Yesterdays visit was to enquire about possible service of my vehicle. I was directed to a window to speak with whom I suppose was the service manager. This was my second time having to speak with him regarding an issue. He does not have a great customer service personality. Both encounters with him were negative with him telling me what he couldnt do as opposed to trying to find a solution to my problem. There are too many places that offer the same services that have nice people who appreciate your business and value you as a longstanding customer for me to continue to patronize this business.

Great prices and have always taken great care of my vehicle. Plus customer service is amazing.

They are honest and trustworthy worthy. I will be going there do all my car needs

These guys are a life saver. I had a my rear transmission shaft seal replaced and it was very affordable compared to other shops i called. They were professional and polite and explained everything to me. I appreciate everything and I will definitely come back for any other issues my vehicle has. I highly recommend Reliable Auto Services.

Very good on a timely manner.

5/1/21, I took a vehicle , that I previously had put new tires on and had alignment checked, to Un Reliable for an alignment and tire rotation because the vehicle was going a long trip and I had recently hit a large pothole. 1st. of all I empathically insisted the vehicle be locked at any time it was not in their shop. They asked for a contact number, and I gave them my cell # and advised I would have with at all times. I never heard back from them so after several hours I called them. They advised me they could not do the alignment because all ball joints and control arms were bad and needed replacement. They quoted an estimate of $1511.08. I advised them I would pick the vehicle up.When I returned to unreliable, I found the vehicle in the parking lot, unlocked. When I ask why they had not called me, I was told they did not know I had given my cell#. When I ask why the vehicle was not locked, they could not tell me why. of course one of the owners did apologize. Then they presented me with a charge of $53.19 for the estimate, which I felt was unreasonable but since they were holding my key hostage I paid the charge. Two reason I picked the vehicle up, (1), I have the experience, the knowledge, the time, the shop space, the necessary shop equipment and tools to preform any repairs needed. And (2) the parts I was told were defective had recently been checked and they were good at that time. I called a local competitor of theirs and asked what they would charge to inspect the front end and give me an estimate and was told there would be no charge. I took the vehicle to them and did not tell them it had been to unreliable.and I strongly advised them to check the front end very closely and report anything that prevent they from doing an alignment. A short time they called my cell# and advised there was no issues with the front end and the alignment was preformed. When I told them about my experience with unreliable, they just shook their head and said we dont do business that way. If the folks at unreliable were lying or grossly incompetent, I do not know. But I thought if I were in the owners shoes, I would want to know about this incident, when I returned the following day to unreliable and spoke with one of the owners, I found out just how wrong I was. I will soon be seventy years old and I have never met a business owner that was as vulgar as he was, that has more contempt for customers as he, that made outlandish accusations against me or called me a liar, that has as little concern for customer property as he does. When I advised that I was a mechanic and knew how to check ball joints, he called me a lair. He defended his employees by the weakest of excuses. He said that if a mechanical part was defective or not, was a matter of opinion, which any mechanic will tell you a mechanical part is either defective or not is based on facts and not opinions.It has been said a liar thinks everybody lies, a thief thanks everybody steals and a cheat thinks everybody cheats. And corruption runs downhill and not uphill. I left him with a simple truth, I can live with ywhat you done to me and you will have to live with your conscience. But as 1st Timothy 4:2 tells us, not everyone has a conscience.I spoke to one of the owners on two separate times and he had plenty to offer a resolution to my complaint but failed to do so instead accused me of trying to set him up! I still have no idea what he meant by that ridiculous statement. If his response indicated he did not know about or he would have attempt to resolve the issue, it aint so.If you place any value on your automobile, the contents of the automobile or your pocket book, take to a trustworthy shop and not to unreliable

Quick,fast and affordable.i wouldnt deal with anybody else

Alignment wasnt right at first but I took it back and they immediately fixed the problem

Cant speak highly enough about Reliable Auto. We had a customer in need of additional work in the McComb area and Randy was extremely helpful in getting the vehicle in and out in a timely manner and at a great cost! Thanks so much Randy!Will ArnoldAamco TransmissionsJackson, MS

Traveling through Mccomb and needed an oil change, the folks at the shop were friendly and accommodating to this out of towner and got me in, out and on the road in good time and at a fair price.

Good place, and good people, never had an issue with them. They are very friendly people, that seem to care, check them out.

I woke up on one morning and my car would not start. It was not making a sound at all, no clicking or anything else. My windows, radio, clock and everything else was working. I immediately researched local auto repair and service shops here in McComb, MS. There were many to choose from so I looked at the reviews on Google and Reliable was one of the best. I called them and they gave me a number to a tow service, Bond Service which arrived in a flatbed towing vehicle and dropped my car off at Reliable. In a day or so, my car was running again. They came to pick me up to bring me to the shop to finish the transaction. It was the starter. The price was more than I expected but I place value in the service I receive. the time it takes to repair my vehicle and professionalism. These folks are timely, professional and caring. I would recommend them to anyone.

Very fast service and very professional. Will return.

Great services

Absolutely awesome! In town for our granddaughters surg at the hospital. Her moms car had a low tire. We got it fixed quickly, back in time for her getting out.Thank you, Reliable Tires of McComb.

Great customer service!! Everyone there was extremely helpful and gave me the information that I needed. My car was serviced in a timely manner and I was completely satisfied!!! Thanks so much 😊

This has been my Go To shop for nearly 20 years. I get great service at a fair price. Even if you dont need service, you should stop in just to see the Car Part Artwork. Very elaborate and original.

Ive taken various cars Ive had to them over the years. One time something was messed up, they fixed right away and it was just a tire stud. Ive gotten mower tires, atv tires, and car tires here at fair prices compared to most shops. I cant tell you how many thousands of $ my family and I have spent here. Never had an issue. Its family owned and the Harringtons are always super nice and use our names and ask how family has been. Theres no reason not to come here if you need work.Dont take your car here for an oil change if you expect to be done in 15 minutes. Thats not what they advertise. But I take it here cause they do it right. That matters more to me. Theyll even vacuum your floorboards out!They know the business. If you need work done, they call with an estimate and wait for permission to proceed. Best shop in town with knowledgeable mechanics.

Im very. Satisfied ... thanks guys you did a great job in fact I made it all the way to California like you said my car would

Great service

I recently purshased a vehicle from here for a great deal. Had an issue but the staff got on it as fast as they could to get me back going again. They were even nice enough to give me a loaner vehicle to make it by on. So if your in the area and want great service from the pros or just to get a great deal on a new used ride, then these are the folks to come see for sure.

Love this service from reliable auto , they take really good care of my car,Im very pleased and I buy all my tires from here bc they give free tire rotation. Dave is my guy.love it ..

Nice place and people Used to get tires there all the time BUT came in one day to get oil changed and I was asking about some tires for my highlander, guy gave me card saying he can get me some tires a lot cheaper that what is on there and same quality, well 2 weeks later I went back to get tires and Oh maam we dont have the tires you are asking for REALLY! So I dug in my purse found the card the guy wrote on and BOOM! Got my tires! Guy said he didnt remember saying that!

These guys are top-notch. I live in New Orleans and had my car serviced at Ray Brandts Hyundai in Harvey. After about two months on my way to Memphis, my car begins shaking violently with the engine light flashing. I yell at my phone that I need a mechanic. Phone leads my dying car to the next exit and into Reliables lot. I was pretty nervous about the situation until I began reading the reviews for them on google which eased my mind a bit. Once Im back in NOLA, Reliable calls and gives me a detailed explanation of what had happened. During the $1,617.51 for all new ignition coils, the dealership mechanic failed to properly install the ignition coil for cylinder 3. Reliable quoted a very fair price to fix the issue and input the detailed explanation into the statement per my request. I had to take a day off from work, board a 2-hour train to McComb and walk two miles to get my car back, but honestly if thats what it takes to get my car fixed the right way, the first time, at a fair price by honest and competent people then thats well-worth the effort. I can see myself going to them in the future regardless of the hassle it is to get there from New Orleans.

True to their name, they are definitely reliable. If you dont know how to fix it, bring it here. You just tell them whats wrong, give them your keys and go home with a friend. Theyll call you either a few hours or a few days later telling you whats wrong, give you a price and then call you again when its fixed.Just dont bring them something with 1,000,000 miles on it and a rust coat and expect cheap service.

I am very satisfied with how quickly my trucks transmission was repaired, the tow driver was very conversational and friendly, and I appreciated the prices. The repair was very efficient and the issue has not returned.

Helped me understand a situation on tires i didnt even purchase from them. Im still getting the run around wish i would had purchased through them from the jump.. I wouldnt be trying to buy a set just to get mine replaced

Great and speedy service

Will not be back, they are not reliable. Studs broke on my way to town, so i was there at 4:30 because of a emergency with my rim and the truck was not in drivable conditions, and they said they didnt have time and might not have the parts. I understand that they close at 5 but did not even offer to look at it in the shop to see if it could be fixed. So myself a female was left there after dark, until my husband could come get me. dont sound very reliable!!!

Please do not waste your time or money at this business. The prices are double that of most auto service stores in the count, they provide a timeline for when your car will be finished and it takes nearly five times longer (even simple oil changes take longer and our vehicle was there before they opened with an appt.), their customer service is abysmal to say the least, and they bring your vehicle back with half the jobs UNFINISHED! This was the worse experience we have ever had, and I hate that they were recommend to us.

I had my 2004 f150 4.6liter triton tuned up, which was long overdue 109,000 mi. A local dealer gave an estimate of $650 or $1250. Anyone that knows engines the triton can be a nightmare changing plugs. Anyway Im very happy with the tune up.Truck runs fine. The tune up only cost $475, so I had them repair both rear doors that I could not open for $190. Im very pleased.

Fast service and awesome customer service!

I work there , so yeah, its gonna get 5 stars baby!!!!!!

It always has what you need. Service is speedy and efficient.

Friendly and prompt auto service provided here. Take a tour inside and view the metal artwork.

Very detailed, experienced , honorable, courteous reliable place. So professional 😊

Great customer service would recommend to anyone

Very good service

In Mccomb, this is the best shop. Their name says it all

Called them for a quote and the man said hell call me back with it. Its been over a week and still no call even though I went to someone else for the job. J.

Good work, reasonable prices, good people. Been going there around 17 years

Excellent car service

Great people. The name says it.....Reliable.

Helpful, knowledgeable staff, good work. Used them for 10 years.

As always, fast, reliable service.

Great place for all your car service

Love the staff, fast quality work.

They treated me fair. Upfront

Fixed my truck and advised me on a way to save money on the repair

Great owners, employees and service.

Its close to work. Ive had work completed on my vehicles since the year they opened.

Very Friendly

Great place to buy tires

They do g re at work

Good like it.

Very Reliable services

Good customer service

Clean friendly

Fair, helpful,informative