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Royal Enfield Service Center | Brawn Automobiles
Shetala Mata Mandir Rd, Rajiv Nagar, Sector 13, Gurugram, Haryana 122022, India
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Ro
Review №1

Service in Brawn automobile is good at the time of sale as per my last review staff is helpful however the service center is pathetic they dont have in-house washing available hence they get it washed from local third party car washing center.they will deliver the bike to you in pathetic condition whithout even knowing the knowledge of cloth and how to clean the bike.

Vi
Review №2

My classic 500 desert storm got serviced. Overall service done good but they charge high labour price in royal enfield service center. Cost of labour is more than the cost of spare parts.

Pu
Review №3

Difficult to find no sign board.. Google map location is other side of the road

Va
Review №4

Best showroom in Gurgaon but service centre not good

Ka
Review №5

Poor service. Working staff isnt also good in their work. Overcharged and poor service.

Ne
Review №6

Very good and supportive staff, Techs are very knowledgeable.

Ad
Review №7

I visited Brawn Automobiles as many as 4 times in last 1.5 years but one thing will never change i.e the rude behaviour of there staff.They dont even have the complete knowledge still atitude is quite high.Cons :1-No help they will provide you if you want to know something .2- Rude behaviour .3- They dont even wash the bike fully after servicing , they just wash it with water and thats it..!! No shampoo no cleaning even I can figure out the dust after so called washing the bike .Friends , I would definitely recommend you to NOT TO VISIT at this service centre for your bike services.Thanks.

As
Review №8

Be aware or youll lose all your money

An
Review №9

Helpful staff and quick service.

ti
Review №10

Great service for Roya enfield bike good and coparate staff

su
Review №11

The services i have redeem is very much poor, i will definitely not recommend anyone to take service their, they dont have their own washing centre as well as no feedback to customers, i suggest to take your services on other centres. ☹️

KA
Review №12

Had a wonderful experience. They were very helpful. Rahul is an amazing person. Quick service. They addressed all my concern very patiently.

In
Review №13

The customer care service is good. Owner of the shop behaviour is friendly and youll get genuine bike parts there.

ga
Review №14

Very difficult to find the service station. I couldnt find any hoarding with showroom name. The google map will take to the booking office location without its name. Its booking office is near to a icici ATM and next to a tyre shop. The service center is located inside the lane next to its booking office . Will update after my bike service.

Hi
Review №15

Brawn Automobiles workshop is a service centre on which you can trust. They provide good service and provide original parts and accessories of bikes.

RE
Review №16

Shop with Best Delivary Royal for RE

Su
Review №17

There are few things which I would like to mention over here regarding the charges they apply1. The labour charges are 900 which is triple then the normal charges usually charge by most of the mechanics. Normal labour market charges of servicing a royal Enfield bike is 350.2. I have got a cost of 800 + labour charges to change my wheel baring which I got it change in just 200. The thing which I would like to mention over here is, wheel baring which I change is from the store of royal Enfield automobile distributor.The charges are immensely high in royal Enfield service centres.

Vi
Review №18

Had a great experience and Abhishek, Rahul and madam are very supportive and cooperative. Excellent Royal enfield showroom in gurgaon.

Ha
Review №19

Worst experience ever in a bike service station I almost waited for 6 and a half hour until my bike service is done and after that I waited for half hour more for the billing please dont come here for your bike service go to some other outlet this is worst I am literally frustrated 🤬🤬🤬🤬🤬🤬🤬🤬🤬

Pa
Review №20

Take your bike for servicing at your own risk. These guys will deceive you and damage your bike parts. I faced this issue twice. Once my rear view mirror was damaged, then main stand was damaged. No one will listen to you. The ultimate motive of this workshop is to grab more money from the customer

So
Review №21

I went from Faridabad to Gurgaon just to get my Himalayan serviced as have had real bad experiences here in Faridabad. It was completely worth it, the staff is cooperative and dedicated, they checked the bike properly, serviced everything with proper procedures, very cooperatively heard out to my suggestions for the service and took care of everything.I definitely recommend people in Delhi NCR to go here to get there RE serviced.

Di
Review №22

Very Bad Experience. After my First service my started making sound from rear tyre & break. I come four times to repair but they are unable to locate the proper problem. Every time they just do some work and said that sound is gone but after few Kms The sound starts again. I’m trying to explain them but they are not able to repair that.

ga
Review №23

Worst service and behaviour of staff ever I seen in my life in r/o bikeThey are using bike owner petrol which is very bad thing for bike ownerThey are serving by counting the number of bike in a day

Ra
Review №24

Very good work and timely response

Su
Review №25

The service center is pretty good.You have all the parts readily available and servicing is done within couple hours.They also have water and tea/coffee available all the time.

In
Review №26

Best service ever. I reached at centre too late but the mechanic did service and washed my bike in just 50mins. Super fast service and Im 100% satisfied.

Ya
Review №27

Rahul ji and his team good person and full supportive..

Bi
Review №28

Very bad experience. People never pick up.calls

Ga
Review №29

Nice service provide

$H
Review №30

Better amongst the other options we have to get our bullets serviced.Staff is very courteous & calm mechanic to handle out all the issues I faced.Out of my bullet 5 services , 2 were done & 2 on the remaining ggn service centers & here I felt confident after the service.

Di
Review №31

Very bad experience. Never pick.up.calls

Pr
Review №32

Good Service Overall.. Mechanic Ali was very knowledgeable about the bike.. good experience.However, they did not have spare parts available for Continental GT, so i had to arrange them from outside.

Ar
Review №33

My bike was having issue while starting the bike. I visited Brawn auto workshop. My issue got resolved. Satisfied with there service.

MA
Review №34

Very poor service.I have to revisit for the service on the same service centre in a span of 4 days due to poor service on last visit. They couldnt find any problem in 1st visit. They charged me for the 1st visit. Now charging again. It z a pathetic experience at this service centre. Strict No to this service centre.There is no negative rating option here. Otherwise i would have given -5

Ja
Review №35

Good

Ra
Review №36

Not good for paid services they charged too much for labour

Ra
Review №37

Not a Satisfactory Service Station. Although their Charge is less but the service providing is least. If you dont have Knowledge about motorcycle then they will return your bike without doing the service, just after cleaning it.

Mr
Review №38

Wont recommend this service center for paid service. Moreover, this place doesnt a washing unit! Which was kinda shocking for me.

vi
Review №39

Its one of the best place for the repairing and services of Royal Enfield I love this place and always visit this for the service of my bike.

Av
Review №40

Slightly understaffed but polite. Took longer than required but got the job done

Go
Review №41

Good place to get serviced. Quick and friendly staff.

Aj
Review №42

Not good interaction / response.. very weak customer care

Aj
Review №43

Best service center with professional staff having proper knowledge.

An
Review №44

Very bad experience. Couldnt rate it in negative otherwise surely would have. The people are not good. They dont bring in your bike in time and my bike had problems after I got it out of the service center.The way they work was also very unprofessional.

So
Review №45

One of the best service station seen in recent times...good experience with the Workshop manager....

su
Review №46

A very nice store, professional staff and a perfect environment done by brawn automobiles.

Pr
Review №47

I got my bike repaired and the service i received was excellent.

Vi
Review №48

Very nice staff manager mr. pawan. Treat me very well and good supporting staff as well

Sh
Review №49

Best service center of Royal Enfield In Gugraon

Ri
Review №50

Its all about awesome

Ai
Review №51

Excellent job

Mo
Review №52

Nice service

ra
Review №53

Knowledgeable staff special Mr. paawan girdharAtmosphere is awesome very good hospitality

Ra
Review №54

Local type workshop. No washing facility. They take your bike outside showroom to local washing shops. Jugadu technicians but very polite staff.

Aj
Review №55

Good environment brawn automobile workshop and special for Mr. Paawan girdhar

Ra
Review №56

Wonderful workshop!!!! Friendly staff and the guy Paawan Girdhar attended me so well.

Kn
Review №57

I had a great experience with Brawn automobile in the beginning but, after the previous manager Mr. Ranjit left the service has become pathetic and they are not updating the customer about the delays. Just making excuses that the bike will be repaired by tomorrow and that tomorrow never comes!!

Ji
Review №58

Always went their for servicing... But still need imrovments on customer attendency /satisfaction area...

SA
Review №59

Only good

Sa
Review №60

Workshop Is Very excellent! Staff is knowledgeable

Is
Review №61

Best services i recommend to all Royal Enfield owners

Pr
Review №62

I have been getting my bullet serviced from them from past 12 years.... trustworthy people..

Hi
Review №63

All members are good nature......And specially thanx to workshop manager...

Go
Review №64

Very few trained mechanics are available now. Others will make things worse for you.

An
Review №65

Awsme expierience And Friendly staff, “Paawan girdhar “attended me very well recommended my family and friends also

vi
Review №66

Worst first experience at this place careless staff they dont value your time took 2 hours just for washing vehicle overall sitting here for last 6 hours just for first service to be done

Gu
Review №67

Nice place, service is slow, dont listen to the complaints..

AR
Review №68

Good workshop and service centre for royal enfield in gurgaon, very near to shitala mata mandir

Vi
Review №69

This is froud workshop. Plz dont move

Se
Review №70

Never pick up.calls

Ra
Review №71

I have my bike serviced here. Staff is very cooperative & my bike issues were resolved.

Su
Review №72

Good experience brawn automobiles and special thanks for Mr. Paawan girdhar

Am
Review №73

Nice place to get youy royal Enfield serviced

Bs
Review №74

Brawn automobile is very good show room & workshop theres good service provider

Su
Review №75

Best service provider. I have got proper solutions of tapping issue. Very supportive for Mr Somyadeep ji and Mr.Mishra. ..They have done best solution for me.in future it will become remembrable for me . again thanks for whole team..Mr ranjeet, Mr.Buti...

Mu
Review №76

Average service,

Dr
Review №77

During service mechanic broke casing of bike nd no plate but than manager reassure me that ur bike will be serviced well and all issue will solved asap & than all my parts replace with new . Manager at brawn automobiles is very helpful nd listen complaints nd solve them

Ma
Review №78

Friendly Staff specially the person i met Paawan Girdhar

Ra
Review №79

Superb service center for Royal enfield , excellent team of professionals.

ra
Review №80

It is a good royal enfield service center. Mechanics are trained and professional

Vi
Review №81

Awesome 😋🤗

Pr
Review №82

Good Enfield service centre in gurgaon specially Mr ranjit service manager and raju head machinic

Ad
Review №83

Prompt service . Clear do not insist change of spares which can do a little more on isi.

Ri
Review №84

Very nice supportive staff.

Pa
Review №85

Excellent bullet service centre.

mu
Review №86

They r not professional

Hi
Review №87

Very good service centre of Bullet

As
Review №88

Excellent service support, prompt response to customers

De
Review №89

Superb workshop, And very helpful team.

De
Review №90

Best Bullet Dealer in gurgaon

Ur
Review №91

Never go to them for your bikes servicing once the warranty expires.... They give new problems to your bike....

Ma
Review №92

Good service, Good approach towards customers.

An
Review №93

Best service center in Gurugram for Royal Enfield

sh
Review №94

Hats off to Rahul jis service...

GD
Review №95

Service quality is not very good

Ma
Review №96

Good place re services

Ta
Review №97

😡worst services..

Ra
Review №98

Not satisfied with Royal enfield service.

Tr
Review №99

Best workshop for bikes.

De
Review №100

Thank you for exceptional service.

Information
43 Photos
100 Comments
3.7 Rating
  • Address:Shetala Mata Mandir Rd, Rajiv Nagar, Sector 13, Gurugram, Haryana 122022, India
  • Site:http://brawnautomobiles.com/
  • Phone:+91 92123 15090
Categories
  • Motorcycle parts store
  • Motorcycle repair shop
Working hours
  • Monday:9:30AM–7PM
  • Tuesday:9:30AM–7PM
  • Wednesday:9:30AM–7PM
  • Thursday:9:30AM–7PM
  • Friday:9:30AM–7PM
  • Saturday:9:30AM–7PM
  • Sunday:9:30AM–7PM
Service options
  • In-store shopping:Yes
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