I bought spects from them and it broke because it was of such poor quality within a few months. The customer care said we cant help you. Honestly the use of cheap quality materials is so rampant in coolwinks that I understand why people choose lenskart despite of them charging double the amount. What good is 50 percent off if what you buy will not last.
Amazing packing. Super fast delivery. Super fast return. Sub standard Quality Product. Extremely disappointed!
I ordered my eyeglasses from coolwinks.on 22/07/2021.till now it hasnt been dispatched when I call the customer care they will ask me to wait 24hrs.now it is 144 hours completed no response from them.guys dont order from them.lenskart is the best my order Id is CW2207217604106.if I ask refund they didnt processing it.full fraud guys never order from cool winks
I order screen protected eye wear and they cheated me they give me broken frame & when I raised complaint they are not listing, and not returning back , so I requested dont purchased from cool wink. trust me they make you cry if you buy
Guys please save your money dont buy from cool wink, they making you fool, once you buy you will cry for return,,,,i request you to save your money. they are cheaters
I have been waiting for my prescription glasses for the past 7 days and it has still not been dispatched even though their order page showed that the glasses would be delivered in 3 days. Probably wont arrive for another 3-4 days. Best if you order from a store or opt for lenskart instead.
Great quality products in best price. Frame & lens quality is good as per expectations. Policies are always in favour of customer. The product range is more then other facility providers.
One of the best glass shop i have ever seen. It has collection of all type glasses. And the main thing is that their glass are of good quality especially the spectacles
Best spectacles shop i have seen in my recent time. It has amazing collection of all new varieties of glasses and spectacles. They offers. Us good service also
Very good lenses and frame quality at low price. This is the best and very nice Application on the play store. I will recommend everyone to download this app.
I ordered 2 piece of spectacles from them. They gave an offer which was good. I paid and waited for delivery. I called their customer care regarding the delivery info. And next day, came to know that, it was canceled. And till date no refund has been given. When called about it, they just hung my call. So irresponsible and irritating customer service. Lost my money in it. I have their call recording. I will post it in FB so others can know about the scam they are pulling.
It provides awesome sunglasses at a reasonable price. I will definitely suggest this app to others. You have won the confidence of my family.
Pathetic customer service. Customer executive directed me to this store and I drove 15kms to reach the store just to find that optician and staff are not available due to COVID-19.
I had ordered three eye glasses and the quality of the frame n glass are superb. Really happy with the service providing by coolwinks and customer care executives are also very approchable. Thank You Coolwinks.
It has the best collection of trending spectacles and glasses. Their offers us good quality spectacles and glasses. Loved their service
Sunglasses.Itis the best place to buy specs. The best part is that they are really good at consumer services. Great collection of frames and prompt delivery.
The prescription eyeglasses lens provided by Coolwinks is very good and promising but dont buy the frames because its of below par quality.The reason for such review is because I had bought prescription eyeglasses from Coolwinks and to be honest the lens was very satisfying yet the mistake I made was the frame was of below par quality which j failed to notice and after three months of purchase and the eyeglasses sitting idle in my cupboard and one fine morning you wanted to try the eyeglasses and to your luck the frame just cracks like a biscuit.Total wastage of your hard earned money better try products from other provider or buy it from retail outlet, rather for silly discounts you waste the money (Coolwinks cash)I appreciate Coolwinks for selling such quality products to customers, and a gentle reminder to others who get amused by the big discounts better think twice and fully utilise the 14 day return policy.The moment you get your eyeglasses from Coolwinks, do thorough quality check by throwing on hard surface and kicking it around so that if does not crack or break then we dont have to use the return policy.I hope this will be a useful review 👍
Very Very bad company. Bought defective items and returned within 2 days 2 weeks back but refund not done.
They are just making fool.I ordered eye glass many times due to cost.Last glass I ordered is in June 2019They delivered anti reflecting coating only as I ordered Blue cut lenses.No proper response from themthey charge delivery charge if you wont like the product.
Lot of models and amazing collection of glasses are there with great offers. Good quality spectacles available.
Amazing Collection.This is the best place to shop for any kind of glasses.Cheapest and best quality specs, sunglasses available at one platform.
One of the best spectacle and glass shop i have ever seen in my life. Their sunglasses powerglasses are of good quality
A very cool and good app for checking eyeglasses, spectacles and sunglasses which can bee seen without wearing and can be very easy to use this app to check.
Very poor quality. Ordered a specs for 1800/-, which are same as local 300/- specs.
Coolwinks app has the facility of sunglasses to online customers. I like this app. One of the best applications for ordering online eyeglasses.
Very good application I got my glasses on correct time I glasses sunglasses power glasses all are available here nice service too. Highly appreciated by everyone.
I have purchased 3 pair of spectacles here and one of them is eyeglasses where I used it for 2 years almost. 2 other are sunglasses that are very good.
Had wonderful experience with coolwinks app.. Nice UI and l have recently purchased a eyeglasses for my mother and she is very happy now, quality was good..
Guys, its request do not buy anything from this site/application as they mainly deliver you the cheap and poor quality product and dont even take the product back. Better you buy sunglasses from any local market @200 as with the same they are delivering. When you raise complaint or request return the product they stop entertaining you. I have lost 2600 and they fooled me.
Guys, its request do not buy anything from this site/application as they mainly deliver you the cheap and poor quality product and dont even take the product back. Better you buy sunglasses from any local market @200 as with the same they are delivering. When you raise complaint or request return the product they stop entertaining you. I have lost 2600 and they fooled me.
They send you damage product and after that they do want back, dont buy guys they are cheap ,instead of this you can buy from lens kart or amazon.
Very good
I like to use this application. one of the best application for ordering online eyeglasses. i suggested this application to all my friends. dont forgot for use this application.
.The product is really awesome....perfect goods delivered as per our order....I am really happy...and I suggest...take your eyeglass of any usage only from CW I recommend that.
Delve into the fashionable eyewear world with India’s leading Online Eyewear Shopping App for Eyeglasses, Sunglasses, Prescription Sunglasses, Premium Eyeglasses, Sports Sunglasses & Computer Glasses and find your statement look.
Awesome sunglasses. Had ordered and I,m very satisfied with the product. No payment issue while checking out.
Great quality sun glasses. Had good experiene with deliveries and product exchange. Kudos.
Lucky to have this app excellent customer service its been a long i m ordering from this app no faced any issues with services
You can get free eye test. Also try and buy the glasses from among the various designs and varities available at the store.
Their products are Awesome !! I just received my pair of sunglasses today. First of all let me tell you all the reviews below look like they never ordered anything and want to give their Gyan to users which is misleading. I ordered the sunglasses with a google pay referral code and got a pair of sunglasses at an optimum cost. They might no carry a so called brand tag but Coolwinks is delivering its own branded quality sunglasses at a very good price. If you do not care about the tag but more about the quality and worthiness go for it.
Coolwink is very best store here u can find so many varieties of in affordable price
I am recently visit this shop in this shop awesome sunglasses collection ,In this shop all staff behavior is a very good with us I recommend to go visit all of you.
This store is super and all good sunglasses here I suggest you at least one time go and shop from this store
Coolwinks com very very great i really like this coolwinks com nice features coolwinks wonrerfull
It has very Nice product.I really feel Comfortable by using these
Very good quality of specs avaliable at very best price. All brands specs are avaliable . Happy to buy them
I placed an order through Gpay. My order didnt get confirmed after 7 days with daily call from my side to confirmed order. Then I canceled order. Meanwhile I placed an order through lenskart, I got my specs in 6 days including a exchange process, before getting refund from these guys! Coolwinks is too slow..
Coolwinks is the best app for buying products in online. It would be very helpful to me.
Coolwinks is a fraudster company, they lure you into their offer but when they receive enough orders they will abolish the offer without notifying you. So listen coolwinks i will not recommend you to anyone. hope you will learn a lesson from this.
Lenskart is best quality and too good for part time users .
Best spectacle store for buying goggles . They will provide all kind of goggles for your requirement.
Ghatiya products hote hae, do not buy glasses from here.
This store is really good and all good sunglasses are in here and I suggest go and shop
It is a good company...its work is quite nice and rapidly great working ...
Product quality is very poor, one can buy a similar product at cheaper rate from street vendors. Offers are alluring, better go for others options if you are planning to buy.
Frame is of very cheap quality...Worth not more than 300 rs and listed price is ridiculous 4000/ ...I consider this cheating saying we are selling 4K on discount of 60% ... Interestingly even with discount it is not worth the buy!
I Have ordered 2 Pairs of sunglasses in the month of march 2020.I kept them for my vacation but Due to Pandemic situation and Lockdown,I didnt used them but they were broken by themselves as the material of frame was very bad. Bad Experience.
Never buy from them. Worst experience by far. First they send wrong product and then never pick it back up and your refund is kept on hold forever. Also, there is no escalation matrix established in this organisation.Update: 2.5 months have passed and they have neither picked up the return product or refunded money or provided replacement glasses. If you are banking or trusting this team - you will regret!
Very bad in after sale services. If you face any problem with your lenses during the warranty period, they will never resolve it. They will give you such a nonsense excuse and refuse it. One of them is here,QuoteWe regret to express our inability to process your request as the warranty is provided on lens coating. This warranty is not applicable to damages resulting from any sort of negligence, mishandling, accidents, corrosion or rust, and loss of components or accessories on the customer’s part.UnquoteI really dont understand, how lenses got spot faded from several places without failure of lens coating.So guys, rest all upto you. I am extremely dissatisfied with after sale services.
Bye 1 get 1 offer they send only 1 . Multiple times I complained to customer care no response. No 1 fraudulent company
Quality Sunglasses and at best price.
This is very useful it daily shopping sides.coolwinks app was products perfect.
Too many offers and mind boggling trade deals but, the quality of content ( website and proper arrangement of products) could be better.
This store is fantastic and i recommend all to go to this store for fanstacic sunglasses
One of the best winks is here I love this .....
Best quality of sunglasses, I am so happy, I really like coolwinks...
Not bad but high price
Nice sales Ecommerce company
We dont want your cheap products for almost free. We can pay for quality products at reasonable prices.I think you guys need to change your marketing strategy.
I reas many people have issues with them so trust me people are genuinely in issues because of their quality and unethical behaviour.
Avoid placing order to them. Even after placing order for eye glasses on 18th March my product wasnt deileverd to me till 7th Apr and instead i was told to go to their courier partner office and collect the same. Have to travelled 20Kms to get my product.Customer serivce is un-reliable with laid back attitude.Caution: They delete negative reviews and block the reviewer as well from all social platforms.
Horrible service. They couldnt confirm my order after payment. Still theyre asking for confirmation after payment. I think my money has gone. Theres no response for the mails at all. Completely horrible service.
Coolwinks on-line shopping app is very helpful with me
Very cheap quality products, Sunglasses Mrp 1000 rs on coolwink easily available in front of Red fort Delhi for just rupees 75. Also they just create rich look by their outer packing. I suggest while buying any product from coolwink first compare their quality and price with other genuine brands.
After using this glasses my eye started painning without using this glasses.so we need to use continuous for our entire lifetime . Fraud
Loved my new power sunglasses. Got my cashback too. Have ordered a couple of times from here and it has always been a great experience. Thank you Coolwinks.
Ordered two pairs of sunglasses and got them right on time. Also got the cashback as promised. The sunglasses are really cool. Thank you Coolwinks for the wonderful experience.
I have ordered the product a month back , they sent it with error in the power , when i asked for return , they told to ship it via courier, i have done that also , after sending the product 15 days back , they are still telling they have not received the product , i confirmed from courier and getting the receipt/proof of delivery and will mail them, even after that i dont think they will refund my money , so i have lost product also money also , dont purchase anything , they have pathetic service , you will loses money and will get irritated with their same type of reply with every chaser
Coolwinks Is cheating its loyal customers by the offer named Get 100% cashback after 14 days of delivery Dont fell prey to this trap, they never give that amount by making worthless excuses. Disgusting Service received this time.You would never receive your money back according to the excuses they say.
Awesome products at a very pocket-friendly prices. Quality of lens provided is very good and delivery is super-fast. Totally recommended for college-students.
Fake company and products.Dont purchase anything.
I got damaged product and when I complaint they told me I apologise but they dont have replacement policy and now dont give me reply on my mail.This is the worst company.. Their team will tell you lies.. And once youll buy the product they will back off from their promise.. And say sorry for the inconvenience.bad service and quality they dont provide customer satisfaction. Never buy product from hereFraud company
Fraud.. Dont fall in the trap... This is the worst company.. Their team will tell you lies.. And once youll buy the product they will back off from their promise.. And say sorry for the inconvenience. Bad quality products..... Dont fall in their trap.
You can get glasses at really cheap prices. Glass quality is good. Does not have much variety of frames.
One shop stop for your all eye wear needs.Currently Coolwinks is the most genuine and trusted e-commerce brand in Indian Eye wear market.Tried a couple of times,be it quality/durability/offers/cashbacks...they wont disappoint you....
These people are doing a great job at fooling people. Its by far the worst experience with an online shopping app. Im going to spread the word around. A big time fraudsters. They have a poor customer service. They would take more than a week to reply to emails and their call centre is even worst.
This is the worst e-commerce service i have ever seen. They dont have the option for refund but have the option for cancellation. What the hell is this?? If there is no refund policy then there should be no cancellation button after placing the order. They just fool you by giving 100% cashback or by adding coolcash in your wallet.PS- Just hire some better app developers who should have a simple common sense.
They are fraud. First they give you awesome offers so that you buy and have their trust. Next they give offers and dont give cashback taking your 2000 telling that coolwinks has right to terms and conditions. Fraud. Please dont buy and support them. Its a humble request. We need to complain about them
Good company & nice return or cashback policy but not for those who want everything in Free.
Order pottu 12days mela avathu....no response.....total waste
The most PATHETIC services you can expect from any ecommerce site, these guys cant serve, keep on giving System generated mails, they are just piece of trash
Better than lenskart , good quality
They are doing fraud with us instead of making good relationship.They will grab your attention through 100% money back guarantee within 14 days but after 14 days they will declare you ineligible for cashback on irrelevant point.
They have scheme call 100% cashback where they promise their customer to buy product and after 14 days they will return the money. But surprisingly they never do that. They always cheats on you.
Thank God, these reviews saved me, i was about to fall in trap of PhonePe/Paytm offers published on the website which says we will get Flat 1500 refund. on order of 1500 or above... i too must have ended up paying and then crying here on internet... lenskart is no different, they are cheaters as well, have pretty bad experience buying from them, have faced a series of false commitments at each and every process involved..
Cheated on Cashback. Guys please avoid the company. Before placing the order, I got the confirmation thrice from the customer care and after placing the order they now said you were not eligible for cashback. Its not about 2000 rupees, I lost.. its loss of trust.
I had mine worst ever experience with this company, they are famous for their attractive offers. And recently they introduced an offer in which customer is eligible for 100% Cashback after 14 days post delivery and return period is also 14days , i.e. youll be unable to return product even if cashback is not credited(this was the scam).I also purchased from them, and confirmed from customer care 3-4 times for my eligibility during that 14 days and every time they said that Im eligible for Cashback , but after 14 days they simply denied my eligibility due to any random reason.And Here Im helpless and lost my money.