Posting for Banqueting experience.I got married in the month of December and it was a two day affair with Sangeet in evening followed by wedding next morning.Food: The quality of the food is excellent. Very rarely, you get good quality food in banqueting because they tend to cover both food and banqueting costs and hence, quality gets compromised. My experience was very good in this sense. Although I felt it was a little bit overpriced but considering limited number of members and the satisfactory experience, I am fairly satisfied.Banqueting: The kind of lavish banquet they have, it gives a feel of some 4-5 star hotel. The biggest advantage is the space of the banquet which allowed us to conduct our events with proper social distancing. No electricity or AC problem was faced by us. It was well maintained and once again, fairly satisfied.Coming to some negative experiences now-1. The hotel manager is either not experienced enough to conduct events like wedding there or we specifically had a okayish experience working with him. During our initial meetings, he accommodated our requirements but once we paid some advance, it was hard to get his mind. The response was not up to the mark and we had to brief him again and again to ensure that the wedding goes right.We visited the hotel 4-5 days before the wedding to ensure everything goes right but when we reached on the day of the event, the arrangements were not as we had discussed. How can a manager not look up to this seriously and make adequate arrangements. After getting ready for the sangeet, I had to go and talk to the manager for the changes as discussed.2. We were charged close to 40000 for the decoration for both days and the decor was very shabby and wierd. The manager sent us couple of pictures of stage and mandap decor but the real ones were way too bad for a wedding. He promised us to give contact of his decor vendor but we couldnt get the same till a day before the wedding.Once we saw the decor in pictures for previous events held in the hotel, we were heavily disappointed. Now comes the real cheating part. The decor guy charged us another 25000 collectively for two days to make certain modifications in the decor. Still, after paying this much, the mandap was not up to the mark. This guy refused to switch on the lights if we didnt pay him the amount then and there.In hindsight, I feel like both the hotel management and decor guy connived and cheated us in the decor part to extract more money out of us. That was the most disappointing part of the whole experience.3. I had paid almost 70-80 percent of the whole billing before the event began and some 10-20 percent was remaining to be paid. This extremely unprofessional and arrogant receptionist denied us the keys of the room and while I was getting ready for my big day, I was forced to pay the remaining amount to get the keys of the room in the morning.The role of the hotel manager in this experience was very dull and didnt took adequate responsibility for the inconvenience caused to us.Overall review-When it comes to banqueting, this place still fares better than other places in terms of the space and food. But, coming to the service, I am very disappointed and expect a bit more responsible behavior from Hotel management in this part to ensure proper services. If you are going for a wedding, make sure that you get the decor right and everything is clear well in advance to avoid the experience we had.Lastly, services can be here and there and happens to every hotel or service based setup. But, I think the people dealing the whole thing should be more humble, more responsible and more and more responsive.Cheers!!!

Nice place for a night stay, rooms are clean, staff is little slow.

Awesome property located in heart .Good rooms and serviceVery nice breakfastStaff very polite and friendlyNeat and clean room

God & nice rooms & clean staff

Nice experience.Excellent place to refresh oneself after a hard day.Five star experience on budget prices.

Bad food and not so good hotel room to stay at

Flawless!

Room is very good but service is very slow