Service part is good, but the person of this service center told me to wait as the phone repairing will take around 1 hour. But the gate man is not allowing to sit inside of the service center. This is very disappointing.
Unprofessional, Not willing to repair the phone and giving random costs for repair when pressed upon. Repair costs should be transparent as SAMSUNG has listed parts cost on the website.
Simply Fraud - They do not honor the Samsung warranty.
Pathetic service. Donot opt for pick up and drop service from this outlet. I was supposento get my phone today morning but those cheats didnt even receive my call. The entire day has been passed and i have still not received my phone
Pros: Polite staff, service quality, handling of devicesCons: Cant manage queues, not organized at all and very very slow (understaffed)
Quick service, helpful staff.
Time wastage and no problem solution.
Very good and quick service and friendly staff
The services they are providing is fab i am very thankful to the staff members .they treat very good .
Very slow service, they took 40 mins to generate the bill.
Horrible service center. They ask for extra charge on debit cards and credit cards which is the responsibility of the merchant. You would not expect such a brand to ask you to pay their merchant discount fees. They changed my display but were unwilling to provide me my old display which was replaced. I asked them to provide but they said it is company policy not to. I told okay give me in writing where it is company policy. Then they gave me my old display also.When I submitted my phone for repair, they gave me appointment for 6 pm but when I went they said we do not receive any phone after 6 pm come tomorrow. Also, they give me a printed acceptance receipt of my phone after heated discussion. They were earlier giving me a handwritten note. Horrible.I would strongly advise to go to Sec 15 Samsung service center where I had excellent experience every time.
Charged money without checking mobile
Courtesies staff. Response time can be improved though.
Liked the professional service at this Samsung service center. Although it was less crowded on Sat morning but the queue management system with token was active and had folks to take care of customer issues. I got my phone (screen replacement done in ana hour). Online appointment facility was helpful too.
Few days ago I had service of my split AC but after 1 days ac was not working properly I had called many times but they r not getting any responsibility its totally waste of my money its below of my expectations
Very poor service, you should only go if your product is not in warranty and small store near your house is not able to fix your device. They do not respect warranty provided by Samsung and will still charge humongous money from you.
They ordered the back panel of my phone aftwr i requested them over the phone call..service took 2 hours as queue was long..overall good experince
The service staff is ok but the service head Mr Gurmeet is very helpful and kind and provide quick responses if contacted to.5 Star for his service.
Slow service
Not sure
Best service experience I had ever. Staffs are polite and caring. Samsung has made customers happy this time.
No solutions...even phone was damaged by them
Friendly staff. They listen to your complains peacefully and give good suggestions
Cool guys .. fast work . helpful as they can be
Staff is good and no crowd here. Your waiting time is average 30 minutes .
Good Place but has less supply of parts
Absolutely great service and attitude. Five stars for the prompt service and delivery.
Good service experience engineer
Very bad experience
Not good experience1. When i go they said i have to wait and after that they attend customer whi came after me what the hell2. Its been more than 3 weeks my replacement hasnt been done they always says product is out of stock3. Not using automatic coupon system as in other Samsung service centres
Good service...excellent staff...Samsung best
Good service. good staff
Repairing time good...excellent service
Very nice service
Very good
Very good services
Good, coprative staff
Excellent service ...good work
Very good
Good and fast repair service
Mobile solutions near Malibu Town.
Worst
Great
Excellent center...
Awesome
Chor bhan .....