Worst service.Wht is mean by “We forget your order”. If u dont know hw to run d system then train ur employees very well.
Imagine paying for the delivery charge while you are just outside the shop
Worst restaurant and unfriendly staff .. bait and switch tactics.. the special 8 piece for 499 is never available they use the excuse that the smoky grill was not available when i ask to substitute for the extra crispy they refused.. and ask me to buy something much more expensive..just putting their to draw you in and sell you something elseWhat kind of standard reply is that??? Either take off the offer of 8 piece for Rs 499 or sell it to your customers stop the bait n switch,,,,, offer something n trying to sell another. Dishonesty will turn your customers away. Long lasting relationships r always based on trust n honesty
Over charging and making fool of customers. Charges for 2 bags and dumps everything in one bag. Charges more than offer price + taxes.No proper response or answer from service people. Horrible service.
I placed an order through Swiggy yesterday which was delayed for more than an hour and also they have not packed the food properly and forgotten to include some item......learn to satisfy your customer
My nature of work takes me all over India, I like KFC food so I am a regular KFC customer. However, when I visited KFC Imphal the taste was different from all the KFC chicken I have had, it was not fresh, seems like the chicken had been kept for a long time, seems like the chicken is kept in deep freezer and honestly I know for sure its been kept for a pretty long time. I smell it and it smells different, taste so bad. I complained it to the manager but they just ignore saying complaints n feedbacks are possible only online. So here I am sharing my experience in Imphal KFC. I hope the concerned authority do something about it. And start serving a healthy fresh food instead of a stale food. To be honest, the inside of the chicken I had was blackish in color between the bones and flesh. Now u can judge my opinion.
The chicken was good and the place is clean and they have god staff.
The taste of the chicken and the burger is sooo good ........and tasty..😋😋😋 cant forget the taste..
Yesterday i was at the KFC store and yet i was made to order through swiggy. Come on! It wasnt even a home delivery. Not only was i charged extra but its illogical that a guy from outside would come and pick up my order and deliver it to me right in front of the store. It dosent make any sense. Someone from the staff can wait at the door and take orders like other times while maintaining covid19 sop. Customers are being looted here on pretext of covid19 safety measures.
Brilliantly fried chicken . Love the crunchy outer layer . My favourite right now is the Hot and Saucy chicken . This is what you call finger licking good
Just meet an employee named John, we reached at closing time but John helped us by providing us our order even though they were closed, I deeply appreciate his sincere service and hope the KFC brand recognises his commitment towards his customers, kudos John and may you succeed in all your endeavours... 👍👏🙏
Service used to be fast but now it takes 45 minutes just to get the 4 pieces of chicken 🤦♂.Please make sure to have faster service time
The burgers had no greens in it at all except for a slice of onion and add to that no proper packaging so it was crushed when we got it .Thank you .We ordered for 4 people and your generous people gave us only one ketchup sachet with the whole order now that is very disappointing and is genuinly unacceptable even for street stall standards nowadays says my nephew. And this happens very frequently !Why are you trying to make ketchup a luxury asks my niece .Being a customer the service was ( my rating above)Thank you .
Good place have lunch and dinner with friends and family 👍🏻
Food was so good ....Service was so good..
Taste good
The place is so good and hygienic too
Sorry to say but this store doesnt have much of thr menu.They dont serve burger or any other drink than soft drinks
Wow...Good service .wedneday offer such realy ..smille bala felling..I love kfc chicken
Awesome place, tasty food, spend your quality time with your loved ones.
Its all known for non veg .
Service: The services were quite slow, enough employee I can see to serve the customers on a busy day, but they serve by one person only.Food: food was good.Facility: No washroom so very inconvenient
Awesome place, nice hospitality, good food. Wanna visit again and again.
Its a very nice place to grab a bite
Nice place to hang out.....
I ordered from swiggy at 11am and waited patiently for the 40 minute delivery. When the time came I get a call saying that some of the items were unavailable. I thought it was fine since I would still be getting the other stuff. Another 20 minutes pass and I get a call saying that nothing is available. If nothing is available why did you take an hour and a half to let me known . Please have a sense of responsibility. Now the refund is going to take 4 days minimum. What a perfect waste of time.
I ordered a bucket of 4 hot and crispy. And they gave me 4 smallest pieces. And whats worst is I cant even bite the chicken because it smells a lot and the chicken is half burned too.Get a life. And stop swindling money from poor people.
Worst taste ,not crunchy ,not hot 👎👎👎
Why are they giving the kfc location in uripok and not thangmeiband.?
SHOCKING!!!!Ive been a KFC Customer for more than 8 years now and a customer of the Imphal franchise since its genesis. I enjoy eating fried chicken from this place. But my experience today has been such a let-down!! I made an order because I trusted KFC, among all the restaurants that were open for business during lockdown. So, heres my honest review of the order-The chicken was a little stale. The colour of the chicken was quite un-appetizing. If KFC Imphal is going to serve semi-spoilt and strange-smelling fried chicken, they should just shut it down, if not forever, atleast during this lockdown. Because this could affect the health of many including myself. KFC is a big company, so it should not be so low to serve stale food to customers because this could badly affect their reputation and customers trust.Also, Im not rich. Please return my money, Ill give you back the chicken. LOL.19/08/2020
Bill is 644, but they said 650. Later only when I saw the bill, I asked why 650 when it is 644,t the lady at the counter told me its added to donation. I mean really?? Without my permission????? Whyyyyy??? No other KFC centres outside Manipur charge the bill like this in excess without informing the client.Its up to the client whether to donate or not.So please learn basic ethics first.
The Kentucky Friend Chicken is nearby DM COLLEGE. The pictures from kfc and this one have mismatched.
We realy enjoyed the food from kfc, love have kfc in imphal.
Good place to have a quick bite. Service is bit slow and I hate the oil smell when the food items are being fried. Since it was air conditioned
Awesome service with Maintain proper hygiene. Excellent quick service 💪
Wait time is very long 45mins to 90mins, service also not with as per first come first service
Clean restaurant and maintain hygiene
Kfc is good very testy I like is food
The first and only KFC joint in Manipur. Great ambience, always packed with crowd. Like any other kfc outlet , self service is required. Good for group hang out and to break from regular routine food items 😉
I like the way that the staff were treated the customer very friendly 💞💞
The place was good n food was good
Nice restaurant for couples or family
This place is great. With the food and the service of the staff. The most ironic thing is that the Chicken wings and the fried chicken actually taste better than KFC (Kentucky Fried Chicken) at Imphal.
KFC is my favorite fast food and I love to order most of the time specially during this lockdown since cant go and enjoy at the restaurant and thank you to swiggy for delivering the food but unfortunately today the taste seems to be different like the flour doesn’t have a taste it’s totally tasteless and the meat inside was still raw and it really make me sad that I can’t enjoy my all time favourite KFC. Hope it’s not gonna be the same next time.
Good but salty in fried crispy chicken.. But good for foody just like me
The food was overall good and it was served quite quickly. My only suggestion would be that when the 8 pieces or 12 pieces of chicken is served you should serve that in a bigger plate or in a bucket instead of a plate. Otherwise a great experience.
Weating for mojito I love u
Always love the yumy food, tested food ever
Sooo good
We tried to have a lunch. Unfortunately, the stock was very low. We were disappointed. However, the place was very clean when we visited.
Waiting time was too long.staffs were untrained. They were giggling at each other when so many customers were waiting. Worst ever KFC I have seen. I have decided never to visit this place again. For take aways you have to pay extra for dips.not even worth one star..
Waiting period too long.
Very unprofessional staffs. Worst experience that I had today. No cold drinks and coke were available. Items on the menu were unavailable. If it is not available then whats the point of putting it in menu? Please train your staffs properly.
KFC Imphal has to improve in a lot of ways. Checking ordered items specially for takeaways is a must because its two times that I had the misfortune of missing out one or the other item. Rush hour stress is understandable and mistakes do happen but then twice the occurrence to a single customer is merely not a coincidence or bad luck.
Good food
KFC at Thangmeiband opposite DM college gate
Day day covid is decrese wearing for go kfc to eat chicken
Food is ok. Extremely poor service. Devalue the value of KFC. Kindly improve.
Hygienic place
Good place
Good place but quite a headache to find a parking place....
Staff are all well maintained and friendly..Clean and tidy ..
Unlike other KFC, this one is crowded & very noisy. I prefer to pack.
Nice place
Not at all good,rather AFC, or the thangal bazar OK hotel are more suitable for visit
Tried their biggest bucket. It was good but not like awesome, maybe, because I went there just before they were closing. Got to try again in a normal day, early, and see if it reaches my expectation of mouthwatering deliciousness.
Nice staff and food it even has a facility to serve inside.more like KFC org.
Worst staff, staff are unprofessional,always mingling around, taste is unexpectedly very bad as compare to other part of the country ,it taste horrible its overfry ,salty not tender it is very badly cook to be honest, i hope they will do better to improve and maintain quality as well.
Enjoys KFC!!! I invite all to just have a taste, so this place would be ur hang out place.......... Anyone wants chicken- your favorite will be served
Well to start with the ambience was kind of nice the staffs were ok...would expect them to train a bit though....ordered for 2 chicken zinger, a side portion of fries and lime soda - salted . I had especially asked her to give the staff salted but when it arrived it was kind of jal jeera..cant find a taste of salt in it dont want to make a fuss and left after a sip. Next the French fries was completely soggy and way cold....common how can you serve cold fries ...had to ask for a replacement but all they did was fry that over cold fries again, so when they gave me it was not what I would expect ...the zinger was ok though...but if I was to step in again I would think a zillion times ...not worth what u spent for...its the hype and your brand (Monopoly in a small town like imphal) I guess that keeps the restaurant running.
This KFC have the best fries in Imphal. Small, skinny and soggy. Just the way I like it.
My fab place till now ..Nice environment..Finger licking taste..
They make me wait for 1hr
Good chicken fried avalable mush visit this place as the staff are very frendly
Yumii food
Kfc store without zinger burger is not a kfc store. totally fustrated with staff also.please take proper steps to provide customers requirement.
Still havent visited it but really hope it will be good enough !!!
One can get good KFC chicken taste here
Not comparable to foreign countries but good though
Quality of food is great. You can enjoy with your family .
Nice place but service time delay
The contact number is said wrong number update at the earliest from your end. Its very awkward.
The place is gorgeous and yes the taste of the KFC is a must.
Amazingly fresh and tasty... Above all the price is reasonable and pocket friendly..
Very Good service and matain....staff also well behave gOod keep it up
Gonna rate it with more critic. Its a new outlet so might take time for it to get up to normal standard. The chicken is mostly undercooked. And drinks are not upto the mark. I have to multiple KFCs in India, this one needs to improve to be on par with others all over india.
Nice place to spend time
This is the place I enjoy eating Smoky Chicken Grilled when I am hungry its my favorite place but taste is little different from the original KFC but anyway I enjoy it...
Yummy KFC with good music. Aftr eating You can do shopping frm the mall Next to it.
Finally KFC is in Imphal. Though the taste is good, the waiting time is very painfull. Should improve the customer service time