached late in the evening, they informed that they do not see our booking in their system. Eventually they saw the email but said all rooms are sold out and can arrange for a room in a partner hotel, which turned out nothing more than a OYO. We returned back to the main hotel,furiously and asked to get bookings in a different same category hotel, even before I could finish this sentence, another guy was pretending to be on phone with another guest and saying “ So you are cancelling your booking...” and voila a room got available . It was a pathetic experience especially when u come all the way from a long drive after. Would never suggest anyone to book in this hotel. Pictures on hotel website is totally different from original ones. Very old and low maintenance property. No parking facility and you would have to carry your own luggage.

Ma
Review №70

Beautiful hotel in the heart of jodhpur. MOST POPULAR IN THE AREA

Ma
Review №71

Awesome view from the hotel good service good food

Ar
Review №72

The One With Missing Room on 8th FloorOwing to our lazy demeanour instead of using the in-room phone to call reception/room service we tried the unconventional way of taking number from Google and calling the hotel reception.while doing so I made a mistake of calling to Fern Jaipur instead of Jodhpur. Fun Fact the staff at Jaipur hotel got confused cos they have rooms till only 7th floor. LoL.staff was courteous and nice. they allowed us a late check-out by 2 hours. Delivered our food late at night . Good people. Good luxury stay.I lost my bag at an auto. The hotel staff helped me recover it as well. Also, not to forget to mention the kind hearted auto wala who went out of his way to bring back my bag. 😀👍

bh
Review №73

Good staff. Nicely cleaned and well maintained rooms. Restricted access to amenities and common areas because of covid. has a restaurant, night club, roof top bar. Probably Tallest building of Jodhpur. Excellent views from roof top. Below average breakfast, could be improved. Instead of canned juices, fresh juices should be preferred.

Ha
Review №74

This hotel is fraud. Don’t go by the pictures. We booked it online and reached at 7pm. They said there is some issue in their system and can’t see our booking so they will give us a room in another branch. They took us there and that hotel was pathetic . We told them that we don’t want this room they can get it exchanged with a hotel equivalent to what we booked. In 2 min the manager said we have one room available somebody just cancelled stay(wat a joke). Also, their room is not even 5% of what they have shown in google. I am still shocked to see their rating, would have given zero.

Ab
Review №75

Service we provided is very excellentMr . Salim & Mr Ashok is very cooperative and humble friendly nature

So
Review №76

Excellent service by Salim and ashok ..food was very yummy . Tq chef mukesh

Pa
Review №77

Visited Beauty Pro hereNot good workStaff is not experienced. Not good with blades.But place is good.Good picture clicking place

An
Review №78

Only advantage is that its near airport. Otherwise not worth it.

Ra
Review №79

Not so good property to stay in Jodhpur.

Pi
Review №80

I asked the hotel receptionist to allow me to park my car in front of the gate of hotel, otherwise i would have to park in another street as there was no space, and even if he allowed me to park there lot of space would be left over to come and go for a visitor, but he refused Then in morning during check out i saw another car was parked over there in front of gate and when i asked the hotel receptionist why he allowed so..he told me ki us gaadi me driver so raha hai aap sone k liye ready hote car me to apko b allow kar deta..see the attitude of talking how dared he..i have booked a room in the hotel and he was asking me to sleep in the car..shameless

Ad
Review №81

1. Hospitality by staff was really bad2. Hotel services werr not upto the mark.3. Breakfast / Lunch/ dinner services were not available.4. Even shower was not working5. Staff was not ready to carry our luggage to the main lobby.Its the services and hospitality which matters in a hotel and fern fails in all.

Ni
Review №82

The overall experience was great. The rooms were neat and clean, clean bathroom and food was also good. The hotel staff made sure of proper hygiene during COVID.

Ab
Review №83

Nice ambience with a central location. A thorough amalgamation of the Rajpootana traditions with a western feel.Rooms are spacious, well-maintained, well-lit and conditioned.Bathroom is clean.Service staff are excellent with 24 hours reception.Roof-top offers a nice place for North Indian cuisines as well as to relax after a busy day.( Do of course enjoy the small live vocal and guitar complimentary to the service.)Food is ok but serving time is not up to the mark.Overall, a nice experience and a sure recommendation for travel enthusiasts at Jodhpur.

Sh
Review №84

It is a 4 star property however, deserves only 2 star rating. I was on my honeymoon and they didnt even have in room slippers available. When I asked them to provide me with the same, they had a very simple justification that its out of stock. Not even this, I asked them to keep toiletries in my room thrice and at the end, my husband had to go to the reception to ask for the same. We had a pathetic experience.

Ap
Review №85

Worst ever experience!!! I reached hotel on the 28th morning at 11am. My colleague and I stepped-in directly from the airport. We were tired and wanted to check in but the hotel staff didnt let us even after we requested for it. We were to head out for meetings for the day but since they didnt give us the room (which was prebooked) we left our luggage outside in the reception only. We got back at around 10:30pm and wanted to order food which they denied saying after 10 they cant serve food. Next day morning when we switched on the TV, we found that it wasnt working. Immediately we made a complaint to which hotel staff said that we damaged it. That was quite a disappointment that the hotel staff rather fixing the issue claiming their guests. Hotel is supposed to make their guests comfortable but this hotel has some different definition of comfort. Now the next day we had to check out due to some plan changes, we requested the staff for early checkout and to refund for one night is possible. Though, we understand that usually hotels dont refund but this hotel charged for an extra breakfast instead. Forced us to pay extra for one day breakfast. They were rude and harrassed us to pay. This hotel has been the worst stay ever. The entire staff and hotel management is quite arrogant and I wont recommend this hotel at all

Pr
Review №86

Good hotel.They are kind of understaffed now due to covid situation.But the staff is working really hard to serve the guest.Food is really good but may take some time to get served.

Ma
Review №87

Staff behaviour not upto the mark.

Sh
Review №88

Construction is old. Not maintained properly. Toilets were dirty.

It
Review №89

Pathetic.. no service at all...whatever u ask for they dont do it..Breakfast buffet was hell there was nothing to eat and nothing was served...bad experience..they took the booking but just said nothing can be given due to covid 19..Electric kettle was burnt from inside..water was not given...washrooms were so dirty and they din even clean...Wastage of money

va
Review №90

Very bad experienceNo parking facility inside the hotel or you can park outside the hotel boundary at your own risk.Also, they dont help you with your luggage . . You have to lift it up by yourself no matter how many bags you haveThey even fail to provide bathroom slippers and still claim they have 4 star property.Also they dont provide service during breakfast and everyone is so keen to put the blame of their failure on Covid19

Go
Review №91

Its really awsm place to stay. Very general, clean, best house keeping, best food... I mean to say all things is very good. I am strongly recommend this place for stay. Its so peaceful.

Su
Review №92

So the hotel is taking full precautions for covid. You have to carry your luggage to your room.Parking is outside and if full, you have to find a place yourself.Food was ok. Location is good if you want to see things like fort, ghantaghar.Used palace view from the room was excellent.Service is slow. At times, real slow. May be they are still struggling with manpower issues post Corona.Rest everything was as you would expect in a 3* business hotel...

Pa
Review №93

Decent hotel , with local touch. Centrally located, close to Ratanada circle. Hotel has half rooms facing Umaid Bhawan palace, another half facing city side. Tariffs of rooms facing Umaid Bhawan palace are slightly higher. Food is decent, however , variety limited. Cuisines are planned keeping foreigner guests in mind, as many of them patronise this hotel. Has facility of Gym. Room service excellent. Rooms at Higher Floors have better view of City. All in all , good experience.

Me
Review №94

It is the worst place to stay.There is no staff in hotel to carry luggage also the lifts are nit in working condition.Extra bed was broken and mattress were also in bad situation.House keeping services was also very bad.No amanuties were provided in the room.Its totally pathetice.Please do not book.Its totally

Ab
Review №95

Respond time is not good and also quality of food in breakfast is normal and not upto expectations.Howevr room ambience is good so booked twice and is valve for money but not give a good feeling. Thanks

Am
Review №96

One of most luxury & beautiful hotel in jodhpur city

Ma
Review №97

Great hospitality, wonderful staff...would love to go there again and again

Ra
Review №98

Our room had a nice view of umaid bhawan palace, decent room, breakfast is good

Ra
Review №99

The first time ever in my life have i visited a hotel where your room ac temperature is controlled by the technician..you guys gotta be kidding with me, its like if i have to change the temp in the middle of the night i will have to call,is this right ????yes covid has been bad n it has been bad for all of us and cost cutting should be done, but cost cutting in the name of a rs 5 newpaper ????i literally laughed off when the receptionist answered my requirement of a newspaper that sir only two newpapers come so i would request you to come in the lobby and read it 🤣🤣🤣🤣🤣A 4 star property is a 4 star for its service, not the building n amenities aloneone of my worst experience everalso look at the menu 🤣🤣🤣🤣even some dhaaba walas keep colour printed menus nowadays

Ne
Review №100

My stay in hotel was nice, nice room, breakfast was good, overall good experience

Information
100 Photos
100 Comments
2.9 Rating
  • Address:1B/A, Police Line, Next To Loco Shed Road, Subhash Chowk, Ratanada, Jodhpur, Rajasthan 342001, India
  • Site:http://www.fernhotels.com/the-fern-residency-jodhpur.html
  • Phone:+91 291 251 4444
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