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Realme Care Authorized Service Center
#12-2-825 & 826, Shop No LG-4, Lower Ground Floor, SGM Mall, opp. Pillar Number 14, behind HDFC Bank, Mehdipatnam, Hyderabad, Telangana 500028, India
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Comments
Go
Review №1

The customer service was good. I got the replacement just as I wished. The location of the service isnt that great but Google maps is enough to get you there . Just make sure u check for the flux boards. If you are going for replacement they might ask you to wait for 1-7 days and come back to get the replaced item. If the item is available they willl give you instantly.

su
Review №2

Very shady place. Else all good. Got my screen replaced in an hour. Do call and confirm availability first.

Pa
Review №3

I got a damaged product of my realme airpods they took and gave me another clr lo the damaged piece its better not to choose any realme products rather than making the service center as picnic spot to visit evryday its better u save ur money

Go
Review №4

Staff are courteous. Service is pretty fast. Parking a 4 wheeler is difficult near this place. 2 wheeler is easy to park nearby.

Na
Review №5

Very worest authorised center,Dont purchase realme cell phones. As it has no service center.

sa
Review №6

Its my village Rajapur ramagiri mandal . My agriculture . Awesome nature ❤️🥰 on that day.

Mo
Review №7

Shakeel bhai very good and helpfull

so
Review №8

I repair my realme x2 pro flagship phone display you dont belive nice dispaly 99.9% original display & aluminium body excellent and perfect to work display new look but i pay Rs.9500/- or ak baat hai friendly staff 😀😀🎉

Cu
Review №9

Good staff,working promptly. Need to arrange some more chairs for waiting room

KU
Review №10

Very irrevalent place! No signal to the customer.sorry for saying buttVery slow working process

MO
Review №11

I have ordered back panal & camera glass for my realm3 pro what color I ordered they hav given other & tells that from only like this comes

sa
Review №12

Overall good experience. Solved my mobile problem very well.

ha
Review №13

Excellent work by customer care.. though it didnt solve my fingerprint censor issue. But the way they approached in trying to solve was appreciated

Mo
Review №14

Good serviceEvery problem is solved here

An
Review №15

Good experience If you want to clain warranty for your realme devices then visit this place for sure

na
Review №16

I dont have any problem with service guys gud to all guys are good and helping and coming to my problem I bought of rm 7 pro at the 4-5 days phone started call drop first I thought of sim problems but after 10 days I got to know phone problem now time is over for replacement of phone I wish never ever to get realme nexttime

Na
Review №17

Good service with grt time

Yo
Review №18

We have submitted RealMe phone complaining Front Camera and Display issue once in a while. Despite warranty period the Service Provider claimed it has dents hence this will not be covered under warranty hence pay 5500/- to get this fixed. We refused and asked him to rollback.When we received back the phone the display wasnt working. I can vividly say Display was working fine when submittedexcept once in a while it use to get hung. But Service Providerblatantly said You only said display wasnt working while submitting phone. Beware of their tricks. You cannot trust Authorised Service Centre as well. Do not Trust people in this service center.Realme 6Date:12/jan/2021Submitted: Around 4pmReceived:Around 7pm

Va
Review №19

Good response on customer problems . Speedy delivery . 100% customer satisfaction.Suggest to visit on realme product service

ud
Review №20

Its only oppo sarvice center becouse I went to center but not solve my problem

Md
Review №21

Budhwar good job

Ra
Review №22

The best service center and the best price compared to all other Realme Authorized service centers.I visited here to get my Realme2 mobile screen + touch replacement, the charge(rs 2600) was half of the price that the other service centers are charging. I would strongly suggest people to call and compare the prices before visiting any Realme Auth Service centers. I am sure that you will not get lesser price anywhere than this.Special thanks to Akhil who helped me to get the service done quickly(in 20 mins) .

bh
Review №23

Best service center guys ,my mobile hanging problem was solved his thanks Anna

sr
Review №24

They dont respond properly its worest service center

Ze
Review №25

They dont have correct procedure to work. Very very poor service

M0
Review №26

Staff communication is too rudly and not responding to customer

Kr
Review №27

Service is good .Improve fast servicing so that people will do not suffer with waiting

Sa
Review №28

Very respectfully staff.Good service

Sa
Review №29

Customer service is very badThey dont listen u r wordsThis ppl will do tim pass and u suppose to ask or say something they reply 5 mins wait karoIf u r faced the same thing just thumbs up 👍 below

sh
Review №30

Good service keep it up

Ma
Review №31

Service desk is very helpful and friendly. Technician is good in work.

Ro
Review №32

Worst service and this is fake centre y because duplicate parts r assembled to d mobile dont trust

Vm
Review №33

Worst service centerI have purchased X2 phone 8gb,256gb romI had checked online IMEI number it showing 6 gb ram 64 gb romI asked customer service center they dont reply what can I do

Ab
Review №34

Ive purchased realme 2 pro i met with screen disability problem before one year i went realme service center in mehdipatnam the experience was over all excellent theve replaced my screen display , the display was orginal and good quality , highly recommended for other brand phone issues also .....!!!!!

Su
Review №35

At Mehdipatnam main bus stop, only few staff members available.

md
Review №36

I had problem with my realme buds q but they easily replaced with new oneReally appreciate their work

Sy
Review №37

Authorise service center for realme, nice service, they will call and give the updates regards your product once if they are done with the service. Product delivery will take time..

VE
Review №38

Rakesh Kumar

Ra
Review №39

Pathetic Service Center team. A negligible/invisible scratch charging case treated as damaged product. So cant take it as in warranty product

Sh
Review №40

Its not service centre..just like road side mechanic shop..they are unprofessional

sy
Review №41

Good and fast service and experience technican

Ak
Review №42

Good response to queries

sy
Review №43

Very nice good experience

Ma
Review №44

Worst experience. Very bad service (LG/ Realme service center)

Ha
Review №45

Good response

Ka
Review №46

Hio

Ab
Review №47

Very good response and faster service delivery

Mo
Review №48

Good service center 👍 👌 👏

Bh
Review №49

One of the worst and slowest services I have ever went through, they r just wasting customers times, I doubt if they know how to work, ... just made me come and go multiple times without even solving my issue

Sh
Review №50

Good

Th
Review №51

Nice people, nice service, affordable prices

SU
Review №52

Bad experience bro... My phone 3 pro new sd card slot.. issue.. repair 3500/- why.. realme c2 6000/ new mobile? Tell me ...

Ma
Review №53

I have given my realme xt fone for camera lens replacement the lens was not good quality after replacement camera picture quality is reduced when i compared to previous pictures with which i took now.

LE
Review №54

Awesome service love it 👌❤️

La
Review №55

The executives, service agents at the centre solves your problem with ease

ve
Review №56

Fast service and quality service services good responsive service

Ha
Review №57

Service was quick and goodMy realme u1 display broken they completed in one hour.

Sa
Review №58

Really best service....the way to treating the customer is too good....shakeel bhai & akheel bhai u guys are amazing.

Bh
Review №59

So friendly

Sa
Review №60

We are very happy for the service

Ma
Review №61

Not perfect service. To bad

mo
Review №62

Poor very poor service

Mo
Review №63

It looks like a normal phone repair shop but they are Realme authorized service center, they replaced my phone display in an hour but processing/paper work time was too much. Staff was helpful.

Na
Review №64

Nice

He
Review №65

Nice

Mo
Review №66

A small place but the service is very quick and easy to approach.

ka
Review №67

Good

In
Review №68

Service is okay but Service cost and spare parts cost is too high for this entry level Brand

Ma
Review №69

Excellent work

Ak
Review №70

It is very best place for service ur mobile,staff is very polite checking and friendly delivered On Time compare to other centers

Sa
Review №71

Friendly and fast service

MO
Review №72

Really happy with the service provided by Mr Akheelthe staff was very well educated and well experienced the follow up is very gudmaintain the same service Guys thanks

an
Review №73

Not given proper service I went for screen replacement that have done software update so lost my data .this is 3rd time I went for screen replacement that did not pix the issue.. Dont go there ..wast of time and there rules and regulations were not customer friendly

IT
Review №74

Best service center for other than hyd .....very good

Sa
Review №75

Fast feedback and quick resolving.

Da
Review №76

Nice

Ja
Review №77

Good place

Ch
Review №78

Superb responce and good job that the staff done very nice

Na
Review №79

Good and fast service

Vi
Review №80

Its been 4 months my headphones are not working and these guys have no replacement unit. Warranty is coming to an end

Sy
Review №81

The best service center...... Thanks realme for providing best quality service..

Mo
Review №82

Just good

mo
Review №83

Took money from me camera was not working..just 1 month old mobile in warranty..

du
Review №84

Can we change the realme 3 pro battery

SH
Review №85

Best service center

La
Review №86

Took lotif time for small problem.

SA
Review №87

Excellent 👌 work & good service thx realme for providing good service to us

th
Review №88

Good service

su
Review №89

Much expensive for Minor things

Pa
Review №90

Good service

Al
Review №91

Good and very fast service 😄😄😄😄

bh
Review №92

Poor service no response waste of time

Ra
Review №93

Super service

Na
Review №94

Nice service

Ya
Review №95

There is no proper ventilation and staff is very less, they some how convince the customer for not replacing the product.

sh
Review №96

Coordinators good relationship maintain an customer service

Sh
Review №97

Light blinking on my real me x they cant solved my problem 😏😏😡😡

ha
Review №98

Its very good service I appreciate it.

ma
Review №99

I did not get service

Gn
Review №100

Not authorized

Information
32 Photos
100 Comments
3.6 Rating
  • Address:#12-2-825 & 826, Shop No LG-4, Lower Ground Floor, SGM Mall, opp. Pillar Number 14, behind HDFC Bank, Mehdipatnam, Hyderabad, Telangana 500028, India
  • Site:http://www.realme.com/
  • Phone:+91 72868 28635
Categories
  • Mobile phone repair shop
Working hours
  • Monday:11AM–6:30PM
  • Tuesday:11AM–6:30PM
  • Wednesday:Closed
  • Thursday:11AM–6:30PM
  • Friday:11AM–6:30PM
  • Saturday:11AM–6:30PM
  • Sunday:11AM–6:30PM
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