Samsung service centre.. genuine service centre. Genuine feedback.. service centre locations are there in the images. Before you go call back near service centre..

Today it was my 2nd time visiting, first time i went for my Galaxy buds Pro earbuds, which was got repaired by 15 minutes.And today i went for my samsung galaxy m51 mobile which wasnt charging.The staffs are well qualified & good behaviour.My phone got repaired in very good condition within 2 hrs.Service was very good.Im fully satisfied 😊

Very good staff quick solution about samsung mobile repair

Centrally located, just opp to GPO, Next to Big bazar, abids , good servicing center with good staff.

When I visited the entire staff behave very rudely and ask me to give the original printed invoice given at the time of delivery.They are not ready to accept invoice given by Amazon on email. or downloadable from order history, called customer care and they wasted time in the tough situation in covid.Very harsh experience, decided never buy anything from Samsung

Very good prompt service. Thank you for restoring my phone.

Good service but the price is higher than what it quoted on samsung service cost website.

1. So much crowd2. Token system is not good3. Staff is slow in assisting4. Out of 10 counters, 4 were running

Fine service center just had problem with the speaker they cleaned it for free and it works fine. They could make it look better probably add more advertising tv for samsung product.

I have a very good experience with the staff RATNA ELECTRONICS.THEY SOLVED MY PROBLEM IMMEFIATELY WITH OUT COSTI ENQUIRED REPAIRING OF SAMSUNG S9 IN OTHER PLACES AND THEY TOLD FOR REPLACING OF VOICE SPEAKER FOR LOW VOICE AND TOLD COST Rs 2,500/- . Where as in RATNA ELECTRONICS THEY CLEANED VOICE SPEAKER INFRONT OF ME AND GAVE IT TO ME AND I CHECKED IT, IT REALLY GIVING GOOD VOICE TO MEONCE AGAIN I WILL THANK THE RATNA ELECTRONICS IN THIS MATTER

Doesnt maintain the standard of Samsung Brand. Looks like some local brands Service Center. No cleanliness. No proper token system. No experienced staff.

Only 1 counter in operation. Average waiting time 60 min.

Pathetic staff, do not know how to behave with customers, instead of authentic samsung showroom the employees behave like roadside rogues with the customer.

Absolutely terrible service centre, the worst experience I have ever with Samsung not a single employee knows English they lack basic communication skills even in Hindi not to mention they have no understanding of the process that is to be done. Also every single customer there is creating a huge ruckus, every customer is disgruntled but who can you blame the employees are terrible at their job. Samsung being one of the leading mobile companies in the world and and making the best smartphones in the world does not live up to the expectations set by the product in customer service. I can only hope for this to change and for the company to improve upon these essential services.

Nice Mobile service center..

Samsung Authorized service center. Service center was spacious and the response from the staff was good.

The manager is very good all other staff members are non cooperative only because of him the things are coming on

The service was quick and awesome

I went to show my mobile as it was not charging. The executive inspected my mobile and told it will cost arround 2k for repair. While inspection he cleaned the socket and I saw that the charging symbol appeared. So I just took the mobile and came home and did charging. Its been a week and mobile is working fine.

Worst Service, Worst Staff with full attitude, they dont give a damn to your problem, they talk only about money and dont expect a perfect answer from them.

Staff doesnt seem knowledgeable and couldnt diagnose problems - Only talked about replacing one component at time till phone is fixed. Place isnt well organised and gives feeling of local service centre and not official Samsung service centre.

Employees over there are Kam Choor, they will try to skip the official process and go for the easy method.Be careful and always ask for Job Sheet if ur product is under warranty or not.

Chary sir was very cooperative done my work very fast ....thank you sir ....but the waiting time is somewhat long....!!!

I liked the way Ahmad given presentation .Really very good hospitality.

Very nice

Great and quick service for my active2 watch. Replaced with the new charger under warranty within 1 hr. Service done by Mr. Daniel. A good executive too..

This is a Samsung service center. It has all modern amenities. It has a coupon system to address its customers. There is a very big waiting area with entertainment as there s TVs. People are customer friendly and the service is really good and fast. They have very big parking area as well.

Hmm... 🤔 Good

Neat and sufficient place for customers to wait

No dedication in some employees towards their work...they always keep postponing and make us visit several times

They didnt responding land line phone cal...irresponsible employees...weast staff...

Today 03rd Jun 2020 it was a very bad experience visiting this Samsung Mobile service center as I visited for my Samsung galaxy M10 display got broken and I want to get repair but the security who was standing at the entry of service center was not professional and he was too rude . Dont know how to talk with customers. He just first ignored my query and later just turned with the answer that display would cost around 4000 to 5000 approx. As the original price of phone is itself 7000 why we spend half of the amount to get repaired. This is totally a bad service and spoiling the name of brand Samsung. I request the concern authority to properly train their staff how to handle customer. Today you have lost one of ur loyal customer. I would not buy any product of Samsung and also advise my family and relatives not to purchase if this is what you call after sale service. At the end I have to go to private service provider to get repair my mobile with second quality display. It was a night mare for me. Once for all good bye.

Friendly service by MR.DanielSatisfactory resolution...But waiting is long as all counters are not open

One of the worst experience I have faced in the service center. No proper response from Center Head Mr Satyanarayana Chary, he is arrogant and asks to complaint and he doesnt bother for any complaint. No proper token Management. No timings board displayed works as per their wish.

Polite Customer service representatives.

Its a place where Samsung mobile services done.

Such a worst experience from this service center. They opened my mobile and are asking for some email credentials for replacing a touch screen. Asked me to place an order but no response from management. Worst service

Too much rush. Better management of rush needed

Best Electronic we can say

Service was okay, but accessories are expensive. S9+ display costs 17500 even after 2 years of release.

Worst service center I can ever seen

Samsung best service center. Hima Serenity

Good service by Samsung. Hima Serenity

This is Samsung customer care centre for mobiles and accessories. It is a decent place. It has enough service executives. They have good expertise on the matters related. Location wise its easy to locate and has good parking space.

Unhygienic

Today I visited Samsung services center I meet Mr Sathyanara ,this is the worst experienced I had , he is giving explanation you kid put phone mouth thats the reason youre phone is not working you need to pay money to repair I have 7 year old son know a days kids are very talented more than us this is funniest answer I got my life, when we are buying phone they will tell we have 1 year free service , when we visiting service center they will try to escape to give free service and they thief customers money , they are very rude to customers what every you want to do it do it we wont care this kind of worst experience we are getting with Samsung services center.

Cheap and reliable for mobile accessories

My issue with galaxy buds live not solved.(even after visiting)

Useless staff. Samsung gave me the number of this place and asked me to speak to Satyanarayana. He ignored my messages and calls and refuses to reply. So I called the land line. They advised me that it will cost RS 2,000 to replace the battery on my Galaxy S6.How is that possible?Samsung quoted me RS 729 for the battery, these people said RS 400 for labour & 18% GST. That should equal = RS 1,332.This shop is scamming people.

Good response from this service center iam satisfied my mobile phone done will in 2 hours

Good and fast and excellent service andTranspersnt pricing. They are authorized samsung service center. However Samsung mobile spares are expensive

Fast resolve for minor repair in samsung ratna electronics service center.

Posting this on behalf of a friend: Raju Biradar.Worst service by Samsung service centre partner #RatnaElectronics based out of Abids, Hyd.I approached them due to mobile phone not switching on, as to which they reported problem with mother board costing 6k. For which, I had put the repair task on hold for a while.Next, one of my tech savvy friend had inspected the device and found a problem with Charging IC and solved the problem.Now, heres the tragedy by the service centre. I can say a clear fraud..#RatnaElecronics had replaced my working condition Screen with a defective one, as they were in a perception that any customer wouldnt repair the mobile with the complaint of mother board.For this initial check up of mobile, service centre charged me ₹ 230 for robbing away my screen.My personal opinion would be to get the phone repaired at any road side technician in front of your eyes for satisfaction rather than such fraudsters.Regards.

Good service. Hima serenity

They fixed my S10+ screen in same day within 3 hrs. This is best mobile repair center for Samsung phones.

Taken my Note 8 to replace battery and charging pin under warranty. Worst service. Staff are Half knowledge fellows, they don’t know how to de assemble the mobile but try to do it and pass down to others after doing half. No care taken yet all while handling parts. Not yet all deliver the product as promised. Keep on tells what for 1 more hour. And frighten you by telling back glass may crack while opening the mobile. How the hell back glass cracks if you open it in authorised service centre with care by experts. Whom to trust if it happens in authorised centres. Don’t ever dare to take your expensive mobile to this centre. I had very bad experience with my note 8. Avoid it at any cost.

It was nice good service staff behavior was also polite. Nice service center of samsung.

Big service station but lacking in service! They try to solve the problem in the cell phone by discussing and not by actually solving the problem.

Super service centre forefront in service repair for Samsung mobile

Good service but could be better. Make sure to format your phone or add a screen lock b4 giving it to them. They literally go through all your data.

Some of computers operators cheating public for money purpose they not giving service Bill, in case customer is ask the bill they say its take more over time. One of the old person they cheated am beside with me. And more over inside technical staff doing a good job.

Services is good if any problem u can directly contact to manager and manager is a good person who helps with a good time I liked it

Too much croud , no better service

Big archive centre with lot of staff. Things are pretty nicely organised. Huge shout out to Samsung.

Its okay

This service center only deal with smart phone service

Its wrst service centre in Hyderabad..... dnt knw how to receive customer n how to resolve d issue... always blaming some online problm is der .... u hav to come aftr 2 days .

Quick service and customer friendly. DANIEL the customer service manager is the best.

Samsung Authorised Service Centre for mobiles. The overall ambience is good. Courteous and helpful staff.

Everything is good but need some ventilation inside..

Fast work n response

Its really good communicate to engineers. Best service

Samsung Servicing for mobiles...good only

Good service by the team

This is Samsung Service center, run by Ratna Electronics. Useful center for all Samsung products repair and check-ups. Token system is well maintained. Nice seating facilities as well.

Quick prompt response just have to wait till you get the serial number

Worst service center

Worst service center

Dont know the information

Best service Center with good customer serviceStaff are well trained engineers who can solve the problem asap ...I do like the staff service very muchAll they got to do is recruit more staff to decrease the time for repairing

Good

I lost my contacts data which was stored in google contacts. I dont know why these people changed my google contact settings. Please re check your google settings before leaving the counter.

SAMSUNG service dealer. Excellent service

Good service and info provided.

Good

Its a good service center but lot of line

Need to wait for longer time

Its good

Worrest service center in hyd

Very good service

Gud service centre for Samsung devices....but too expensive.

Very polite and professional people

Service station of Samsung mobile they are giving facilities and services as it requires

Good services n good people

Really great and quick service.

Beware if youre paying by card, they charge 2% extra but dont give the bill to reflect that extra amount.

Visited Samsung service center but not so hepful

Best Samsung service centre in Hyderabad

Good service of the Ratna samsung but we need to wait for 2 to 4 hours for any types of problems.

Service was very quick and good