Brilliant service in terms of product knowledge, customer follow up and and over all enthusiasm to help customers get the best suitable product suiting their requirements!!
Worst service centreI have booked my case for display issue then after 10days service engineer came and collect the laptop from meThey told within 10days will repair and giveAfter days no response and no one picking a callThen moved from customer care they only helped me to reach service center,Reasons they have told.spare is not available.Case not approvedThen case approved still spare is not availableFinally spare receivedAfter one month they serviced the laptop and given to me.But they installed wrong display❌My default display is glassy finishThey installed mat finishNo smooth, clarity not there...Totally disappointed
Standard Hp Showroom with good rates and customer support
Very good shop for your IT needs. Nice dealings by salespersons.
Nice HP outlet with friendly staff.....but sometimes waiting time is too much.
The worst place in the world.This is a honest name for the place since it gave me the worst experience in my life recently . I went in with my family last week to buy a laptop . My family including my 16 yo sister , Guy named Tony who seemed nice but later on his behavior towards ladies wasnt an soothing one . He began to touch without her consent and was staring in an awkward manner. When we began to notice he stopped doing all that and assigned a another sales person .. obviously we said no and walked out . Such a bad place to buy computer . I dont suggest you go there
Please Dont chooi this service center for heavens sake. I had a terrible experience with them. Went there last month to service mu lap. Gave my lap inside. Waited outside for 2 hours. No one came to attend me. Then I asked the status in the front office . Then suddenly a boy appeared from inside telling me that motherboard is having a complaint. At that moment itself I could sense that they are lying.Anyway I went back with my acknowledgement. I called them after 2 weeks only to hear their cross talking over the phone for a long time.. they were asking each other who was servicing my laptop !then again I called and the service in their abruptly told that it is irreparable.So today I am again waiting here to take my laptop back.For heavens sake, dont step into this premises.
Friendly staff. Proper guidance to select right product.
Good atmosphere..gud servive
Bought a laptop here. The experience was not bad. Cannot say anything exceptional. Will not get any complimentary products like a laptop bag or a mouse, which was kind of a bummer.When u pay 80k for a laptop u expect a bag with it, not an excuse like we give best price.Customer satisfaction is important!!
Wonderful experience. nice attitude and friendly staff
Good show room. Expansion work is going on. Congested parking space. Good location for any business
This is one of the best computer showroom in Ernakulam. The best collection of laptops and Pcs. But the their customer service is the best. I have took a laptop 6 years before and which worked without any issues till last month. suddenly its board faild given 2-3 other service centers nearby. But when I contact HP world kadavanthra and they have serviced it perfectly. They have experienced staffs and reasonable price.
Very good experience, 2 weeks back purchased a laptop and am very glad.
Good service . staffs are so helpful
Very good experience got from here. Good servicing and awesome customer service center.
Good customer service
Please make sure your details in google are correct. Youve included sunday as a working day in google but your store is closed on sundays🙃
Good, need and calm place..but needs to improve customer care..
Nice customer care
Good service
Great customer service. I bought a laptop today and they offered good support and helped me with all my queries. Definitely satisfied
Didnt repair it .. instead made some alternative ..buy honest and knowledgable
Very good Coustmar service and great offers
Customer friendly staff 👌👍👍
Very poor customer service
I bought a battery for my computer here on 15th August, 2020 and when I asked to see it working they plugged it into a power socket for 30 mins, but my computer battery just did not charge. They insisted that it will work and sent me home saying it will work if charged over night. The battery cost me Rs.5500.From then on it has been a mad ride of phone calls (where I have to repeat my story each time a new person picks up and I have had 2-3 people picking up each time!), not to mention that I have come here every day weekend since! I am unable to come on weekdays.Now today I called and asked for them same and after 3 rounds of people finally someone asked me to come in the afternoon. I said I will come at 2 PM. And since then I have been waiting here. They went to get the battery from wherever it is stored after I came!This is a lousy place and IS NOT A GENUINE SERVICE CENTRE of HP
Very bad experience. They charged me Rs.5000 for servicing a printer and still it is not working.
Great place good and cooperative staff
Very bad!Poor customer service. Product delivery delay is so long and its tempers customers.
Poor customer care
It takes a lot of time for a simple work.And they do some jugaurd work in their bills.For a laptop keyboard replacement, they charge 1500/- where they only will give a bill of 1000/- and when I questioned they says 500 is service charge!!That too not mentioned in bill.It takes two screws to remove the keyboard and to need to plugin the new one. Thats the only work.
Bad placeDont take any thing from here
Bad customer service...
Hp world offers all products related to hp and also they offers a service area specifically for hp products along with other brands out of warranty period too ....The staff are so much helpful
Just love the shopping experience whenever I go there. They are our go to vendor for all system requirements. Great sales experience and excellent support. Will recommend them to anybody.
I had a very nice experience purchasing a laptop from here. The staff is very helpful and gives a lot of inputs regarding the pros and cons. The prices were also very competitive.
Poor customer service . The laptop i purchased from this shop was defective and there was no support from the shop.Plz dont buy from here . Highly dissatisfied.
Good place for techies..lot of new collections
Fast & Perfect Work.. ✌️
Good shop to buy computer. Competitive price offered. Guidance given to select the right product. Excellent after sales support from the team. Highly recommended from my experience
Excellent sales after service
Good Showroom nice staff..
Do not go there to buy laptops. Poor customer service. If you have any problem with your laptop you will not get satisfactory response from there. Im totally disappointed and will not recommend anyone
Supportive staff. Lower price than any other stores.
It was the most worst experience that I received from HP World Kadavantra. Really bad costumer service. I gave my HP pavilion laptop for a service as it was dead and I couldnt figure out the reason. They said they will service on the mother board and will find out. Later they said that the mother board should be replaces as they are not able to service the mother board and it will cost 10k to 12k...it can varies upto 15k. I told them to proceed and it took around one whole month for them to tell me that the mother board which is matching to my system is not available in the market. My laptop is not even 5 years old.I collected my laptop from them and gave it to other service centre and that guy told me that some components of the mother board are missing and because of that it is short.So guys please dont ever give your laptops here if you are looking for a service.
A one stop solution for all issues related to HP machines, printers, cartridges and servicing. HP World, Elamkulam has always been prompt and helpful, whenever we had a requirement to seek technical assistance on the computers and laptops that we run at our home. Santhosh always provides the most practical advice and keeps service to the satisfaction of the customer as his primary focus. His technical staff are also very keen to help. Overall, a very satisfying experience for the past almost 10 years.
Extremely helpful in selecting the right product based on customer need. Very friendly and helpful staff. Good people to do business with.
Easy Access by road and metro.sales executives briefed about unique advantage of laptop and printers.Variety of HP brands and models in display.
To buy laptops it is ok ,yet the service center costs much higher price buy removing the tag of service charge ,for ex if you want to repair your laptop keyboard which costs about 1100 while buying online,hp world service center charges about 2200 in a total for the repair ,and they say the price is inclusive of all service charges
Worst service.
Shop is good, but service was terrible. Waiting for a long time for something to happen
Superb... keep it up.
Enough stock and friendly service with professional touch. Good follow up....i will defenetly promot new customers.
Highly dissatisfied with the service.Pls dont purchase from here
Great timings, open until 9 PM, great location. No sweat figuring your way around!
Both the customer and product service was good
Nice
Expert detailing by staff so that we are clear of the specifications. Not often do you come across such pleasant mannered and knowledgeable staff. Keep up the good work.
Very disappointed with customer service.If you wish to buy hp laptop dont go there
Very Easy to Access. Very friendly and professional approach. Overall a delight to deal with.
Extremely helpful in selecting the right product based on customer need...👌Very friendly and helpful staff(@santhosh😍). Good people to do business with...👍
Good customer service and a satisfied buying experience 😊
The customer service and support was outstanding. They understood my requirement and provided the best compared with other shops. Recommending to all for any it requirements.
Bought one i5 laptop from HP world(Sheejas IT mall) near elamkulam church, Cochin. It was an awesome shopping experience. Its a well maintained store with neat display of HP products. The sales guy over there is having excellent product knowledge and is very professional. Also they have offered me a very reasonable price. I am really satisfied. The only negative i have noticed is that; even if the store is very visible and accessible, parking infront of the road is bit difficult during busy hours.
Good
Really good Service... 👍 and good support from sales and service team... Giving 5 star 🌟..!
Poor service waited for around 4-5 hrs to get my laptop which they sold me a show piece they used there and every other offers on goodies you have to ask for getting a discount except for bag.
Did feel the approach more professional..keep the good work going... will recommend...
Various electronic gadgets with reasonable price and very well supportive staffs during both the time of sales and even after the sales.
I bought my hp lap top from hpworld Sheela’s IT mall Elamkulam Nice showroom ,Good display of products and an excellent sales team made my purchase easy and very happy with their service support 👍👍
Terrible service. The staff do not care about the customers. We were forced to wait for more than an hour for a simple process. Would not recommend. Please do not go here unless you want your time wasted.
Worst experience ever, salesman cheated by giving a lower laptop, asked for change and replacement with a higher model but no good response
Easy to access....Customer friendly and special hats of to service team too....i am giving five stars definitely.....
One of the best in terms service and sales approach. Highly pleased with the entire atmosphere
Nice place to locate and get all the hp series product here.
Good customer service. Representative is thoroughly knowledgeable about various products. Highly recommended. Recommendations of repairs of old products are also given by the representative. Good experience
Been with Sheejas IT Mall since its inception and have purchased many HP products from here. Very reliable and customer friendly outlet!!!
Product briefing nicely narrated by executives best price as compared with Lenovo and Dell. Good and latest models available
Great place for buying HP products, good support for selecting the products and better after sales support...Thanks Santhosh, for your expert advise and guidance...
Enough stock and friendly service with professional touch. Good follow up....i will defenetly promot new customers.
Highly recommended. Good service support and best price 👍👍
I own an hp laptop... Have received good service facility and am a happy customer
Hp World 🥇🏆👑👑
Nice store...good price.. excellent display of laptops
Excellent service from enquiry level to installation and post services. Highly recommended for any type of HW/SW related enquires. Really hats off to you, especially Mr. Santhosh.
It was a good experience with great customer care.All my needs taken care of and wase able to purchase the pc I need.
Good service and helpful staff... Keep up thhe good work.
Utter worst service for laptop. I have changed my laptop keyboard for 1850 rupees for 3 moths warenty.With normal use in the 6th month keyboard stopped working.When check with staff they give me a reason that electronic devices can be stop working anytime so I have to give the same amount to fix the issue.I have see there written like HP service center seems like fake.Please go to a proper service center and dont waste your time and money.
Excellent product ranges..impressed with their very good after sale services....and very product knowledge staff availability at the store ...i dont have to look for any other option to buy IT products at cochin...thanks sheeja IT Mall
Nice place to locate and get all the hp series product.No need to go mall for it.