Lets begin with the name, dont be fooled by residency, its a guest house homestay mix, maybe even a paying guest accommodation would fit. Lot of improvement is needed. See the pictures and you would know.Good things:1. Very near to the ISBT/ Bus Station - a 5 min walk at most2. The restaurant they ordered tandoori chicken from, made it really good3. They do have some sort of power back up (atleast I think they do)4. Geyser worked well.5. Alcohol, Smoking and Non-Veg food allowed in rooms.6. Early Check-in and Late check-out is possible depending on room availability and at extra charge.Not so good (read bad)1. Entrance - The entrance staircase surrounded by garbage2. Rooms - Spots everywhere - walls, ceiling, corners. Mold/ Fungus due to seepage is very evident and clear - try and avoid such rooms. I asked for a change within minutes. Check mattress/ bed cover etc for any holes. In the name of toiletries one small soap was the only thing provided + a towel. If it rains, pretty sure there will be a power cut and the AC will not work. TV was okay but had limited channels only (I am not a big fan of TV so that was okay)The Door handle/ knob was broken (Its on video, dont know how to upload a vid, any suggestions?). Had to call the manager to open it as I shut myself in the room. And he is so sweet and made all the excuses he could think of.3. No in-house kitchen, Room service shuts down by 10 pm and starts at 8.30 in the morning. For those who are used to work in night (like me) it was a huge discomfort/ inconvenience. The main entrance is locked during the night, so you cannot step out in case you think you will go for a quick tea at the bus station. Overall I felt it was highly over priced for the overall quality/ standard. Book at your own risk and if you want to feel what hopes thrashed under a bus would feel like. I wont recommend anyone to stay here until this place really improves.
Everything is fine and staff is also very good services also.Good..ğŸ‘
At a walking distance from ISBT Dehradun.You may find it dirty from outside because of dirty road, but from inside, it is well clean.Rooms were spacious, neat and clean.Staff was very cooperative.Food was also very delicious.
Placed at first floor. May not look so attractive from outside but that can be deceiving. The inside is good and hygienic at that price. Good service. And close proximity to bus stand is a plus point.
Reception does not deserve a single star because his way of talk very rude and his word also abusive.. Oyo should look into this matter.
Oyo has let me down quite a few times now. I stayed here for a night. the room given to me was dirty. The sheets were not changed but flipped inside out. KK residency does not have a kitchen. So if you need food they will call a restaurant to deliver it and will not even provide cutlery.There were spaces in the room full of dirt and seeemd like they were untouched from ages. Rooms were small and noicy as its right across the national highway.
Pathetic place...i found a dead rat..which was crushed inside the blanket...the hotel staff refused to change it saying they are out of blankets...they didnt have towels as well...plz dont stay here..u will regret it..i have added picture as well...Guys i am 200000000% sure...the moment you spend one day here you will regret it ..Its a shabby place ...
Bad experience! I was travelling from Mumbai and came at dehradun for a night stay. The room was not clean, washroom issues, amenities were not working and alot more. The worst part is that the Oyo executive insisted this hotel so many times that I got convinced .the only good part was the staff who was quite cooperative.
Stay is ok ok, budget hotel, staff are not very professional, but friendly. Location is apt. For meals come to the restaurant at ISBT.
Nice room ...easy transportation...fully secured.... securities well...love to go again and again...
All good
Had a nice stay at hotel. The hotel is near ISBT, easily accessible. Best thing was the hassle free check-in. The room and washroom was clean. The staff is good. I would love to stay here again for my next trip to Dehradun.
The stay was pleasant. Just had to wait 40 minutes at the reception due to some error in their system and had to wait till it got resolved. Overall the stay was good. The staff was cooperative and no disturbance at all.
Worst staying experience, room was dirty, geyser was faulty there was current flowing from tap water, room phone was also not working. In short zero star property
Rate is very high and facilities are not the way they are
Room was clean and fresh. Staff was friendly and helpful. Hot shower. Very close to Bus Stand.
Chip and best hotel for single and family also near dehradun isbt bus stand walk in distance 500 step only nice location. on highway parking facility available also. Hotel room are superbbb and service provider are well behaved. Overall 3 🌟 reating hotel in your pocket expenses.
The hotel is 800m from isbt bus stand. food is good. its clean. staff seems alright.
Good room for stay and 1 km. From dehradun isbt.
The experience was pathetic , disgusting never had such bad experience in my whole life. Hotel staff was completely unprofessional. Condition of room is rediculous , bed sheet , pillow cover are untidy and torn , Curtain handle fall several times since locking arrangement was broken.AC also was not working.The day I had check in , hotel staff told me to call Oyo then only they will allow to check in ,inspite of confirm booking through Goibbo. Worst Oyo hotel I have seen.
Room was perfect as per the picture shown online. Location was good near the isbt.Service was also good. staff really helpful.Overall we had a good experience.
The experience was pathetic , disgusting never had such bad experience in my whole life. Hotel staff was completely unprofessional. Condition of room is rediculous, bed sheet , pillow cover are untidy and torn , Curtain handle fall several times since locking arrangement was broken.AC also was not working.The day I had check in , hotel staff told me to call Oyo then only they will allow to check in.
Though I didnt stayed long but overall experience was good. good staff. good food. walking distance to isbt.
Hotel is very good good staff good manager Mr parshant. hotel is just 10 minutes far from bus stand and very easy approach from bus stand isbt dehradun. and all the markets and other places are very approachable
Great food great service anuj Kumar good saif vary good breakfast providing me my bast experience
Room are clean and hotel location is good..nearby ISBT. nice service ... hot water problem..But overall its a good hotel and I would like to stay here again.
The best thing is that it is close to ISBT and the visitor can access all things like taxi and amusement from here..nice room.. clean linen.. this was my second visit. like to stay again.
Near dehradun bus stop..
Very disappointing. AC doesnt work
Little bit they should improve there food quality
Charging extra money for small mistake. Manager behavior is not good. Bad experience.
Staff behavior good but reception service not good so I not stastified .
High price
The exterior of the hotel is not impressive but the rooms are good and clean. Clean linen and toilets are the best.Close to ISBT, Dehradun, great
This is the best hotel in Near to Dehradun Bus station....walking distance.Room was wonderful food and Room service was superb.Staff is helpful.beat of luck to Hotel Team and Staff.
No water when you need it the most..in the morning! Seems costly at Rs 1500 per night for the condition of room and the services provided.
Service quality was poor dinner food quality poor. Free breakfast was only two alloo parnta and one cup tea after 8 am room are good neet and clean
On double occupancy only one towel provided. Toiletries made available only on asking as it was missing in bathroom on check-in. Poor quality Mattresses, could feel springs beneath.
Nice hotel with good service. Best thing is prices are very reasonable.
Very good hotel staff id very helpful i am so happy for stay here thanks kk residency
Will definitely visit you again. Thank you for the service.
I will not prefer this place for Family person, if any person missed their bus or want to catch bus at early morning then this place ia good, Washroom tap was giving electric shock, very scarry
Good hotal near to reach bus stop and on the way in all market waying nice location but food cost very higher
I am very happy with this Hotel services. Food quality is too delicious.
We can judge by the pix that the rooms are beautiful. grt rums at affordable prices
Nice but not upto the mark. Service is weak. Feels like u r hiding
Everything is great except the room service. Its va bit slacky.
Choose this hotel only if you in desperate situations. Wish I could give a negative rating.
Awesome .... Supporting staff and good budget hotel near isbt
Ok
Ambience
Walking distance (100 mtrs) from Dehradun main bus stand. Nice hospitality at affordable prices.
Friendly staff, affordable prices
Good and clean rooms.Good service...full paisa vasool
Value for money. it is classic palace to stay near isbt location
Not worth for money......open washrooms......front of the building is broken.....not attractive......not customer friendly.....food is worst .....
Delay in check-in process/AC wasnt working at all/Towels were not provided
Nice staff and very close to isbt
Nice hotel rooms are in good condition friendly supportive staff
Nice hotel thank goibibo for deal good location good staff clean room
Good hotel very near to bus stand
Room is Good but room Service was not good
Rooms are nice n furnished n service is also good.
Good location and all staff are sport ing
Bath room is open from top to connect the room ..... and a pathetic telephone.... locality is good but on traffic road.
Nice hotel!! Perfect for working professionals
Horrible They ask me for extra money
Nice hotel and staff good service to good
Hotel location is not good..Streets are very very busyHotel rooms service is terribleTheir kitchen is never workingRooms have lizards and spiders crawling
Perfect hotel in budget and near to ISBT DehradunThey offer me Hot water with ginger and salt as per my request because I was suffering from cold.
Not so good
Not a Good Room service and no own restorant .... Manager talking with customer very bad...Poor management system
Good biheviyar to all hotal staff.
Gud place for staying room service is good
Nice room if you want to be comfortable....
I am very happy in this hotel, very nice hotel,nice room .
Worst room experience and worst part is that they force to give review in front of them due to which rating is high so never go on rating
Bad hotel in dehradun city no work room ac I will not come in future in hotel
Tea available is very nice...
My experience was vary good.
It was not good..I include brkfast but at the time of mrng they didnt give tht..And make.Extra charges for brkfast....Worst service..No.Any service they do.Well...It was a worst hotel i see ever...
Nice hotel, room is clean, service is also good.
Had to wait for almost 45mins to check in because of some account issues not related to costumers. AC was off whole night, dont know why!
Nice Hotel , Neat.and clean , Walking distance from isbt
Hotel is near to ISBT. Rooms are clean. But, the service is not good.
Extant property and staff great Sarvesh
Small room and not good cleaning
The hotel did not even have basic facilities like bedsheets for extra mattress or clean towels. Food was substandard and staff was unsupportive. AC did not work at all
Worst experience. My booking was confirmed by OYO but he didnt give me the room and said that all the rooms are booked. You try any other hotel.
My first and worst experience
Food is one minus point as only break fast is available.
Good, but no heater.
Clean and clear room and bathroom, with geyser