They take a lot of time to even start the services.And you will see such items billed which are not even installed or replaced in your car.So always check the bill and each item individually.It is advisable to get the car serviced infront of yourself to ensure you know what parts are changed/replaced/installed.
Worst quality of work. I take service here regularly but last from 3 service a problem continue of oil leakage. But Rana motor advisor said tha sir please take a new car why I am take a new car u give me a money for new car. Why iam m sell this car.Rana motor take money on every service but problem is remain unfinished.
They promise me delivery of my car om 31 july 2021 and i didnt receive my car till now its 30 augustEvery time i call them they said for 2 or 3 day and not a single person help me to get my callIf i vall them they not answer my call I parked my car on 16 may 2021I want a quick response
I did my service for XL6, Mr Joginder service advisor was very helpful, I had called him before as I had broken my engine guard cover due to travel to spiti .. He assured it will be replaced and service was also done very quickly..Thankyou for the service experience.
They are very good people very experienced technician.mr rajpal and mr sanjay were very helpful . They helped me to find defect in my car.
Not satisfied at all . Poor lounge/ waiting area facilities with no serving of water and tea/coffee practically. I was made to wait 2 hours extra than promised time for delivery of my car. No body pays heed to whats going on as they are all busy with their phones.
Pasco service center is excellent service stationKarambir is very very cooperative parsonThanks karambir forExcellent work
After my car repaired, I have to pay Rs2000/-.Erroneously I paid twice. They promised that it will be refunded. Now Nobody is picking up phone calls. I am waiting for refund of Rs2000/-. My car no is DL12CQ4672.
Okay so, let me tell you that at this place apart from getting your car serviced, you have another of taking home a new looking and inspected second hand car to you home.As all those cars are inspected properly and wont trouble you much.Now coming to the behaviour of staff Ill have to say that the behaviour of the staff was good. But the only thing is that they try to convince you in your very first visit to take home your car.And even sometimes people get convinced and book their cars. So, just give it a second thought before buying your car.Check out some pf the images below...
Dont Go on weekends in ITC very Russy
Yesterday i visit here, was getting some problem in car AC but the advisor didnt even try to understand my car problem and without inspection handover back to me by stating show us when arise. After 50KM car ac again stops working. Its Very strange to see Such unprofessional and rude behaviour of service centre. Today i visit the PASCO and problem completly resolved. I personally advise to everyone and specially my Maruti colleague to never visit here.
Car was delivered as per schedule and service was excellent
Staff is good and behaviour as well. But waiting period is more.
Poor and costly service, charges more than thrice the actual amount for replacement parts and oils. And if you ask them regarding the same they will not listen. You specify multiple things to get done in Job card but the Mechanic doesnt refer to Job card and will do whatever is told to him by the staff or person who prepare job card.Also the 4 or 5 stars and good reviews are from their own employees.
Its always great to get the Car Serviced done at Rana Motors.Best work shop, Complete check, suggestions on the Improvement in the Vehicles and good behavior.Need to mention the Staff Name Mr. Lokesh for providing all the necessary advices from time to timeRegardsAnil Chopra
Stole perfume from my car and charged me 207 for 1st service saying its for hygiene and the bill will be sent on whatsapp, but didnt get the bill
Cheaters, Really disappointing service and rude staff never going to get serviced again from them. Charged thrice the Actual amount of Oils and other parts. And wasnt willing to rectify amount, nor were able/ willing to solve the issue in car.Charged near 4k for the Engine Oil itself which doesnt cost more than Rs1200 also the Price of Same MGA Engine oil On amazon Was Rs1099. Charged 16k for Swift Petrol 2012 model for basic service.And were not willing to deliver the car unless the full amount is paid as they were not willing to rectify the amount or Justify the Amount. (Saying we are not charging it in our personal Account)
Perfect Place! Knowledgeable Engineers!
Costly and disappointing service in addition to rude staff.Charged almost 4x for engine oil and 2-3x for other partsEven after specifying things to get done in Job card , they will Do according to them, and Mechanic servicing doesn’t even refer to Job Card, does only what is told to by Staff unless it makes them money.Also they will Charge separately for installation of Replacement parts in addition to The service charges, and which will not be specified earlier, and this will make service more costly and dig deeper into your pockets.There was Customer talking to employee post service that he is not satisfied, the employee argues and get into fight , rather than rectifying their entire service staff and security comes and asks him to leave rather to rectify the issue also the car Doesn’t seems to be much older. Less than 2 years old maybeAlso the good rating and reviews are from their own staffEven after you get the service, they will Bombard you with Msgs on Whatsapp from different numbers to get the car serviced and their promotional stuff.
You will not get your car on the day you have been told.
Nice workshop for car service
Its very very good.
Worst quality of work. So many issues repeatedly occurred in my accidental car after given multiple feedback. No body bothered about the issues.
Best service center
Very good experience with maruti Suzuki driving training
MARUTI Authorized service center and true value
Labor charges are too high.For one they divide labor charges in part-wise.
All fine , except spare parts availability.It should be available with dealer.
We got good service and in good time too..
Good for nexa car service
Good working
I visit today for washing and inquiring car paint but not satisfication answer and has not been washed my Baleno car. I m not happy your services. If your team is not action my complaint than I mail to the Maruti Suzuki Limited.
Good people
Good place. Enaugh room for everything
Excellent
All staffs are supportive well done work .
I had to write to Maruti directly to get my issue resolved. Very unprofessional & rude behavior. In addition, if you do not have the time to go to the service station for a close follow-up, please DO NOT send your car to this place.
They are just a car wash garage. Dont even have basic Maruti parts. I asked them for three days about basic Maruti part but answer was same we are arranging.
Is good service center on Maruti staff is good
Excellent work & behaviour of staff is very good
I am really disappointed...There are many rules in this workshop . No person allowed in working area and after that they charged every single material.they charged two type of labour charges... And one of them was useless... Next time I never visit in this service centerAnd... Too much expensive as Compared to others...
They will unnecessarily fatten the bill quoting replacement of some critical spares which they have never changed.
Great place to get car serviced prem motors chor hai
My cars 4th regular service was due so I contacted to Rana Motors Pvt.Ltd, Sector 17-18,Gurgaon and deliver the car for service. When I got invoice i found that they have charged service charges, wheel alignment charges and wheel balancing charges on very higher side. For e.g. they have charged Rs.2350.00 for labour charge against general charge of Rs.1600.00 charged by another dealer which is on very higher side.Rana motor is the authorized dealer of maruti and the price differs so much from another dealer.However there should be uniformity in service charges across all india.
Awesome expences on time service and helpful staff
Very unprofessionals, bad behaviour and poor service. I made their complaint to Maruti Senior Officials. I am also forwading mail to Rana Motors MD.
Car purchase forBest showroom
Good service. Annoying followup though.
Authorize service center for Maruti Suzuki cars.Staff behavior is good.Customer handling average.Car service job is good.
Basic things such as engine oil etc is not topped up correctly. Avoid if possible.Never believe them and go for second opinion as they will try to get you to spend a high amount on your car even if there is no need of that.
I went to repair the bumper of the car, filled my car with water so far bad smells bad service
Nice
Good
Very pathetic service and staff behaviour is very bad.
Very good and staff also very good
Pick an drop facility....timely service an they handle the complaints very well.
Ok service. No follow up to know customer satisfaction levels.
You can try Sri Parkash motors too .very fast and good in work with polite behaviour
Place and staff is good but timing need to change, No one available in morning before 9:30 AM.
Good management
No reply Phone call and no reply answer
Best service and repairing workshop in Gurgaon...before time delivery....make my old car...new... awesome service centre and workshop.Sapan Mandal is very good person....
Ok
Very nice
Good 👍
I have had the worst experience of my life at this place. My biggest fault i trusted this place. My car celerio met with an accident and i had come here to get it replaced. The challenges/difficulties these people me being a Female made me face were just disgusting and I don’t wish that even for enemies.everyone from the GM to lower staff is skilled at lying and miscommittments and are full cheats.Its been more than 2 months i have not received my indirapuram claim return from these people. Each time they have a new silly excuse to give.They have harrased me and wasted my hell lot of time and energies and HELPED ME WASTE MONEY TOO.No support , no cooperation, no customer service , no commitments.ITS BEEN A NIGHTMARE TO DEAL WITH THEM.I really pity maruti for outsourcing services to such cheats.Btw anyways i will escalate this matter to maruti and consumer court OFCOURSE.My story is long could not naraate the entire here but in short i wish my money comes back quickly and i can get rid of these cheats asap.
Best of driving school
Excellent service. great service attitude. thanks to Mr Srivastava and Team
Worst place for reparing .no management, no controll, I have given my vehicle for repair on 6th August 2018 for 15 days as per time given by them , now I am calling to them and still they are giving excuses , paint is pending , washing is pending . I have never seen this kind of poor service workshop they are hrassing the customer .Prabhgun Singh
Worst place for reparing our vehicle...no management, no controll, i left my car for 10 days and when i came to take it, it was not being repaired, the papers and the stepny was missing...
I have had problem in my car but nobody helped
Less efficient, they take relatively more time
Its Worst Service at Rana Motors. No care is taken of customers.
They taking too much time for car service too bad experience 5hr for normal car service. And high Bill recommend not go.....
Beautiful new Centre but pathetic Customer Service ! I have had 3 services done on my new car Ertiga, in last one year. All my experiences in dealing with Rana Motors are bad. And they dont care even if you point out bad service on their part. I gave 3 chances to Rana Motors Service Centre, Gurgaon to improve however there is no change in their attitude.
Customer friendly staff
Excellent work
Best of driving
Excellent sales service spare parts and time consuming location .
Whole team including Mr Vikrant supervisor of body shop is very supportive
Good
Great quick reasonable service
Best car repair work shop for Maruti Suzuki vehicles
Pathetic service and advisors they r not sure of there own work
Best work shop in gurgaon for fastest and cheapest with quality in work.
Best
Best
Best
Very humble and nice people.
Nice workshop systematic and supportive team
In car service Rana motor is very bad, my experience twice with Rana motor with 2 different car
Very good service station for Maruti owners
I have visited there to get repair my accidental car but if found staff behaviour not good.
U can take your car there but u never know they might do wrong commitments
Helpful staffs and nice workshop.
Nice shop
Average
Best place to Maruti car service.
Good work