Waste of money, spent 14k for nothing. They have this good sales team who lure you into taking the membership by giving tall promises but when you try to claim the offers the Club team will place one obstacle after the other to ensure you dont get the full benefits. I have the suite life membership which entitles me to 2 complimentary standard room stay n a free upgrade to suite. But when I called up to avail this they said inorder to get free upgrade I need to book a room through hyatt.com and that too at a higher rate than others then only I can avail the free upgrade. The ridiculous part of this is that on other online portals I could directly book a suite for almost this rate. Also I am entitled to a free bottle of wine and when I tried to avail this they say alcohol is not being served in the hotel as per Covid regulation which is preposterous as bars are open everywhere and every other star hotel in cochin. after paying 14k so fat I have availed only a complimentary cake which tasted mediocre. Though my membership is valid till this year end I do not think I would use it, such was the experience trying to avail what I am entitled to as per the membership. So my advice go to Taj instead.
A great loyalty program in F&B that give back lot of benefits. F&B discounts, Free Room Nights, wine bottles, suite upgradation and lot more.
The best Hotel Loyalty Program !
Very bad experience in park hyatt Hyderabad.very disappointed from the suit room ...Ac ducts were leaking and bathrooms were not cleaned .. dont take any membership @ Hyatt dinning club
We tried to make a booking in one of their hotels using the couponsThis was very bad experience as having to call the hotel or HCD concierge, again and again!!Without proper response, we feel it was the hotel management who dont want to provide a Room for their membersSo finally it was told that Complementary room has a quota of 5%!!??At the time of selling the membership they should have told us that we have a better shot at winning a lottery than getting a booking. So we were shut out with no serviceSo my recommendation is buy the membership for dining experience and Do not hope to avail any of the room coupons easily ..