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Sheraton Grand Palace Indore
Bypass Road, Omaxe City 1, Mayakhedi, Indore, Madhya Pradesh 452016, India
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An
Review №1

Amazing experience. Right from the check in to the stay to check out, their staff knows how to make it a perfect stay for you and your family. And mind it, the breakfast is very delicious and you would be puzzled on what to eat and what not to eat. Thank you team.

Ma
Review №2

Delightful I would say. We visited Araana restaurant.It was its first day of opening and luckily we were 2nd customers to visit. The chef personally came and ask for taste and any special requests that we had.Overall and amazing experience with mouthwatering food.Cheers.

aa
Review №3

Sheraton grand palace in Indore is beautiful and one of the best places to stay in indore. The location was a bit outer but was never disappointed by the efforts and the service given to us.The variety at the restaurant was huge and the staff was very kind, loved all the gestures and one must definitely try the sev paratha recommended personally by the chef. Also all the covid protocols were taken care of. I would really visit this place the next time I come to indore

Yo
Review №4

Loved the stay. Excellent service by Pritam and Suraj from housekeeping. Awesome breakfast experience and felt like a king. Thanks Himanshu Pandey head chef for the cake.

Vi
Review №5

Great Hotel and Great Staff. Extremely cautious about Hygiene and Safety. An all vegetarian hotel so worked out great for me

Ga
Review №6

Amazing property 🤠Everything is great. Pure veg restaurant in the hotel. Rooms are great and spacious .Overall an amazing experience ☺️

Ri
Review №7

Very good property & very courteous staff. We had stayed for one night during peak of second wave as we were returning from Delhi to Pune by road. The hotel is operating with minimal staff but they are giving very personalized experience with the limited aminities which are operational due to covid restrictions. When we checked in we were surprised with personal card & special chocolates DMs Prakash & Neha had prepared for my 11 year daughter. The food preprations were also very good. Only thing we missed was non-veg (which was not served in the property) & bar (which was closed due to Covid Guidelines).

am
Review №8

I had a wonderful experience at the Sheraton Grand. Every staff member I encountered, from the check-in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues, family and friends! Special thanks to Mr. Tejas who upgrade our room and Mr. Himanshu for wonderful food. Overall, I had a great experience.

Ku
Review №9

Great hotel to be in... Very friendly and professional staff... Loved it.Only spoiler was that they dont serve Non-Veg

An
Review №10

This place gave me one of the most mesmerizing experience that I have in my life. The architecture is the best part of it.

NE
Review №11

Excellent stay good service and hospitality well behaved staff including house keeping thanks to all of sherroten family

Ro
Review №12

Very attractive premises and the interior is very nice . Colour combination,paintings,and plants will settled in a proper way so very good for photographes.rooms are very big washrooms are very clean.And dark light theme in deluxe room I just love this place.perfectly made according to photography and filmmaking.

NE
Review №13

Excellent stay good service friendly staff mouth watering food no complains. I suggest to stay at sherroten grand.

Ra
Review №14

Excellent everything rooms hospitality restaurant can’t get better

So
Review №15

This Indore branch is an absolute disgrace to the Sheraton brand. The staff is ignorant and impolite.At the restaurant, the table provided was dirty which they took forever to clean up. Moreover a simple request of providing a high chair or a cushion was refused. We left without ordering anything.

Mr
Review №16

Its awsome place.. Really liked it.. Food was amazing.. I went their to attend a award function. Or our coaching center... That isbof jitendra mishra acedmey...We all really liked it.

He
Review №17

Nice stay outside indore. Only vegetarian food available here

Pr
Review №18

Some how service lack(possibly due to shortage of staff), no valet parking.Required more staff for cleaning and maintaining.

Ar
Review №19

Very good hotel + service is also good. Hotel is best for destination weddings. Planning for a destination wedding please go to Grand Sheraton Palace.

Sa
Review №20

One of the best 5 star hotels. Amazing property on NH3. This was erstwhile The Grand Bhagwati.

De
Review №21

The layout of Sheraton is not at all compromised but the service fall short of what is expected. For someone who is paying a hefty amount for a function, these people should honour simple requests from them. (which they did not citing problems due to lockdown). This is strictly my opinion based on the prevailing circumstances and I may update this review once I get another chance to visit this place and enjoy what they have to offer.

Le
Review №22

EXCELLENT Service, started with Prakash at the reception, them Kamal at the buffet and Chef Satya who made some amazing local dishes just because we couldnt go out to try them outEvery need was catered to before we could ask for it, they pampered us to the core ... like some newly weds :)The only regret I have is that we just had One day to experience this beautiful placeTop Notch service and excellent property

Sr
Review №23

An awesome well managed clean hotel.. absolute feel of luxury

Ni
Review №24

There is no property in indore as luxurious as sheraton grand food is good but they need to inhance the taste taste is not matching the level of their property

Vi
Review №25

Very good place for stay and served pure veg food and grand palace is one of the most beautiful.

mo
Review №26

Clearly a cheap team of service staff appointed to cut cost; Service too slow; Ambiance is good bcos it was TGB before.

KA
Review №27

It is the most luxurious hotel of Indore.The rooms are very amazing.The staff is also good.Today we went there by cycle just to have some photos 📷.It is 18 km from our home.We went there because we love this place so much.We would be pleased to visit it again.💪🚴‍♂️🤟

Aj
Review №28

Best place to stay in indore . Away from crowded place. If you need natural calmness then must visit .

Ne
Review №29

Nice experience. Ambience, interior, staff behavior, food and services… everything is awesome here.

Ja
Review №30

Always preferred.Ambiance, food, specially staff.Everything is perfect.

Za
Review №31

My team went for makeup bride and groom faimly at the hotel, they gave the gate pass and diposit the original photo Id proof, team was 12 people, one of person belong the gate pass with itself, they r forcing to want gate pass at night 12:45 in havvy rain out side one of gate keeper behaviour like a hotel Boss, OMG we traveled in more than 23 countries and 5star hotel but never experienced like this.

Ka
Review №32

Our Stay was Excellent , thanks to the whole staff who took care of us ! Right from Mr Salil from reservations , Mr Prakash for making us comfortable at check in and giving us a fabulous room , Mr Tejas who guided us about how to go around in Indore - Great hospitality by the front office .The food was delicious specially the Sev paratha by Chef Satya , Malpua and crisp Jalebis by Chef Himanshu ! Special thanks to Ms Ashwini & Mr Vikas for their courteous service.We have been travelling for last 40 years , and I can say that the Hospitality here was Par excellence and one of the finest we have experienced .Keep up the Good work and all the best

An
Review №33

Awesome stay in Royal suite we thoroughly enjoyed our stay at the property .... most amazingly the staff was super helpful specially the kitchen and dining staff from S4 Mr. Betal, Mr. Himanshu Pandey and Mr. Hidayat...kudos to there service and warm greeting throughout our meal. Ms Neha took great care during our stay, all of them made our day special as we were there to celebrate our anniversary.. Thanks team Shertton.

po
Review №34

Sheraton restaurant s cafe, u should stop your home delivery services, as it is pathetic taste..Either you change your chef or u close ur delivery..Repeated same mistake again is not acceptable..I would never order n recommend anyone to order either..Shameful for the brand.

PR
Review №35

It’s the most luxurious hotel of the cleanest city of india Indore. Location is slightly far from the old city but the best ambiance and the area of the hotel. Everything in this hotel works smoothly. The banquet halls are amazingly beautiful. Staff is very well trained and friendly. Food is great.

ra
Review №36

One of the most luxurious hotel with great service. I had booked room with breakfast and lunch worth 6k the manager upgraded it to double suite which was unimaginably luxurious and spacious worth 36k. This has been one of the best hotels I have ever been to!! Dont know why so few ratings are there..I prefer this over JW marriot. It was really a grand stay!

An
Review №37

No complains must visit place and best in the mp for marriage functions.

Ga
Review №38

Very nice place.... But little bit expensive too.

Sh
Review №39

Very good clean 🧼 🏨 hotel very nice place

Ga
Review №40

I really feel happy here. All services including food and beverage is best in class. Extremely smooth check-in and out. Other services and arrangement are extremely premium. Staff is very good. However it is located outskirt from main city. Its truly a 5 star premium services.

Ka
Review №41

Awesome food,nice service.fully satisfied.i would recommend to anyone who enjoys food

Sh
Review №42

Nice ambience...food is truly delicious

Sh
Review №43

Bathroom is too small.Due to covid most of the facilities are closed.Food choice is only vegetarian.

Ju
Review №44

The DM Neha was very helpfull and both the chefs along with , dev the food and restaurants manager were very kind and helpful

am
Review №45

Excellent hotel, beautiful architecture.Breakfast can include a bit improvement as in a bit more local food.Dal makhani here is the best

Ta
Review №46

Very beautiful place... Rooms are awesome.. They have wooden work inside.. So if u like wooden work good place to stay.. Quite place with very helpful staff..

MO
Review №47

Nice ambience good food nice place for pure Vegetarian

Ni
Review №48

Amazing experience so cool hotel.

Ra
Review №49

Royal place, good food but only Veg.

Pu
Review №50

Good place but food is not that much good

BH
Review №51

Wonderful amazing lovely iconic palace of dream I love this property visit with family for shree mahakal darshan this property was so nice decorated all service active supreme comfortable room all staff friendly & one person front desk operate intelligent lady NEHA was solve all request for related hotel service his was very good person nice food great location we decided again next trip Indore stay this iconic place all service full active Big parking

sw
Review №52

Daily place to explore its beauty

Aa
Review №53

Great architecture . Impressive and attractive 👌😍

A
Review №54

Best property n hoapitality in indore

Ay
Review №55

More beautiful than the Google pictures .....😍

Sa
Review №56

A well organised hotel with aesthetic interior as well as exterior. Totally loved the vibe a person get from the places like these. Do visit once for making your stay at Indore real nice😄😄

Ka
Review №57

Stayed for a night , place worth spending money if you are looking to spoil yourself. Food, amenities top notch with comfortable stay. Staff is courteous and cordial. Tejas made sure we do not had any issue with the room and went out of the way to make our stay comfortable.

ka
Review №58

Palacial feels, grand place with great rooms. Good for a weekend getaway.Quite safe during the covid crisis

Ne
Review №59

Gesture and Services were very nice

ha
Review №60

It is an amazing place to go by every once in a while.Extremely lavish and luxuriously built.The Ambiance is simply amazing, The place has a different feel and vibe altogether.Nice parking space, Beautifully well maintained staff, Food was amazing, words arent enough to describe this place.Must visit for everyone in Indore or people visiting Indore.

Vi
Review №61

Food and service was excellent.Special ankit at The restaurant was great .he served very nicely. We celebrate our anniversary here and we really enjoyed everything...........

Al
Review №62

It was a great experience. Perfect in all aspects. Personal attention to all your needs and team at Sheraton grand Indore will make sure you have a memorable stay. Everything from food to housekeeping was up to the mark. I would like to personally thank Neha, Nagendra, Sandeep and everyone who had made our stay amazingly beautiful. Thanks team Sheraton. Will surely visit again.....

Sh
Review №63

The bartender was completely desi, but we kinda liked it. Food was awesome and so do the ambience. Over all a very nice place to hangout.

Ga
Review №64

Its a huge and beautiful place , food was amazing. They taking care of covid-19 precautions. Good place for wedding .

Ni
Review №65

Amazing staff, great hospitality

RO
Review №66

Food and hospitality is really very very good.

De
Review №67

Excellent Stay It Was.We Had A Great Experience.Food Was Delicious And Staff Is Very Co-Operative.

So
Review №68

Luxurious palace like place.. ambience is more than awesome..Food is great..Overall experience was wonderful.

go
Review №69

Great staff loved the hospitality Kuddos to prakash thier front desk person one of the post humble and warm human i ran into

Ma
Review №70

Sheraton Grande is one of the very Beautiful locations in Indore. The best part is that it is A lil away from city so you get to have a relaxing quiet time. They have Scrumptious food with amazing hospitality. Three staff is very humble and helping.One Couldnt ask for more.

Ga
Review №71

Place is good. But when we went the restaurant only had bar and buffet system open. Food was good but can work on hospitality of inside staff.

Um
Review №72

Good ambiance. Pollution free.Good food.

Am
Review №73

Such a great build,, maybe the most beautiful hotel in indore, Restaurant tastes fine, but i hate the reception staff.

Ch
Review №74

Such amazing food!! And amazing service!We went for breakfast at Sheraton, as a Birthday brunch sort, and it did not let us down at all! From the quality of food to it’s variety. The croissants, fresh juices, Indian breakfast like Dosas and parathas and the desserts were the highlight of the meal. I would especially mention the sous Chef, Mr. Satyajeet Mondal who was very kind and gave us the proper Birthday treatment. It was a fabulous experience and I would highly recommend Sheraton.

ha
Review №75

Okay taste but very expensive

Ya
Review №76

Wonderful place. I love it.

Aj
Review №77

Never seen a 5 star property closing its restaurant to cater to a marriage function.

vi
Review №78

This is a very nice place to stay with comfort, calm and peaceful. Food is good with taste n quality, the staff is too good and serve better hospitality.

Vi
Review №79

Ultimate place all type function in one solution full combo... Place

So
Review №80

Had buffet lunch at S Cafe erstwhile Piano Restaurant. Food & Service were insipid. Starting with lukewarm hot & sour soup to dessert where cake had refused to fluff. And if you can mess up pani puri in Indore, why are you in business????

Ja
Review №81

The best Sheraton Ive ever been to. The room gives the historic palace vibe. Breakfast was delicious. Hotel staff are very friendly and willing to go an extra step to make you feel comfortable. I am going to stay here whenever I am in Indore

pa
Review №82

Delicious and fresh food. The bakery had a lot of mouth watering cakes and sweets lined up. Tried most of them. 5 stars for everything.

Ku
Review №83

Average propertyPathetic hospitalityGreat food

Di
Review №84

Pool side party area is little bit congested & little less space to move around.

Th
Review №85

Built on a very huge campus and have a good quality of food!

Sa
Review №86

I had a pleasant stay

aj
Review №87

Its very good hotel

Aa
Review №88

No doubt it’s a 5 star property that set itself apart from all other hotels in indore with its view, Infra and now it also has a Brand name associated with it.They still need to work on there food to match it with Indore’s tastebuds and level.We visited S Cafe today for their Dinner Buffet. At 799 per person it’s equivalent to all major 5 star dinner buffet options in Indore, but taste is no where even 50% of them.Pizza, Chats, starters, even sweet options are not mouthwatering (which is what you expect), they were just ok.Over all it was good but as soon as you compare it with either Kababsville or even Fire and Smoke or India Kitchen it’s just not worth.

Ba
Review №89

Lovely place to stay with the family, sumptuous vegetarian food ,good services, wonderful and hospitable staff.

sa
Review №90

Great food and excellent hospitality.. had an amazing timeThanks for the lovely food and service by Ankit and Raj Kumar

pr
Review №91

Very nice place to visit for vegetarians

ka
Review №92

Hotel was good but poor hospitality

Pr
Review №93

Ambience is undoubtedly tooo gud....but food is not upto mark....

Ma
Review №94

The ambience is amazing and so is the food. Lovely service and hospitality. A must visit!

Fa
Review №95

Beautiful hotel with an awesome lawn sit out area. Courteous staff ensure that you have a great time. At first I was a bit sceptical about the vegeterian buffet, but, thanks to the chef, I was truly overwhelmed by the spread. The starters, fresh baked pizzas, everything was delicious. Keep up the great service.

Pr
Review №96

If you want to experience Grandeur then this is the perfect place for your Functions!

an
Review №97

One of the best hotel in Indore bypass ..P.s its pure vegetarian

Ag
Review №98

Great place to spend quality time!P.S. Breakfast buffet is just wow!

An
Review №99

Good food spread in Buffet. Taste is alright. Nothing to complain.

Ni
Review №100

Stumbled upon this property as it was on bypass road to Bhopal and this was the best stay I had in Madhya Pradesh. Tejas and Abhishek made sure that check in and other formalities are seamless. We had buffet dinner and it was the best meal I had in a long time. The desserts spread was truly exceptional. Chef Satyajeet and his colleague made everything to our liking. Its truly commendable to find perfect balance between local taste which is very spicy and what travelers prefer. Hat`s off to hospitality. Keep it up.PS: Its a pure veg facility.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:Bypass Road, Omaxe City 1, Mayakhedi, Indore, Madhya Pradesh 452016, India
  • Site:https://www.marriott.com/hotels/travel/idrsi-sheraton-grand-palace-indore/?scid=bb1a189a-fec3-4d19-a255-54ba596febe2&y_source=1_MTM1MzQ5NTYtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
  • Phone:+91 731 488 0000
Categories
  • Hotel
  • Indoor lodging
  • Meeting planning service
  • Wedding venue
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