Best but expensive and no parking.
There is no contact less delivery option. Better they can close it in lock down period
Always .. customer solutions..
My parcel is sitting at their office for 6 days now. Neither have I received it nor does anyone answer my calls. I have never had such bad experience with Fedex before. Fedex is a trusted courier service which is why people go for it despite the high rates.Such unprofessional service is very disappointing.Fedex should be more careful while franchising.
Good
Worst service. Taking 2 weeks for a parcel from pine to coimbatore. Even after the parcel has reached coimbatore they are sitting on it for the past 2 days
Very worst Service.no proper information on delivery product availability on their site. Customer care executive is not knowledgable regarding the service. I will not recommend this service to anybody.took 5 days for a parcel to reach Bangalore to Mettupalayam which can be traveled overnight.
See the reviews, the rating is just 2.1, scary rating, and still they are up and running the business? Management is least bothered. People should avoid this courier as much as possible.The courier for me was NOT even delivered to my home even after arriving at the centre for more than 10 days. Went there and collected and it was little heavy. They were reluctant to keep that heavy thing in my car.Damn! Hello Google (@Google), please provide an option for negative rating!
Is there any way to give ZERO rating ? Because this FeDex is one pathetic and useless courier service there is ! They didn’t deliver the courier and said the courier got delivered. Absolutely useless !! And poor customer interaction as well . Should sue these kind of useless companies.
Need to improve the timing
I wish I can give negative star to this worst service. Not attending calls and taking forever to deliver an order which was mentioned URGENT. False updates!!! Everything worst
I received an international package and the way FedEx handled it was purely Pathetic in every way. The staff were very arrogant on their phone calls and demanded money for everything. I really hope that the main office of Fedex looks into this issue and sorts it out. This is definitely NOT the way customers are to be treated when they come to a reputable service provider like FedEx.
Good service but no response if u wanna collect ur parcel
It used to be one of the fastest delivery services in Coimbatore. However, of late, theyve become irresponsible and sluggish. Also, they never pick up calls!!
Is there any rating for zero? Because FedEx Coimbatore has Fantastic service.Manager is rude on phone.Parcel delivery delay especially holidays.In holidays they are loaded with shipments and they are floundering to deliver.They should know how much order they could deliver as to keep their promise on delivery date.For my situation they promised the delivery will be done within 3 days from Coimbatore to Telangana and delivered after 10 days.They know they couldnt keep their promise on these situation. They should accept this and let us know about the situation. But they didnt.
I didnt receive my courier, but i got my delivery message. I called office landline no one picked....no proper response from customer care..... Worst ever courier service....
Good care given. Easy to find, as Located on the main road. Help received on spot. However very hard to connect with these ppl. None of the phone nos works and other mob no are no more existence. Only contact is their toll free no.
Great customer service. The staff in the facility was so generous and prompt in their service. They even reattempted delivery the very same day soon after changing the address through customer service.
Worst experience I have ever gotten . They didnt deliver the product after the product reached in Coimbatore. If we went there for collecting our self after paying for home delivery , they didnt available. They better to shut the office or pass someone who can run it responsibly
Good service except customer care..
Very very worst they dont pick up the call .im calling many times for my parcel details but they dont attend
Dont use Fedex courier. very very worst service ever seen..... irresponsible people and they dont even attend phone calls, then how can we expect service from these guys??????????? They keep changing delivery dates according to their convenience. hence no use of checking tracking details.........
Very Poor Experience with FedEx. Literally fed me with S**t. Their service is very slow. My Product form amazon says out for delivery. But still not delivered even after a day. Their customer service executive answers me very lethargically. He says we will be like that only. I never ever heard something like that from any executives of any courier service. They dont even feel sorry for that. I think its time to boycott FedEx.
Delivered someone elses bulk shipment of shoes to me and when I told them it is not mine, the Manager from Avinashi road, Coimbatore branch almost harassed me into accepting a costly shipment of shoes worth 80,000 bucks that is not mine. He kept telling me I had ordered it despite me telling him that I had already received my shipment the previous week and clearly explaining to him that it was simple - a delivery note from previous week was attached to this parcel by mistake. He could have easily scanned the code on the box to find whos it was.
WORST SERVICE, POOR TRACKING DETAILS AND MUCH MORE...............My house is located at Udumalpet just 70 km from Coimbatore which will take max of 3 hrs, but these guys taking 5 days for me to deliver my order. And also the customer care number had no response for my call.DONT TRUST THEM OR U WILL BE THE LOOSER.
Im have been waiting for 5 days to receive my parcel but still it didnt received it.. everyday, they are saying you are parcel is out for delivery ...
Workers ok taan..But receptionist not responding and speaking roughly.But they dealing very professionally
Poor Customer care. I could see at least 5 people were waiting to receive their packages. The guy who sits on the front (manager may be) has no time to hear what the customer says. Does not pick up calls. Zero smile on his face. Unpleasant experience overall.
Such a pathetic service, they just simply show OUT FOR DELIVERY and full of fake reasons... VERY MUCH DISAPPOINTED ......
Worst service...never ever use fed ex, i have booked urgent package service to be delivered in 1 day...they have taken 900rs, however after chasing and informing customer care many times about urgency of package, package has been delivered on 3rd day...no use of tracking as they do not update correctly...
Their customer service is really appreciable. Went for a parcel pick up from their office.
Worst staffs
Good Service overall, would be better if they pay attention to the customer rather than make them wait.
Very very worst Experience.Firstly i ordered a Washing Machine through Amazon and the estimated delivery date is 19/01/18. And i was tracking on 19/01/18, the order reached Coimbatore by 1950Hrs. And called the Fedex team and they said the product will be delivered on 20/01/18. On 20/01/18 i called up to fedex team as the product didnt delivered and they have raised a complaint and they confirmed that they will possibly deliver it on 20/01/18 itself. And that too failed. And on 22/01/18 finally the product delivered by 1420Hrs.Highlighted point in delivery makes me completely pissed off. they kept the parcel outside the steps (Steps means not long - only 3 steps, then comes the portico and the door). We asked to kept it inside the house but they denied and said they will deliver like this only as they were wearing shoes and will not enter the house. Then we requested to keep it in the portico, as the washing machine was kept in the walking path. Then one guy lifted and kept in the portico. Since, we understand all the delivery boys job and as a concern we have given 100 rupees. And after receiving the money and without our request, they place the washing machine inside the house.What is the point of having Free door delivery? the small companies will capture the market, if the well reputed companies does this kind of customer service!Next time if the product is shipping through Fedex, i really cancel my order. Completely Fed-up with FEDEX.
Too much waiting , Receptionist need some one for support...
Poor service. Unmanner to customers. Especially their Assistant Manager. Why FedEx keeping such personality peoples for customer based services.
Even Government post office men will speak with more responsibility and generously. I dont know about other fedex centre. But dont ever go with this fedex distribution center. It totally a waste of money and time. The workers are talking like they are kings.
Worst service i have never experienced. When I ordered a product from Madurai 200 KMs away from combatore 4 hours journey, for FEDEX, 5 days over. Still I have not received the product. Suggestion send to Govt for payment of tax Rs.100 per parcel per day for retaining a parcel more than 24 hours after received in hand by the courier service.
What the hell🤐worst service... dont choose this fedex
Worst service no one answer the phone... poor delivery
Google has to come with a zero star option. These guys especially at Coimbatore center dont deserve any rating. I had an incidence when the phone number provided for delivery was from another state (STD). And this guy from Coimbatore (Yes...he picked the call) tells that his delivery boys dont have std calling facility in their phone and hence package cannot be delivered as the phone number was tried without a 0 or +91 in the front and not reachable (OMG !! He is living in an ancient world). He asked me to update the phone by a local number at the head office!!!!! God save FedEX...
Assisted customer care person was good... understood the importance and guided us fast and excellent service!
Worst service ever i have experienced, Even the Govt Courier service is doing a great job when compered to this shitty Fedex service. my location is just 15 Km far from the Fed ex facility but those idiots are taking 4 days to deliver a single 200g Parcel .
Such a poor service. No one contacted about my parcel and no one came to my house but they are simply saying no one is der in house . If you couldnt deliver a parcel at promised date why do you want to run a damn company like this to torcher all the customer s. Please shut it down or just tell Amazon or Flipkart that youre not intresinte delivering packages. I dont know still how many days should I wait for my package.
Worst service fedex =fedup if u cnt pick the call y do u have a no pls dnt run the business if u cant penetrate y u maryy
I needed to clarify certain doubts about international courier procedure. I called the given number many times and no one has picked the call. Worst experience!
Very very very worst customer satisfaction....I give them marks in -ve..... the delivery address was given with proper landmark even though they have delivered it in some other location within 5km radius n asked me to wait for another 4hrs for the delivery....no one picks the phone in customer service....FedEx is operating 3rd party delivery team....overall it is the most worst courier service followed by TrackOn courier in Coimbatore.
Fedex is Coimbatores fraud company. I Got message that parcel delivered but really didnt. The office phone noone attends. When you order anything from amazon or snapdeal or any if the delivery courier is FedEx make immediate complaint that we dont want the delivery agent FedEx make as many cancellation then these people will get to know their service ability.
No response to phone callNo proper deliveryNo idea why they have the service open!Please shut down so that people dont waste their time and energy.. especially the ones living abroad trying to contact!
Very bad reply from customer care
Waste delay in service one day delivery they cant able to do it. Their having poor follow up to get updates also. Need to improve a lot. professional courier is faster than these fellows.
Worst ever service here. Please do not choose fedex. Go for some better services. Worst service ever. Never got my delivery as promised . I had to go personally to their office and wait fr 3 hours.
Worse service, non supportive delivery person and rude staffs. Even postal dept is doing better than FedEx coimbatore branch. Most of all they dont pickup calls. So ive suggested google to remove phone number from its list.Shipped an item from Kannur KL on 6th and delivery @ Coimbatore, TN is on 19th (just 250kms by road)... What a wonderful speedy delivery LOL... Indian postal is far far better than these people.
Let me clearly explain the situation I had experienced with the fedex yesterday 04/10/17. My order was sent via fedex, while placing an order I forgot to update my new address and mobile number and address wasnt able to change after the order has been placed. I kept tracking my shipment and I called fedex once it got shipped and requested them to update my new number and I was ready to collect my order from the address I misplaced. When I got an email stating that I will be receiving my order, I called them at 9 am and requested to update my new number and asked them to leave a message before an hour to go that place before my order reaches the place because it was 40km far from my place. They have noted down the details and I also requested them to let me know when deliver it before 1 pm. They said they will do it. But within half an hour, I again received an email stating my order will be delivered by 8 pm. I called them again and asked them to keep it in their hub, so that I can collect it from there, but they said it was already with the delivery guy. Now, I came to the address and I waited till 8 pm to get the order, my never arrived. In the mid time, I often called them to enquire about the order, but the answer they gave is with the delivery guy and it will be delivered. When I called by 8:45 pm they say, they claimed delivery but I wasnt there and they called my deactivated number and it was picked up by some other guy, so they went back. I called off my work just to get this order, but they said without any mannerism, get your order from the hub. Such an awful service I have never seen in my life. I called them more than 10 times to get a number of the delivery guy, but they said they dont know the number and name of the guy? When I called at 8:45pm they gave the number and it wasnt accepting the incoming call and I got an another num from Google, but they hung up the call, we were busy?People who reading this, please dont ever take fedex service anywhere, anymore. You will regret definitely with their service. I typed these just to share and make you alert not to suffer like me!!!
Fedex = fed uppoor delivery timing. Even if we are waiting for the package all day, they safeguard themselves by reporting as person not available, if they were not able to delivery on that day.
Poor delivery service..courier boy was very rude.he was not ready to wait for 30mins as no one was at home that point of time. No response from fedX office coimbatore. really disappointed with the service.
Worst Service....not a professionals....delivery persons were not aware of the importance of the delivery....worst customer service from the fedex office avinasi road Coimbatore....irresponsible person....rude behavior..Not educated well to study the address correctly....
Fedex coimbatore is worst worst worst . Dont go for it. If you cant handle this city, why the hell you have office here. Nonsense. no response, no proper employess
Very worst courier service.Without making a phone call they will return the shipment..and they LL post it as though we have requested for future delivery.customer support is also poor..
FeDEx services are VERY WORST in COIMBATOREFirst of all they wont take any calls to their office and secondly even if the parcel reached coimbatore at the right date,they wont deliver it properly.Minimum they are taking 5 days to deliver it. Coimbatorians dont choose FeDEx,there are lot of best courier services out there
Worst service. Very slow and poor customer care. Not at all picking calls. Not even contacting for delivery and updating payment cannot be done. Very bad.
No response....no commitment for delivering items..if got it, you are lucky.
Actually I need to give negative points....Such a worst service...The delivery boy dont have patience and courtesy for the customers. They are very rude..As my home was locked for two days they are saying to collect the parcel (From Amazon) directly from their distribution centre...Too worst..
Dont waste your time and money with them, No one for answers and solution
Pretty slow service and delivery but delivered in one piece. Can do better
No response from customer care. And also no one is attending the call in their office. Is this a real concern or a fraud concern???. Past one week Im waiting for my parcel. What kind of service is this???..... Really worst.
Very good customer service. Really appreciate it.
Excellent service. i stay in a rural area 35 Kms from Coimbatore. Fedex ia the only courier who delivers to my place. Thanks to Fedex, I am able to order on line.
Damn good feedex how they are running their company such a fast delivery
The fedex Coimbatore land line i called today since 9.30 am to till 2pm no response. Busy busy. How can contact them.my parcel arrived since 23/5/18 so for not delivered. Very poor and worst
Telephones are unattended. No alternate nos. are provided.how to communicate.
Like many we also have been the victim of this Poor, unprofessional, Nil Customer friendly, worst Courier Services.We never ever recommend this Company for any of your logistic requirements.This review is a generic and has nothing specific to Coimbatore.
Nobody answers the call.. very bad service.. nobody answerable in customer service
Worst service declined my address is wrong address without attempting for shipment delivery
Good place to work her
There was no communication of delivery. The reception here is humiliating. I dont know why corporates choose Fedex. If you are planning to go here, have 2 hours planned for it.
Not good service for delhi to coimbatore not proper response for urgent material
I live in Annaikatti. With a little back and forth my package was delivered yesterday... thank you FedEx Coimbatore. You delivered at a location where most courier services refuse to reach.
Contact for Amazon return booking.. service good
Without making delivery these fellows send delivery messages. Snapdeal is boasting for their EARLY delivery. Waiting for delivery. No one is picking up the call in FedEx coimbatore.
Almost it took 7 days for them to send a Just an envelope to USA. They said it will reach in 3 days and charged 3750 Rupees.If there is zero star i will give that.
Its good but sometimes may back u
Without coming to the premises or contacting the customer they just close they report saying customer not available at the ppremises
Hope less place and the worst courier service in India......Dont deliver in time. Sends out false delivery notification...Phones not attended. Dumb customer care personals...Over all what a waste of time.
Parcel in fedex office but nt yet delivered for 3 days
There is no zero rating otherwise I could have giben them zero. Very harsh and rude employees, be it delivery man, receptionist, and Manager. They took the delivered product back and updated it as fake address. They are not fit to be a local courier even
We wil make every FedEx experience Outstanding
NO RESPONSE FOR PHONE CALL ALSO, ITS VERY BAD SERVICE
Very poor service. They dont attend calls or messages. Had a really had time getting the package..
Worst Service Ever. Doesnt even answer the phone
Delivery is slowest i have ever seen. Taken 2 Days just from Fedex distributors.
Worst service no one answer the phone
Pathetic Service. Dont know why they are running this business
Too cheap,worst and bad delivery schedule and process by Fedex Domestic Services.
Beware of your money you spend here. Think twice.
The product I ordered was delivered to Fedex office 5 days back but it has still not reached me. No response to phone calls also.
Not even attending the callWorst services
Worse than any other service. one star since there is no zero star.
Pathetic service.. Worst ever.. No response from customer care
Maybe not be the best place to ship something