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YourGP@Crace
5 Baratta St, Crace ACT 2911, Australia
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Ti
Review №1

Hard to find a good GP in the current pandemic - but Crace has been excellent. Doctor was really understanding, communicated really well. Very happy with my experience and will be making this my regular GP.

Jo
Review №2

Excellent service for my vaccination!Easy check-in, low wait time and I didnt even feel the needle!The longest I was in there was the time to wait post-shot.

Gr
Review №3

Got my Covid 19 jabs here. Really friendly people and super efficient. Doc even gave me a sticker! Cant wait for my booster shots.....

Ju
Review №4

I was very impressed with the respiratory clinic set up. We were referred there after not meeting criteria to be seen at the Walk In Centre. It felt very safe. The team members were excellent communicators & very thorough. We walked out with what we wanted - a diagnosis and treatment plan.

Mi
Review №5

Short waiting times. Registration is easy and most admin staff are mostly friendly with a smile. The doctors I have been treated by are thorough and have very good communication skills. Dr Chan is excellent, with a very professional approach, is empathetic and listens carefully. He is very helpful and caring. Definitely recommend.

Do
Review №6

This practice is amazing. They care about you as an individual. They care about being responsible, receptive, and reputable. The staff are respectful, intuitive, and friendly. They take the time to listen and consider your needs. Your are not just a number. You are a valued patient. They follow through.

Ke
Review №7

Very efficient and well organised. All of the staff are friendly and helpful.Thank you

Ga
Review №8

The new covid entry system worked well and I was happy to wait in my car until called.Appreciate the carefulness taken.

L
Review №9

For vaccines this clinic is very well run. Very pleasant staff and well organised.

St
Review №10

Prompt attention. Very professional. COVID Aware

Je
Review №11

Went there this morning for my flu vaccination. Very busy but I was attended to pretty quickly and was only in the waiting room for 10 minutes or so. Then the vaccination procedure was totally painless and efficient. Great to be able to do this on a Sunday.

De
Review №12

Moved to this practice when my doctor of 30+ years joined it. Everything I have experienced in dealings with it has been superb. It is an extraordinarily efficient, friendly and no-fuss operation, quite apart from the confidence-inspiring medical and ancillary services I have received. Not planning a move any time soon!

Ka
Review №13

Lovely staff great experience having my COVID Vax done all the information and reassurance 👍

Co
Review №14

I have been been going to YourGP@Crace since 2017, this is the most professional, clean, knowledgeable and friendly practice I have attended. The bedside manner of Dr OBrien is second to none, she makes me feel completely at ease and explains everything to me in an easy to understand way. I would 100% recommend to friends, family and strangers alike.

Si
Review №15

Very well set up respiratory clinic. It was very easy to find, staff were very punctual and professional. While booking the appointment I received all the information I needed on how to prepare for the appointment, where to park, etc. And it is bulk billed unlike most of other GP practices in ACT

An
Review №16

Where do I start. .. The signage on the windows were many, confusion for many people. Where to go?I arrived at reception, young girl tells me to sit here. She should of told me to go to the other room where people were waiting for their injections, again no clear direction.Nurse called me in asking a few questions and no mention to book for 2 appointment. I was proactive myself many weeks following up on the injection.After injection, told to sit in next room. Again no mention of 15 minute wait. Again, I knew that I had to do this.After 15 minutes, I went to reception desk to book my 2nd appointment. All good.Just checking my emails, 3 of the same emails regarding my injection and this one asking me for my thoughts.Hopeless from start to finish. Ill be glad to get my jab in August.I wouldnt go to this clinic again.

La
Review №17

Always a very professional and friendly service. I love that there is a group of drs we see more regularly that remember my family and our background etc. it’s nice.We are very happy with the practice

Lo
Review №18

Well run respiratory clinic. Considerate and respectful staff. I am so glad that there is this type of service. Good job.

As
Review №19

Very good. Efficient and freindly

Al
Review №20

Your GP Crace is a most outstanding example of a provider of friendly, thoroughly professional, health care. A most progressive practice at the forefront during these times of medical uncertainty. The front desk staff and all the medical professionals I have interacted with have shown courtesy and professionalism.

Ra
Review №21

I received the vaccination for Covid 19 today at YourGP@Crace. I booked online and snagged an appointment in just 30 minutes time. I quickly made my way there. I had not been there before. The administration was excellent. I filled out the necessary forms, received my jab, waited the mandatory 15 minutes and returned home. Everything went smoothly; the staff were excellent; I think that I will change my GP.

Jo
Review №22

Dr Deery is the best doctor Ive ever had. His concern for my well being and candid counsel is genuine.

El
Review №23

My Covid 19 AZ vaccination went very well. The movement of patients in and out of the waiting room was very efficient and friendly. The actual injection was probably the least painful I have ever had. Thanks to all. The Hot Doc appointment system was pretty good, once I got the hang of it.

Da
Review №24

Excellent professional reception staff as was the Doctor I saw. Spacious waiting area. Thank you

Re
Review №25

Our experience with Dr Phillip Orme was exceptional. He uses a person centred approach which meant that he listened, showed empathy and offered viable strategies to help us. My husband is usually reluctant to see medical practitioners however Dr Orme’s non judgemental, health coaching style created a positive environment for discussion. For the first time, my husband is now open to work on suggested health changes. Dr Orme is a GP with a difference. Thank you.

Al
Review №26

Was there for the annual flu injection and also shingles. It turns out that I had a shingles injection a couple of years ago, so not necessary. I had the pneumonia injection as there was a new and better vaccine available.Was a little late seeing a nurse and a doctor came for less than 30 seconds. Not sure what his role was as I had already had the injections by the time he arrived.

Mi
Review №27

Check-in was quick and easy, the doctor was easy to talk to and helpful and the location is convenient and pleasant. The injection for Covid was about as painless as you can get. Whats not to like? I was in and out again before I was even scheduled to arrive.

Ro
Review №28

Had the first of my COVID 19 vaccinations and the entire process from start to finish was great. Very simple online booking, kept up to date with emails from the practice and appointment reminder. Seen on time and the service was friendly and very informative.

Ja
Review №29

Very happy with my (COVID-19 vaccination) experience with YourGP@Crace. From the online booking process, right through to attending the practice (on a Sunday!) and receiving my initial vaccination, it was seamless and very patient-focused.

Pe
Review №30

Thank you for a very reassuring visit. The kindness of staff and the doctor has meant a great deal to me. I can look forward to my next visit with none of the trepidation of this, my first visit

Sy
Review №31

Very efficient and smooth operation. Set -up at the practice in Crace excellent except at reception where despite efficiency and friendliness of staff, the design is problematic for people with hearing and/or speech difficulties.Otherwise staff were courteous, efficient and friendly.So glad to have received the first vaccination against COVID.Thank you to everyone.

An
Review №32

We love this general practice. The doctors are all knowledgable and spend time in helping you. The wait is never too long and the staff are all very friendly. Great place all round so far!

Al
Review №33

I visited YourGP@Crace for a second AstraZeneca jab. The whole process was exceptionally easy and professional. All staff were outstanding.

Ha
Review №34

Dr Krystle Marca is so kind and thorough. We are so glad she was recommended to us for our baby. The receptionists and nurse were also really lovely. So glad to have found our new GP! As we drove away I said to my husband “I would drive three hours to see Dr Marca if I had to. She’s awesome.”

Li
Review №35

Clean, spacious premises. Easy parking. Polite and efficient staff. Patients in and out rapidly - seemed like a bit of a production line

Lo
Review №36

YourGP@Crace is the best medical centre we’ve ever experienced. All the Doctors and nurses are highly qualified and really personable and the reception staff are very friendly. The clinic kept us fully informed through COVID-19 and is operating a very efficient vaccination process.

sa
Review №37

Fantastic service and a well organised COVID vaccination centre. Everyone very friendly, a huge number of people getting their shots which was pleasing to see. Was even congratulated!! Feel very fortunate.

Su
Review №38

My visit today was excellent. I was attended to immediately and staff and Dr were very attentive,Dr was very kind and caring.

An
Review №39

Finally a GP I can get in to see when I need to. The staff are lovely, knowledgeable and caring. The medical care I was provided was comprehensive and the doctors listened carefully to understand how i was feeling and what treatment would work best for me. Thanks Team

Pa
Review №40

Whilst a Very busy practise the staff are very pleasant and efficient. My appointment was on time and the Doctor clearly explained everything before my treatment.

Sa
Review №41

I went for my vaccination to YourGP@Crace. I was happy with the courtesy extended and the professionalism of the reception staff and the healthcare practitioner who provided me with the jab. Thank you and best wishes.

Ta
Review №42

Dr. Nicolas was quick, friendly and kept things relevant. Very pleased with the HotDoc integrations and will return to YourGP@Crace again when required.

St
Review №43

Welcoming and friendly admin team who will assist you to the best of their ability. The nursing team are gentle and kind, plus great with children. The doctors are attentive and thorough. Now with the respiratory clinic seeing a doctor while showing flu like symptoms is easy peasy especially with HotDoc app. Both sides of the practice are clean and tidy.

Ro
Review №44

YourGP@Crace provides a first class medical service. The 24 hour electronic booking service and recall and reminder service for upcoming appointments and procedures are excellent. The doctors are caring and professional. They take time to explain test results and treatments clearly and concisely. The electronic newsletters are always very informative. They were particularly helpful leading up to the COVID-19 vaccination roll-out and so too was the information sheet detailing possible vaccination side effects. The vaccination process was well-organised and ran very smoothly.

Sr
Review №45

We both, my wife Vijay and I, were delighted to see as to how well organised the Vaccination Center was; right from the reception to the waiting area and finally to the actual cabin for vaccination . Dr Nicholas was very efficient and polite, He explained everything in great detail. The jab was performed like a magic.The entire Center was kept immaculately clean with very clean chairs and the seats thereof.Please keep it up!

Be
Review №46

I received my over 65 flu shot from a Dr who could not have been more pleasant, and she administered the dose in such a way that I felt no discomfort whatsoever. Its always a pleasure to visit YourGP@Crace because everybody - both medical professionals and support staff - are so friendly and helpful. And, since Dr Bremner has returned from QLD, well, that just tops it off!

Ka
Review №47

Excellent, very efficient service for Covid vaccination. I travelled across town because my GP, the local medical centre and the hospital were not able to provide me with the shot. Very professional, friendly staff. It was well worth the drive to get my first Covid shot so promptly. Thank you.

Ka
Review №48

Great service all round! Runs on time and the Drs are caring and always assure my 2 yr old who is scared of doctors. Wouldnt go anywhere else

He
Review №49

All very good once inside. But outside signage needs improvement - not clear where to get the COVID injection. A number of us stood outside the respiratory clinic door for quite some time waiting for someone to answer the bell. Finally, someone appeared from another door and told us we were in the wrong place. A friend told me that happened to her several days ago too.

Ar
Review №50

Best service I have ever received in canberra. Dr. Marca was amazing. Reception staff and nurse was very welcoming and polite.

Va
Review №51

The whole process was efficient and quite quick. Even though it was quick the staff were caring and informative.

Ca
Review №52

YourGP@Crace - This practice provides excellent patient care. Could not fault the practice from front end staff to Drs and nurses. Every patient is treated equally and with utmost privacy. We have never felt rushed through and have also been able to be fitted in if it is urgent (whether with our own GP or another at the practice). All the Drs have an excellent patient manner and this extends to all other medical professionals there and front end staff. A very professional, caring and community practice.

Mi
Review №53

My family and I (husband and adult son with a disability? Plus 2 other sons) have been patients at yourgp crace for many years. We have always been impressed with and grateful for the expertise, care and time our doctor provides to us. Thanks Dr John P 😊

Ju
Review №54

We thought it was well organised and quickly dealt with. All the staff were extremely pleasant and helpful. No complaints at all.Better still it didnt hurt and we had no reactions.Thanks to all there on the day and whoever organised it.

De
Review №55

Highly impressed with my new Doctors surgery. Have attended twice recently for first Covid shot (I had no side effects!) and Flu vaccine. All staff are professional and courteous and their vaccine clinics run like a well oiled machine. Doctor David Brown is a real asset. I am especially pleased to receive regular email updates on current health issues and covid vaccination news. Overall, I would give more than five stars if possible.

Pe
Review №56

Excellent experience with my COVID vaccination. The entire process was perfectly managed by efficient and friendly staff. From booking the vaccination to my final exit the experience was first rate.

br
Review №57

Best place for all respiratory needs and cover test - 5 minutes and done. They have it down to a fine art!

De
Review №58

Very efficient and super friendly staff and a nurse who was most helpful in explaining the whole process before and after giving me the jab

Si
Review №59

Utterly awful customer service! Id rather lay in the street and die then have anything to do with this practice! The male receptionist is extremely rude and has no courtesy what so ever and clearly does not care about actually helping anyone!!

Ma
Review №60

I’ve recently switched over to this clinic and I’m really happy. The GP I see is very thorough which I appreciate. The clinic’s response to COVID-19 has been helpful too.

St
Review №61

The doctors here are always great, the reception is always busy even with 5 people working, but are lovely and professional

Mi
Review №62

Thorough, friendly doctors. Very happy with the care our family receives.

Mi
Review №63

Everyone was very helpful and attentive. Looked after my son well.Thanks!

We
Review №64

The process involved in being vaccinated was streamlined. This is not my normal surgery and I was appreciative of the efficiency and professionalism of the workers.

Sh
Review №65

From the moment I entered the doors I was impressed with how professional, supportive and friendly the whole practice was. I would highly recommend this clinic to others.

Su
Review №66

Super efficient, friendly and thorough.What an amazing well set up Medical Centre.

Ca
Review №67

Fantastic clinic with great doctors, came after a friend raved about Dr Wong. She now travels with her kids from southside. I ended up seeing Dr Chan who has been fantastic in helping me manage my ongoing health conditions. Have heard great things about all other GPs and highly recommend this clinic

We
Review №68

This practice is the most caring and considerate that I have ever been to. Dr John Deery and his staff always make me feel important and cared for.

Lo
Review №69

Receptionist was very pleasant & welcoming. Nurse was friendly & reassuring. Doctor was friendly & reassuring.Thank you.

Al
Review №70

Very efficient , professional and friendly. Colleen, our nurse who administered the Covid-19 Vaccine gave us plenty of information and was a total pleasure. I would highly recommend getting the vaccination at YourGP@ Crace.

Ke
Review №71

Front desk registration courteous, professional and prompt. Nurse administering vaccine was great. Got the jab ... didnt feel a thing.

Br
Review №72

I went here for a CoVid vaccine. Online booking was easy and all of the staff were excellent. I highly recommend this practice.

An
Review №73

Fantastic experience so well organised on time and practical support was there all through the process of receiving the immunisation

Ma
Review №74

The doctor was lovely, but we had to wait for over 1/2 an hour (after our appointment time) to see her. On occasion this is fine, but this seems to be the normal situation for this practice.

Me
Review №75

Customer service is outstanding. Dr. Krystle Marca is amazing with my children and my self. Couldnt ask for some one more professional and knowledgeable.

Jo
Review №76

Just had my Flu injection. Didnt hurt at all, very quick and efficient service. Highly recommend

Tr
Review №77

Very welcoming, clean and friendly surgery, all while being totally professional and knowledgeable

走北
Review №78

Went there to have the first COVID-19 AstraZeneca jab this morning. Staff are very friendly and nurses are very professional informing and answering all enquiries and concerns. I encourage everyone to get the jab and lets beat the pandemic together!

Br
Review №79

YourGP@Crace is so well organised, have been for my flu vaccine and 1st COVID jab. The medical staff and admin are true professionals in what they do.No lengthy delays and rooms set up to cater for large numbers. Should you be looking for a GP, I thoroughly recommend this practice.

SP
Review №80

Your GP is an extremely professional practise with fabulous doctors and lovely staff. Always clean, tidy and welcoming.

de
Review №81

Compassionate, on the ball and I appreciate the electronic reminders for blood tests.

Sa
Review №82

On time, efficient. Didnt feel the flu jab at all. Morgan is an lovely, efficient Registered nurse.

An
Review №83

Its a very modern and efficient practice. This is my first visit (for the vaccine) and it went like clockwork.

Tr
Review №84

Fantastic friendly team, we booked our Office Team in for annual flu shots, everything was well coordinated and communication was great. We’ve used Your GP for a number of years, couldn’t recommend them high enough.

Ro
Review №85

No waiting time. very well organised, very friendly service and the needle felt like a mosquito bite is the only thing I could compare it with. No complaints - all praise from my wife and I. Both taken in together and it was ll over in a matter of about three minutes. Thanks YourGP@Crace for great friendly service for our Covid Shots

To
Review №86

I came here to have my Covid jab - and what an efficient and friendly place. The whole process was as smooth as the online booking system. There couldnt be a better place to have your Covid vaccination, and I cant wait for my 2nd shot, which is already booked.

Ba
Review №87

It was very busy at the surgery and we were all assisted quickly and asked to go to different waiting areas. Only waited for 5 mins for my appointment time and was given the injection. Was over and done with before I knew what was happening. Just needed to wait 15 mins then home. Thanks to all the doctors, nurses and staff.

ch
Review №88

Just brilliant service (covid-19 vaccination). Everyone should go and get it done.

Pa
Review №89

Excellent medical advice from Dr. ONeill who is ably supported by a friendly and efficient reception staff

Li
Review №90

Superb, smooth professional and caring service as always - this is a great practice 👍

Pa
Review №91

Good setup and waiting times reasonable. Good explanation about procedure

Se
Review №92

A one hour wait but gave me no indication there would be a long wait when I checked in at the front counter. Doctors who think their time is far more important than anyone elses

Ma
Review №93

Efficient vaccination service. Excellent facilities and attentive GP. Thanks you.

Pe
Review №94

All very good and excellent service from the staff and Dr Kit Wong

Ka
Review №95

Every Dr I have seen at this clinic has been fantastic - very friendly and experienced.

Be
Review №96

An efficient and streamlined procedure yesterday, for the administration of my flu vaccine. Thank you again, to all involved.

Vi
Review №97

Always Friendly and professional front office staff, knowledgeable yet empathic medical staff.

jo
Review №98

Seemed well organised, open on a Sunday for injections was a plus, the doctor was very pleasant.

Pr
Review №99

I am going here from the time it is open and always had a nice experience.

18
Review №100

Myself and my two girls (a toddler and a baby) see Dr Krystal Marca @YourGP Crace. Dr Marca is friendly, and absolutely great with my girls, a really important thing when trying to treat children. She is thorough in her assessment and creates a sense of confidence in your diagnosis. The Reception staff are also quite friendly and efficient.

Information
11 Photos
100 Comments
4.8 Rating
  • Address:5 Baratta St, Crace ACT 2911, Australia
  • Site:http://www.yourgpcrace.com.au/
  • Phone:+61 2 6109 0000
Categories
  • General practitioner
  • Medical clinic
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:9AM–1PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
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