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Pratap Niwas - An Amritara Resort
Ghambhir Sagar Farm, Jhalamand, Jodhpur, Rajasthan 342005, India
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an
Review №1

The room was clean but lighting was low, giving it a dingy feeling. Food quality not upto the mark. The restaurant was understaffed and hence service was slow.The first star in the rating is because one cant give zero star and the 2nd star is for the swimming pool, because it was fantastic.

Ta
Review №2

If you are going here with your two wheeler then you would be asked one question by security guard (who is not even his dress) that you came here for eat/stay or just for time pass. After listing these words from him, I told that I would not like to stay here.This incident happened with me today where I asked security guard that I would like to eat something here. He called his manager Bhan Pratap ji and manager asked few question to him over phone that from where he came, he came for eat something or just for time pass. He came in two wheeler or four wheeler like that and he was keep updating the same to his manager. Once he cut his call and he suddenly asked me that sir you came here for eat only and not for time pass. I immediately asked him that how can you ask such questions from me? How does it matter that I came from two wheeler or four wheeler?The security guard (Giriraj) was not even his dress and told me that sir you will complaint about this to my manager bench I can not allow you. Such a worst service. When I have called them to report this, they even did not pick their call.Later, I went to raddision and had my Lunch and I thank to them that they did not asked me that sir did you came via two wheeler, four wheeler or via helicopter.

De
Review №3

Very nice property. Good food

So
Review №4

Good heritage feel. Resort feel. Room service poor, exhorbidantly priced food. Property not maintained properly

sa
Review №5

Good hotel to visit and enjoy your stay. They do have lot of indoor activities like horse riding and can have in-house restaurant as well. Its part of club mahindra.

Cy
Review №6

It was an awesome experience. But there are few negative parts too.Outside food not allowed is a big CON as there are times when specific special food we want to order but cant. Chokhi Dhani or the cultural heritage dinner is waste of money.And also book Cabs from Ola Uber, booking from the place is double the amount.Buy from the shop inside. Its good

Yo
Review №7

The hospitality provided to us was out of expectation as the staff was rude and unattentive.

Sm
Review №8

I have already written a response but this is for 👇👇Dear Sir/Madam,you have never stayed at this beautiful resort of ours and you probably drive a CAB. You do not even know about the services of the hotel and have written this review just because someone else has told you to do so as a tirade against our hotel. what you have written as a review is incorrect and is just to bad mouth the hotel. The Hotel is run professionally and is well maintained with great staff who work tirelessly rendering services to all the guests who stay with us. Most of the guests will agree with and leave a great feedback. this feedback from you is just out of negative mind frame and vengeance.The travelers and guests will not agree to what you say and will continue to patronize our hotel. this is a typical example of Social Media being used wrongly with no purpose but to malign others.RegardsManagementPratap NiwasThis response from pratap niwas is written many times to many people without seeing what they are. They just want to take money from the people and still if you all don’t believe me then take a stay in pratap niwas( only for club mahindra members because they are only treated badly not others)Just want to tell the owner of pratap niwas that we were not allowed to meet you when we requested. We wanted to complain about the stuff going on.You better take care of the hotel and add more staff.WORST HOTEL OF CLUB MAHINDRA.We got an interview of all the people like 10-12 families who are not comfortable with the services.The video will be posted on YouTube( dark wolf ) till Thursday- Saturday evening.

Pr
Review №9

A very good resort with spacious and well maintained rooms. Only downside is food is very expensive and pool was not working due to Covid.

Na
Review №10

Club Mahindra hold this and club Mahindra have worst management and this is the worst company where we have invested. Bad food quality. Bad services. I will never recommend this.

Vi
Review №11

Food quality hopeless not recamped to goDont west timeNot for club Mahindra standards

Sa
Review №12

Best mini vacation holiday resorts @ jodhpur

vi
Review №13

If its possible to give negative rating would be better. They have timings for hot water.......like some lodges in mahabaleshwar.Food quality below zero.And the height is there is no water at times and excuse like feeling tanks for around an hour.......

Ka
Review №14

My stay there was from 25th to 28th Feb 2021. Rating should be zero but there is no such provision, therefore, one star.Air conditioning was not working. Fridge was not working for two days.Hot water availability was timed like in cheap Guest houses.There is no separate contact number for house keeping, I had to call front desk many times to get even a small thing done.A small thing like ice was not available in the hotel.Cushion covers provided with chairs and settee were not washed in ages and were visibly dirty.

Ru
Review №15

Very bad service , we were kicked of our rooms , they purposely switched of our ac , just because we were from club Mahindra , we had thought to have fun but we got frustrated because of their service .. not recommended to stay

Su
Review №16

Heritage Hotel. Value for Money. Friendly Staff, Excellent place to Stay.

Pa
Review №17

Very cosy & homely place... Gives you the feeling of staying in a Palace.Very cordial & helpful staff.Awesome Lawns & open areas within the Resort !!

La
Review №18

Food was not good, service was awful, a staff member was talking back when complaint about food.

Ki
Review №19

They dont deserve to be in hospitality business because they dont understand hospitalityIm not sure why Mahindra Holidays keeps affiliation with this property going on !Its such a shame.Moreover, they call themselves as a Amritara Resort but this property does not appear on the web site of Amritara Group of Hotels

Ra
Review №20

Amazing hotel and staff. Thank you very much Mr ajay pratap and surya pratap for making the holidays amazing. Everything beyond description.

hi
Review №21

Perfect place for pre-wedding shoots..!!And for wedding reception also..!!Humble and friendly staff..!!Perfect restaurant and delicious food..!!Rooms will give you a vintage palace like feels..!!Vintage car and other photogenic vintage JHAROKHAS..All in all.. lovely place . Some photos attached.. :)

Ex
Review №22

Pratap Niwas PalaceJodhpur Rajasthan !Gives you the feeling of staying in a Palace.If you would like to enjoy a royal stay than visit here.Rooms will give you a vintage palace like feels..!!Vintage car and other photogenic vintage Jharokhas & Big loan... i just loved huge sitting area inside which is connected rooms from all floors. Saprate swimming pool area which is behind the room.I enjoyed this place thoroghly just away from city hustle bustlelife. They serves authentic food plus all type cuisines.Travel - 15 minutes From Jodhpur Airport,Rooms - Accommodate 3 people .Food - Good Food they serves all type of cuisines & Breakfast is free,Child Friendly,Pool and open garden space is very nice,Booking - online booking preferably plan a month priorFollow all the norms for Covid19

Ye
Review №23

If I have to be very honest, this place is just above average. When we first checked-in for a 2 night stay through Club Mahindra, we were given a dingy room on the third floor. The squeaky door and color peeling off the walls made it just worse. When we complained to the concerned people about it, we were initially told they didn’t have better rooms. But the next day, they were kind enough to shift us to a better room on the second floor.The 3 storey hotel doesn’t have any lifts. They also have running hot water from only 6 to 10 am and for some time in the evening which is a major drawback considering not everyone checks in during that time and not everyone has specific bath timings during a vacay.These pictures of course, are from the other room we check into on the second day. The hotel offers some delicious food and cultural entertainment each evening which is noteworthy. They also look after the guests really well. The hotel also houses a small souvenir shop which is again very good. Pratap Niwas also has a stable that has some very beautiful horses that you can ride and learn about. So overall, it’s a good bargain if your are looking for a shorter stay and within a specific budget.

Kr
Review №24

A big NOT RECOMMENDED.No proper service.No proper WIFI. Staff is not aware how to fix wifi issue.Timing for hot water😂Complementary breakfast on order basis very pathetic rules and service. I have seen first time that breakfast is one serve only even after paying 400 rs. After giving order it took 20 minutes to bring Tea.what else we can expect?Out dated indoor game instruments.No sync between hotel staff and club mahindra staff. I recommend club mahindra to stop affilition with such lower class service hotel. This is lowering standard of club mahindra.

Sa
Review №25

Great property. Comfortable rooms. Clean toilets and common areas. Tasty food.

ma
Review №26

Is it heritage?NOlooks newly constructedService is very poorU have to wait 1/2 hr for just a bottle of waterVery small property compare to other club Mahindra resorts

ha
Review №27

Good almgir extra hight

HE
Review №28

Not at all satisfied with service,food, property,

An
Review №29

Its a nice resort built out of a palace. The rooms are spacious and comfortable. Facilities are alright. However, theres no WiFi availability. The palatial ambience of the resort is wonderful and provides a nice experience.One piece of advice, though: NEVER EAT THE FOOD HERE. On the first day of my stay, I made the mistake of going to the restaurant. I placed my order. After an hour, the food was served. Theyd forgotten part of the order and whatever was served was cold. You might be thinking, maybe it tasted good. Nope. No such luck. It was bad.The folk singing and other activities here are fun, and worth trying.

Sh
Review №30

Worst service not respected and workers restaurant

so
Review №31

Feel royal with your stay here. Courteous staff, clean rooms, everything to expectation. Best place to be if you want to stay away from the hustle bustle of the city.. Quite and serene. The gift store had a great collection of local stuff.

Ti
Review №32

Very nice resort with heritage look...A very special thing in this Hotel was the welcome part....A big thanks to hotel manager Ajay Pal singh chouhan because he makes my brothers birthday very special for him.......

Pr
Review №33

Nice place to stay and staffs are very courteous

mo
Review №34

Place is wonderful. Food and food staff are good. House keeping accessories like kettle, blanket, heaters need improvement. Senior team and house keeping staff needs to be more customer friendly

Fu
Review №35

Property indeed is relaxing and unique. Has a royal look to it.Although there are a few areas of improvement like room service , hot water availibility 24*7 , kids swimming pool which could make the experience more comfortable.Food is above average. overall 3 star!

Su
Review №36

Everything. The food, the staff, the service. Its the right place to stay and chill. Forget the city. Enjoy the peace,tranquility and just the palace charm. The artwork, the furniture and the magnificent courtyard makes for a unique experience.

sw
Review №37

Worst food and rooms ever

kr
Review №38

Worst service staff is very rigid and no sensible staff is there. Charging for everything but not providing services at par. *NOT RECOMMENDED* Never visit this place

sh
Review №39

Nice property, well maintained although the service is not up to the mark, the restaurant also takes lifetime to serve food. The rooms are nice and well maintained. The live performance by local artists in the evening is nice

po
Review №40

Very good servicing

is
Review №41

The resort is in very quiet area if you want to go for relaxation then it is a good option..!! Far away (around 10 km) from the city and other tourist attractions..!!Rooms were nice and clean but they need to clean and maintain the open areas like rooftop and passages..!! Other than swimming pool they have no amenities..!!not matching the standards of club mahindra. All other staff was humble and helpful except from the guy at reception... he was very rude from the day we check in..!!

Am
Review №42

We had an amazing and awesome experience at Pratap Niwas Jodhpur!!The property is good with regal interiors and serene garden. The staff is courteous and available for their valuable service. The food is delicious and reasonably priced. Its also good to watch few horses grazing inside their property...Its truely a remarkable place

PA
Review №43

Worst behavior and bad service

Ra
Review №44

Awesome architecture, great ambiance, helpful and courteous and helping staff. Luxurious rooms. Very tasty food. Overall nice experience.

Mr
Review №45

Pratap Niwas is a good resort... But there are a few downsides.. rooms are great, luxurious, and awesome... Food is more expensive and quantity is less... But the taste is awesome... No exceptions. Also you are given a complimentary bottle of water and stuff like that per room service... So overall experience is like a 3.5/5

Sr
Review №46

Very nice place to stay. Service is OK. Amenities in the room are good and food quality is also good. It is essentially an old palace /mansion that has been turned into a hotel. Overall our experience was quite satisfactory.

An
Review №47

A great resort to stay in luxury. The place is a perfect place for destination wedding. If you like to explore the tradition of Rajasthan, it can be a perfect place as there is horse ride, folk music, etc. A must visit if you visit to Jodhpur.

Jo
Review №48

Very good services. + food + staff + bar + cleanliness + ambiance + pool etc everything was satisfying. And most of all the management is very much cooperative .

Na
Review №49

At the Pratap Niwas Palace Jodhpur. The guest area is a seamless flow between interior and exterior spaces. The exterior finishes are a celebration of local design,History and artistry,perfectly complemented by a range of natural materials.

hi
Review №50

Small but very nice resort

Pr
Review №51

The staff and managers here are rude and unwelcoming. The food is not good at all and poor service. Waste of money and time.

Ja
Review №52

Any good hotel musteet standards on three key issues.firstly infrastructuresecondly the serviceThirdly shospitalityTo my mind this hotel meets these conditions very well.It has adequate infrastructure that caters to almost all requirements of its guests.Though there are issues with electric connections and hot water supply. This needs to be addressed.the hotel offers a wide spread of food including local cuisine.The best part about the hotel is sincerity with which individuals discharges their duty with utmost reverence and respect to the guest.on the whole value for money.Kudos to the manager

12
Review №53

As far as the room goes, it was awesome... A luxury is being provided.. though there are lower & higher suits... They are still awesome... There is a certain of luxury being maintained... Now restaurant. Foods not the best and is kind of expensive but that didnt come much into way in our journey. And quantity was also kind of less... Staff was kind and friendly... Swimming pool, and kids accommodation was great and good. You also get music entertainment during the dinner... So all over its a 3.5 star luxury

Su
Review №54

Like to leave in a Royal Palace,Its ambience of this place amazing... Rooms are excellent very cozy and royal....And there is some Wintage car collection its make more royalty...There some royal horse ...property view so beautiful and very well maintained.

Sa
Review №55

It not good hotel and service was very poor it was not good experience. The quality of food was very poor. We have to tell waiter to fill the water .It was very bad experience in my whole life

ab
Review №56

Service Good, Ambience Good, Classic Interior but very lesser choices in food specially non veg. But whatever provided in restaurant is tasty.

Ne
Review №57

We had an amazing experience at Pratap Niwas Jodhpur!!The property is good with regal interiors and serene garden. The staff is courteous and available for their valuable service. The food spread is delicious and reasonably priced. Its also good to watch few horses grazing inside their property...

AS
Review №58

Most visited place at jodhpur,Royal looking,It feels the actual look of Heritage. Nice Ambiance and Well managed Services,Excellent staff behavior,Quality food, Room services are also Good. Do visit once

Sh
Review №59

Amazing place to stay. Nestled in its own heritage. Few studs are placed at the entrance. You can choose to go horse riding and buggy riding. Also neatly maintained lawns and good quality swimming pool. Do not miss to stay here

Ve
Review №60

Of the Mahindra resorts as far as room size and comfort is concerned this a high quality resort. Also the quality of is good though the menu is a bit limited. I would suggest visitors to go with the a la carte menu. For the prices the food is good here. Also for people from.outside there are not many good restaurants in the city so its best to stick to food within the resort. The big issue is that there are nil activities for people and the pool is not heated so in the winter season you cannot even enter the pool.Also I suggest that the resort itself should conduct some package tours or some package desert tours along with camps and keep that affordable for people. They should package the experiences of Rajasthan along with the stay then this will become one of the better sought after resorts of Mahindra.

Ve
Review №61

The palace is expansive and classy, the staff are friendly and lovely. Remember to ask for all information before you enter your room as there was no written info on the geyser timings or service/reception numbers. Located 30minutes away from main city Jodhpur, this Club Mahindra Property is just out of a sweet royal tale. The horses graze in the front of the palace with bee eaters and swifts flying around. They have a wonderful folk musical performance every night that really sets the place apart. Thank you Pratap Niwas for your services and home like ambience. Looking forward to visiting with you again!

Sa
Review №62

Beautifully made heritage property. The space is built in grandeur and it shows in all aspects, the rooms are Spacey and the overall ambience is tranquil.Would definitely recommend this for a weekend stay.The staff is courteous and special mention to Mr. Vimal who represents the property for an outstanding customer centric approach.It was a pleasure and Im looking forward to visit this place again.

Ra
Review №63

Above Average Resort... Far From City Centre... Service Needs Lots Of Improvement... Need To Work On Quality Of Food And Service In Order To Satisfy The Customers Who Can Pass On Positive Reviews... This Can Help To Get Good Business...

As
Review №64

Not a good place to stay. Maintenance is very poor. Staff is bad

Ma
Review №65

Great place. Nice big rooms. Food is good a la carte but the service can be improved. Buffet options to be made better. They have a good horse riding options but more entertainment options for children required.

ra
Review №66

Nice looking property though remotely located.Staff is courteous and well behaved. The restaurant serves typical Rajasthani cuisine as well as international cuisine. Pool and indoor games facilities are there and a stable of well bred horses too. Connectivity is an issue but the travel desk helps.

Ma
Review №67

Wonderful palace. Excellent property. However food quality is low. Staff needs training.

Ha
Review №68

Nothing great or interesting about this property. This is not a heritage property as it was never ever a palace. This was built few years back modelling a palace. Very poor amenities. Recommended for one day stay and not more.

He
Review №69

The Resort - Overall the resort is good the room are chick and the palace rooms vibes lack of lift is a problem. The restaurant is ok the food served is good and not expensive.Club Mahindra Affiliation - By far the worst club Mahindra Resort we have been too. They do not care for the members which means they will give you the worst room possible. After having complained and changed 2 rooms they gave us a good room. They prefer to treat non members better if you plan the city has better and cheaper options. Even the club Mahindra representative cares less says its the resort general manager decission. They we charges for infant milk and khichdi which is complimentary across all resort or other afilliation.Location - The resort is like a zillion miles away from the city and the travel desk charges exorbitant charges for cab we a asked for full day cab they asked for INR2500 for 8hrs/80 km with no flexibility we got OLA Rental instead for 2000 for 12hrs/120 with all the flexibility we needed you can even opt for Uber in same mode too.

Si
Review №70

Amazing experience! Delighted to have chosen this place. The grandeur is mind boggling. Excellent service too!

Ma
Review №71

I have booked rooms every time in my business, but the hotel service is never good. The way to talk to the owner of the hotel is not correct, the hotel keeps the mess in the bath room and the food is the worst because there is no other hotel around that place, olas taxi does not allow booking.

Vi
Review №72

Pratap niwas palace give us a sperb hospitality especially housekeeping team , was very helpful, Rooms are very cleanedSpecial thanks to Vivek and Irshad

Vi
Review №73

Great experience. Big, clean rooms, huge property, very courteous staff and overall a really pleasant experience. Food was good too - very sumptuous and affordable. The live music in the evening just added to the overall charm and ambience. I had a not so good check out experience but that was more of a mistake on my part and thru this review, would like to apologise for the little frustration I showed. You guys have been really good, accommodating, polite and a perfect host!

Na
Review №74

All type of services were Excellent .we were tottally satisfied .Specially we are thankful to Mr. Irshad Malik.

Ra
Review №75

Nice Heritage property outskirts of Jodhpur city. Rooms are large and comfortable. Evenings are with live folk music and a walk on the top of property is a must do. Food is good and is served in Restaurant.Worth considering stay in Heritage property.

Na
Review №76

Pratap niwas Give us outstanding Service ,His Staff are very cooperative Housekeeping,give us sperb Service ,Room also was cleaned ,Hk Staff are very Cooperative espcially Malik Irshad ,he is a very kind and cooperative guyThanks Pratap Niwas

Ji
Review №77

Mahindra Holidays have this affiliate property which gives the experience of Royalty to its members. Simple though but mesmerizing effect. Langas giving soulful rendition of folklore, a dhani serving tasty local food and folk singers singing the royal folklores of Rajasthan. Its simply unforgettable.

Ha
Review №78

I was unhappy about the attitude and handling by the reception desk, travel desk and senior management. On day one, 6th Jan, I needed advice related to local sightseeing. There was no one at the travel desk at least for three hours; the person at the reception did not know when travel related help could be available. On day three, 8th Jan, the reception desk on my request confirmed that two specific items I requested would be served along with the traditional dinner at dhani. These items were not ready and I had to make a fresh request which they accepted reluctantly. The smile and service was only seen from ground level staff. Key personnel including reception and senior management lacked attitude to serve. The property is excellent. Ground level staff, especially Ravindersingh were very caring. I will not advise anyone to consider this place for stay unless the key persons improve their attitude.

Ma
Review №79

Almost everything was good ,staff as well as Service was sperb,Housekeeping was excellent (room Cleaning ,amenities and Food services are provided us on time) , espacially thanks to Mr.Irshad malik and also his team members who makes our stay very comfortableThanks a lot Pratap niwas(club mahindra)

Ka
Review №80

Tucked away from the city. Spacious rooms. Ethinic style, well maintained. Good service.

Ra
Review №81

Swimming pool with good surrounding , with good rooms , very good living area and the best part is very well structured , a heritage hotel will give you the feeling of royalty with vintage car and two big lawn for the marriage and parties

ro
Review №82

Nice experience. Hospitable staff and lovely ambience. Food is tasty, although presentation can be improved. Staff can also acquaint guests with some historical knowledge of the place.

Kh
Review №83

The property is very beautiful and the lush green garden enhances the beauty of the resort. But the services services wer not at all upto the mark. Staff was not listening to the guests queries. The food was not good and the kitchen staff was not honest enough to serve the number of food dishes listed for the buffet. It was a really non satisfying experience at Pratap Niwas, Jodhpur.

Ja
Review №84

Service was good , housekeeping was excellent, room was cleaned , and also staff was very helpful, especially thanks to Mr.Irshad from housekeeping and Mr.Sunil from Restaurant

As
Review №85

One should avoid taking rooms on the back side in this property as there is a open drain in the backyard, due to which you cannot open the rear facing windows. The is a kitchen on the GF which adds to the kitchen odour entering the rooms. The service is average. The staff needs a training, cleaner uniforms, if they really like to give a Rajawada experience to their guests. The property is surrounded by a large open land, and summers are to be avoided as the stone based floors tend to get extremely hot.

Sa
Review №86

Very slow service. Frequent power cuts. Hot water not available round the clock. I had to ask for 1 hr for water in the room.

N
Review №87

Good location, large clean rooms, but service needs a lot of improvement. No one seems to be smiling with genuine warmth. Buffet options require expansion & revamping. Servers Bhagwan & Anil are helpful & kind. Gym needed. Pool good. Grounds expansive. Remote from city & sights. Uber & Ola tough to get. Hotel travel desk expectedly expensive.

Ri
Review №88

The interiors are royal and decent.. The staff needs to be more courteous and polite. The food is good though limited.

pr
Review №89

Best hotel... nd service..Travel desk facilities was good and nice service.

Ra
Review №90

Excellent property with spacious rooms. Affordable and tasty cuisine. Reasonably good service. The Palace appearance of the hotel gives an authentic Rajasthan experience

De
Review №91

Not good

Vi
Review №92

Good quite place for 2 days stay. Evening there is Rajasthani foke music ...they need to add evening activities for members...

De
Review №93

Well, I will recommend this place to every one if you are in Jodhpur or planning for Jodhpur. It has all that heritage which Rajasthan is famous for. Starting from the very entrance, wide spread gardens to the top of Pratap Niwas, it is drenched in heritage. Rooms have awesome royal look and service. Location is bit out of city but still not much. If you have your own vehicle , it is better.

Vi
Review №94

Bit far away. Very exquisite and good looking palace. Staff was good. Food was delicious, specially the dessert.

As
Review №95

Good place. Food is good but very less choice. Distance from city is issue so Ola is not available or Auto charges higher side rate.

su
Review №96

Rajputana haveli at jodhpur

Su
Review №97

Good place for holidaying...Restraurant service requires improvement.

Sh
Review №98

Went for a wedding. Stayed here for a couple of nights. Its located in the outskirts.. Good service but no wifi.. Thats the only complaint. They have a travel desk which arranges for transport with great ease. The staff is friendly and helpful.

Dh
Review №99

Palace like hotel. But very far from City. Travel desk people charge a bomb. Food is good.

Vi
Review №100

Very classy place away from crowd and city.Good food, clean rooms and bathrooms.They also have a horse stable with fine horses and vintage carts.Highly recommend.

Information
100 Photos
100 Comments
3.5 Rating
  • Address:Ghambhir Sagar Farm, Jhalamand, Jodhpur, Rajasthan 342005, India
  • Site:http://www.amritara.co.in/
  • Phone:+91 291 272 2648
Categories
  • Hotel
  • Resort
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