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Knowlarity Communications Pvt. Ltd.
AWFIS 7th Floor, Ambience Mall (Gate Number 4, NH8, Ambience Island, Gurugram, Haryana 122002, India
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Kr
Review №1

This is the worst company to work with. They do so many tantrums once you make payment. Their super receptionist app is very customer unfriendly. Their customer support is also very pathetic. They will not listen to you. They will delay your work unnecessarily. I will highly recommend not to use their services.

Ve
Review №2

Service is too poor...I have contacted too many times for KYC Update but did not get any response and they just suspend my IVR pannel without any information. When i complaint many time but no one take it seriously..i Have loss my Lakhs of business due to this Worst Service

Ma
Review №3

I paid for their customer call services in May 2021 for 3 months for our philanthropy initiative for Covid Patients and I am hardly disappointed that I didnt got the services on time due to which I couldnt help anyone. I had to put on hold as I couldnt reach out to everyone whos in need. Its been 3 months and I am tired of asking them for refund for which I dont get timely response from anyone. I have been marking mails to Amit Shukla, Shambhavi, Shwetanki Makkar but none of them has the courtesy to reply back.Order No. 142240Order Date 29th May, 2021Avoid this company for any future contracts !

Na
Review №4

Worst Service Experience, I have paid for Script change 3540 but they are not taking any action from last month i am requesting but they are not taking seriously...How a B2B company can be such Irresponsible...

SE
Review №5

Fraud company .Takes money & does not deliver service.We had dealing with Mr Pankaj.

Ne
Review №6

No one listen after sales....Facing too much issues...contacted many times but did not getting any reply from last month

Ku
Review №7

Very bad service, एक दम घटिया ,Totlly hopeless ,Never recommend to someone,Pathatic customer support ,जीरो

Su
Review №8

Poor services. Pathetic customer support. Donot buy their services. Their app is also super flop like their customer support.

as
Review №9

Undoubtedly the best one in the market

Ab
Review №10

Ive been using the SR App for over 6 months now, the recent two updates have made the app much more refined and useful. Very easy to use and manoeuvre around. Knowlarity service has surely added much value to my business and given it that professional touch. Highly recommended.

hi
Review №11

Highly resilient & robust platform for enhancing business productivity. Their support is reliable, responsible and prompt.They provided end to end solutions to establish a contact center for organization with data analytics components as well for you to better understand the inbound and outbound call patterns.Highly recommended

Pr
Review №12

Their service and attentiveness is top notch! The service of Knowlarity is very cost effective and can save both time and money. It’s really helpful for building stronger relationships with our customers. We look forward to use Knowlarity and will recommend it to others.

ab
Review №13

We are using Knowlarity service since 2018 for our clients, Now our customers are able to reach us easily. We are experiencing high call flow so more leads with good conversion rates. Super Receptionist has been the perfect solution for us.

Ra
Review №14

Excellent Service and must for any small businesses in UAE. If you have Knowlarity service you will never miss out on your leads. We have taken toll free and forwarded it to Super Receptionist. Good Job Knowlarity.. Keep it up

Fa
Review №15

Recently I have subscribed to their services. Till now its going well and good. I am getting answered properly to all my questions by Umesh & Shweta Singh. Hope to see the same assistance in future as well. Call quality of their software is superb. Hoping for the better experience ahead.

Dh
Review №16

Professionalism, expertise and excellent service by knowlarity made the entire process comfortable and a pleasant experience. 5 STARS to him. I highly recommend this company. Its a great experience with how this company doing business , trustworthy approach.

Va
Review №17

We are using their product from last 1 and a half years . We had a very good experience using their product Super Receptionist . Control panel is so easy to understand and use . Mr. Kshitij from sales provided us with all the necessary support needed. Kudos to the team . Keep up the good work.

Na
Review №18

Great product and excellent support. I have been using the services for around 3 years, Knowlarity team has always been very cooperative. I highly recommend their services.

Ra
Review №19

I run a consumer engagement & advertising agency which is based in Mumbai. I have been looking and working for a lead generating solution and “ Knowlarity” provided me the best solution, customised as per my requirement.The technical knowledge of the sales manager Mr. Jayshankar was very good as he understood my requirement, provided his inputs and offered me a solution. The support from the back end team was superb as they could activate the services as soon as they could and even worked on war footing basis whenever there was a demand for the same.Best, Secured and No 1 telephonic solution company in India!!

Le
Review №20

Knowlarity is a user friendly and affordable solution for cloud telephony and api. Our coordination with vinayika, She is quick res ponder and very active person. wish you all the best Team

JJ
Review №21

Such a good company and it is a great experience working with them. A very good pitch given by Kshitij and i i wi recommend this to everyone. good tech support to sort your common issues on time. ✌️Keep it up .

Ab
Review №22

Good service. Sales people have good understanding of the product . They were able to provide me with the solutions i was looking for. Kshitij from knowlarity has always been there for any support required. Keep doing the good work. 👍

Pa
Review №23

We, Audi Chandigarh are very happy with the services. Exceptionally well services and support provided from last 5 years. . Keep it up

Cu
Review №24

Knowlarity is a user friendly, Good product and Good support. we have been using the services for around 5 years, Knowlarity team has always been very cooperative.

Ka
Review №25

This Company knowlarity is the best cloud telephony company.Best and cheaper price, good staff happy with services best sales person Mr sanjeev Kumar

Me
Review №26

The Quality of Knowlarity Communications service was really impressive. We are now looking forward to having a long-term partnership with them.SANDEEP KUMARMEX Storage Systems Pvt Ltd

DC
Review №27

User friendly Application ,Quick Support ,Any thing changes we can do from our end is one of the best thing.People dont need much technical Knowledge to use this Application

Ri
Review №28

Its a great company.I used there services for my busniess CherryIndia and it was nice experience.Thankyou for your help.

ku
Review №29

A company providing best IVR services and customer support . They provide customized services based on the requirement.Favorable turn around time .

Si
Review №30

Can i have hr contact number i want to talk regarding Job Opportunity which today i saw on naukari

Pa
Review №31

Superreceptionist solution is being used in my organisation for more than 6 months. It has helped a lot improving our services to end users. Very nice solution.

Di
Review №32

Was not very much confident about the company in starting but they delivered the solution quite well and no issue in past 1 year observed. Mr. Dikshant Gogia who made us believe on the solution and provided a constant helping hand throughout the year. Provided us training to use the services and necessary points where we can fully utilise our premium plan features.Appreciate your effort.Thanks and regards,Dipak WarghadeDeep Laxmi Developers

VI
Review №33

I like the way the team gave service at the time of requirement. speccially the sales team (specially Mr. Dipankar). very satisfactory serviceThank you

Ha
Review №34

Worst HR Team : HR share same Microsoft teams link between two candidate.Worst hiring team : In python,django interview , interviewer ask c,c++ Questions.

Ma
Review №35

I am dealing with Ranjit from Knowlarity Communications and he is very kind and supportive. My issues are resolved immediately under his supervision and services is also good.

ra
Review №36

Digital world needs digital solution and knowlarity is providing such solutions.Company is doing a good job and we are very happy from their services.(Paradigm Ventures)

Am
Review №37

Knowlarity is one of the best company to provide Cloud telephony solution. Knowlarity provides us a solution for my company A1 Digital Services which is leading in delhi and getting good responce. Thanks Mr. Rajesh for giving me this particular service to me

Su
Review №38

Greatest appreciation to the company and your team .The IVR services is just what we wanted, and we were thrilled with the speed your team exercised.Great job!

Dr
Review №39

Happily Satisfied with Knowlarity.Mr. Ranjeet Jha.. Supporting very well and taking care of our Services at his priorities.Thank you for a lovely Experience.

Ri
Review №40

Knowlarity is the best cms service i have used till date. If you would choose knowlarity you would get anytime assistance and they are ready to serve anytime this is the thing i liked the most

Pu
Review №41

I am founder of astrotalk.com and we have been using Knowlarity for the last 2 years. Very happy with the service and our account manager Ranjeet who is always there on whatsapp message and call to support us. I am sure companies create a lot of processes when they grow but still give so much personal attention is commendable. Would highly recommend knowlarity over other telephony service providers.Thanks Ambarish for setting up a company which helps customers over anything else

Ma
Review №42

Really excellent services and support provided by the team..Kudos!!!Specially Mr. Deepankar from sales and Mr. Junaid from delivery team are very co operative.. Ms. Vinayaka’s follow up for new sales is unforgettable 😉Also, knowledge of the product is upto the mark..Highly recommended to use any type of services from Knowlarity..

Hi
Review №43

Voice quality is very good.. customer support is also very attentive...short out query in effective time period..best service

VS
Review №44

We are dealing with Abhishek Garg from Knowlarity Communications and we are extremely happy the way this guy handles our solution.We will surely recommend the services to our customers.

Br
Review №45

Having great experience to be a part of Knowlarity Communications, I am taken IVR solution from Knowlarity and he is providing a great services, His customer support is too good.Thanku Knowlarity

An
Review №46

I have been using Knowlaritys Services for 5 years. It is fantastic interms of services and employees commitmet. I have never faced any issues using knowlarityservices although I have asked any support from team, they are ready to help me any time.

Ga
Review №47

We are using thier premium plan and are extremely satisfied with sales and support provided by knowlarity in terms of call management.Special mention Mr. Dikshant Gogia who promptly reply on mails,calls and texts and help in quick changes where required during the functioning and provide timely resolution to tech. problemsThanksTeam-OPTIEMUS INFRACOM LTD.

An
Review №48

Knowlarity is a better company as campare to other. By using knowlarity Ill managed my all business inbound calls professionally.Happy to use knowlarity.Thanks Mr sanjeev kumar

Ra
Review №49

Services are very good and instant support in dashboard, some features like click to call is really very helpful to give your customer quick reply

Sy
Review №50

Appreciating your service provided. Very prompt. Happy to be associated and i received help on time.

Mu
Review №51

Amazing portal for operating call centers...last one year we are using...no complaint...good customer support....

Pr
Review №52

Idiots, pick the calls at least in your working hours.

Aa
Review №53

Service was fantastic. Response to questions was fast. Delivered product as promised and on-time.

Aa
Review №54

Company has a nice product with ivr recording, call tracking..overall no issues as such..keep up the good work.

Ai
Review №55

Wonderful support.. Quick resolution...

Ch
Review №56

Not a good company in my opinion. I gave interview here, interviewer said he is looking for some other experience, and the JD sent to me was same as my experience, they called me and wasted my time.

Ja
Review №57

Excellent support and services provided by knowlarity from many year.Thanks for your support from jubillee group.

ch
Review №58

Best product with timely customer support provided by the team. At reasonable price.

sa
Review №59

Best Smart IVR solution provider company...using solution from 2016 and it is running without any issue till date.

ka
Review №60

Satisfactory IVR and support services.Big thanks from VRS Group

Ad
Review №61

Since weve been using Knowlarity for a while, heres our experience and success story:We had a team size of 6 people when we started using Knowlarity for keeping track of our leads and using the recording to better our pitch with every subsequent client. Knowlarity has been particularly useful when we expanded our Business Development team and we needed to prepare modules for training them and modules on self-analysis and feedback which helps our team become better versions of themselves. We now have a 26 people team and attribute our success to Knowlarity. So a big thank you from MysteryMonks.

pr
Review №62

A great experience with knowlarity.. To good services and support.

di
Review №63

Perfect place to work

Ra
Review №64

Very bad service ,very poor

So
Review №65

Excellent work in telecommunications space. It has set standards which encourage everyone.

ma
Review №66

Most useful product for real estate industry. Thanks to knowlarity from Hermitage Group

Ki
Review №67

Maxxon celebrations liked this product and their services and we will recommend everyone to use this services, lovely experience with them.

Am
Review №68

Knowlarity is company and amazing place to work for the employees, here all employees are user friendly and the owner of this company is so polite and supportive.

va
Review №69

One of the best company that i have dealt with i regards to call monitoring..Highly recommended

Di
Review №70

A nice, user intuitive and friendly IVR. Dependable, have been using it for the past 6 months.

GM
Review №71

We at Charisma Hyundai using software since last 2 years and its working perfectly fine.

Ta
Review №72

A nice place to work.

De
Review №73

Good in customised solutions and for promotional ond campaigns.

Wa
Review №74

Knowlarity communication is best company in gurugram I m using of this service..!!good teams..

Pa
Review №75

Our line of work is legal advisory on workplace gender issues, and we run helpline numbers for both internal and external stakeholders. Our organization policy is to ensure that we take each and every call and not miss out on a single query. Knowlaritys prompt support and streamlined services keep our hectic call structure aligned and services well on time. Cant look for a better call support partner than Knowlarity.

ka
Review №76

Knowlarity is working quite well.. Our customers are able to reach us easily. We are experiencing high call flow due to our tollfree number as we are providing the seamless support to our customers......

ga
Review №77

Quick services rendered.Great experience.

Pi
Review №78

Their office has very live and active environment, a productive place to work at. They have proper food, coffee service and a nice pantry. They have made their seating as that of cafe. Also, work focus steps like separate cabin for teams has been made with proper power supply connecting and LED for presentation. It is easily accessible by metro , get off at micromax rapid metro station and take a rickshaw for ambiance mall. It is present at 7th floor of ambiance mall

Ke
Review №79

Having great experience with them and staff is very supportive and i will recommend everyone to use this.

su
Review №80

Badest service ever😡😡😡🤮🤮🤮

Ha
Review №81

Knowlarity is a fraud company starting from Owner, CEO & Employee. Avoid this company as they will loot you without giving my IVR features. Company sales guy mispresented the product, made me pay and when the product was delivered it was not I paid for my requirements and they have a huge gap differentiation between Knowlarity & Myoperator in IVR Systems. I have sent many mails to CEO but no response from their END.

Ta
Review №82

SuperReceptionist has been the perfect solution for us. This is coupled with great support team. Happy having taken their solution.

Ni
Review №83

Worst Customer support and service. I have never seen such an irresponsible company where even seniors does not bother to resolve any problem. There is no point in escalation also in knowlarity. Pls save your money and dont opt for their pathetic service...

Ad
Review №84

Extremely poor service. They will just force sales & their sales team have no sense as to how to talk to potential customers. Many better options available in market. Agent speaking to me was Utkarsh Tyagi.

sa
Review №85

Fraud Company, pathetic work culture and environment. I was working here (Jun-15 to Dec-17)my emp id is- 10732, My name is Sandhya Chandra. I have not received my FNF yet, its been more then 2 years now, even they are not replying on my email. My incentive also pending which a good amount but they have denied to pay me that also. Please if their is someone who can help me out this. I am running financial issues also. But after sending multiple reminders then also they are not reverting me. Their is a HR(Gitika), she also lied to me every time. Fake promises only. Guys if you are thinking this company can give you your dream platform so you’re thinking wrong. They make their employees fool only.

Po
Review №86

Appreciate the kind of service getting from knowlarity. On time resolution, great effort, quick response, hope this helps us to make our call centre smoother.

Be
Review №87

Good service and support, we are using knowlarity for years now.

In
Review №88

Good Services. Highly recommended

Ra
Review №89

Horrible Services !! Knowlarity is one of the worst company to take services from. Once you take the their basic service they start the up-selling process. For basic changes in account like SPAM CALLS, changing the SMS, Sender ID they will ask you for extra money and different charges on every point of your campaign,The team just run after you to collect their payment and as soon they receive their payments in advance, all the service get stuck.The same team persons are now out of office, stuck in traffic, not picked call even if you make 200 calls a day, always they give new reasons. I Contacted them regarding the service to start which we took 3 months back not started till now .Worst Customer support and service. I have never seen such an irresponsible company where even seniors does not bother to resolve any problem. There is no point in escalation in knowlarity. Pls save your money and dont opt for their pathetic services...

Bh
Review №90

Horrible experience. Since One week our business number is not getting connected which has been taken from Knowlarity. The Customer Support from Knowlarity say there is some problem with Reliance communication and cannot say how much time it would take to resolve the problem. This is like getting our communication hold with our customers because of them. Its like 100% relying on them for communicating with our customer and something happens like this we loose customers and business. Never take a phone number for which we dont have control over it...

Ra
Review №91

Knowlarity provides a lot of varieties in telephony solutions according to needs of the business scaling from small, mid to large. The call quality and functional performance of product is commendable.

Pa
Review №92

Company is like full of beginners and they think higher salary and well experienced candidates should not be there

Ro
Review №93

This is one of the worst company to take services from. Once you take the their basic service they start the up-selling process. For basic changes in account like changing the agents of the SR numbers, changing the SMS, Sender ID they will ask you for extra money and different charges on every point of your campaign, I would recommend taking Exotel or any other service apart from them. I have added some proof of upselling in screen shots.

Dh
Review №94

These guys are the best in the business. Great team. Great product. Highly recommended!

Na
Review №95

Great Company to work with....Peoples good, Culture great, SO...Amazing

Pa
Review №96

Excellent support and services provided by knowlarityRecommend to everyone

Ma
Review №97

Super Receptionist helps to handle the business calls easily/ great customer support.

Pr
Review №98

The call centre solution provided by Knowlarity really helps in making organizational decisions based on the call flow coming in.

Jo
Review №99

Excellent service for Dubicars - thank you

Sa
Review №100

Good .. chill environment friendly h.r n manager. Location is classy

Information
6 Photos
100 Comments
4.1 Rating
  • Address:AWFIS 7th Floor, Ambience Mall (Gate Number 4, NH8, Ambience Island, Gurugram, Haryana 122002, India
  • Site:/url?q=https://www.knowlarity.com/&sa=U&ved=0ahUKEwiGr4Sh89LuAhVHGVkFHQD0AsUQ61gI0Q0oEjAv&usg=AOvVaw2lsbQ-zi8lyHzMEg_1JgCp
  • Phone:+91 1800 419 0333
Categories
  • Telecommunications service provider
  • Business to business service
  • Computer support and services
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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