Regent Airwaysis a budget airways.Regent airways has some moderate aircraft except some DAS planes which looks very old and vulnerable.Most of the aircraft they have are boing 737. It is better to look deep for their package offers as sometimes its a bit tricky.Service quality medium. Compared to other airways they provide some attractive offers.
Its a great airlines to travel domestic and international recently i travelled to nepal aww the flight was just awesome and the crew were so helpful.it also have a good stuff in the kayhmundu airport nepal.who help us.its a cheap plight witha huge comfort.on time departure and arrival is their statistics .The helpline number is always on for the customer suport.Gulshan office is the main head office.
Their website said I can book their packages online, and I did. They neither confirmed or cancelled my booking for 7 days. I contacted their call center, which told me to go to their offices. Their offices told me that they dont book packages online, and when I asked what was the websites booking page about they said that was just there but it is not functional. (in Bengali we say emni (এমনি), I dont know how to say it in English.) Long story short, they have wasted my time. Since its holiday season, I cant get a booking elsewhere, so they have also ruined my vacation.Edit: They also took my and my companions personal information too.
They are good for destroying your trip in a day, 4 or more than 4 time reschedule their time.We had a bad experience to fly with regent Dhaka-cox-Dhaka both ways the delaying and reschedule there time frequently.My trip has been dumped by them for frequently changing their flight timing it’s impact my tripAttached image only for reference !!!!
Now the Regent Airway is closed in Singapore. My date of return to Singapore is April 24, 2020. Then my ticket time can be extended .
Staffs need to learn to be polite with customers. Mere having good aircrafts can not ensure customer satisfaction. Staffs need to behave good in sales office.
Regent is a budget airways.Regent airways has some moderate aircraft except some DAS planes which looks very old and vulnerable. Most of the aircraft they have are boing 737. It is better to look deep for their package offers as sometimes its a bit tricky. Service quality medium. Compared to other airways they provide some attractive offers.
I travelled to Nepal on March by Regent airlines. Customer support, crew behave & service to passenger all r good. seat also comfortable. but aircraft landing is not smooth in kathmandu that time. I guess our pailot was captain Akbar, on that time of return to Dhaka plane land smoothly.Some people tell me that Regent couldnt maintain their schedule time but our flight to both Kathmandu & Dhaka maintained perfectly.
Excellent Service but Airports Stuffs is so much corrupted . I hate them
I purchased 2 air ticket but printer vomits ink during ticket printing. i wonder they gave me that durty printed ticket without any hesitation.
Not bad.. A new International or domestics Rout airlines..Now a days it become so popular.They have all Domestic rout air service and in Muscat, Qatar rout have their international services.
Great service. Liked it
Sales executives are good and helpful. Place is okay. Seat capacity for 10 - 15 people.
One of the best budget airline in Bangladesh operating inbound as well as few international flights.Many good discount offers are available here. With good reputation their main assets.
Nice
They really offers very satisfying air fares but they dont keep their passenger cabin chilled before Take Off & Landing.
Just travelled from Dhaka to Coxs Bazar via regent airline safely. For that, I gratefully thank to the pilots of the airline. But the seats of aeroplane are very congested. Coolers in the aeroplane were not working properly. And the passengers could have been served with better snacks.
Cooler not worked. Staff r good. Via ctg to bill is completely hide in the tickets.
Office Decoration is not Good, but service is fine.
Irresponsible airlines. They suddenly cancel our Nepal to Dhaka flight when we were already in Nepal. Though they promise for refund but its very unprofessional. And this is not the first time frequently they behave like that. I my self facing this kinda problem with regent 2 nd time.
Sales office of Bangladeshi private airlines-Regent Air. The sales executives are very much efficient and helpful.
Facebook rating is turned off. So had to rate here.Faulty aircraftPoor flight timingThey keep running old and faulty planes and refuse to fix them. No air-conditioning, delays in taking off.Staff is friendly however
I used this airlines to visit kalkuta and the experience was very smooth and pleasant.will use their service more in near future.
Their behavior is awesome.Not like other air line services.
Very good service, Domestic Air Ticket Available here
Improved service quality recently
Overall their services need to be improved.
The air conditioning system has some issues. An international flights should have some world class service to meet.
Good airlines... Service is also good...
Good airline company. Customer service is good.
Cheap rate air tickets are available for domestic transportation. small aircraft but good service
So second reliable airline in Bangladesh
They shut down there ac before takeoff in intercity flight
Nice & good air service in BD
Trustworthy travel partner with one stop service solution
Customer service is not good enough. From customer service department, they told me over phone there is discount available, but when I ask ther counter about discount they told me there is no discount available.
Customer service representative are very slow. Take much time for each service.
Worst airline Ive ever flown with in any country. Do not fly with them.
Customer service is good but the behaviour of the checking counter official was not great.
Low Hotel booking service. Aircraft quality below average.
Sales office of Regent Airways. Very good service and helpful staffs.
My frind enu is serving here.
Service is good, but For customer support they havent enough stuff
Boing 737-800 is good and the service is also okay..
Number of desk is higher than the number of staff. So you have to wait.
Lost my luggage. Havent got any help from here.
Office is good. All staffs are cordial.
Best service for Domestic route
Ok wow
Need improve the management quality.
Look for the offers running there. There are always offers running there for cheap fare.
I went to Malaysia about 3 years ago by the Regent. Service was not so good. Flight was delayed.
Not good for local travel but 5 Star for international traveling from Bangladesh.
Great airline service in domestic route...
Anyone will like to fly via Regent
Good job
Very Good Service...
Very unprofessional behaviour to the client!+
Good transport for domestic road.
One of the best in Bangladesh...
Good service.
Best BD airways
Good airline but service is in an average
Nice service
Best service at reachable cost
Very good
Comfortable journey by air
Nice place, staffs are friendly
Regent Airways is private airliner of Bangladesh.
Ok
Lowest price air ticket available in Bangladesh for Domestic and nearby foreign conutries.
Good domestic airways
Office closed.
Good local airline for regional visit.
Long waiting time. they need to improve their customer service. I sent them a mail about refund after they cancel a flight. they took 17 days to just reply my mail.
Wonderful service.
Good
Ground crews werent helpful about a complain
Great customer service
Good
Good Service !
Make us able to fly...
Need to improve a bit
Good service
Very good & helpful agents
Excellent
Safe journey.
Need to improve cooling system of its aircraft
The place is at Emirats Building office at Gulshan 1.
Good place
Very good
They are good
Regent Airways Service are good