Ordered Mickey mouse Baby Boo 1.5kg cake with red velvet flavour. The ordered cake was of red colour outside as per picture, but the one received was pink colour and they have used low quality colour, after consuming it, the pink colour was not getting removed from skin. The inside red velvet was tasty, but the pricing was too high around Rs2400 for 1.5kg.The delivery was on time and the packing also very neat.The photos of cake picture given in website and what we received is posting below.
Taste and Quality is Worst.. They compromise in Cake quality bcoz of offer.. Decoration Shape is round.. But inside cake Multiple Components are there.. Not a single round shape cut. Irresponsible staff behaviour.I dont know whether these kind of allegation will reach the top level management...If the same thing is happening to you mean, wheather you will keep mum..?
I ordered donuts and it was so very dry that we could not swallow it. When contacted and informed about the quality, the response from the customer executive was so illogical as they said that there is no refund option available with them and will do replacement only if the item is not consumed by us. Like how would we know the quality of food without tasting it. And they asked us to reheat the donut and consume it. Worst customer satisfaction ever experienced . They think that us customers should consume whatever they deliver irrespective of the quality of the food.Expanding the brand should not only be the main focus but customer satisfaction also matters alot to gain trust from customers. But they lack way more in it.
Worst cake quality. The color was sticking in mouth,plate n hands even after we washed with soap!! Worst food color agents. We were not feeling well after eating the cake. There is some serious quality issue in the ingredients used. The owner poses threat to life with giving commission to booking and compromised the quality completely.STD is only good at delivery and packaging. The key part of food quality is worst.
Hello,I didnt receive free cake but I received an mail like order has delivered.Kindly dont spread fake advertisment like this.
Ordered Coffee Mocha cake June 22. I literally received a black forest cake. Paid Rs.754.Complete waste of money, time and energy. They will show a different picture on the website and give the customers something else. I have tried to get in touch with them for more than one day and finally, they say they need more time to talk to management. They showed this on their(2nd pic) website. I was so disappointed and their response was more disappointing. If you people cant deliver what you show on the website then dont post such pic (pic 1). Stop making customers expect something and delivering a cake that is totally disappointing. Its mentioned in your website chocolate whipped cream, I dont even find a trace of it(3rd pic). Just chocolate glaze on top of the cake with white whipped cream all over. Still, now I didnt receive any proper explanation from your team. And here comes the best part, the team tells both are same and due to lighting the cake has turned out good in the website. You can judge for yourself how irresponsible this is
I have ordered a Brownie Delight cake on June 8th. I was really disappointed because the cake was not properly baked. I feel like eating Raw chocolate flour. The Brownie delight which was ordered for my Baby birthday was spoil the mood. We had cut and put in dustbin once tasted it. By buying 725 rs cake we have not eaten a single piece of cake. After complaining it to STD team they are not responding on this. After reading the reviews I realized they are doing this as routine for most of the customers. They are unfit to do business. Dont go for it.
Ordered the cake on 22 nd Sep. Poor quality. The taste is horrible. No one tasted even a small piece of the cake. We felt as if the cake is starting to get spoilt. Will never order again.
I ordered for red velvet cake of 2kg for my babies birthday but so disappointed after tasting it.... it was not baked properly and was very hard .... there is no softness in it .... Was so disappointed, the people who came to the party was not happy with it....Next time not going to order from them, they put good colourful pic of cake on website but very bad cakes... packaging was okae .... they dint even give me the bill
Very very poor customer service.. delivery person spoke the way got irritating ... very worst service ever I got in online delivery... cake not properly packed and spoiled our wedding day mood. Totally waste one.
Ordered red velvet mini cake and it cost 190 plus shipping charges...but the cake wasnt worth that much at all...it was merely a spongecake with some cream which was just the size of a small piece of a cake. I would totally not recommend ordering mini cakes from them.
Very bad experience from them. I ordered rainbow cake today morning at 9.30 am. I booked for 6- 9 pm slot i called shop at 7pm they said already the delivery executive is out for delivery within 9 they will reach you, but i waited till 9pm the cake was not delivered again i called a customer support number they said your order will be delivered at 9.30 our sales executive will call you for further enquiries . After 9.15 pm their sales executive called us and enquiry about the address but he is so far from us. It will take half hr to 45 min to reach us from that place.we totally disappointed. I ordered that cake for my parents anniversary but at last we totally disappointed. I cancelled that order.Worst customer supportWorst time managementWorst deliveryI suggested this shop to my friends and family. But here after Im not.
Worst cake ever I order blueberry with red velvet flavoured but literally Im getting black forest cake and Im not getting other flavoured and choco board. Then they not wrote birthday wishes on cake also . Im booking 12-3 pm slot but Im receiving 6.30 PM . I tried customer care n number of times but the exicutive also dont know the exact tracking.Worst customer support ,Worst cake .Worst time management.Worst order management.Im suggest this shop to my friends and family more than 3 times . But here after Im not.If some responsible read my comment kindly reach out to me and justify the mistakes from your side.
I ordered milkshake for my pregnant wife. The milkshake had small bit papers inside. My wife swallowed it and raised complaint regarding this. The shop members were not responsive and they are not feeling guilty for providing such milkshake. Also, the taste of other items were not good. First restaurant to give brownie with cake cream. But they cheat us by saying as icecream. I highly wont recommend this place.
Ordered the cake two days before and clearly conveyed my requirements. But on the delivery day some other person called and said it will get delayed, and they gave false commitment that they will deliver it by 10:30 but it took 12:00 clock to get it in our hands.. Worst experience..
I ordered a milkshake for my pregnant sister. The milkshake had small bit of papers inside. My sister had swallowed it and we have raised complaint regarding this. The shopkeepers didnt gave any response to us. Also, the taste of that milkshake was very poor.
Excellent taste...the cake was delicious 🎂and colourful 🌈Worst,delay delivery.... supposed to deliver by 12.00pm to 3.00pm but delivered by 7.00pm kindly rectify it...
Rainbow Cake was moist and good. We liked it.😋👍thanks a lot!
I never seen such kind of worst service what i orderd they didnt suppose to give and late delivery i call and intimate the regarding complaint they said that will cl nd update yet now im suppose to cl but they didnt give any response
Very bad experience from them.They have wrongly wrote the name in cake if we ask there is no responses.Worst customer service
I read a review on CFG group on FB about a cake. If you cannot address a customers query you are deemed unfit in the business.
Best cake in Coimbatore, the taste is really good and delicious, on time delivery ,I have tasted Oreo step cake, the price is so affordable
Premium white Forest cake on the website was ₹980 for 1.5kg, but instead of rose design, requested them to add a small sunflower design using cream. Guess what ? They charged ₹1875 (in name of custom design cake). Nearly ₹900 for a sunflower design of size 4inches...
Worst customer service....prices are high as compare to others...my cake was not as per picture...please dont order...
Very disappointed. They are not professionals in cake making. Dont get cheated by their advertisement. I ordered a photo cake for my daughter birthday, they dont even know his to put photo on a cake. And the rainbow cake was bitter inside. It completely spoiled our celebration.
The cake they delivered was smells like rotten egg. I complained about it and they were not responsive and trustworthy. Dont waste money here...
Full satisfaction with the cake. Delivery was great without any confusion and on time. Customer handling was great.
Delivery and packing were good, but it didnt look like the picture ... the top of the cake was only decorated with 6 sliced strawberry slices.(so grated 1 strawberry only..).I was totally disappointed. They ruined the celebration.I ordered based on the picture shown. If Starberry is not available it means that isot the customer fault . I paid the full amount including strawberries. It s not acceptable.I did not get the right answer and raised complain... I m waiting for your side answer.
We ordered black Forest eggless cake and the quality and quantity was good. One Ms.Mythili who explained everything in detail and politely. Many times we ordered from saravapatti outlet and this, was the first time from NSR Road.. Overall good , keep going with the same manner.
Service is just superb.Cake was yummy.Quite happy
Been a regular customer for the past one year for all my family celebrations. One of the best ever cakes I have tasted. Excellent quality and thoroughly satisfied service.
The colour essence they used was so bad. After cutting the cake we all had red colour all over our hands and teeth. It took a long time to go even after washing.
Best cake taste in the city.very cheap and on time delivery.Its my 5th order within a month.keep going STD.
The cake was good and was replicate of what was given in the picture.But it is definitely not worth the money.I ordered 1.5 kg Red Velvet. It was Rs. 2020 + 59 for delivery. Along with that I was given a wooden knife and just two candles. Where as another shop CakeBee provided with spoons, Plates and candles.And do not expect to get the customised, it will be avoided by the personnel.
Deliver my order on the time ...cake was so look good.. But not much i had expected.. Tht i customized... And i ordered chocolate truffle.. But taste was same as black forest.. Some little bit same as black forest.... Too much cost.. However tq .. Std snacks
Address mentioned in map is incorrect.Very less flavor in the cake...too costly for the quality they provide...
I ordered ½ kg black forest in offer of buying ½kg and getting other ½kg free. As per the offer I got 1 kg and I loved it. It was an Awsm cake...delivered on time. Has amazing taste. The cake was so fresh. There was no difficulty in delivery
Ive ordered Ferrero rocher eggless cake. I received the cake which contains egg. This was my first experience which was pathetic. Quality is not much satisfying. Waste of money and energy.
Ordered red velvet cake . Received on time without any damage . Now lets go to the taste of the cake....Awesome one,Loved it.......with reasonable price .
Poor quality bought a plum cake and it rum plum weird thing is there is no plum or even a tooty fruity it.. I bought the same else where it was awesome.. Terribly disappointed!
@saibaba colony branch .Poor quality .. waste of money .. they promised for refund as they gave rotten and spoiled donut .later they refused to refund the amount ...worst customer response
The worst experience I had with this group.1. Order confirmation is not received once payment is made.2. They mention time slots in their website which is they do not adhere to.3. When called the number, the simple answer is “Sorry Sir”, “We apologise”, etc but no effort for delivering the cake or refunding the amount and all these after you call them up to understand the status of the order.4. No cancellation message being sent.5. No remorse at all for the inability to cater to customers.Would not recommend Snack 2 Day to anyone.
Had worst milkshake ever. Waste of time and money.
The cake was customized to perfection and tasted delightfull. STD will always be my first choice for cakes
Ordered rainbow cake for my son birthday, really everyone love d cake, really we enjoyed, thanks a lot.
I ordered cake for my dads bday ... itsreally good taste and packing also good
Thank u for good response. Cake was awesome.
As we ordered swiss chocolate cake , we received it late delivery and also it was dry and like old cake base, spoil the occasion , as we raised the issue to the supplier.supplier They never mind at all ,supplier not took any responsible for the mistake people be aware , they just keen to take orders only and not for the feedback from customers, 2000rs total waste
Very disappointed.This is cheating shop.i have ordered butterscotch cake,and they never put any Birthday msg..i was schoked and more over tensed...and cake taste also very worst..so dont buy it...😔🙄
Ordered rainbow cake for my sons birthday it was too good taste was awesome delivered in correct time i recommend my friends circle.
Ordered multiple time and this place is absolutely good. The cakes tasted the best. Delivery too was on point. Comparatively the price is at its best.Definitely would recommend this place. ❤
The cake was really delicious and the delivery was on time.Thank you for the wonderful cake 👍
The worst ever experience Ive ever faced with a confectionary!I ordered for a Chocolate bomb cake which Ive previously ordered from this place many a times. But, I received a plain chocolate truffle cake and when I raise an issue about this, all they intend to say to me was that Im wrong or lying.Moreover, I sent the pictures of the wrongly sent cake as well. Still they had no intention of helping me out or whatsoever.That was the last time I ordered from these cheats and I never ever will!
The cake was beautiful and so tasty. Working with you was a pleasure! ... Great job keep going guys😊
I expected for a good designed cake*with high qualityBut i got the cake by meling condition&The chocolates are melted and the chocolate pieces are not good enough
I have ordered my favourite red velvet cake. The product has been well wrapped and the taste was damn gud. I would personally recommend this for my frnds
Very poor in communication. We felt very bad with their response yesterday.. We booked to deliver the cake at 6p.m. waited till 8:00p.m. Atlast we went to their spot and picked up.My baby slept literally... All were exhausted.. Day ended with so much of frustration and pressure... Thank you for the response..
These guys really need to learn how to deliver cake professionally. I received a damaged cake to celebrate my sons birthday. They messed up our day, plans and memories. Very bad service... will not be ordering from them anymore. They need to really learn about this profession!
The cake which I have ordered is Swiss chocolate Truffle, and that cake is just awsome. There is no other content used to expose the weight of the cake is sponge and pleasant with limited sugar. And customer service is also very very good . Totally awsome must try....!!
Very poor communication. No on time delivery for event and all very disappointed with STD Cakes. If we call to the STD cakes for about our cake order and regarding the late delivery one lady will pick the call and always said will check and let you know. Worst service ever seen
The cake really gud and delivery also nice
Really very good and polite service. Taste is also good.God bless
I am a regular customer in STD CAKES now.Taste is so good and price is also reasonable.
Awesome cakes. I order a cake for my daughter birthday . I Would highly recommend as they were really considerate about customer’s need.Really awesome taste .they treat the customers as soo friendly .what ever designs we tell according to us they give the super best outcome of the cake. i am really suprized and excited to see my smash cake that was osm . The delivery also awesome with neat packing no damage for cake and on time delivery too In my home everyone asked where did u buy 😊Thank u so much STD cake for making my daughter birthday very special ❤️
Quality and the design was as per the expectations. Recommended.
Ordered chocolate bomb thinking its like choco lava .. After asking two three times is it like Choco lava cake .. Only after confirming with the attender that its like choco lava I ordered the cake . and more specifically I asked whether choco like liquid comes for each bite. First learn about the cakes. And do as per customer requirements . dont give false statement for money .. Totally Disappointed with what I expected . if I had seen the older reviews I would never ordered the cake ..
Wonderful experience with STD cake. They are so professional. Cake was soo yummy and tasty..
Face is the index of mind.(mind this)The cake is good but the Decoration of the cake is worst.i expected much but the cake is not upto the worth of cost please make some improvement.
Very delicious cakes ....😋😋
Superb taste.good customer service.ordered mixed fruits taste is awesomeill refer my relatives and friends
Wrst of experience held.... Booked my slot at 6pm and waited for 10.30pmNot received till the day ends...Best bday gift ever happened 👏👏👏👏
Worst experience held......ordered 2 cakes for fathers day celebrations 1for my father anthr 1for my hubby and father in law bth are exchanged ......expected cake hasnt received to my father they waited till 12.30am.....still they hvnt cme to pick it......thank u for making Fathers Day a memorable one.......nly u guys can able to do tis......worst service.........hve never ever seen such a kind of service........
Loved the cake.... Timely delivery... Very delicious
Cake order for my husband...So tasted
Fresh tasty and good quality
Excellent cake! More importantly a prompt delivery!Keep up the good work ! All the best!!!
Really Superb Preparation Good Finishing Taste Chocolatey Cake 🥰KITKAT CAKE🥰
Worst experience bad service i called them and ask about late delivery and spoiled cake they not at all responding dont order on this shop
Wonderful delivery.cake tasted toooooo gud.repeatedly am orderding with you std cakes....
Very good service taste of the cake was also good and delivery time was on punctual time ...
Worst service..... Noo proper response
Worst service
Dont expect them to deliver for important functions, they never deliver on time. Plan well in advance to get from them.
Best kitkat cake guys.thank u for the timely delivery
Really worst money wasted I have bought an butterscotch cake on 1st July and really it was old cake we can smell that too and I have raised an complaint with their customer care no there s no response for that untill now I was calling regularly and asking for replacement but there s no response for that 😡
Poor performance
Best decision which I made is to buy a cake from STD😍
Worst!
Worst experience, we have asked to write name on cakes but they send just white cake without name candles knife 🗡, dont buy better buy from local shops, but ceo photo on cake box which is looks really very funny 😂😂😂
🎂 good.....
Cake is not good, service is worst in my experience, there is no value to customers, there is no name on cake, when we ask a question about the which should be on the cake they offered deal which is totally garbage, dot buy from them 😠😠try to improve your service STD
Delivered late, cake was damaged and no knife given.
Timely delivery and good taste
Utter fail
Best taste