Actually I wanted to rate it 1.5 stars.The RMS were average to below average. Hotel services were really really bad. Food is below average. Bathrooms were not good at all
Worst services ever we got, they dont have any breakfast option, hardly you get a black tea, and thats worst too. Even you cant control your rooms AC, they dont give you the remote.Dont waste your money.
Very poor service tv did not woked fridge broken..third class ac
Totally the worst experience. nothing is provided e.g. bed sheet, blanket, wifi, towel, soap, water bottle. Room was completely dirty and full with mosquitoes. In the name of TV, only free channels were there, e.g. dd national, dd sports.
They charged extra amount per day basis for bedsheets washing without anywhere mentioned. The behaviour of receptionist was worst. Actually I did not take food service from them, may be so they behaved with me roughly. Denied to give me the bill also. They are equivalent to criminals. Dont ever think to go there with your family. The hotel name should be changed to Dreamsuck Residency.
Wonderful stay. room service is really good. distance to the beach is appropriate and the room was cleaned daily.The room service and staff is really good.
Service is too poor !! If once the AC is switched off then you have to knock the staff as many times.
Nice hotel. Family friendly. Rooms are OK as per price. Not very far from beach. Service is also good.
The location was little far from the new digha sea beach.It will take around 15 minutes by walking to reach the beach from hotel.Rooms were average but the behaviour of the staffs were not good at all.If you dont take food from them they dont like you as a customer.AC facilities were available but the remote and total controlling of Ac was from the reception.If you need to switch on the AC you have to call every time to the reception but hardly they pick up the phone.There was nobody in reception for any emergencies to call on.For getting water you have to go to reception they even dont notice if the water tank is empty or not.A lot of mosquitoes will not let you to take rest or sleep.They dont gave us any coil or all-out , rather we had to buy that from a local shop.Overall we stayed there 3 days but the experience was worse. If anyone go there go by your own risk
It was a good experience while we were there with family rooms are well. Good service.Quality of foods are very good. Above all the frontline people are too friendly and helpful.
Overall nice experience... Staff are very helpful..... Food quality too much good....
In front office Madam behaviour is very nice & she so sober so polite & gentle also.one more thing introduce some snacks items also.
Homely atmosphere.. good place.. food quality is awesome.. budget friendly hotel.. all over good..
It was the great hotel ever went I dont want to leave it ever but i had to go home. Study and all. But food service all everything was good in this hotel there is nothing to complain. Also the room are beautiful.
Worst place for stay. Totally waste of money. Bad accommodation, dirty rooms, horrible foods, and room charges are very high according to the provided facilities. But staff behaviour is very good. I would suggest a NO for this place, now its totally upto anyones choice.
Managaer and Rabi da was excellent in service food was also very tasty
We reached on 24th Jan21. We booked online two triple bed deluxe rooms through Agoda 3 mths earlier but we got 1deluxe & 1standard small size room while paying same price for both the rooms. Toilet was horrible, pillow covers, bedsheets & the blankets were of the worst quality. We got drinking water & glasses around 2.00 p.m after requesting thrice moving to the reception as the intercom facility was just for show without connection. No mosquito coils/mat/liquid was there Mosquitoes not only bitesbut entertained us whole night singing near our ears. No cleaning of rooms & toilets while asking for the same they told they are with huge pressure of boarders & shortage of manpower. There was a small egg size old C TV without any cartoon & necessary channels. Food quality was also not good.
Great service. Manager is very humble and polite. Staff very helpful. Rooms were big and spacious.
Room is very good . Service is commendable . Must visit . Beach is not very far from the hotel. Manager is also good.
Bad behavior of staff and manager. Room very small and dirty. Bathroom not clean.
Staff’s are very friendly and helpful, nice rooms comfortable and pocket friendly price
The hotel is nice but not so much . The manager is not enough polite as everyone say. The room service is not good enough . The food is nice ( although I only had maggi ) .The things needed to improve are -Bathrooms need to be cleaned .The blankets need to be changed .Cleaning of room must be done regularly .TV channels must be more ( as all channels on the TV are free channels ) .The water jugs should be cleaned regularly and pour water everyday and need some glasses and a water bottle .Bedsheets should be changed regularly .Pillow covers should be changed after a use .Almirahs should be more clean .___________________________________________🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄Didnt like it .
Excellent service..... cooperative staffs..nd mainly safely for womens
Worst service.....bad behaviour of staffs, manager, and owner. Rooms are very very dirty.....all photos in google are fake......harassment, bad language with woman and kids......pls dont come here.....total wastage of money with unnecessary argument of owner
Very poor service, shabby toilet, AC operating system depends upon the manager, room service unavailable all time, you have to move from upstairs to downstairs for any single requirement, bad manners and behavior.
Worst experience ever...Starting with distance,20-25 mins walking distance from sea beach...no public transportation available nearby...Images in google are different from real rooms..Next,very poor behaviour of hotel staffs and manager...no cleaning, no room service..they purposely harasses the customers...no power backup available..very rude attitude of their managers..taking women and elders not recommended...Total wastage of money...I have visited Digha 6 times.....this is the worst of all..
The rooms are good and clean. Not very far from the beach. You only have to be carefull about the manager guy.
Hospitality superb.manager bapida awesome...create role of an elder brother in family.total staff very much cooperative.thanks and love for all.
Service is suparb and food quality is good at best price
Low maintenance. Need to improve. Staff good and polite
Room & Service is ok,foods are so soHotel manager behavior is so niceOverall Rating is 4
Good service and good quality food at best price
Overall nice experience. Staff is supportive . Nice and clean hotel . Parking is also available for your four wheeler and two wheeler also. The new digha sea beach distance from this hotel is near about 15-20 minutes walking distance . By car or toto ,motor van is 5-7 minutes .(my point of view). service is good . Secure for family and children 😊. The best part of this hotel from my point of view is food quality. it is little bit expensive but quality is out standing ,superb just awesome .🥰. The staff is like pranob, Kaka etc are Very friendly. Manager also very good . It was nice experience to stay in this hotel.
Very bad service
If I would have got the option for Zero rating, then I would give zero. Very bad quality of service. They denied to provide cable line, Internet when these are basic services for a AC room. They even denied to provide a blanket...☹️☹️. There is no room service. You cant change the temperature of the room AC as per your convenient and last day the Fan stopped working. I request all of you to avoid this hotel.
Great rooms.... excellent service. Great family experience. The manager and staffs were extremely well behaved and attended to our demands till the end. Especially the fooding was above par. Excellent service guys ! Keep going 👍👍
Nice Hospitality and Behaviour guys
Middle order hotel... Lots of mosquitoes and food charges are much much high...
Very bad room service and rude manager rooms are full of mosquitoes....
Good behavior
First I would like to inform all that the location of this hotel is far from sea beach, rooms are not spacious although it is clean , geyser is installed in bathroom but non functional due to electrical overloading problem.Room service is available for a cup of tea only.Outside food is a monetary punishable offence here.A small dining hall is available here, meal & snacks available if ordered earlier, where quality & price of food is moderately up to the mark. Manager & Room service boys are not professional, administration of this hotel should think about this. But one thing I must say that the owner of this hotel & his daughter is very co-operative & helpful . I may request some other person only for them.
Stayed in this hotel for 2 days in Dec 18. I had booked through Canara Bank Holiday Home. Service was very good. A problem with the washroom was repaired within minutes. Behaviour of staff was nice. Location is at New Digha and around 15 minutes from sea beach by walking. The hotel has some drawbacks though.1. Outside food is not allowed, as they have a restaurant which serves decent food.2. Gates remain closed between 10pm and 6pm. So if you want to witness sun rise, inform in advance.Detailed list given in image.Overall nice budget hotel. Will stay hare again, given a chance...
Wrost hotel in hole Digha... Dont stay in this hotel
The hotel was a real value for money
Never ever stay here..Location - Far from railway station and sea beachRooms- size is okay but service is poor,they keep disturbing in your quality time with ill mannered behaviors.Experience-manager is highly rude person with high attitude..dont know how to behave with guests, asked us to leave when i asjed for bill he was charging extra for early checkinFood-related food is nice.Will never suggest to stay here
Good one
Rooms are very good and all staffs behaviour very very good
Very good place, rooms are clean and manager is very friendly and helpful.
Very good hotel for family. distance from new Digha sea beach by walking 15 minutes but stuff and management is very co operative and helpful. fooding quality also very good. rooms and bathrooms are clean. recommended for other travelers..
Poor hotel, poor staff behaviour...
Food quality was good, testy and fresh but the behaviour of caretaker was not friendly, Im really surprised to see that he was operating my AC from his own room. Even he didnt give us the remote control. I never ever face this situation before. Uff horrible
Happy experience. Absolutely perfec. Service was pretty good. Overall we enjoyed our stay and look forward to visit again.Excellent!😊
I stayed at the hotel for 6days & had a pretty good experience.The hotel is only at 15 minutes walking distance from the beach and 5 to 10 mins away from the Science Center and Amarabati Park and also close to the market area.The room was nice & well maintained and the Double bed room was well enough for 3 persons accomodation.The staffs were polite and very friendly in nature.Though they dont allow to take outside food to room but you can take snacks at room.Even if you want to eat outside food you can eat it sitting in the resturant area.Though it wasnt required as cook of that hotel was pretty good at his job and we love the food there and found their package system pretty pocket frindly which includes every thing from bed tea to dinner.Overall it was nicely spent holiday at Swapnodeep Residency.A special mention for the owners who were very frienly and also responsible persons and take a good care to their customer 🤗
Worst behaviour of staff and service was not in properly
The rooms are ok but service is not good
Awesome place. Clean rooms,corridor,toilet bathrooms,reasonable rate! Ambience is too good for the price,food is like home made,tasty,good room service,hi-tech surveillance systems! Overall 5* from my end!
Good
Extreamly Bad Hotel. Situated in New Digha near SBI Holiday home. 30 minutes from New Digha Sea Beach. Bed Cover & Pillow Cover was dirty.No wash & clean room. But charge rs. 15/ per day. HOTEL MANEGER was STUPID. His behavior was rough. Dont know how to talk with people. NEVER GO THERE....
Poor service, the rooms are really small, bathrooms arent clean enough, lights are broken, the didnt provide us with blankets so it was really hard to sleep, expensive for such third class guest house also its very far from the beachfront (p.s. - takes about 15 min roughly to reach the beach). Television remote didnt work. It sucked being there even for a minute or two. I would recommend this hotel to anyone.
Nice stay but at some distance from beach.
Environment is very good
Verry clean.i love it
I WENT TO THIS HOTEL ON 15TH OCTOBER AS THE ROOM NO 311 WAS BOOKED BY ME. ROOM CONDITION AND RESTURENT ARRANGEMENT WAS GOOD. ON 16TH OCTOBER I TOOK DEPARTURE. AT THAT TIME HOTEL AUTHORITY CLAIMED 10 RUPEES PER HEAD AS THE SUBSCRIPTION FOR DIGHA-SHANKARPUR DEVELOPMENT AUTHORITY. I PAID THE MONEY AS PER RULES BUT MANAGER DID NOT ISSUE ANY RECEIPT OR COUPON FOR THAT PAYMENT.
Far from sea beach. Power generator was not available during power cut. They dont allow outside food in the hotel. And mosquitos, made me awake for a whole night.
Very good place to stay with family
This is a very good place to stay in New Digha...I like this residency,very clean and decorated hotel,clean rooms with a perfect receptionist😇..And thanks for the hospitality🤗 SWARNODEEP RESIDENCY😍😘
The best hotel among Digha with availability of every single amenities. Highly recommended.
Nice log and staff is good
The guest house position is nice but the service is very bad. The girls dorm which we had booked had a gap in the window and visible from outside. The rules are strict but not very standard. The overall experience was not really something of my liking and my review of it will be hated it.
Its a SBI holiday home.. Manager is good... Best rooms and they provide best quality foods also
Rooms are ok.. But the worst part is the behavior of the manner.. He is the worst person who spoils the entire atmosphere of this hotel... He turns off ac for ac room without any reason.. ILL behavior person he is..
Very good service
Very nice hotel
Good budget hotel!
Very bad place, please never ever try to think of booking it, they are the people with least values and ethics for business or their customers... They had ruined our journey and our safety was at questions
Nice hotel...great service... the food we had in this hotel was tasty with good quality...we are satisfied....
Locality is very good....friendly atmosphere...room price r verry reasonable...sea beach waking distence 10 minute...love it❤
Very pathetic experience.. rude behaviour of manager, bed cover & mattress is very very dirty. No room service. Everytime you need to come downstair to request them to switch on the AC. Far away from sea beach. We did not avail the restaurant service, no knowledge about that. Would not recommend anyone.
Location is not much good...Room is good.I recommend to other for choice the hotel..Yes this good
I have stay from 3/12/16 to 5/12/76 and during my stay it was a good experience.... But few thing I have to mention that double bed room is very expensive as compaire to other hotel. Their is no hot water service.... Gizer was not working ....but the hotel staff was very nice they all very co-operativ. Food is good and service also good
Theres some administration error. Simple but need to fix some policy.
There is no safety in this hotel. People drunk at night and shout. Hotel authority didnt take any step against them. Very unsafe for female. Dont go to the hotel.
Excelent Service Clean Room and staff behave is good near to digha beach Thanks goibibo
Very good for family, 100% security is provided, good food and hotel management was nice and almost cleaned
...Woman arent safe in the hotel. Because the hotel authority have no manners.The way of talking ..The r talking in slam language.we booked several rooms but was misbehaved by the hotel party.The service was so bad I regret the reservation at hotel swapnodeep. The hotel manager is so poor that they have compelled us to checkout the hotel at 11.00 pm with an handicapped old woman with us. The reason is that we have raised our objection to repair the water connection after 10 pm!!!!!! in one of our room.we have 5ladies with us (mother/sister/daughter/wife).We cant not believe this we have booked the hotel for 3nights,but due to this misbehaving they compelled us to checkout at 1st night.Do not stay here.We felt unsafe the minute we checked in.we cant remember the last time we felt so scared and unsafe.There is no way I could even consider giving this hotel a rating.
Saswati here.It is good hotel for family.good food good behaviour of hotel staff. Homely atmosphere.
Good Choice
Bad hospitality.
Bad experience, no room service, AC control by his own stuff. Any food cant take inside. Many unusual rules. I had booked the room but check out time I noticed the maneger wants room fare double/triple price. I suggest dont go there.