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Tech Solutions – Motorola & Lenovo Authorized Service Center/ ASUS Authorised Service Center
Plot 7A, Tejaji Marg, New Sanganer Rd, opp. Metro Pillar 120, near Sodala, Jaipur, Rajasthan 302019, India
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an
Review №1

I have Lenovo K8 note. Turbo power charge is not working in this phone. I called and they asked to visit the store. When I visited the store there was a guy who provided a token. When it was my turn, I was asked to tell the issue. I explained the issue. This guy went an engineer whose name was Satish. I know he is on fix salary so he doesnt bother if my phone gets repaired or not. He tried all possible ways to put me off. First, you should have used local charger, I denied. Even he did not touch the phone and provided all such solutions that I come back any how. I was seeing his expression, he was not willing even to touch the phone. He told sub board needs to be changed that is not available. Fisrt, they need to order sub-board that will be delivered after 15 days. I asked please open the phone and at least what is the issue, but no, he was fully unwilling. I would request to Lenovo that there should be some internal check on such people. Second, there should not be fix salary, it should be based on item repaired. Lenovo will loose the market value due to such disgusting people.

Vi
Review №2

The staff were very helpful, courteous and competent. Corona protocol was followed.

CS
Review №3

Very bad customer service . No support from the executives. That talk in very tough way. Totally disappointed..

Br
Review №4

Before going to tech solutions, I called them over the phone to enquire about battery for my Lenovo tab. They gave standard reply that ai will have to visit their center to know price details and charges.When I visited the center, they told me that you help bdo not have the battery and that the model has been discontinued.They could have givenn me this information over the phone.They did not have the decency to apologize instead kept defending their action.

De
Review №5

Very professional persons. . . I would suggest not to go out anywhere else..

Aa
Review №6

Very good service center for Lenovo, Motorola and Nokia too. Superb arrangements for their customers and their fallows. And staff is also helping and very quick service but the cost of parts is too high but its okay

sa
Review №7

Superb place good location nice work good response better than other customer service and Cares.

lo
Review №8

I Indefinitely recommend this service center over other moto service centers. I had some charging issue with my Moto G4 plus and when i visited the gopalpura service center , firstly they asked for 250 rs. For inspection of phone and without inspection they said change your phone because its mother board need to be changed and on asking about estimated cost ,they said around 11000.Then i visited sodala service center and they checked my phone for free and told me the actual charging socket replacement unit cost around 1800. Plus they also provided software update assistance and front camera dust removal with that. So i definitely pleased and satisfied with their assistance and functioning.

Su
Review №9

Not satisfying by care person.... The messiest center 👎👎

Mo
Review №10

Motorola & Lenovo Mobile service center. Visit if you needed in future...

Gi
Review №11

They dont have knowledge to how to talk to the customer and very bad language used

ma
Review №12

Better than any other service center 🙂

Ab
Review №13

Worstest place I ever visited in my lifeVery bad serviceThey are doing frods with customers

co
Review №14

Very bad service....i cant solve software problem of my moto e with center...

R.
Review №15

Good service & staff behavior nice

Dr
Review №16

Got satisfactory response from the staff. But please never buy lenovo or Motorola..

Lo
Review №17

They refused to give me warranty on my lenovo 3.0 charger because I purchased it online.this service center isnt there to help the customer but to loot from them.They said I have to buy the new cable at 569rs +tax .One person I think he was the boss to other representative that they have to practice otherwise customer tum par havi ho jayega. Dont think they are there to help customer.

My
Review №18

Very expensive and low quality

Ra
Review №19

This place is good for solutions of all the mobile and other things in electronics.

Na
Review №20

Nice

Pr
Review №21

Most of the images uploades are selfies,and no one checks and removes them

Su
Review №22

Its near shyam nagar metro station

Bh
Review №23

They corrected my mobile in a day. My sincere appreciation for Payal who was positive in her approach.

As
Review №24

I got my mobile repaired at this centre and here is my experience:1. They told the mobile will get repaired in 2-3 hours. The didnt bother to call even after 3 days.2. When I reached there to get the mobile, they said they were just testing it. I am not sure what they were doing for the last 3 days.3. I wanted to get the mobile repaired for sound issue. There is no appreciable change in the sound quality, even after getting it repaired and getting new parts.4. The worst thing: within 2 days of getting the mobile, the display is gone.5. The service centre people charged me 2600 rs and mentioned in the bill (hand written bill) that the parts were replaced. However, I have visited 4 times to the service center asking them to return back the parts that they claim to have replaced but I havent got the parts back.6. I asked them about the details of the parts that they have replaced.They refused to share the details of the parts replaced. After I escalated the complaint they called me to visit the centre again. I waited there for 1.5 hours before they mentioned the part number on the bill.The bottom line is that if your mobile is within the warranty period get it repaired at the service center. Otherwise it is better to get it replaced at some local mobile repairing shop.

Ma
Review №25

My experience is pathetic......i submit my motorola phone to repair because it have some charging issue but when they returned the phone, complete display of this is gone. My mind was blown out still these people are ridiculous. They are so stubborn didnt give any reason how it happen. Not recommended to anyone.

vi
Review №26

No need to go there , if anything is wrong , the only solution they have is completely change all the parts and this they recommend without checking anything , just by looking at the phone diagnosis is done .

Ar
Review №27

Amazing place

Di
Review №28

They dont have spare parts for lenovo tab. Its their responsibility to arrange spare parts

AN
Review №29

Third class service,, they just try to enhance money anyhow from your pocket even if your phone is within warranty period. My phone just need to be open and a light service was required to be done and its in warranty period,, but there was a scratch on the body usually people have this scratch in 4 months very light scratch it was but they are asking to first change the case for 4000₹ then they will open its back cover and do service. Outside it can be done in 400₹ but they are asking for 4000₹ and then they will open it and service my speaker under warranty.. rubbish management people there, the service boy there was moron poor legging general knowledge just demanding for money as if they are planted on tree,, it doesnt mean whether its in warranty or not

An
Review №30

Its service center is authorized service center but services are not good. Engineer not work properly. Only CRS is Good but not give u right knowledge about your phones etc.

hi
Review №31

Not much to review immediately. Speaker was faulty they simply changed it.

Ji
Review №32

No service provided for smart band. Even they dont know which service center provide service for smart band... when they dont even know who will provide service for their own company product.

DH
Review №33

Their service is good. I visit here today for my mobile repair. Motherboard is changed instead of they deliver in 1 hours. staff behavior is good.

Ab
Review №34

One of wrost service ever seen.

HE
Review №35

Good

Ni
Review №36

Really really slow...only 3 of the 5 counters were on and that too attendees were on the phone or not on their seats most of the time highly dissatisfied. One star just because there is nothing like zero star

Va
Review №37

So I was worried before giving my phone to them because of their rating & reviews but since I had no other option I thought of giving it a try. I gave my Moto G4 Plus for fingerprint sensor replacement on Saturday and on Tuesday morning they called me and said it was ready. They repaired it in just one day (excluding Sunday and I gave phone on Saturday evening). The sensor was replaced for sure as the old one had a mark on it. Though my screen guard had a crack on it after I received it but thats not that much an issue. Overall experience was good.

An
Review №38

Service is awesome. Staff behaved very well.Good service Motorola. Keep it up

ka
Review №39

Its was a wonderful experience , very professional courtious staff. Resolved all my issues. Thanks.

Dr
Review №40

Worst support centre to support in any way .the front desk staff is very unprofessional , uneducated and dumb and just keep on speaking same thing , Software update software update.. without listening to your issues and giving you any reasons for issues.Managers and senior staff are unavailable , think customers dont know anything .The staff under training is all dolled up but doesnt even know name or who the person is.neither she knows the customer care number of lenovo.Then the customer care number doesnt connect even in 20 times.The engineers cannot track the problem of your phone, no say about hardware or software .

Ra
Review №41

My data cable/charger cable was defective. This was checked by the Staff /Engineer and was processed for replacement. The bill from Amazon (from where I had purchased my mobile, Moto C) was submitted but I was asked to submit the bill which showed the IMEI Number of the Mobile. I did not have this at that time and also it was not available on the Amazon Website. I intimated that I would try to obtain it and come back. Suddenly, after all the checking and verification had been done, I was informed that the cable was not the one which had come with my mobile. I do not know why such a response was given to me. I will approach the center on Monday and see what new allegation will be made.

Sh
Review №42

Good and fast service. Bhagyashree assisted me very well to do away with all my mobile issues. Overall experience of this service centre was quite good.

Sa
Review №43

Received my phone after 7 days WITHOUT ISSUE FIX, they told me that THEY COULDNT FIX PROBLEM, and they didnt inform me in these 7 days,when I checked my phone then I found that FRONT CAMERA WAS MISSING and PHONE VIBRATION WAS NOT WORKING, but problem was only that phone was not charging.PLEASE NEVER TRUST THEM AND NEVER NEVER LEAVE YOUR PHONE HERE

An
Review №44

I was completely satisfied with the staff assistance and issues of my mobile phone were fixed within time provide. Keep it up. Good job

mu
Review №45

Worst experience

Ha
Review №46

Its a great service center. The working staff is very polite and the response time given by them is almost exact overall happy with the service...😃😃😃

As
Review №47

Its a service center for both Motorola and Lenovo. As their are totally 5 counters for providing service assistance to the customers but majorly 2-3 counters are in operation. If you are visiting their then must take some time extra from your planned time. Their is usually wait here. And sometimes even they disappoint as bcoz they charge good amount for doing repairing.

in
Review №48

They charge 4 time more than actual price on non warranty phones dont plz dont repair any mobile wich is out of warranty.

Ri
Review №49

Great work. Thanku 4 there quick service

Sa
Review №50

Avoid this place if you can! Staff is very unprofessional and impolite. They are just looking to make some good money off your misfortune and faulty device! Always ask for a good reason and explanation of the work they do and of billing charges and the guarantee. If they say they replaced something, ask for the replaced parts! Know your rights and be careful!

Ni
Review №51

Worst service centre.. my lenovo mobile is there from last 1 month 6 days..not received till now..Customer care staff never give you a particular date to collect the set and most of the time they put the call on hold then it will cut automatically without any revert.

Pr
Review №52

Its a great service center . I have been here 2-3 times . Although time taken this time was a bit more than i expected. Still i highly recommend others to come here as people here know what they are doing and they are very polite as well

Ch
Review №53

This service is good for me and service provider is also good to me. I am very thankful to service provider ???(i dont know her name) but m happy to this service for me.

Ka
Review №54

Got my mobile device repaired. Its ok but not the best as my mobile device was quick fixed without acknowledging me the actual problems. Had to visit the center twice to get the problem fixed. Otherwise its good and well maintained.

Sh
Review №55

Best service give by service centre within the given time period. The staff is very responsible specially miss shalu.

Ni
Review №56

Very Nice service . minimum time for replacement for screen. And members are very cooperate with me.Thanks for nice service

ra
Review №57

Gentle and supportive staff, checked the phone immediately without waiting and resolved the problem within 5 minutes.Tremendous Services.5 out of 5!!

ni
Review №58

Was attended properly and my issue was solved within an hour and the charges with taxes were told before hand so as to decide whether I want to pay that much and warranty of the part was told..

Go
Review №59

Very nice service. Good beheaver. I m very happy like services . Super

Ro
Review №60

Service center for Lenovo and Motorola mobile phones. Quick service with moderate prices. Staff is not so much cooperative. They do not have any satisfactory answer about your problems and if you asked them any specific problem or questions. Parking is the main problem here because they do not have parking facility. Waiting time is bit longer here.

Pa
Review №61

Totally satisfied with service, they checked my phone told me to wait for 2 hours, that didnt bother me but they handover the phone in just 1hour, the staff is also very cooperative

Go
Review №62

I am satisfied with the service provided by you and I am sure now I would not get any problem with my handset.Thanking you

S
Review №63

I had a good experience here. My phone got repaired within 30 minutes. The people are very courteous and efficient.

ch
Review №64

Shameless staff they said they will repair our phone and call they never called when we called they said our phone is damaged much motherboard change etc fraud, scheme to take money from people shameless they should be ashamed

Sh
Review №65

Happy Birthday to you

he
Review №66

Nice service.... Great experienceMy dual problems display and Mike replaced within one hour.... Thanks

Ra
Review №67

Service was excellent.my phone is running like new one. They are attendings customers very comfortably.over all performance was excellent ✌️

As
Review №68

Service is excellent.Staff behavior is good. And ofcourse good facility in service

Th
Review №69

Their service is very bad very poor service that do not have even air conditioner no facilities no water facilities no time management wasted my 3 hours even I they didnt picked up me according to the token number they wasted my time so much.the people who are working on every desk they are just doing their Time past they are just completing their working hours to earn the money they do not help the customer properly even they do not take the complaint in the proper way so I just want to recommend kindly please read this complaint as much as you can and I will go and go ahead and complaint in the labour court also because of they are very stupid here very very stupid this is the baddest review will be ever for Motorola and Lenovo service centre branch Sodala Jaipur this is a very important feedback guys please read it very carefully and please please share it as much as you can because of it will help others also raise your voice and get the resolution raise your voice and get the resolutionthe people who get

Sa
Review №70

The working staff is very supporting and the nature of talking is too polite and the response time given by them is almost exact overall happy with the service

Ut
Review №71

Services are good and staff is nice

Hi
Review №72

Good service, polite and well behaved.Quick service.Overall I am satisfied

an
Review №73

It was awesome experience at this service center. People were very helpful to solve all the issues.

Mu
Review №74

Test h solutions service centerYes...service center get a halpfuh serviess and most importantly solve in quick time..

ru
Review №75

Easy to locate, Centrally located, Nokia and Motorola Service Centers on the same floor. Polite staff. Approach to provide services is not up to the reputation of Moto.

As
Review №76

Good service. i went there for my Lenovo k8 plus software update issue it took a while to resolve the issue but the staff is really supporting and after waiting for an hour the issue got resolved.

Ra
Review №77

Seriously Very bad service center, Changed my camera glass , gived fully scratch Moto Z glass , be aware friend, choose other service center in jaipur

na
Review №78

Excellent service.......keep it upAll facilities available here and staff natures really nice m totally satisfied....thanks moto and lenovo team

An
Review №79

Staff is unprofessional, They will give you a token and you will wait for hours and if the shift is about to over, they will ask you to come next day, without even giving you token for next day. So youll again have to wait for hours when coming next day.There is no automatic token machine.Staff members who handle this token and all the stuff are arrogant and rude. They dont know how to talk.Worst unmanaged service center i have ever seen.

Ku
Review №80

The service is good but you cant get rid of your problem in just one visit.

HA
Review №81

Excillent service and quick response by Lenovo service center. On time repair of the mobile. Phone working fine. The team of service center is very good.thanks to lenovo

Vi
Review №82

Very bad service . My mobile goes in more difficulty after service.Service quality is very bad.Make fool to customers

ku
Review №83

Yeah ! It was a pretty demm good service again. I am using Lenovo past 3 years.By kuldeep badgurjar.

Ad
Review №84

Good serviceBut no facilities for customer waiting i.e. improve ac cooling and install fans they are far better than your cassate ac😂😂

Ja
Review №85

Motorola phones are dying again.. no rush at all. Hardly 1-2 people comes here

su
Review №86

You can have services for motorola, Lenovo and Nokia at the same place

La
Review №87

Good service. Near metro station

Sa
Review №88

Perfect staff and amazing services! You dont have to wait much ! Kudos lenovo!

Ja
Review №89

Fast service my hardware problem resolve within one hour..... All staff are really nice

Ra
Review №90

Class service experience

ka
Review №91

Wrost service. Moto should improve their after sale service. They are providing bakwas service even in city like Jaipur also.Shame on moto

Ab
Review №92

Well I have never seen so fast service..there was some issues with the earphone jack in my Moto g5 s plus..took my phone to this service center..met bhagyashree there..and she resolved the issue in less then 3mins..More than satisfied.

Ra
Review №93

It feels helpless when your Smartphone is dead, and the more hamstrung when you are in some other city which is new to you. But if there is service like Lenovo. You feel tension free. 2 days back my two month old Lenovo K8Note was not booting. I was helpless, I went up to the nearest service center and for the support, and was amazed with the service, and assistance on real time by the support staff komal Sharma. If there is technology there will be glitch. But it all depends how fast they provide the service and assistance.

Aa
Review №94

I had software malfunction problem. Apps werent working and were crashing on their own. My problem was solved by the service center executive. Thanks Tech Solutions.

Ga
Review №95

Fast service, Very polite behave by all support exclusives.Great!!!!!Keep it up 👍

Kd
Review №96

Provided good services to customers at this service center... Plzzz keep it up

ea
Review №97

I m happy to choose moto phone, and its customer care services are good, nd its employ at sodala service centre are also good ND honesty with her services and responsibilities.

At
Review №98

All concern staff were good in behvoiur and cooprative. Tackle with ease.

Ab
Review №99

Moderate service speed, good workaholic staff, proper management, mobile returns within the day or two.

hi
Review №100

Service was excellent & your process executive were very supportive between srrvicubs at here.Thanks Team MotorolaRegardsHimanshu Sharma

Information
86 Photos
100 Comments
3.5 Rating
  • Address:Plot 7A, Tejaji Marg, New Sanganer Rd, opp. Metro Pillar 120, near Sodala, Jaipur, Rajasthan 302019, India
  • Site:https://motorola-mobility-en-in.custhelp.com/app/mcp/service-center-locator/Jaipur
  • Phone:+91 80944 68888
Categories
  • Mobile phone repair shop
  • Electronics store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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