I recently opened savings account online. Theres been debit freeze on my account. So I have to visit this branch and they told they have to upgrade my account and collected my signature pan and aadhaar. And the debit freeze will be revoked within 2 days. But its been 5 days almost Im still facing debit freezing on my account. I called customer care also regarding this, the executive told they have some server issue and unable to fetch my account details and asked me to call after again. Is this reliable ?Server issue on a bank ? I really feel bad that Why I have opened account in this bank that too of I have 25,000 balance account. A saying is there, First impression is the best impression.But When it comes to IDFC,eveything is worst in my case.

One of worst customer service Ive ever had. Opened an current account on this branch after that no such proper response from staffs. Their main target is one and one on opening account not on customer service. Worst worst worst bank ever I dealed with.. dont open any account in this

Good response banking sector

Its very worst and fake bank staff also very very worst chi

Need to improve a lot

No proper customer service...

There is no good customer service

Nice bank