I requested a parcel to be delivered to Delhi NCR which they picked up from my home and mentioned 2 days delivery. But when I checked with them on the status, their employees were not only rude but denied confirming the status. I had to confirm it from the other party who said that package has not been delivered. While talking to them the next day, they said it was delivery from our end. After a lot of follow ups and calls, I got to know that their employees lied about the delivery and the package had been delivered back and was sitting in their office. This caused me a lot of delay and showed no sense of professionalism. Pathetic service.