Good items with budget friendly gadgets cheap employees tries to take womens numbers by asking give missed call and all billing staff tries to over smart
Wonderful store with variety of products with good discount compared with other stores very friendly staff who provides a very helpful information regarding product and payment options and even says the facts with transparency.
Good place to purchase as they provide price match option from Amazon/Flipkart but few items they will not have in stock. I went to purchase Apple Watch SE 40mm, They have the watch for display but there is no stock to purchase. They asked us to wait for 4-5days so that they will get the stock. Good staff behaviour. Place is well maintained.
Very well spread out and spacious two floor show room for a range of home appliances, mobiles, computers, A&V equipment etc.Courteous and knowledgeable staff.Good and safe shopping experience.
Pathetic staff.Especially the the ones at the tv unit.Lacks transparent conversation. Offers discounts while talking. And when you go to make a payment, boom! The discounts dont apply.You cant get customer retention with such poor staff that look at only getting the units sold.Croma is a brand but your staffing comes no where near that word. They arent even aware of what your work times are. If Sunday is a holiday why do you promise an time installation?? Some sort of highly established con-men you have at your store.Why promise what you cant deliver? Disgusting experience.
Customer response is hopeless. They will not clear any sort of queries rather get into offensive mode and arent providing proper details/service during billing.
Worst management....the staff was very kind but the management is very very worst! I was buying iphone 11 for Rs.54999 as told by staff as it was showing in the system! At the end of billing the staff had a conversation with store manager and told sir the price has been changed now it is 56999 you have to buy at this price only prior to this the device was billed at 54499! Staff even called other branch in banglore and asked the price there it was same 54499! At last I would say the management is very bad as hell! Im giving 0 zero customer satisfaction....
Pathetic horrible staff of microwave oven section. There was this one staff who was kind of middle aged in microwave section, when asked if there are any offers right now, he bluntly told we don’t encourage bargaining here . Fyi, asking for offers is completely different from bargaining. First train your staff properly and teach them how to behave with customers . My main reason of not buying here was the attitude of that staff. I don’t recommend this place to anyone who don’t train their staff on how to behave with customers . We don’t come here to bargain . Arrogant staff .. please learn something from your competitors like harsha who treat their customers so well. Well the loss is for you not us by keeping such outdated arrogant staff
Best thing about this store is that u can get all brands of Mobile, TV and much more. And u can live verify whichever phone u would like to purchase.
Recently I bought a Dell laptop from the Croma. I had very best experience and staff are excellent.
Little expensive products with great ambience and excellent product portfolio
I was not expecting for chroma, Hubli to have have this iphone 12 pro max mobile at their store, sincse its the latest mobile in iphone, But surprisingly it was there, I have compare the price with online Amazon and flipcart also, there was no difference in price, hence with 5k cashback, I decided to buy from the store. Coming to staff of chroma, its seems they are not customers friendly, their approach towards were not so good, seems very casual, hence they need to improve this. If chroma people are seeing my feedback, pls improve your customer services. Thanks.
Good envirnament good castomer service
Pretty good..although bought a vego cooler and had to return it after two days because it was not working. They replaced it with the new one and I loved it.
Worst staff who are only bothered about selling off the products by misleading the customer.
Good all product avelible
Best performer yesu we like him
Croma is the best place to buy electronics products. Here you can try various types of products.. there are so many national and international brands available here..and We can get exciting offers here ...go and buy whatever you want to buy.... Pricing of the products are also good.. Loan facility also available....
Not for the ... Customer satisfaction ...no warranty no guarantees ...
Good experience by croma thanks for croma staff soumya darshi she is good
Poor service.. though Croma looks big outside, Croma Hubli is extremely disappointing in customer service.. I had worst experience after purchasing water purifier at Croma Hubli .. extremely dissatisfied with Croma Hubli customer care
Very worst service staff r very rude they give old stock to u with new stock pricethey cheated u dont go there pls
Very beautiful service from Edwin Johnson croma appriciated
I have mixed review, hence 4 stars.Shop was neat and clean.Sales executive was very helpful (Mr. Shabbir) and explained in detail.But,the billing was 15 mins late. Sales executive was with me until billing is done and was requesting the billing person to get it done soon. But, the billing staff need to be more attentive.
Prajwal is doing so good and I m impressed very much....keep doing like this bro
Reasonable price and service is good.good explanation by mr.mohd.sarfaraz
Very bad after sales service by Croma. I purchased iPhone 12 from them and they were very friendly but after the sale, when I wanted a charger for iPhone 12, the employee confirmed the availability and promised me to keep charger for me. Despite promising they made me travel and then they told it’s already sold to someone else and this continued 3 times.
I purchased by havells company cooler .it is a senceble cooler. And it is gud quality cooler .
Best one all staff are very friendly and caring, thank you croma, I had been here to purchase I phone 12mini, special thanks for Saleem
In croma service was not provided properly they were irresponsible in their work
Very iz Good I lyked croma
Good experience croma staff n ill thank css soumya darshi
There is no proper responce no stock
Good store to buy electronic items. When you are visiting just call them and ask about product and visit. It saves time
Im not sure if its due to pandemic, the shop seems to have less options. Staff manager used push strategy to sell products. 😄 Can improve a lot in terms of customer satisfaction. Customers visit big showrooms to experience variety and freedom to experience all other products, but it seems to be restricted here.Well sanitised and maintained very neatly.
Nice shop with all standard electronics products with competitive price at one place. Polite staff, with display of all products, lot of space, good location with car parking.
Staff behavior is worst. Yesterday I visited and I asked him about is there any discount or not he was not at all responding and he was so rude to us even if there was discount I would have not took that item coz of his rude behavior
Can get Advanced & Best electronic gadgets at best price
Croma representative assured DYSON HP04 would be sent within a week. Its been a week now no one bother to even inform. My parents ask for contact number at the showroom. While making the full payment. They replied ” we will call you”. They assured the same will be sent before a week time. All there talks only to sell the product. Croma representative have no knowledge of the product all they do is try sell with an EMPTY brain( No information what so ever. ( Croma representative too pushy to sell BEWARE PEOPLE). My parents waited for 55mins. just to do the payment. They are that slow, confused, unable to communicate, far than prompt response, Zero Calibre.
Good experience frm the staff thank you croma
The only shop who assisted good in sales and after sales service
Worst of all the Multibrand electronics shops worst than Harsha ! No body will come to assist you and if at all they come theyll just leave. And run away behind other customers and half the employees dosent have Knowledge of the things ! And worst part of all always out of stock thell tell tht at the end when you have wasted lot of time browsing through the electronicz!
If Fast service and response is what youre looking for, this the place .
They will not provide service for any devices. So irresponsible and very disappointed
Good service by Mr.Manoj and Mr.Wasim
Sales people doesnt responde properly to customers. If customer ask more questions his presence in the shop will be ignored.
Delivery is poor. Sales people are polite till billing, once billing is done tone of response changes.
Friendly staff, variety of products range is available. Reliable store to get electronic items.
Nice and big showroom I like it but sorry to saying this Workers didnt caring customer no one respondence sorry to say this I hope I next time its will be Care
Worst service of hubli croma.. we purchased washing mashine and late delivery after 4 days , still they did not come to install also.. not responding calls as wellReally upset with service
Staff behavior is good and also get different products
Staffs are really find & they servicing there customer from Herat.. Really worth to purchase a product there
The main building has been divided into 2 floors. The ground floor consists of living room appliances such as television, sound system, headphone, laptop, mobiles and others. The first floor consists of kitchen appliances such as chimney, toaster, microwave oven and so on.The shop offers discounts and benefits on daily basis based on respective banks and e-wallets. During festival season you will also get additional accessories in addition to the main product you are purchasing. They also offer 3-hour, 12-hour and one day delivery depending on the product. You also have a section at the entrance where you can keep your belongings.I have personally purchased a laptop and a power bank and have no problems till date.
Very friendly staff. They assisted me in searching and finding the right device for me. Very clean and safe environment. Wide variety of high quality products.
Wonderful store. Good service!
Ambient Atmosphere with best customer service.
Had a very bad experience, while buying a laptop. Non-responsive and hostile attitude of the staff.
Very bad experience. Staff exhibit very poor response to customer. We have selected product after going through different options during billing sales manager told us that the price tag was wrong on product and price is higher than tagged as per their system. This is pathetic, when we ask manager he has no clue. Better choice would be Reliance and Girias.
Worst Customer Service and No point to go the store.I called a day before to ask whether the iPad was available in stock or not , as it was a covid situation I didnt simply want to get outMr. Satish confirmed the availability of stock, Next day I go the store after travelling 25kms the store says there is NO STOCK,I was frustrated but thats okayI asked him for a New One Plus cable,He says me even that is not in Stock.I dont understand what is the point to own such a big building. When you guys cant maintain a basic USB cable.It was my first time I was gonna buy something in CROMA,But sorry , You made it to NEVER BUYING IN CROMA, Also suggesting my friends to do the same,
Good experience specially finance HDB finance staff
Croma Store and the Online Electronics ShopCroma, a Tata enterprise is an Omni-channel electronics retailer with over a decade of experience. With 150+ stores across India, Croma’s expertise lies in dealing with categories like Home Appliances, Kitchen Appliances, Smartphones, Computer & more.
Good behaviour suggest a right way to choose products
Although customer support was good.They made us wait for too long.
Worst service when I called to enquire about a LG fridge. by samuel no response rude talking croma loosing its brand value pathetic
10days back went shop purchaged on 17th June indian product croma microwave . They said will send executive for explanation in 3days but till now no one called and assisted . This is wat response with company
We purchased the chimney from croma they dont have any product knowledge and specification. simply they will explain the customer without knowledge. very bad experience if we ask for service they said you need to visit showroom and speak with customer very attitude. Now day all product services registered trough call this is the only showroom telling that need to visit showroom.
Well established place to physically check out the product.... although the staff does interrupt some times
Pathetic behaviour from Mr.Samuel when I called to enquiry about Realme x2 phone availability. This kind of people are virus for any organisation. I will never turn to chroma, and will convey to all my friends about my experience...
Bill not yet received through mail...Whn asked via phone call.They tell to visit croma again and ask billI was said their wont b any hard copy..the bill will b sent via mail itself...The person sitting their in HUBLI store(WASIM ALI) is really irresponsible and doesnt know to solve an issue...Cromas fault
Sir, please can you order the iball slide avid tablet phone which is available in croma. Rs.1,994.is there any stock if not please order it
Buying the product is easy..but getting the product billed is another task.
Very good financ staff
Good Place for One Stop Needs for all Appliances...
Good hygiene good staff and good management... Thank you Croma team
Very good sales people
Thank you Croma, i loved being shopped at your place. looking for great support. Happy New year Holidays !!
Worst enquiry staffs ....... Anyone reading this review directly give them 1 star ....... I had a very good experience in banglore Croma but this is pathetic
The best store..I want know when it will open in lockdown .. Because I want to purchase tv
Nice
A good shopping centre in Gokul road. Staff are so courtesy and polite. All electronic households and gadgets available on market price. No cheating by the staff.
Very Good Service. Great helpful attitude of the staff. Mr Nagaraj was very much helpful and proactive..
Lacks Variety and offers in comparison to R Mall and Big B
I have purchased PS4 recently with good discounted price. The main reason to purchase was the store manager were in he was most comfortable convincing me giving me good discount. And offering me the different products and benifits......
One of the best electronics show room in Hubli.
Nice services Mr madan given nice suggestion
First Croma is a place for all electronics but you wont get what you need,and worrkers are not so qualified,dont about items they are selling,prices are high then in mareket shops.
Its good to have I electronics mega store like Croma here. The store is similar to ones in other cities. Its big. Easily approachable, situated right on the main road. Service is friendly.
Good electronic products available. But staff are less to attend customers. May be due to COVID.
Had a good experience in the store..
No variety in laptops
Misguided me with schemes, though I was a Tata employee i was not given any discount
Prices are reasonable and all should buy electronic items at best price. Executive rajesab explained good and his patience was excellent. thank you rajesab and all croma staffs