I went this office to activate my old number which was went off. the executive asked me to pay 300rs charges and asked me to go for compulsory 3 month recharge only. why should we choose the recharge 3 month only, i asked to go for 1 month recharge and why i have to pay 300rs extra. very bad service. Where other outlet of the city who served and activated my old sim without any amount.

Nice but less People (working there) inside store

I had a postpaid sim, to which i went to switch to prepaid. First of all, for such a quick task, the store employees made me to roam for 2 days to the store. And later, after 2 days, during the switching procedure, when i was asking about the details regarding prepaid recharges to one of the lady customer executive, she started to answer so rudely as if a begger is standing in front of her rather than the idea customer. When i warned her about giving a complaint, she called some men for harassing me instead. The fact i guess i get from her behaviour is that i am no more a postpaid customer, so there is no value for a prepaid customer. She warns me rudely not to come to the store next time and go to the other outlets in the city. Who the hell is she to tell me not to come to the store? (Only if she is a closely related with Mr.Aditya birla). And when i tell this incident to her senior, he says to let it go and mind my work. In an indirect way,(Get the hell out of here). I would wish for his black carrier in his future, one day when in emergency, he would get the same response.. I would rather give a police complaint, just because of the reason the executive is a lady, i stopped myself. Thank god i am not a part of idea anymore, i have even gave a port request for Airtel.

I went to change my idea number from postpaid to prepaid which will be done in one day as said by customer executive but the person at idea store said will take 4 to 5 days and then they are charging me advance fee plus late fees for the service which they are delaying ,worst experience ... Never ever buy a postpaid connection in idea bcoz they have better ideas to loot customers