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Lemon Tree Hotel
Urban Complex, Ch.Nandaram Marg, Ullahwas Village, Sector 60, Gurugram, Haryana 122011, India
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Ya
Review β„–1

Over hyped and over priced. Hotel doesnt even provide u with hot water post 10 am. The worst is thats the first thing that I was told during check-in. Food is crazy expensive and just not worth it. Good for Summer time avoid during πŸ₯Ά winters if u need to take hot water shower. Rooms were clean though

ra
Review β„–2

Poor wifi speed 450 kbps, very small rooms, require to place your card to use the elevator, horrible checkin process, horrible food, home food is better in taste... No qualities of a 4 star..misbehaving staff... An oyo room provides better service compare to lemon tree.

Vi
Review β„–3

Location is good, lots of greenery outside. staff is very cooperative. Restaurant food is delicious. Safety.

An
Review β„–4

Nice room, friendly staff I would like to recommend others. Amenities like room sleepers, dental kit and shaving kit should be complimentary. its basic amenities provide by the hotel.

Ud
Review β„–5

The staff is not cooperative . No visitors allowed. They have their own set of rules at the hotel which are not mentioned while making reservations.

SA
Review β„–6

The hotel is fine. Location bit far from the main Gurgaon location. Good for privacy and peace. Overall good.

Ai
Review β„–7

The check in took a lot of time and the place where the sofas are placed at the reception you get direct sunlight and the ac isnt functioning properly. It was a torture to wait until check in.The room was good with a bath tub as I wanted, thanks to the lady at front desk.Even on a sunny day, the signals were not there to watch TV.Good of them to employ people with partial dissabilities.Overall the experience was OK. There was no iron, slippers, dental kit available.

Ab
Review β„–8

Clean and hygiene maintained. however the location is in the outer sides of the city. view from the window is awesome.

So
Review β„–9

I really liked it. Was really clean and elevators made life easier as it was difficult for senior citizens to go upstairs and difficult for us to come downstairs after all dancing in heelsπŸ˜„. DJ was awesome too. The food was really good, though being a foodie in America, I thought it could be better. Plus the feras were outside and we had to find staff to put some chairs and give water constantly. So a less star. I will rate it 3.5

Sa
Review β„–10

Dirty sofaBathroom exhaust not workingIRD order (QR) doesnt work properly.Dinner buffet, not enough food in chaffing dishes.

Sa
Review β„–11

Room and amenities are average but food is not good. Food is to costly and not good in taste

ma
Review β„–12

Nice executive hotel. budgeted hotel , staff is very good and co-operative.

pr
Review β„–13

It is situated in country side area. The view is great along with wonderful rooms and food

Ta
Review β„–14

Was made to wait for an hour to get the room which was pre-booked at 1am at night.Wrong type of room (preferred room book was different) was provided even after that.Zero support from the staff, the senior manager on duty tried to put it on his junior though he was at fault.We had pre-booked two room added one more on the spot. To compulsate us for the waiting time they told us they are giving us an upgrade room, but more money was charged from our friend who booked on the spot so kind of fooled us as we did got to knw the traffic charged for the third room later.Nobody helped us with the baggages on check in and check out even after multiple requests.Since it was late night and our rooms were pre-booked so we had no choices. But for future would not like to recommend also anyone to book this place.

Sa
Review β„–15

Very Bad Food Quality..Room size and location is not Good.

Ha
Review β„–16

The Experience was very very bad. Behaviour was very bad. Overall service was very bad. I am not coming this hotel never ever and dont even recommend anyone else. Room charges was high. Everthing is chargeable (slippers, bath kit, water bottles etc).

ka
Review β„–17

The hotel was super clean, the food was delicious, and the staff was also good..........Nice stay..

Mo
Review β„–18

Easy Check in good experience. staff is very polite and helpful I love this place next time also visit again

Ar
Review β„–19

Less spacious rooms. Below average food quality

po
Review β„–20

It was my sisters wedding and they ruined a very auspicious occassion. Very unprofessional staff. Staff was so rude that they even shouted on us and behaved as if they are giving us a favor. Is that what hospitality means? Kept on stopping AC thoughout wedding. Even created trouble in check in for our rooms.

Ab
Review β„–21

It was a fantastic .would like to stay here again.everything was good ,proper hygiene was maintained.

Ra
Review β„–22

Lemon Tree Hotels are beautiful.There service & CO-ORDINATION is good.I personally like LTH Sec60:The GM : Gupta ji is very Helpful.Also FRONT desk. Harish ji & Mohit ji.Their Banquets Department is Excellent.The Food, Staff & Service.Worth Appreciation. I have been checking in it.Since over 2018.My best wishes.Regards Raj Tejuja.

Ku
Review β„–23

Breakfast and dinner is not up to mark as per 4star property, very rare things available in food. I have a so so experience, staff is not cooperative.. Staff start questioning while asking for kettle change as it was dirty inside. No play area for kids

Ve
Review β„–24

Don’t stay here if you are planning to stay here with family.Worst experience ever.I had stayed with my family, they don’t carry your luggage i had to carried my 8 bags myself.We had to come gurgaon for medical treatment in gurgaon so we wanted to eat our homemade food , i asked them empty plates and bowls but they said it’s chargeable with taxes, i asked slippers they said it’s 50 INR chargeable, i asked for ice cubes it was also chargeable with taxes. Pillows were too dirty with blood stains.bedsheet was also used by some previous guests too much hair was on bed-sheets.It’s my one of the worst experience ever.

Ro
Review β„–25

Lovely stay. Room and food are excellent. Staff are quick in responding to any query and had a great time there.Just that the hot water should be available 24x7

Ud
Review β„–26

The rooms are nice and tidy but the experience was not good. The buffet had very less variety . Over all experience was not that great.

an
Review β„–27

Good service good staff

Ta
Review β„–28

Very disappointing experience. when i checked in the room was full of mosquitoes. and a couple of spiders too. the bed linens had stains. there was only one glass to drink water so when I tried to call housekeeping I found out that the intercom doesnt work. I call the hotel reception from my own phone to ask to be connected to housekeeping, only to find out that the extra glass I needed was chargeable. when I ordered food it came with a dead cockroach in it! the hotel staff apologised and changed my food. overall the worst experience Ive ever had.

Ma
Review β„–29

One funny thing, I could hear the voices of my adjacent rooms. For instance, a person was singing while taking bath and another one was watching movie and the ringtone of the phone.One good thing, they were in compliance with all the COVID-19 related guidance.

TY
Review β„–30

Very good Hotel. Lush greenery around.

VI
Review β„–31

Hotel is good but entry gate security guards is not well behaved. If someone is going there who dont know speak english.The guard was showing an attitude that I feel he is an Englishmans son and he dont know about his primary language Hindi.

Mo
Review β„–32

Poor management, the hotel is runnin low on staff due to covid yet lack of coordination amongst staff. Security guard is extremely rude.Housekeeing staff is too lazy to work.Very limited menu for room service .

Ja
Review β„–33

Decent hotel. Staff to a long time to respond though

Sa
Review β„–34

Basic business hotel. The location is not ideal for regular people as its in an area where there isnt much going on. The rooms are basic but clean with the essential amenities. Breakfast buffet was ok. One good thing is they employ deaf-mute staff which is a great initiative. Hot water in the bathroom is only until 11 AM in the morning which is strange. Hotel staff is ok too. All in all, an average experience.

Dh
Review β„–35

Stay was good and safe. hotel staff following vivid rules and provided good service. thanks a lot. check-in process is little bit slow

pr
Review β„–36

Amazing place in Gurgaon great service and clean rooms

Pr
Review β„–37

Good service, helpful staaf but a bit delay in providing services.. House keeping was very helpful.. Overall nice experience

an
Review β„–38

It was quite good, easy check in thank you priya for helping us and doing easy check in

B
Review β„–39

New construction far away from coty satation

An
Review β„–40

Rooms are neat. All the basic amenities were present. Gym is closed due to pandemic.Room with Bathtub for 2500 nett was amazing. Buffet Breakfast is average with limited options.

Ra
Review β„–41

Manoj From Housekeeping Is very helpful,cooperative and polite.

Ga
Review β„–42

Great place for business stay and conferences.

De
Review β„–43

Pathetic serviceI had a booked a room on 15/8/2021and they give me no. 714 in that they have fan which make sound like hmmmm also they have charged me for utensils and empty glass to drink water in room as we were two person in room even big hotel change like Radisson/ crown plaza/ibis hotel are not charging amount such small things please dont booking this hotel

Ha
Review β„–44

Decent property. Out of city location

AB
Review β„–45

Needs to be maintain the bar area with full fledged service.

Si
Review β„–46

Great hospitality. Great rooms and a recommend place to stay

Sa
Review β„–47

It was a wonderful experience, food on the table was fantastic.

Te
Review β„–48

Have stayed here several times, staff doesnt remember customer and even they have no warmth to speak or resolve issues, we book the room and then they ask for double occupancy extras money. Which is not right

ab
Review β„–49

No valet parking available. The staff managing parking wasnt courteous at all.Hot water comes in morning and evening only. So if u r checking in at noon and wish to take a shower then you cannot take a hot shower..Only basic toiletries are there (soap, shampoo and lotion) and are present in refillable bottles ( definitely not a 4 star experience).. Also the quality of the products is pathetic..Breakfast menu is very limited and also lacks taste.Room size as compared to other 4 stars is very small.To summarize it was just a Oyo kind of stay for price of a 4 star..

BH
Review β„–50

Wanted to enquire about admission in their proposed covid centre in sector-60 Gurugram unit as per media report but did not got any information ,their centralized no was also not aware of it.

va
Review β„–51

Excellent Place very nice service

Ka
Review β„–52

No valet parking available. The staff managing parking wasnt courteous at all.Hot water comes in morning and evening only. So if u r checking in at noon and wish to take a shower then you cannot take a hot shower..Only basic toiletries are there (soap, shampoo and lotion) and are present in refillable bottles ( definitely not a 4 star experience).. Also the quality of the products is pathetic..Breakfast menu is very limited and also lacks taste.Room size as compared to other 4 stars is very small.To summarize it was just a Oyo kind of stay for price of a 4 star..

Sa
Review β„–53

Hall is OK OK price is little bit high as compared to facilities offered

GS
Review β„–54

Located in Sec-60, a secluded region. But the hotel offer quality room with a great view of Aravali range in the backdrop. The rooms on higher Floor are worth the money investing. Room offers basic amenities and facilities. The rooms have Coffee maker with packet of coffee and tea. A minibar, 32 TV, Wardrobe without Bathrobe and kitchen supplies. Overall satisfactory.

AD
Review β„–55

The staff needs to be trained very well. They dont have manner to speak .

Su
Review β„–56

Very nice experience....Staff is very cooperative.... Facilities is are very good. Surrounding environment is very pleasant.

Pr
Review β„–57

President stay.. in budget. staff is very helpful. would recommend . couple friendlyrooms are clean and well maintained

ak
Review β„–58

Over all Property is nice and great air circulation.Good view from roomIt has two building one of lemon tree and other of red fox. Red fox is a subsidiary of lemon tree hotels.the another or third building is convention centre.The convention centre has a great entrance with a grand entrance to first floor.The toilets are clean and well maintained.The ration to space of hall , i.e the capacity of hall to capacity of dining is not in proportion.When the entire hall is in for dining it is ver congested. .We had an event for two days , the chairs used were of inferior quality that it lead to a complete back pain for most of us.Such a big brand and using chairs without comfort is like degrading themselvesRest overall is okey

Ha
Review β„–59

Truly fine, I recommend to all, neat and clean rooms with fine amenities, hotel staff well behaved and educated.

Th
Review β„–60

I Fall short of words for their hospitality and services.

AR
Review β„–61

Well maintained space and luxury treat.

Mo
Review β„–62

Food is good, specially the Fish items.Rooms are little small and no space to walk. Its clean though. Its very far from the city, infact nothing except the hotel.

ka
Review β„–63

Non cooperative staff. Very remote location

De
Review β„–64

Staff is very good and polite. They have all proper facilities which a 4 star ⭐⭐⭐⭐ hotel should have. The location is little out of town. But the cab facility is good.

Ma
Review β„–65

Amazing hotel really nice fillings

Sh
Review β„–66

Ok types post COVID. Buffet spread has been reduced and taste is average. Overall did not enjoy the visit.

sh
Review β„–67

Manager and Staff was not courteous...if you find no courtesy...the place is doomed

Of
Review β„–68

Great service and nice room πŸ‘

Pr
Review β„–69

Far from city. opt if you wish to have a relaxing day out with family .budget friendly. co-operative staff.

an
Review β„–70

Reviewing on the banquets theyre nothing special as such yet charge a very high price with way too many restrictions and liquor is way too over priced

pr
Review β„–71

Good staffproper cleanlinessjain food availableAC/heater availablefull equipped roomworking desk available

ch
Review β„–72

Nice stay .location is very isolated. but overall good

Aa
Review β„–73

Great ambiance with great great staff services😍 and most important your staff named Rahul Sehrawat was so helpful to us...he has a great knowledge regarding everything and yes most important he helped us in many ways and served us a great great service he deserves all 5 Stars⭐️⭐️⭐️⭐️⭐️

Vi
Review β„–74

Awesome location and infrastructure.

NO
Review β„–75

I attended a weddingSnacks are chilling like refrigeratorNo wallet parkingAmbience not upto 4 star level

Ku
Review β„–76

Good but not best

An
Review β„–77

The rooms, room service, overall ambience is pretty much decent however the limited menu for the dining options and unavailability of basic amenities is definitely a cause of concern during these times

Ab
Review β„–78

Worst ever hotel poor services, imagine in 40 degree and the ac was not working.I mean hats off to lemon tree chain.

Sa
Review β„–79

Awesome place good hotel

Ja
Review β„–80

Hospitality is top notch.

VI
Review β„–81

Standard rooms and good room service, great spread of breakfast with lot of options including a live dosa/omelette counter and fruits. One deterrent is the location and options around also nearest metro station is about 3+ kms. My corporate booking came with free cab to and from office so was good.. Good spot for short stays. I will definitely try Lemon Tree again in another city.

Pr
Review β„–82

Its nice hotel

Ju
Review β„–83

Standard rooms and good room service, great spread of breakfast with lot of options including a live dosa/omelette counter and fruits. One deterrent is the location and options around also nearest metro station is about 3+ kms. My corporate booking came with free cab to and from office so was good.. Good spot for short stays. I will definitely try Lemon Tree again in another city.

Vi
Review β„–84

Good place to stay, may have been better, but still if newbies wanna stay and enjoy some free time in a good classic, this is a place

Ab
Review β„–85

Food is good, staff is good but the quality of rooms are below average ..in my room booking details minibar was mentioned but there was d minimum accesories given in d room & toilet .. room was small & very old designed.. but still service & food was great

Pr
Review β„–86

The staff needs to be trained very well. They dont have manner to speak

Ha
Review β„–87

Hotel facilities are good very good supporting staff. Thank you

KK
Review β„–88

Nice venue for wedding and allied functions

Ja
Review β„–89

Place is good, but staff is rude.

Sh
Review β„–90

Nice hotel location is calm . good food served at restaurant. one good thing about the hotel is their employees. you will live there approach which is very calm and relaxed but the greatest thing is, not to dishearten. I loved it , feeling very happy for few disabled staff who are the most to help us with their courtesy. its a great initiative

Su
Review β„–91

Brilliant experience, good food , cooperative staff , nice abeince, big car parking space , amazing room

De
Review β„–92

It was really awesome experience at Lemon Tree Hotel. Everything was perfect there.

Gu
Review β„–93

Pathetic food at restaurantWorst ever I had

m.
Review β„–94

Very good sarvice

Me
Review β„–95

Nice staff and hotel but I got some issue with staying during winter night, it was not so soft blanket for sleeping.. Winter blanket need different than normal night

Sh
Review β„–96

Very nice for food taste and maintain compleate social destensing now a days looking at the situation

Hu
Review β„–97

Rooms are so small... Der seemed no difference in an Oyo capital Os Room n here.. Not worth it.

R
Review β„–98

No frills simple friendly

Ra
Review β„–99

No facility no saport

Bh
Review β„–100

Nice place to stay. However food options and quality is not upto the mark as per other properties of the brand.

Information
100 Photos
100 Comments
2.7 Rating
  • Address:Urban Complex, Ch.Nandaram Marg, Ullahwas Village, Sector 60, Gurugram, Haryana 122011, India
  • Site:https://www.lemontreehotels.com/lemon-tree-hotel/gurgaon/sector-60-gurugram.aspx
  • Phone:+91 124 714 2323
Categories
  • Hotel
  • Banquet hall
  • Bar
  • Conference center
  • Gym
  • Restaurant
  • Swimming pool
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