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Capital O 62303 Hotel Apna Palace
A Dhar Main Road, opposite District Hospital, Loknayak Nagar, Indore, Madhya Pradesh 452002, India
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Ri
Review №1

Banquet Hall: The worst experience ever. Had my marriage reception done here in February 2021 and the power went off in the middle of the function. When I spoke to the management, turned out they dont even have inverters. Thanks to Indore Electricity Board, that power came back in 10 minutes.Rooms: the dirtiest rooms ever. The public toilets are much cleaner in Indore than the ones in this hotel. The rooms are quite small and suffocating with non-working ACs. You actually have to choose among the amenities that you want to have. You can either have a clean room or a room with working AC or a room with working TV. However youll have to pay for all the amenities.The staff is very uncooperative and mostly unavailable.The only good thing in this horrid place was the food which was somehow decent.Overall, its better to get the function done anywhere else rather than getting insulted in front of hundreds of people.

An
Review №2

Went for banqueting enquiry for my marriage.The manager dealing the same is extremely arrogant, very moody and is a capricious individual.During first meeting, we concluded a per plate price and he denied his own words even when everything was written and said in front of two other people.Thankfully we didnt arrange for function at their place because this manager is one of pathetic person I have seen in service industry. Felt like slapping him sometimes too.Review- My didnt avail their services so cant comment on the food and other stuff. But when we started enquiring, we got several feedbacks of people saying they remove plates in between to increase the count. Doesnt suit a brand like Apna.Be careful while going for Apna.

Th
Review №3

Great place for marriage and a good service ....best place ....u will like it

Me
Review №4

Its a good place but the main problem is that it has no free wi-fi or the wifi only......otherwise its the good place

Ni
Review №5

Nice place and good breakfast

Sa
Review №6

I had booked suite (4x) room but what roim was provided to me was very small when i asked them for bigger room they told me that we provide this room as 4x for oyo customers. also i had included breakfast but they informed me only bread tost and tea can be availed for any thing else i have to pay. now there was not water in the bathroom at all, complained s3veral times i had to check out without shaving and bath. worst experience, i will have to think twice now before booking oyo my previous experience was also not good with them

Pr
Review №7

Decent place to stay. Rooms are decent. Service is not upto the mark. I stayed for 3 days. Room was clean on first day. But later cleaning wasnt good. No changing of linen, bedsheets, etc for the rest duration of stay. Need to call multiple time for housekeeping and room service.

Su
Review №8

In 2014 it was given 3 stars. Not a good place to stay in. Also rents out halls for dinner/marriages. Crowded. Understaffed. Water for bath was lukewarm. Dove menace. Canteen service was not good. Definitely does not deserve 3STARS.

Pr
Review №9

It is a good and a decent marriage garden in the central Indore. It has got sufficient parking lot. And also has lot of rooms with all very good basic amenities. One speciality about this place is its big podium. The stage is high raised and has got really nice decoration. It has two main halls and the garden is approximately of 125x125 feet. Overall a best choice for functions.

Di
Review №10

Oh man. Where do i start. Do not believe the pictures they have posted. It is a complete hoax and the hotel is a complete shambles.It is a big hotel, with one cleaner do his job half hearted. Rooms were meant to be with a/c, but not working in the indian summer.Restaurant looked liked a rundown dhaba.Staff were oblivious to the problems and completely unhelpful.There are more issues.All i can say before staying or booking/paying for the rooms, take a personal visit to the hotel and roomsOur biggest fault is that we booked it online and it did not accept payment at the hotel (maybe for this very reason, so guests do not run away after seeing the hotels condition)

Sm
Review №11

Apna palace is banquet hall plus hotel for organizing marriages and other family function. Rooms are decent though it is fully AC but few rooms AC doesnt work. Bathroom cleanliness not maintained properly some of them stinking. But on another hand they have nice open area ceremony stage is nicely located.

Am
Review №12

We were charged INR 3,000 Inclusive of taxes and complementary breakfast for a days stay (~6 Hours) - we did not use any booking service (contacted the hotel directly).We were given a luxury room - it was anything but luxury. Unclean, almost sticky floors; used soap bottles in Bathroom; only 1 towel and no napkins were provided for a room of 3 adults; the AC was barely working; we were served coffee sachets from 2015 (I kid you not).Definitely not a 3-star experience.

Sh
Review №13

I loved the place as well food quality.. one thing i would like to mention is the whole serving staff ie.waiters knows full specifications of each n every dish. The quality of food as well timing of service can get 100/100 marks.there are two staues as well stones i like all that. Chairs are also good very Comfortable. Clean wash rooms is also a plus point..they should add dryer over there.so it will too good for ladies..

am
Review №14

Apna Palace is one of the best hotel chains in Indore. Located at different places in and around indore it offers tasty food, nice ambience and comfortable place at reasonable cost. Good place for family outing and parties.

Ta
Review №15

Nice food and service.

Bi
Review №16

I am glad to review this hotel. I booked 2 luxury rooms here. It was really like APNA. The staff was very well mannered and their services were prompt. The rooms and toilet were neat and tidy. I give 9/10 to APNA. Deducted 1 point as the locker did not work and when asked Manager, he wasnt available that time. Its ok but overall my stay was very peaceful. The view of garden from hotel room is v nice. Unfortunately my stay was during 45 degrees so we didnt go out of room but in rains I am sure the hotel, its environment, garden, spacious parking would be very soothing, cooling & refreshing. It was excellent.

Bo
Review №17

We booked this place for a wedding in our family. These people have worst management. For everyrhing employees, manager need to ask and take permission from the owner. In this era you dont have time to follow this long hierarchy. This is quite mismanagement thing. Our luggage also got stolen feom the room. There are no proper CCTV cameras. There is no professionalism as all. Pls you all be double sure before booking this place. I gave 2 stars just because of good big space.

Su
Review №18

Its just unclean, unhygienic and old fashioned hotel not recommended for any type of party.. service is slow..food also not upto the mark.

Ni
Review №19

I booked here in half price and stayed for 7 days. good and instant service provided. thanks

sa
Review №20

Clean but very old fashioned. Staff not trained. Slow service. Not recommended

Al
Review №21

Worst hotel. 3 star, for name sake. Its a lodge. They have only one plate to serve. Warm water come only during morning. The front desk doesnt have any idea what they are doing. House keeping doesnt pick up phone. Only one iron in whole hotel.

Ma
Review №22

No hot water to bath. People visit Ujjain & Omkareshwar from here and have to leave early, but hotel does not provide hot water after many reminders, which causes delay in further travel. As the cost of room is high, at least the basic service should be provided.

Ja
Review №23

The hotel is on the outskirts of the city but very close to the airport (around 10-15 mins drive). I stayed there with my family for 3 days. The property is well maintained. The rooms are nice and clean. And also the toilets. House-keeping staff perform their job well.Breakfast is complimentary. Though not lavish but its decent and only vegetarian.Hotel has a veg only restaurant which is good.

sh
Review №24

Good place for all in one persoanaal room wedding anniversary birthdayFood also available

Er
Review №25

Hotel apna palace is situated in dhar road Indore and it is a very nice and gorgeous hotel lots of treatment in this hotel is edible lots of lights and garden is very beautiful and the food is very nice so is it here and lots of facility available in this garden is very good looks like a 5 star hotel

Ga
Review №26

Marriage garden, hall , food is good. Cleanliness should ve seriously taken care of specially toilets which were in horrible condition. Ambiance is good. sufficient parking space available.

Ni
Review №27

Excellent service from staff. Very polite in behavior. Hotel comprises of many marriage halls on each floor. It has large garden outside for big functions.The view from the room was nice and it had big windows. Downside was, 1 of the 2 curtains was removed and when I asked to place a different curtain, they denied. Toilet was unclean and untidy.Breakfast was limited not many options. No buffet breakfast as mentioned on website.Ample car parking available. Hotel served as a good landmark.

Ri
Review №28

Hotel is just Fantastic. *Room service is quite good. I can say one of the best Ive seen so far.*Rooms are spacious and comfortable. *Complimentary breakfast is served and you wont believe me its worth at what price they are offering.*Spacious parking area5 Stars to Hotel Apna Palace :)

Sa
Review №29

Its on Dhar main road. I went for attending wedding event. Its good place. Lack in a few things as in rooms there was no geyser. In winter in indore u need hot water. Places is quite big enough and peaceful place as its quite outskirts. Rooms were good. Clean and bed 🛏 were nice. Had good sleep.

ka
Review №30

Rooms are nice,Staff is good,Good parking space is available.It is a hotel with marriage party plot

Va
Review №31

I was there for a family function and it was very well organized. There was buffet with many Indian dishes which tasted good. Overall it was a nice event, well managed and staff was very courteous.

sh
Review №32

Good Place But It lack In Air Conditioner And Water Supply Facilities but the food they have served was tasty and decoration was also good but In summer what required more where temperature is between 40-45°C is air conditioner or cooler but they lack in both the things.But At last it is good place for doing functions and parties.

Vi
Review №33

The hotel has everything thatll you expect of it except cleanliness. It is sad to find this state of affairs in the cleanest city of the country.

Ra
Review №34

Hotel is at a good location near to airport as well as city. If you want to visit city , autos are easily available and the charge 60 rs from hotel to Sarafa Bajar. Staff at reception are also well trained and behaved nicely. I didnt find any negative point about hotel.

Sa
Review №35

Its closed now

Ro
Review №36

Delicious food and amazing interior.

Uj
Review №37

Stayed in this property (3 adults 1 child) for 2 nights. As we reached late in the night, around 00:05 hrs, I repeatedly rang the hotel and reported about our late arrival. Though we made payment for extra person, we got only a mattress WITHOUT ANY COT. The bathroom was not properly cleaned, doors and walls dirty. Not at all up-to the standard of a 3 star hotel. The maintenance was extremely poor. Even the furnishings at the reception were not properly maintained. In the evening, we had no choice but to change the room. Sorry to mention that the next room also had a dirty bathroom. We had to ring the reception several times to get a bed sheet though we paid for the extra person accommodation.The overall experience was very unpleasant and our tour mood was spoiled.

Im
Review №38

This property was very nice. Everything was fantastic in this hotel. Room was comfortable. services was good. Food was excellent. Location was not good as it was far from the city and railways station. Had an amazing stay at Hotel Apna Palace.

Di
Review №39

As the marking suggests this hotel is authentically three stared.The hotel was around a price range of 2000 bucks. The hotel is quite decent to stay for a single night or for a wedding event or so . The hotel is quite far from the city , it takes around 25-30 minutes to reach to the station from this place . I think one could get a much better option in the middle of the city within the same price range . Again , if you want to live in that particular area , or have a wedding event @ this place , it is a wonderful hotel in this price range !!!

Bh
Review №40

Its a good palace to visit to spend time with family. It has good environment good service. Great taste of food, the location is not so good but its adjustable. Well its a great place to go.

Te
Review №41

Location is a little out of the city, but then Indore has a good transport network because of uber. Rooms are clean, and well maintained. Service is stellar. The staff is pretty accommodative to all requests.

DH
Review №42

CHEATER HOTEL,NEVER GO WITH THIS HOTEL,SAVE YOURSELF AND YOUR FAMILY

KA
Review №43

Thank you for such a great stay in indore. We had a wonderful time and we highly appreciate the clean, comfortable accommodation. The food was delicious and the staff was very friendly. We will recommend your place to future travellers.

Yo
Review №44

Hotel is very well maintained with nice courteous staff and good food. The room was spacious, clean and well furnished. The only problem I faced was poor response by reception while I complained them about ma WiFi was not working but finally they solved it but took time. Overall experience was awesome.

Un
Review №45

Very good place for organising party of 500 to 600 peopleMaharaj hall is very good and is also equiped with a lot of facilitesAlso very economical

Sa
Review №46

One of the worst hotel experience.Wifi doesnt have range. Toilets and lobby smell of strong sanitation chemicals. Towels given for use are sub standard for the rates this hotel charges. Breakfast is as dumb as the staff. They put sugar in my mausambi juice, making me wonder if this is sugar juice? Sandwich was soggy, and dosa was cold. A typical low quality hotel trying to make it big but it will remain their dream for a long time to come. I hate it completely.

Su
Review №47

Completely unpleasant experience!!!Hotel staff is not at all co-operative and very rude. They dont know how to talk and behave like you are staying for free.I asked for pickup from Railway station which they denied stating they dont have cab available. Somehow managed to reach there in auto as i couldnt find cab near station. While check-in one of the room decor was too bad and there were cracks in the wall so i asked them to give other room on which they simply denied they dont have any other room available even though i rarely see other guests in the hotel. Both days when i go out i asked for cleaning and when reached back to hotel found toilet un-flushed and dirty. Upon asking the reason they stated inquiring on me that its not possible instead of feeling sorry and get this clean.Only good thing was fast room service & good food. i think thats too because we were going to pay separately for that.

Pe
Review №48

Best stay good service good location is nearby to railway station bus station and nearby airport food quality is also best.

An
Review №49

I stayed for two nights and the hotel ambiance was good. room service,food quality was excellent. in terms of cleanliness its upto the mark. no proper ventilation in the bathroom. overall its a perfect stay for the family and most important its near to the airport. i prefer staying here for my future trip.

Go
Review №50

Nice place but not suitable for big events. only for small and medium events of 1000 people.

Ra
Review №51

Stayed here with my wife on the 25th and 26th Dec. Room was dirty when we checked in and had to get it cleaned. Food was good, and the breakfast buffet had a lot of options. The hotel is located at the western edge of Indore city, so travelling to the city center can be quite cumbersome, especially since the auto rickshaws seldom run via meter (having your own vehicle becomes somewhat of a necessity). The hotel arranged a cab for my Ujjain visit which was quite comfortable and inexpensive. One major concern was the lack of hot water throughout the day, especially in late December when you would be shivering even at noon.

As
Review №52

One of the best Place in Indore to celebrate wedding ceremony..

an
Review №53

Its a good place for marriage and party. Food is also good.

Vi
Review №54

Nice ambiance for small parties, get together as it has pocket friendly food and nice staff. Cleanliness of lavatories might ruin the image a bit, but the rest are all great.

Ad
Review №55

The rooms are spacious with a few also having two ACs in a single room. Location is decent as its right on Dhar Road.

Ta
Review №56

Limited number of items available in dinner but room service was fast. cleaning was really very good.

Ra
Review №57

Hotel is good and stay was perfect there. Its an value for money hotel. Service and all are also totally fine over there. Hotel is nicely located there. Nice amenities are avilable there. Hotel rooms and all are very neat and clean.

Sa
Review №58

Hotel good , food also good , only in entertainment, Cable TV offered only free to air channels ,not even chargeable basis provided paid channel like Marathi pack,zee tv ,star plus, sports channels etc .

Dh
Review №59

ROOM SERIVE STAFF.............................Specially those who pic up the call from ROOM and noted order for foodsNo Exhaust in WashroomNo air perfume in washroomToo much oil in foodNot changed blanket....ROOM is too smallCooling Duckt is also not cooling up to 10 degree as per hotel ratingNo proper place for dustbinHotel Swipe machine also not workingNeed to improve on these thingsIf you like to suggest some one these hotel then kindly improve these thingI dont like this hotel..Final Rating 2

Vi
Review №60

Good, Comfortable,Pieceful staying.Well mannered Good Behavior of staff.Clean BathroomAll amenities.Good Food & Good Serving.I liked staying.

Sh
Review №61

Hotel is Away from the city center, but if you have your own vehicle its very convenient. Room is specious & equipped with all the basic amenities. Food quality & Taste is very good. I experienced the hassle free stay here.

RR
Review №62

Very good service and restaurant was excellent with delicious food. Rooms are neat and spacious with centralised air conditioning. Front desk service was helpful in guidance

An
Review №63

Have attended a wedding function here, the garden is well maintained and spacious. There indoor n outdoor stage set. Can comfortably accommodate 500-750 people. Rooms are clean and spacious too.

Av
Review №64

The room was small but neat as well as the bathroom. Food was fine.The issue was the location which ultimately proved out to be bit offbeat with respect to Indore. So new guys coming to Indore looking for Value for Money stay should first check out their location of interest and then decide on this hotel.The receptionist was very rude and hence I give 1 star to Service Quality. I would have given zero if there was such an option. His responses were in a way so as to mock me as well as my companion. Only when I confronted him and said bluntly that you are rude and you will see the same on Goibibos feedback form did he get soft and courteous but for me the harm was already done.

Su
Review №65

A decent budget hotel with a very good restaurant. Hotel staff is very helpful and attentive. Rooms were very clean. Management might look into buying new towels though.Would stay again if I plan another visit.

Am
Review №66

Room was nice clean , remote of TV was broken hard to operate. Didnt had dental kit not had any shoe polish kit..Food was good, in breakfast some products are repeated. Need to keep varieties.However, stay was nice.. Just small change required

Si
Review №67

AC not working properly, Cleanliness also not very good. Staff not attending to the problems. Not ideal for family stays.

Sa
Review №68

Good place for small functions and small weddings. They have all facilities available from hall, stage to rooms. Rooms are big and sufficient, tidy and clean.

Pr
Review №69

I would not recommend this place for marriage functions. The AC system does not work and we were sweating all the time. Very poor non cooperative staff.

Va
Review №70

My family stayed here for 4 nights and found the hotel truly a pleasure to be there.The services were very prompt and all the staff members were polite.They also planned their local sight seeing and tripsThe rooms was spacious and well maintained.Further, it was in the center of the city and close to the local market.

MA
Review №71

Its not a Hotel , its a marriage function hall, wrist place no service, rooms are dirty & charge a four star hotel rate.

An
Review №72

Hotel was good experience was also good. Its an value for money. Service was good. Food quality was fine and hygienic also. Location was very good and very connective. . Very smooth check in and check out.

sa
Review №73

Very very bad service. No hot water in the bathroom. If you ask for some thing, they take hours to deiver

Sa
Review №74

When we checked in the hotel, no problem occurred, it was hassle free check in even the check out was also smooth. But just one thing that was not good, we wanted a extra bed but they provided mere an extra mattress and charge Rs. 900 for that, rest it was a good hotel. Ambiance was good, staff was well behaving. One more thing the area was not good...it was dirty and crowded both...and they didnt provide anything in complimentary. Since we went there by our own car so did not know the exact proximity but it is around 4-5 km from airport..and this hotel is not exactly located in the city, it is approx. 3-4 km far from the main city area.

Ku
Review №75

Best hotel good quality food best stay helpful staff

ni
Review №76

Co-operative management, good food quality and good interior with in our budget

Mo
Review №77

Really a good stay with this hotel. Didnt faced any hiccup. It was a polite check in and check out. Very nice service and staff. And good and easily accessible location. Overall its a nice hotel to stay in this city.

Hi
Review №78

Worst place. No cooling in ac after multiple complaint they were not able to fix it. No exhaust in washroom, it gets humid and we dont have any option. For whole day there was no water in washroom as well as no drinking water. We had to call ppl for cleaning no daily cleaning routine. Pathetic management.

Jo
Review №79

Very rude and indifferent staff. Food was average. Some of the amenities were in poor shape.

Hr
Review №80

2 stars because ambience is not all good as expected after you see the reception...rooms are only good for 2 people so BEWARE!

Am
Review №81

Very good hotel with friendly staff. Food offered was very tasty. Rooms are comfortable. It is 5 km away from railway station and 6 km away from airport. Moreover it is located in the main city so you can easily hangout

Pi
Review №82

Really nice place to stay and to arrange a party. food quality is good. service is also excellent. Not so Expensive.

Si
Review №83

Stayed at the Hotel to attend a wedding. Good food, quick service. Value for money!

An
Review №84

It is a good place as I visited there for an marriage so the management was good even at the late night 😊 it was fun being there.

MA
Review №85

Best hotel nice staff room service is best food quality best

Sa
Review №86

When i go to indore i prefer to stay always in this hotel. It is a hotel of famous apna restaurant so food is delicious,room of luxury and suite class is very clean and wi fi speed is superb and i think fastest among all the hotels of indore (i stayed south avenue also and wi fi was wrost).

Ki
Review №87

Food quality and ambiance was not good.

Ya
Review №88

Awesome hotel aa i visited there many a times in this hotel they have a good parking first, good and maintained staff and the good quality of food even and they too have a marriage garden and it’s restaurant where you can enjoy the food and even book for parties and wedding

Pr
Review №89

Food iss very tasty... N staff off here is also supportive.... Best hotel in town

Bi
Review №90

Really a nice and maintained property. The hotel was much neat and clean and i am fully satisfied with this hotel. The services was prompt and worthy and food quality was really very nice. I got the great value for money.

Ku
Review №91

Good stay very good staff good quality was best

Hi
Review №92

Super supportive staff, they arranged everything that we asked for our family stay...very very reasonable price considering the services and a 3 star hotel.Ambience is classical,rooms are clean with all the amenities..good to stay with family

Am
Review №93

Nice hotel. Location is good near indore airport. Rooms are big and clean. Service is prompt. Staff is very cooperative. Breakfast served is good and had good variety. Local transport is easily available. It has free WI FI but do not have swimming pool. I recommend as we got value for money. Had a pleasant experience.

Ni
Review №94

Like every time... its superb.. they need to improve room service specially housekeeping. i called housekeeping for cleaning my room but they didnt come....even till my checkout.. i am single guest so faced no problem except housekeeping. everything is superb and best...

Ke
Review №95

Good ambience, good food, best for all kinds of functions, they have good space for any program, it is on main road so no problem in locating this place.

Vi
Review №96

Place was good and food was also good! Better place to plan partys or some small functions

Ra
Review №97

Hotel ambience is good and you get good services. Room was neat and clean and ac was working fine. Only concern concern was for complimentary breakfast fast being served in rooms in place of restaurant.

Ni
Review №98

I have a good experience while we are on Indore on vacation. Apna Palace served us nice accommodation along with delicious food. I rate it the cheap and affordable hotel-in-indore.

Sh
Review №99

Nyc family restaurant ,good food ,good interior but acs are not working properly when i visited

Ra
Review №100

Ok ok type coz lights in the room are very dim in night it give some low feel..

Information
20 Photos
100 Comments
2.2 Rating
  • Address:A Dhar Main Road, opposite District Hospital, Loknayak Nagar, Indore, Madhya Pradesh 452002, India
  • Site:https://www.oyorooms.com/hotels-in-Indore
  • Phone:+91 124 620 1615
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