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Grofers
14, Niwaru Road, Laxmi Nagar South, Shivaji Nagar, Jhotwara, Jaipur, Rajasthan 302012, India
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Comments
Aj
Review №1

The best service provider in online grocery sale

Sh
Review №2

I have orders grocery and not rcv my goods of amount 800 RS . I am trying from 8-9 hours to customer care . But not rcv any response. this brand just cheat people in This hard time .I am very upset of these type of online selling portal ....I have posted my problem every were link with groffer .but no response .they just cheat people

Ra
Review №3

Really poor to handle Fresh products such as Butter Cheese & All with 0-5% temperature && worst to handle Frozen Products like Meat & all , Team doesnt have idea *What Temperature has to maintain*Better not to buy those productsRaj

ne
Review №4

I have orders grocery and not rcv my goods of amount 2000 RS . I am trying from 8-9 hours to customer care . But not rcv any response. this brand just cheat people in This hard time .I am very upset of these type of online selling portal ....I have posted my problem every were link with groffer .but no response .they just cheat people

Vi
Review №5

Very poor service. They are not reachable for order query or complaint. Delivery boys are rude. The just throw the items and go without tallying, you keep calling them and they dont bother., just run away. Store also dont follow instructions which they themselves make them for customers, for example date and time slot of delivery. They dont even confirm whether they are delivering to the right person and to the right address. Today delivery boy came on a wrong slot and threw items, rang bell and gone. By the time we could see who was on the door he had already started the cart. I called him but he just waved his and gone. I checked my items and realized there were two items short. Now whom to complain. They dont have their contact in App. THIS IS DISGUSTING.

N
Review №6

On receipt of short item in order and Bill, find difficult to take up matter as in bill no contact details, mobile no. and e-mail etc.Grofers Id. 118 111 258

Di
Review №7

Ok

Review №8

Nice

Ma
Review №9

Very bad

As
Review №10

We ordered products worth Rs.4480/- on 16 May 2020 it was COD order. So the next day delivery guy drops at our place in the morning and told me that the total amount was Rs.4880 (there were 2 separate bills) he tricked me into believing that one of the item has been charged sperately anyway at that time I didnt have my phone handy to recheck my order amount and in a hurry I belived and paid him 4880. After he left I checked my bills and found out that Rs. 400 has been charged more so I called him back, instead of accepting the fact, he made excuses like membership charge laga hoga so I told him to just come back and return the extra money and not to argue. When I wanted to report this Issue to Grofers sadly I didnt get a suitable head COD issues under Payment/refund category on their app.Just need to be even more cautious while accepting cash deliveries!

So
Review №11

Grofers is a Fake company do not complete my order and not refund my money.

Vi
Review №12

Nice work palace

At
Review №13

My first experience with Grofers was the worst. A day after placing my order I received a message that most of the items from my order are out of stock, so they simply refunded the amount to my Grofers wallet and not the original payment method. Why am I supposed to re-use your service if the first experience was this bad? Moreover, you should return my money to my bank account and not to the wallet. And why the hell do you accept orders if you cannot fulfill it? Bigbasket is far better in terms of service.

Vi
Review №14

The service of Grofers is very poor. The placed order is not delivered even after 5 days. Do not place your order on grofers and waste your valuable time.The customer care service is also not good. No responce even after follow up. They do not have any customer care number.

Re
Review №15

Very bad experience. Wrong items were sent. Chat was very difficult. After long time I received the message that what ever was avilable was sent. Then today and yesterday I received a call that item will be delivered. After the time was.over and I did not receive the item I contacted the agent. He said I have no item with me. Who is the incharge in Jaipur. Kindly respond.Disguisting Services. Thank you.

na
Review №16

Now this building has been transferred back to this place.

As
Review №17

U can get a job here easily....

ji
Review №18

Very bad experience.i went there for an interview.and found that there is no management for candidate. All the candidate waiting for his turn outside gate on road at 45 degree temperature.Even no aarange of proper water for drinking.After waiting 2-3 hour my turns comes and enter inside thank God. But inside condition is also same as outside, there is huge area where candidate line up but there not a single fan for relief from hot weather.

Kr
Review №19

Worst experience while looking for customer care support, am unable to track my order # 95192940 after paying the money. Can still any one call me from grofers and assist me in tracking my order.

Ha
Review №20

Orange Cash August 2019 is not adjusted in my last two orders while I am having Aug.2019 OC Rs.2743/-

ab
Review №21

Worst experience ever.. Order not delivered although payment has been done.. Msg received order delivered which is actually not delivered..No refunds.. Lack od professionalismNo trained delivery boys they even dont how to treat the customersDont buy from them.. Pathetic online shopping experience.. And with grofers 2nd time

ab
Review №22

Product quality is good but nothing is 100% cashback on grofers. i got a cashback, now grogers showing term and condition on the cashback you can use only 10% of your cashback on next order. really its bad experience. Also i have tried to contact to support department but even i didnt connected with any agent there is no support for customer. Grofers just providing predefined MSG for customer support.

Sh
Review №23

Grofers provides -1. Good quality products.2. fast delivery.3. Cheapest price.4. Easy returns policy.

Ga
Review №24

This is the worst app ever....I have spin and win ...and I win a phone....after 3 days my order has come but not my gift..I ask to him then he say it is fake....then I complained to the grofers...then he said it is not fake...then I wait...and again my gift was not come....it is the worst app

A
Review №25

Material delivered was less in quantity and free items were also not supplied

Ch
Review №26

Nice products & pricesBUTThe worst customer service, even worse than Flipkart.They call customers liars, never say sorry &only copy & paste answers the last 3 weeks delivery in jaipur has become terrible.They dont understand customers pay them, no customers no money.Goodbye grofers!!!

ba
Review №27

Bar bar new address mang raha h

ro
Review №28

I was going to give 0 star but out of option had to give 1. One of the worst service and app. There is no response to chat and customer care number is difficult to reach. Order gets placed but not seen in my order screen. This is second time it has happened. I will never use Grofer again.

Sh
Review №29

Its a company ya

As
Review №30

Very worst experience. I was going to give 0 star but i had to give 1 star atleast.

Sp
Review №31

Very poor service and they cancelled order any time without giving the money back with in time period.

Ak
Review №32

Worst place

si
Review №33

Very low inventory stocks and promote only savemore products but the most brutal marketing is that they give no option in the stock and how the Jaipur super store does not provide laxmibhog ata and Saras products as they are available in every grocery store OTHER than super store. I m disgusted and fed up and bound to move AMAZON PANTRY

Aj
Review №34

Very poor service orderd four days before still waiting .this is groffers? Shame

So
Review №35

Loved this one..fast delivery with cheaper price and good quality..try this 👌🏻

SU
Review №36

Yeah this place goes to grofer its an startup ... Good for online buyers

Ch
Review №37

Nice

ma
Review №38

Nice

rk
Review №39

Love this app

ki
Review №40

Contect no plz dale

Ku
Review №41

Good product good picking

Ab
Review №42

Good service and good prices.

su
Review №43

I uderstand it as improving brand.

Ro
Review №44

Good service

sa
Review №45

Very poor service not delivered right time 3days after not delivered . very very poor delivery service....

aa
Review №46

Worst experience they are very cheap products

Ma
Review №47

Good company..

DT
Review №48

Really best service, quality and price.

pu
Review №49

Wrost experience I had.. dont deliver on time.

ja
Review №50

Not allowed at location

HR
Review №51

Not for shopping you can visit if you want

AM
Review №52

Very fast delivery with lowest rates.

Mo
Review №53

If you want to do Online grosery shopping then must try grofers.

De
Review №54

Good quality grocery products...

Ne
Review №55

Your delivery service is very poor. Behavior of delivery man is very irritating.

Ra
Review №56

Its no more there in Jhotwara. Do not know where it is shifted

Ra
Review №57

Very bad, they didnt refund my money

.k
Review №58

Very poor delivery and It changes its delivery time according to its own.None of the necessary things should be scrutinized.

Ra
Review №59

Nice place to shop for grocery and work

RA
Review №60

Good

Fa
Review №61

Nice grocery store

AS
Review №62

GROFERS has become a symbol of QUALITY .

Mo
Review №63

Very fast service......

JA
Review №64

Very nice

Je
Review №65

Useless

Ra
Review №66

It does not provide good service

Ma
Review №67

No service inquiry as customer care

de
Review №68

Nice

ch
Review №69

Good quitlty

As
Review №70

Loved it

Di
Review №71

Cleanr&sutable

Go
Review №72

Best service

Ap
Review №73

Bad

Ms
Review №74

Worst customer service

An
Review №75

Ok place

Ma
Review №76

Very poor service

Su
Review №77

Product available in low price

RA
Review №78

Very poor service.

Ra
Review №79

90 stars

Ad
Review №80

Fully time loss

Mi
Review №81

Good

TA
Review №82

Ss

vi
Review №83

Grofers experience 6 month

FA
Review №84

Lovely

RA
Review №85

Good

Es
Review №86

Good one

sg
Review №87

I like grofers product

Sa
Review №88

Good

Su
Review №89

Ok

Ma
Review №90

Order grocery online

Aa
Review №91

Best products

RA
Review №92

Average

Ra
Review №93

Gdfd

Rk
Review №94

Good place

La
Review №95

Lovely place

Ab
Review №96

Good place

Mr
Review №97

Best service

MA
Review №98

Best service

Al
Review №99

Fine

JA
Review №100

Shopping center

Information
27 Photos
100 Comments
3.1 Rating
  • Address:14, Niwaru Road, Laxmi Nagar South, Shivaji Nagar, Jhotwara, Jaipur, Rajasthan 302012, India
  • Site:/url?q=http://www.grofers.com/&sa=U&ved=0ahUKEwjH7uevlNjuAhX3DWMBHf3KBcYQ61gIkW0oDjDBAg&usg=AOvVaw3h2mbqxqOz8EWIwhqPhk7p
Categories
  • Grocery store
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • No-contact delivery:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • NFC mobile payments:Yes
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