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Flower Aura
AA-13, Bhagwan Mahavir Marg, AA Block, Poorbi Shalimar Bag, Shalimar Bagh, Delhi, 110088, India
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S
Review №1

They dont deserve to be in this business. Last year I ordered a gift to be delivered at an office address in Gurgaon. The delivery man confirmed the delivery at a reception but it was actually never delivered because the reception doesnt receive any courier. The delivery man and the Flower Aura never picked up the phone the entire day. I tried around 47 times. I finally got a number of a Flower Aura employee who wasnt willing to help and I literally had to threaten him for the refund which was done 3 days after. Eventually the occasion was completely ruined. Ready for such an experience? Go ahead.

Ko
Review №2

I ordered a half kg cake for rs.650. In the cake delivered half of the cake was cream.. only one small layer of bread in the end.. the cake was smaller also compared to other cakes. I shared all photos with them and instead of giving me a proper cake they wanted to give me a 150rs refund which I refused.Never buy from this site. Horrible services.

Ya
Review №3

This is my feedback after a bad experience of ordering a live plant. Floweraura has shown professionalism and got back with me upon my bad review and did what they can to remedy the situation. I appreciate that. As a replacement I got a peace Lily, which isnt my first choice but the options were limited. Refer to the pics uploaded here to understand better what happened.

Ru
Review №4

Its just Amazing. The delivery was on time. I didnt even need to follow up for a single time. The Flowers were fresh and Cake was too tasty and chocolaty. I am extremely happy with their service.Thanks Flower Aura.

Ra
Review №5

Dont order from here I have booked an order on 8th may and delivery date is on 9th may I have done the payment through online transaction I have to gift someone on 9thBut now today is 10th and I didnt get my order yet I have talked with 3 supporters Manish , Manisha and Ruby but they never replyAnd when I am saying for refundSo they were saying why u want refund tell me the reason .No means 1st thing that u will not deliver the items on time and asking for why u want refund. Your service is too tooo tooo too too bad .😡😡😡Guys plz dont order from here .Thanks and plz refund me as soon as possible.

Sa
Review №6

You never failed to #impress me on your services. For my #flower needs, you always come to mind first because I know you always have #options. If in doubt, you can #chat them. I recently ordered #rose #bouquet with #free #chocolate for my wife, and they were able to deliver at the #hotel where we checked in. I gave them #instructions because I dont want my wife to know since it is a #surprise for her, and it went #smoothly. #Thank you so much. Until next time. :-)

Ne
Review №7

Do not order from here.. I recieved incorrect product and the rep named lalit was super arrogant and unappoletic.. they ship a shabby and incomplete cake and keep denying it.. here is an image of whats online and what was delivered.

Su
Review №8

Wonderful website for sending gifts to your dear one.. they have great customer support. I got my delivery in a very perfect manner. Highly recommended...😊

Ni
Review №9

I had become the regular customer to use their services till the day i was ordering just the flowers. They have amazing florists undoubtedly. Buy never ever order cakes from them. Their cake segment is really poor and unprofessional.

Mu
Review №10

Awesome options available with them to gift our friends and family. Even their customer support is great. Ms. Ridhis assistance was very helpful and her patience level in assisting me is highly appreciated. Good Job folks!

Sh
Review №11

Don’t buy anything from FlowerauraThey are not professionalFake company fake commitment

Dh
Review №12

They provide us good service. I ordered gifts. And they were reasonable. Also it was the same as shown in picture. Loved it

Ab
Review №13

Thank you so much for the delivering the orders on time. Thanks Kishan Raj Singh for the product related query and keep it up 👍. The range and quality of the products are very good 😊. Keep it up. 👍

Te
Review №14

Delivering good quality services consistently. I strongly recommend.

ku
Review №15

I had ordered a bonsai plant to be delivered to someone for her birthday.. the condition was so poor that it was embarassing. Never going to order or recomend. The team was not responsive towards the complaint and instead said this is how a plant is.

De
Review №16

I am very impressed with this site. Quality is always on top. And price is also pocket friendly

Ni
Review №17

Best website that I have ever experienced . Fantastic service. Their support team is quite active and helping . They assist in quite gentle way . Special thanks to Mr. Raj .

Mo
Review №18

They have Good quality products .....they deliver fresh cake and flowers ....I love the cakes..... great work Floweraura

Ar
Review №19

This is a third time floweraura is helping me celebrate the occasion. I have sent the first anniversary gift to my brother and his wife, through the website. Before being called by floweraura delivery, my brother called and was happy about the gift!Thank you floweraura for helping me show my love and care to loved ones during this lockdown 💕

ne
Review №20

Order not deliver on time and not return money back....I try to contact us but they didnt give any response

Hi
Review №21

Flowers quality is so good and the emplyees are very supportive I recently have the interaction with deepak he provides me the best suggestions of flower arrangement

Ni
Review №22

Order StatusOrder No : 3133151Courier Products :In-TransitOut For DeliveryDeliveredDelivery Date : 27 Apr 2019Better Together MugQty :1Rs. 249You people have seen that delivery date is 27th but didnt received the product even purpose occasion has been also ended. I have called thrice customer care but they had not give any appropriate answer and on last call they had given false commitment to me but still product has not received. They people take advance payment and then play with innocent customer with their valuable time. i never suggest to any one to pick any product with this site.

ki
Review №23

Good job floweraura . In this quarentine u made a perfect delivery and the products are also of best quality. Keep surprising

Aa
Review №24

Best services, i got my flowers and cake according to their time and i got these on the time, thanks flower aura.

Pr
Review №25

A great help from Mr kishan Kumar too good site for birthday cake and flowers..Im very thankful to Mr kishan raj singh for selecting the cake and flowers

Ta
Review №26

Brilliant services, thanks to Sunita she is very cooperative. Good job keep it up.

An
Review №27

It was nice to communicate with Kamal. He was very helpful in getting my query resolved. I am satisfied with support from Kamal. I would definitely love to place next order from FlowerAura.com

sw
Review №28

Cant find a company giving better services then this. If youre looking to surprise you loved ones, take my words and choose floweraura, you wont regret.

Pu
Review №29

Thanks flower aura for helping me reach out in Time to a person, when I was not able to reach out physically. It is an easy and efficient service. May you Blossom further in the New year.👍👍👍👍👍

So
Review №30

I always trust.....you floweraura..and you always fullfill my requirements..best quality ever

An
Review №31

At here i can get best services with customization services on the time and i really love the delivery service.... Thankyou floweraura

sm
Review №32

On time delivery.. :) Flowers are really beautiful and fresh.. Congrats to the team.. Keep going!!

An
Review №33

I got incredibly fresh flowers with its on time deliveryI love it

Ay
Review №34

Love this site. It is so easy to place an order from them.

Vi
Review №35

Order number 3062768. Gaurav was very helpful during the online chat session. He answered all my questions and checked the order details and made sure that everything was okay - messages, names, etc. I was also very pleasantly surprised by someone calling me from India to my US number asking about my order. Excellent customer service both online and by phone. I will definitely recommend you to anyone who is planning on sending gifts to someone in India.

Ma
Review №36

It is so easy to place an order from the site, Really it is user friendly, Along with that, service is truly brilliant, deliveries and quality are also very good, Sometimes Which is very difficult in our country according to me(Quality, Customer satisfaction and commitment) , but this peoples are different , special thanks to Mr Kishan he made my day memorableTHANKS FLOWER AURA TEAM 👍

Vi
Review №37

Ordered, got it on time; really appreciate the service. The taste was just awesome and also handled very careful. Chocolate truffle cake was so yummy. Thanks

An
Review №38

Very good options available for gifting. Gift combos available are great too.

Ar
Review №39

Amazing support while shopping and Discount coupons are provided every time you ask. Totes Recommended

Su
Review №40

Exclent customer service & nice and good quality product.

aa
Review №41

Excellent service....kudos Team FlowerAura 👍👍🥰🥰

Mi
Review №42

Im impressed with the service. Timely delivered my order.Good in behavior & specially thanks to Mr. Rohan & Gaurav to recheck all the details and also for manage time as per recipient availability(due to some emergency).Thank you for the lovely service.

ne
Review №43

Thanks a lot for the support... its really very appreciable... good job (y)

So
Review №44

Cake quality is very gud..taste is awesome and you get all different variety..you can also get flowers and other gift items from here

sh
Review №45

Thanks alot guyz every time I used your services and you guys just superb . Great work..I feel m the happiest customers of yours

Ni
Review №46

Been years using floweraure to surprise my family and friends. Impressive support from the customer executive Deepak regarding my order to be deliver and I believe it will deliver on time, was a great help. cheers

Pa
Review №47

I have been a customer of Floweraura for over 6+ years now. Floweraura team is very professional and very under understanding. I spoke with them around 9:00 PM and they arranged for a midnight delivery on the same night. You guys rock! Keep up the great job.

va
Review №48

Awesome service in this pandemic they are taking risks to make our occassions memorable..... Hats off to you all.....

Bh
Review №49

I usually ordered online gifts from this site. This Site works very well. I am very happy with my experiences.

Ju
Review №50

What a terrible website. They will eat your money. Firstly, they will deny an order has been placed. Then they will send stale flowers and say the order has been completed. In my case, these guys did not even attempt any delivery and it has been two days since Ive been asking for a refund. They are not willing to accept their fault. Worst customer experience ever.

Sa
Review №51

Timely delivery.... nice packaging......beautiful flowers.... thanks Flower Aura...

ak
Review №52

Very poor services they dont deliver on time. Specially haridwar site is the worst they delivered my product at night and the slot was the morning slot which i choose. Poor and bad services

Ra
Review №53

I orderd the flowres , yet to be delivered , but I got very good support from Customer Support executive Gaurav regarding guiding me in editing the message to be sent. He was a great help & edited the errors very promptly. I wish him good luck .

Dh
Review №54

Chor #Floweraura : - They take money and no delivery , no call support & no refund you will get. My order number : 4279680 , waiting for my refund last 25+ days. to get more about such fraud company.

Sa
Review №55

Am very thankful to Flower AuraThis’s my 3rd order n am ordering from USVery flexible to orderN I like their page it’s very user friendlyN also my big thanks to Mr Gaurav who assisted meAbout my queries regarding ordersFinallyThank you n good luck Flower Aura

Sa
Review №56

Very prompt and fast response to queries . thank you flower aura.

Pa
Review №57

Timely deliveries of the product and best support

De
Review №58

I wanted a delivery, where they don’t deliver.And they did it for me without charging extra.Thanks to Mr. Gourav Saini for beingSoo co operative and great service.Extremely happy !!

So
Review №59

Its been almost 3 years I am ordering gifts,cakes and rakhi every year from floweraura and never get disappointed. I really want to thank Floweraura teamThe guy who is is usually going to deliver all gifts at my home is so kind and funny thing he know our hoem adress now so once he wil read name of my brother he just directly going to deliver gifts 😂Apart from this,i want to know if there is any services you guys provides in Canada?Thank again!#gifts#relation#long_distance#family#love#floweraura#thanks

Po
Review №60

Ordered previously and using Floweraura for my friends and family occasions and always they are in top on cake design and test.

Pr
Review №61

Best quality cake and flowers deliver

So
Review №62

They are best in industry !! They have taken my request and deliver the cake on time Gaurav helped me in every possible way !! Thanks to himFive star !!

In
Review №63

Thanku for making my parents happy by such a huge variety of cakes....

Ab
Review №64

Best place to have cake and flowers

An
Review №65

My Order experience is really good, I did conversation with name of person Gaurav Soni.. who help and guide me to place order by conversation on chat.Thanks for your assistance

Vi
Review №66

Fresh And Good Product.

Ga
Review №67

Quality is very good and services are very impressive

Ay
Review №68

Got my order delivered in 3 hrs, very professional service by chat support executive, who make the timely delivery happen, good going floweraura and gaurav.

Pa
Review №69

Damaged cake received.. order number 247048 bakingo flower auras sister company.. my friend ordered cake . it was damaged .. and the guy amit in chat team was very rude .. he replied slightly damaged cake. Its too bad Worst cake ever I had never order from here

Gu
Review №70

Very disappointed with the quality of the flowers send. Send so many mails and also called so many times regarding my complaint but not received any positive response.

Ut
Review №71

Wouldve given it a negative rating if possible. Worst possible sericsss, people here should stop being in this business or learn before starting a business.

As
Review №72

Very easy to setup the delivery details and helpline is useful.

Ab
Review №73

I have order 31-jan-2019 and deliver statment 14-02-19 bt my order not deliver and my order still pending i was call but not responding .. totaly fake ... cheep ...

Ra
Review №74

Fastest ones & thanks for helping me in surprising my Beloved One.

co
Review №75

Fantastic employee awesome service

S
Review №76

Very unprofessional service. I ordered a cake from Dubai for my brothers birthday. I paid extra 350/- midnight charges as welll.The cake was delivered, but WITHOUT THE MESSAGE THAT WAS SUPPOSED TO BE ON THE CAKE !.. It was a simple message - Happy Birthday [common Indian name]. Also, there was no card like other cake/gift delivery companies give. The delivery man said he FORGOT THE CARD !These FLOWERAURO people spoiled my surprise. On complaining, a person named Vipul sent me a message that they dont put the name because the vendors mess up the spelling. Thats a very stupid thing to say. All you have to do is use the EXACT MESSAGE that people put on your website.I wonder if they are running their business from a garage. Please dont trust them and go for tried and tested brands only.

Ap
Review №77

Gaurav was very helpful, sorted out my issue with lot of efficiency and sincerity.Excellent!!!

Ma
Review №78

Hello Gaurav, Thank You So muchh for the best service

Ir
Review №79

Good Customer Service.

ro
Review №80

Excellent service...FA...

Sh
Review №81

Terrible service, greedy people... Their delivery comes in dirty pan masala jute bags. Ruined my mothers day surprise. Delivered stale cake after a day when it ws expected to be delivered.charged extra too.

An
Review №82

Most preferable place

ha
Review №83

Worst website.. never order from this site ..greedy people

Ja
Review №84

Deliverd on time ! Taste was awesome

An
Review №85

Love the service

an
Review №86

Beautiful flowers

ra
Review №87

Awesome website

Vi
Review №88

Prompt and quick

Ad
Review №89

Deepak was prompt :)

Su
Review №90

Great help to place the order

Bh
Review №91

Worst service. Never go for it.

Le
Review №92

Gaurav helped a lot

Da
Review №93

Good

va
Review №94

Very horrible experience

Ma
Review №95

It was good

pa
Review №96

Good

Information
27 Photos
96 Comments
4.1 Rating
  • Address:AA-13, Bhagwan Mahavir Marg, AA Block, Poorbi Shalimar Bag, Shalimar Bagh, Delhi, 110088, India
  • Site:http://www.floweraura.com/
  • Phone:+91 96500 62220
Categories
  • Cake shop
  • Bakery
  • Florist
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • Delivery:Yes
  • Same-day delivery:Yes
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