If I could have rated below 5 star I would have done that, the customer relation executive so called “SNIGDHA” is very rude( rude in a way that she already has lot of work to entertain). Honda or landmark group should send her to some educational institute for some literacy program. They don’t know how to talk to customers they don’t know how to retain a customer. They are just based on false promises. At the end she said you can go and make your car service somewhere else.
The body shop manager hiren dave is extremely rude, ill spoken and doesnt know how to speak to a customer.Need big time improvement on customer relationship management.Long way to go!
Happy buying experience from team landmark,awesom people, amazing car deliver by amazing people
Good, all staffs are cooperative, I personally deal with Snigdha maam, Sushant, Sumit, Arti and Hari ji, theyre are very sincere and dedicated towards their duty.
Good environment and place to service your car
I am happy customer of Landmark, Team is so helpful, and positive working attitude.
The worst service center ,I had visited.Also the srvice is not up to the mark as Honda customers deserve.
All staffs very helpful. I like service
Excellent customer service in Indore.A part from Buying a car.. Mainly it concerned about service. And once you are at Landmark Honda. You are tension free . you feels like you are in a Family.You wont even feel that you are treated as a customer.From the enterance to the advisors.All the Employees are good in Nature.And There CRM (Snighdha) taking good care of all part.So worried about your car service?Just Bring your Car , and Get solution for everything.Easily parts available. Timely delivery.I have been here since 2016 . and being a part of family.And Love to have a cup of tea while sharing problems of my car.Keep this Work UPSpecially thanks toEdwardBhawsar jiSnighdhaSushantDilipDhananjayNeha
Mr Nilesh handled my repair very well.
Service level at landmark honda has been degraded now.Even basic cleaning of the vehicle is not upto the Honda standards.
Very good sales & servicing experience....The sales team specially Mr.Jay & Mr.Vicky are very cooperative and helpful.Also the service staff is customer focussed and gives timely delivery of vehicle as per schedule.Totally satisfied.
There is no good behavior with customers..They always delay for services,either u have appointment on specific time..Service quality is poor.
Having a awesome customer service experience from Landmark Honda Indore.
Only satisfactory work, after washing also I could not find perfectly clean car ever in last 4 years
Good facilities with trusted face
Their service is not good and the workers are also lazy. I gave them to my honda city zx for rear bumper claim and they not fix new bumper proper. I also got the car tore body cover for change and the new cover is of such a low quality.
Decent service
Excellent service
Professional attitude. My new car suffered an accident and the staff said to deliver the car in around 15-20 days. However i was pleasantly surprised to get the car back in 7 days. Workmanship was perfect and staff was polite and professional.
Service is best ...speacl thankful mention for mohd.abrar...best person available...
I work at Volvo
Good service
It. was good place for Honda Car services
Personal assistance to each customer is one of the best thing of Landmark honda. But quality of servicing is not good. They are best in customer relationship but not in vehicle servicing.
Good Service done..Need to improve customer waiting area condition
Not detect from a b road its near Volvo showroom
The worst ever experience by the landmark honda.Never ever purchase any honda vehicle from the landmark and never trust for honda maintainence contract for 40000 km which they sell.I had been charged for all the service despite already been paid in advance.Now moving the consumer forum ahead despite many reminders for the payment & service issue.Till date they havent given the fasttag which they charged rs 700/-Also first service approx 3800second service they charged approx 4400on third service i had talk to company manager when they said there is no charge u have to pay.
Far away from City. Commutation is away.. nothing nearby to spend time .. and moreover car will be handed over not less than 4 hours..
3rd class..
Good work.
Best service
Services offered by the centre is good
Good staff n good Coustmer care
Honda is the best.
This was my first visit, first free service of my car. Reception area was ok but waiting area for customer was not visible. Like an un organized place. Staff was very helpful, service executive also very good, but I m not satisfied with inside car cleaning. My cars touch screen was not cleaned properly, the dash board and wind shield also dirty, the polish they were apply on that was not clean properly. I m little disappointed. over all my first experience was ok.
My Near Office Nice Show Room
Very cooperative.
They told me during servicing that my battery is getting weak and needs to be replaced and I said yes to them and they replaced my working battery with a 10 year old Amaron battery . After servicing when I tried to start my vehicle next day vehicle did not start when I checked battery was dead . I contacted amaron for battery they said whoever has replaced the battery with 10 years old battery has done fraud with u as the shelf life of battery is already over and now Im Ina big fix and will take landmark Honda to court for doing fraud.
Highly recommended... Staff behaviour is nice and helpful ....
A fine place to get your Honda car serviced. Though quite far from the town.
With second Honda care centre,Honda car user now gets better response and competitive advantage
Good service and very nice hospitality
Excellent service got my car in 3 hours
Amazing service experience with competent staff.
Pathetic customer service.. I purchased my Honda Jazz in April 17. Didnt receive my cars registration card till 2nd week of September . Made 100s of calls and spoke to different people at Landmark Honda but no body cared. Finally contacted my local post office and received my RC. Above all Landmark people provided incorrect address details to RTO hence wrong address got printed on my Cars registration card.
Its better than pathetic Abhikaran Honda.But not too good or satisfying.
Pathetic customer service. employees there do not understand the problem of the customer. They just know how to increase the amount of your bill through fooling the customer.
Horribly delayed delivery.
Very supportive staff..Seamless process flawless execution. Thanks for your serivices in indore.
Need to improving staff behaviour, and services too
Out of city, poor customer service, delayed delivery, always inexperienced new staff, ready with excuses, highly paid, better to go out for service your car.
Their labor charges are abnormal high. For a silly work of hardly 30 seconds ( change of wiper blade ) they charged Rs 60.00
Services are good but staff tries to misleads at estimate and actual price or work that is not good for customers.
Very cooperative staff n good service
Best service of four wheeler
Good cooperative dealership with proper guidance.
Unprofessional behavior of the staff. I had one of the worst service experiences.
Very bad experience with landmark hondaNot even with service in fact their sales persons are uneducated
Good service center
Good service.
Very good service and courtesy staff
Excellect service and timely delivery of vehicles
Nice service with nice staff
Staff Positive approach....
Worst service and worst behavior of employees.
Very far, poor ambiance, shabby garage
Very good service center
Car servicing means washing only , less engine oil at full price
Poor services it take almost 2 month to get door handles repair
Too much delayed than projected
Excellent customer service....
Good attention by staff to customers
Very helpful staff
Timely service
Good service
Very DisappointedPoor ServicesWrong Commitments
Great place
Best service
Nice👍
👍Good Service
Good 😐
Timely delivery
Good job
Very expensive
Good
Very nice dealer
Good
Its better
Quick service
Cooperative staff..
Good
Ok
Its service station for Honda vehicles in Indore.
Good service
Excellent service