user
Palm Exotica Boutique Resort & Spa
Sy. No.125, Masaniguda Village, Shankarpalli, Hyderabad, Telangana 501203, India
Appearance
Comments
sh
Review №1

Google does not give option for zero star or else this place deserve zero star.An overly rated place with no activities at place.Would give some plus and some minus for this place.Location - 4/5Greenery -3/5Rooms - 2/5Food -2/5Room service -2/5Tariff - expensive compared to service provided.Rooms are below average not maintained well. Television was not functioning in both of our rooms. Forget about internet even intercom was not functioning.Food is spicy with not much of spread.Swimming pool was not clean at all.Worst was over and above 7000/- for basic room with no facilities, they were asking to pay 1000/- extra for water /amusement park. They should make it free for the guest as we were paying a good amount for your so called 5star facility. We were left with only pool to hang around. So called indoor games were an TT table kept in open and an open lawn to have outdoor activities.Overall you a waste of money. You can better spend money at other place.Guys, better do a complete research before landing up here. All the best…

Ha
Review №2

A quick feed back1-Need to keep pool clean, start the pool pump. Pool water was not clean.2- how to start hot water is not provided as a write up in room. Cant have your guests guessing how to start hot water.3- AC temp needs to be set properly. Was unable to set it at night. Someone needs to go on rounds asking about these or call up.4- Need to provide an extra cot , not all would like to sleep on floor.5- Chef needs to be replacedVery spice food. Not fit for consumption of kids and adults. Told him many times but still same issue.Had read in reviews about food but never thought it will be this bad. They even sprinkled chillies flakes on items.Ambiance is very good. Please improve food. Would have stayed 1 day extra but due to lack of proper food left early. Kids unable to eat food at resort.

As
Review №3

Excellent place to unwind. Went there in August 2021 and stayed in Hibisbus Suite. Stayed there for two days and the pricing was ₹8,000 for one night. The check in time is 2 PM and the check out time is 11 AM.The place was really well maintained, be it rooms, gardens, pools, or anything else. The food was excellent and only slightly costlier compared to usual restaurants, which is acceptable. Every dish was tasted good.The TV in the room only had basic channels, though. There is Wi-Fi access for free.To enjoy in the pool, dont forget to take along some platic balls. They do provide swimming costumes (only for adults) and safety tube (only for kids). There is rain dance in the evening for an hour or so.Safety and security is well maintained and there is ample area for kids to play. Theres a special area for kids where there are slides, swings, and other things.The only things that I didnt like were waiting time after ordering in-room food and the check-in and check-out times are not satisfactory.

Sa
Review №4

Great place for a peacefull vacay . Needs some improvement though like the tv and the tata sky were horrrible. Very limited channels and extremely bad picture quality . Room telephone wasnt working . Had to go to the reception for every tiny need such as water . The reception guy provided a private cell number to contact but no one was answering when we called. All the remotes( tv , tata sky and some multi functional remote ) were without the back battery cover . I know its a very tiny thing to mention but we r paying 11k per night and coming to such places for peace relaxation and that feel good right . Then whats the point of coming to a boutique resort if it is like our homes u know where there will be microwave but with broken plug . All these little things do matter . . . Backyard door lock wasnt working . It destroys the purpose people visit this place right ... i.e privacy . decent place though kindly make those changes thats all. Hope this review helps . I love this place really and dont want to stop coming here

re
Review №5

Pathetic experience!We booked one of the luxury room with pool for a family weekend (from saturday till monday morning)The rooms (balcony) as shown in picture had algae. Bathroom had water leakage, we had to call few times to check it. We left on sundayAfter this experience, I wouldnt recommend this resort.

Ab
Review №6

A relaxed resort amidst nature. A well spread out facility with lots of green, parking space, lush green play area, spotted a few 🐒 s as well, basketball court, offers gym, a quasi indoor space for table tennis, a well maintained lawn for a calm and comfortable walk with quirky thatched sit outs alongside. The center attraction being the swanky octopus pool, it has cosy sun loungers where you can sit and enjoy a good read. The restaurant has both an indoor and an outdoor sit out and offers a delicious food menu. Stayed in the bougenvilla room, its clean and neat and offers a nice adorable sit out with bamboo chairs and table. All in all a go to resort to relax n rejuvenate coupled with good food, relaxing pool, a water park and very hospitable staffs 👍

Ab
Review №7

The restaurant is only available during selected hours. This looks like some kind of a hostel rather than resort where you get food during selected times only. who would want to eat during a specified time while you are at a resort. There is not even an all day cafe. The menu consist only of North Indian and Chinese items out of which many of them are not available most of the time.

Ad
Review №8

Good place with decent accomodation. Lush green gardens with beautiful stone statues. Good weekend getaway around 35km from Hyderabad.

Av
Review №9

Hot water is given only for few hours in morning and evening. Overcrowded , understaffed resort , they dont serve liquor, check in and check out formalities takes longer than usual, uneven squeaky chairs and table. Priced high for the service they provide

sa
Review №10

I visited the resort last weekend and my experience was too bad. Apart from the atmosphere, nothing is good in this place. We had multiple issues as below,1. They had specific timings for the Hot Water and it didnt work in the given time. We had to complain multiple times and then they fixed it after a long time. This issue was for all the customers as far as I know.2. The flush didnt work in our room quite often, We had to complain multiple times. This issue was also for all the customers.3. Outdoor Games - No carrom board was available. The TT board and bats were not well maintained. Broken football goal post. The most funniest part is that they didnt have an air pump to fill air for the Foot Ball and Basket Ball.4. The breakfast buffet was not very hygienic. When requested for fresh butter and Jam at 9.30 am, they said it got over.5. The service in the restaurant was not that great by the staff, only few were polite and helpful.6. The price for the rooms are not worthy for the facilities provided. The food cost is also very high.Please opt for some other option rather going to Palm Exotica as you will end up calling and fighting with these people throughout your stay for the basic requirements.I also witnessed many customers along with me were complaining in the reception. So think before you make a trip.

ra
Review №11

BEUTIFUL PLEAS HOTEL PALM EXOTICA ANDFOOD QUALITY AND ROOM QUALITY VERY NICE

Si
Review №12

Best place worth the price to spend some leisure or have some private get away around the city. Private pools and well maintained and behaved staff is quite a good experience.

SU
Review №13

Maintenance and service test your patience.. food is another major disaster though people at the premises try to do their best. Rooms were not sanitized and we dont see any motivation or interest for the staff to do their job properly. Though the environment is lovely but due to the maintenance, service and food it may go to dogs soon. I wish they really take these feedbacks seriously and improve for their betterment.

Su
Review №14

Sad to see such a good resort falling apart. No maintenance in rooms. Food service is basic. Staff also over worked.

Af
Review №15

Not far from the busy city you find a place to leave behind the stresses of ones life, peaceful, lush green, welcome in the middle of nowhere. You are transported to another world with beautiful landscaping and warm hospitality. Ideal location for family getaways and destination weddings.

Pr
Review №16

A beautiful place so royal and exotic rooms loved it ☺️

Ru
Review №17

A 2 star resort masquerading as a 5 star resort, with 5 star rates..! One upon a time, it used to be good. But now its a meek shadow of its former self.Restaurant with very very limited variety - multicuisine is limited Indian and limited Chinese - and with half the menu items unavailable from within the limited cuisine menu, hardly 2 waiters for the entire crowd (we had to wait for more than half our meal for glasses to be brought to the table), SPICY food (and this is coming from a person who enjoys spicy food..!). For dinner, we were given plastic glasses for water.. yes, thin disposible plastic glasses.. answer to the question was given as COVID protocol.. but for lunch and breakfast, the protocol wasnt applicable.. and for plates and cutlery, that was never applicable, apparently..! I still havent gotten the live menu orders i placed at the start of my limited buffet breakfast..! We even had to wait for tea, for crying out loud..!A resort with the amusement park closed (COVID protocol, i understand - but the room rates that include the day activities havent changed) and pretty much no other activities (asked for sporting equipment like foot/basket balls/tennis rackets.. answer throughout the day was that they have only one in stock thats taken by someone already).A resort that charges for even the daily water to be given in the rooms. Swimming pool attached yo rooms, with no space gor peopel to wade in, because of leaves, insects and dirt floating on top.We even had a argument/chat with the managers about these issues, they simply put their hands up and implied politely that they cant help it and that they dont care beyond it. Some service, huh?More than the lack of entertainment or food options, it was the casual and nonchalant attitude of the managers that irked us. The on ground staff (waiters, house keeping staff, groundsmen, etc..) was polite and patient but were genuinely helpless..!It wasnt just us. When we complained at the desk, many other patrons joined in. We even say pages and pages of bad feedback written on their feedback book..! So its not that we were making stuff up or that they were unaware of the issue and complaints.I wouldnt recommend this place unless they turn their ways around - in fact, i would actively discourage it. Thanks.

ch
Review №18

Greenery too good, ambience very peaceful & cool. Room service very poor, our all rooms had flush problems in washrooms. Restaurant, food court is good with small menu but rates are too high.

Ra
Review №19

Enjoyed alot. Super.... 😊👍

Ha
Review №20

Over priced for the rooms and amenities provided by them, property lacks maintenance. Swimming pool temperature control was not available. Food is salty and not many options available. Breakfast buffet was good but limited options. Indoor games only few games available. Management is good by needs to rethink on enhancing the customer experience and satisfaction

As
Review №21

Rooms are OK needs repair but resort is well maintained and food is good

Sa
Review №22

Neatness Wasnt upto the expectations

As
Review №23

Good n ideal place for big parties

ra
Review №24

Good but not well maintenance and costly

Sa
Review №25

The theme park is well maintained owing to strict Covid-19 regulations. The vicinity was hygienically maintained. Thoroughly enjoyed the visit to this resort.

ra
Review №26

Chomu lol

Vi
Review №27

Food - 4 of 5, Service- 3.5 of 5, Amenities- 2/5, Room and pool - 2/5.

sw
Review №28

Nice place but Bathrooms are very durty

An
Review №29

Service s really bad ..especially staff Named Kamal ..he didn’t even respond properly .I have never experienced such kind of problem in any place .Worse experience ever . Not a gud place for family .

Ku
Review №30

DONT EVER VISIT PALM EXOTICA. WORST EXPERIENCE EVERPost COVID. It is run by security guards without any staff.Rooms are prone to rodents.Beds are poor quality. They provide paper cups and glasses for tea in rooms. No cutlery as well.Dining area is full of house flies and menu is so little. Room service literally takes one hour and that too if you constantly yell at the management.The cost per night for these services is 11,000 per night.

Si
Review №31

Located 22 kms outside of hyderabad this is a good place to relax if you want to cutoff from the daily noise in life. Very scenic. Though I was disappointed with the service quality. The in response in room food was pathetic and the hotel management didnt seem to care. They take unimaginable amount of time for minor things. Could be due to staff shortage in covid. Food is average. Pool is maintained well though. I really wish to see them amp up their service quality... Otherwise a decent place.

TH
Review №32

Every thing is not like before all door locks are Unmatained and bathroom flush were not working......

Cr
Review №33

Nice ambience.Perfect holiday weekend for couple, family.Also good for Business Meet up.Food quality is good.Rooms are very cozy and comfortable.But expensive as well as.

Sh
Review №34

A very beautiful resort! Staff were respectful and the resort was well-maintaines. The room was really good, with a pool attached. It was a good experience overall. The pool couldve been better maintained though.

Pr
Review №35

పైన పటారం లోన లోటరం.English: looks like a wolf in sheeps skin.Visited here for a party couple of days back, i thought visiting resort for a party will be exiting and better than my other resort experiences.After reaching there I was utterly disappointed.1. Food which was served is awfull. Not worth for the money spent.2. Very rude behaviour from the staff.3. No service , toilets are very unhygienic.4. No proper parking facility for guest.5. DJ sound is very cheap . No bass no lights I dont understand why those people even existed there even my YT music will play better music than those guys.Verdict.: Never ever visit this place , search for another resort and enjoy .

Ve
Review №36

Stress free place. Tasty food, excellent spa service, rooms attached with private pool are too good to enjoy. Only thing to miss is Amusement park as its closed due to covid.

Ab
Review №37

Clean and well maintained. Food is amazing.

Sr
Review №38

1. Hospitality is very good (Meaning: The staff is very good)2. Service is very good in the restaurant but the food taste is average3. Common pool is not clean enough4. Standard room is ok5. We ordered a black forest cake for wedding anniversary but it ended up as chacolate cake with Happy Birthday message 😀6. Foot ball, Basketball stands are broken7. Carrom board condition is bad8. Greenery in the resort is very good

Ra
Review №39

Amazing place for family and corporate stay... very peaceful and decent. they have various restaurants, spa, pool etc. The key attraction is besides they have wild waters theme park, which has another attraction. But due to covid-19 they didnt started operations. may be on next visit....

sa
Review №40

Best vacation destination not too far for a drive and very luxury resort for quick gate way

He
Review №41

I first visited this resort in 2017 then it was amazing with all the adventure stuff and the water park but now it’s mostly a resort based on water park which is amazing but I still missing those amazing fun rides from the adventure park they had before

Ta
Review №42

Nice weekend resort with swimming pool and spa. A water world fun slides for children

sr
Review №43

Overpriced.. food is way too costly..Overall resort maintenance is below par.Being in Hyderabad, no proper Hyderabad cuisine. So its a complete waste of money...

Sh
Review №44

1 star is less because of no proper facility for drinking water. At night I was short on mineral water and room service was got closed. The only source for drinking water is mineral water bottle. No Normal water. I just kindly want to request Palme exotica that dont make business out of drinking water.pls. Its a basic human need. A kind request. Other than. This it was a great and memorable experience.

ra
Review №45

There was SNAKE CRAWLING DOWN THE TABLE WHEN WE ( in the group ) were having lunch. The whole atmosphere was in the panic state. Kids started crying.Staff is rude.Service is very slow.Cant imagine going there again.

Vi
Review №46

Wild waters is good. Just ok resort. Maintenance is very poor. Hygiene is ok.

An
Review №47

It was good but not as per the expectation. The staff was nice. But the rooms were not as per the hype it has.

St
Review №48

Love the Bali kind of resort experience

Ar
Review №49

Huge property. Nice greenery. However needs improvement in maintenance of rooms and restaurant menu.

Mo
Review №50

Excellent place for day or weekend getaway. The fiesta restaurant has a tasty menu and the staff cooperation is excellent.

ba
Review №51

Being a hotelier i personally feel that this is a best place to relax and fantastic place for wedding parties .Rooms are as per the 5star category and I love the ambience and service.Food and HK is the.. best I have experienced to any other resorts .

va
Review №52

Theres no option for zero stars.Booked a bougainvillea and had the worst room experience. AC not functioning, fridge was missing, tap in wash basin was not in an operable state. Insufficient lighting and thin stream of water from showers. PATHETIC!!!

Ni
Review №53

Poor service from the staff.Highly disappointed.

Ka
Review №54

Best Family resort in the hyd surroundings. Rooms are good. Food is expensive. Rooms can be a bit cheaper.

ki
Review №55

Awesome place to have a relaxed time with family and friends.Plan for a private pool villa for best experience!!

Pr
Review №56

One of the best resort.....1 day is not sufficient for palm exotica resort enjoyment....

Am
Review №57

Well I had the worst experience. I have stayed in so many resorts and I feel very sad to say that the behaviour of the manager was worst. They were very rude.Well I had a medical emergency ( I sent them my report) and I asked them to defer the date in humanitarian grounds. However they were rude (very rude)and said we cant do anything.. I wont recomend this resort to anyone if they cant cater to their customers

Di
Review №58

Cool place for wondering and most adventurous is the wild water

sr
Review №59

Nice place to stay food was good compared to the last time

Al
Review №60

Its was very ok as they were providing very minimum service compared to the cost they charged us. Few of the room equipments dint work and had to chase management multiple times for fix which was disappointing. Food is good and ppl are friendly.

Ro
Review №61

A great weekend place for the entire family to spend a great time together. It also offers good food menu

Sa
Review №62

Excellent location and excellent service. HOME AWAY FROM HOME.Room are maintained at 7star quality as per the covid guidelines.Keep the good job.

Vi
Review №63

Too expensive, no hygiene, worst maintenance

Sy
Review №64

Good To enjoy to free up the Stress

AD
Review №65

Cost is too high for service and facilities

A
Review №66

Very good tree plantation

ku
Review №67

Great place for a weekend stay, good food and hygienic too

Ha
Review №68

Not good for outing with friends but if u want to visit with spouse you have lot of options for your stay...food is very very expensive they even charge u for water inspire of paying such huge price for those small rooms

sa
Review №69

Great place to escape from the concrete jungle to an paradise . The location is awasum and the service is great both in the pubic area and rooms . would love to come back again with all my pals .

Va
Review №70

The place is well-maintained. Staff and management are professional. Would highly recommend Palm Exotica as a wedding venue or a getaway.

An
Review №71

Resort was good.Orchid Villa was nice it was having a private swimming pool.The environment was nice.Due to covid situation and as per gvt rules we couldnt use the octopus swimming pool or wildwaters.Fiestas food was nice.But there was no thermal checking sanitization of guests luggage which was very disheartening.Actually n this situation every people are searching for some good place where they are truely following the gvt rules....😊overall the experience was good.

Dr
Review №72

Place is good but the cost is too highThe food we ordered was tasteless and expensive.A very bad experienceI would not recommend any one for hangout

An
Review №73

Food excellent in resturant

Sa
Review №74

I stayed at Temple tree villa for two nights with my wife and two kids.Good:Private poolAmbienceChinese dishesBon fireBad:Pool water unhygienic as both of my kids got rashes and skin allergies.Food options too less, not enough options for kids.The staff is good however be cautious as we lost 2000 INR at the resort. This was very shocking as there was nothing to spend in resort and we stayed in room all day due to COVID restrictions the amusement and water park were shut. We complained to highlight the concern.I am giving 1 star due to skin allergies to kids and the loss of money at the resort. Very disappointing.

ch
Review №75

Last week, me along with my friends had a visit here and stayed here for couple of days. Their hospitality is super. The best part is food. It just feels like home. We received from them is great. This made our stay very pleasant. Overall a 5 star for your service, hygienic and hospitality.

ha
Review №76

Its very beautiful resort,restaurant and food tast and quality is also good

Sh
Review №77

Too much crowded and lost that charm.

Ar
Review №78

We stayed in B-531room and it was horrible experience. The rooms were smelly, phone not working properly...no hygiene maintained in the COVID times.No room service on time.Basketball court, football, volleyball courts are not proper..they are not separate courts but all in one..I would not recommend this place to anyone..

Su
Review №79

Very good place for a cool outing from the city with family and friends. Room options are nice. Food at the restaurant is good. Sports equipment should be maintained better. Swimming pool is good.Its adjacent to water park where people can enjoy a lot.

Sa
Review №80

Beautiful day at the resort .. cant wait for their water park to open

Al
Review №81

Over all good.. except delay in service, when u have some House keeping complaint

Sa
Review №82

Best place to hangout with 60+ games and good environment

Au
Review №83

Service not bad 😔

Kh
Review №84

Lovely resort..well managed..great for kids..

Ra
Review №85

Weekend getaway resorts😇

mu
Review №86

Need to be improved

Ra
Review №87

Nice place

sa
Review №88

Place is awesome ..

Mo
Review №89

Good n great place

Vi
Review №90

Good staff and food. Rooms are spacious,but needs better maintenance. Bath rooms should be equipped with hand shower so that it is easy to give small children,bath. Staff were very spontaneous and full of courtesy. Food was very good.yes,will definitely visit again.

Su
Review №91

Plam Exotica is a very nice, colorful, full of greenery and a lively resort. Easily you can plan for a weekend family outing here. Very nice 👌 and clean rooms are available. Services are good too. Good pool for kids and adults both. Thats the best part. They have a wild water park near by. Yet to visit that water park, but looks very promising to me. So friends what are you waiting for. Plan a family weekend picnic here and amaze your family ❤️😀. Talk to you all later.

Di
Review №92

There is not much to say about this place except that it has a pool.There is absolutely nothing on the name of activity except for playing in pool.Comfort: Bed was okay, Bathroom of good size with warm water.Food:Expensive (Thats expected.)Taste was good.Quantity was good.Pool: Decent Size, clean pool. Children PoolRecreation activity:SPA - ClosedIndoor Games - They placed a decent camera board after we spoke to them. Table tennis balls were missing tables are to close to each other and racquet is cheapest one they could find. There is a pool table but no cue and no balls.Thats it. There is absolutely nothing else there. Dont get fooled by what they have advertised on their site.Outdoor Games - Nothing.There is a training room. I didnt dear check it.Staff are courtesyIts way too expensive place to go swimming.

Ne
Review №93

Worst... horrible experience.... its waste of money to stay in this resort.....food experience is the worst one got food infection...rooms disgusting... overall very very bad experience.... not worth to got... please take if you are taking children’s with you...

Sa
Review №94

Enjoyed the family eventGreat placeWill come back soon

Ve
Review №95

The tariffs are not commensurate with the actual facilities and services. There are no sign boards of the Resort along the road from Shankarampallu, except in the beginning of the road.

Ra
Review №96

One of the best resorts in the city, but they need to maintain because the greenery seems to be losing its sheen. They have improved their food a lot compared to what it was 4 years back. Excellent rooms . and amazing pool. They also have adventure rides which is gr8. They need to maintain indoor play area, badminton rackets etc..

sa
Review №97

Good Ambience, spacious Lawns, Good Water Recreational facilities...

Go
Review №98

Nice place to visit

Fa
Review №99

Very nice resort just within an hour from Hitec city for corporate events and outings. An over night stay costs about 2500 per head for corporates. There is a large field for sports, an auditorium which can fit over 300 guests and a theme park (not included in the package).There is no liquor license available, so the administration will get a temporary one if needed. The staff is very friendly and all administrative matters were handled smoothly. Lunch and dinner buffets were top notch.

Su
Review №100

Wild waters is part of palm exotica resorts. This is a water park with lots of dry rides, swings and adventures activities. It caters all the needs from kids to old people. I shared the photos. Timing is 11 to 6 weekend 7 pm. The park have all the facilities. Ambiance is good and lot of greenery around. Good place for picnic, team outing, friends and family. Please carry swim wear.

Information
100 Photos
100 Comments
3.4 Rating
  • Address:Sy. No.125, Masaniguda Village, Shankarpalli, Hyderabad, Telangana 501203, India
  • Site:http://www.palmexotica.com/
  • Phone:+91 78938 23111
Categories
  • Resort
  • Massage spa
Similar organizations
  • In
    Infocity Parkraheja mind space, HITEC City, Hyderabad, Telangana 500081, India
  • NAVA BHARATH sangaamu (scMADIGAcommunity)DHOR, BASTHI, immampura, jiaguda, Shivaji Nagar, Hyderabad, Telangana 500006, India
  • ParkSrinivasa Nagar W, Srinivasa Nagar West, Ameerpet, Hyderabad, Telangana 500038, India
  • Green LawnsNecklace Rd, Hussain Sagar, Khairtabad, Hyderabad, Telangana 500003, India
  • KMC ParkNagarkurnool MLA, Rd Number 5, Jaya Ram Nagar, Dhanalaxmi Colony, Banjara Hills, Hyderabad, Telangana 500034, India
  • SMAAASH ZoneL4 , 6 Mall Dilshuknagar, above Max Store, Hyderabad, Telangana 500060, India
  • Lu
    Lumbini Park Laser ShowHussain Sagar, Khairtabad, Hyderabad, Telangana 500022, India
  • Biodiversity ParkOld Mumbai Hwy, opp. to Commisioner office, Gachibowli, Silpa Gram Craft Village, HITEC City, Hyderabad, Telangana 500081, India
  • B.M. Birla Science MuseumNear Birla Mandir, Saifabad, Adarsh Nagar, Hyderabad, Telangana 500004, India
  • Plabo3rd Floor, Sri Tirumala Platinum, Gachibowli Rd, Gachibowli, above Chandana Brothers, Hyderabad, Telangana 500081, India