Not helpful when approaching even for minor repairs for Jars, instead fixing they simply turn you out saying come next week for almost all customers. Poor supervision on technicians
The best Service center. Claimed 5 year warranty for mixer grinder.. replaced with new motor for free..
Good customer service. Response to customer is greatly appreciated. Seems to have transparent cost.
There is a side way to enter into service, the front side is the shop. Good customer service.
Good and Satisfactory Service people following covid protocol,Quick service,Holding their tag linePreethikku njangal guarantee Good and efficient team of people to handle the service.Keep the good work goingAll the best team
Overall quality of Preethi service centres are good. They are following government norms like wearing of masks, social distance and place is user friendly
Very quick service. Spares available. Friendly staff.
This is very good instantly do the service.
Very convenient and useful place with prompt service
Ok store.4 star is for this place.You will get what ever spare you need for preeti appliances. Service technician are well talented and all spares available anytime. Go for it. If you need quick fix for your kitchen appliances.
I had two experience.. One with citrus juicer & preethi zodiac mixer.Both went very good & clear..Service was done well..
Very happy. The little delay was only due to all customers thronging that service centre. I liked the service and courtesy of the staff.
Fraud , dont buy preethi wet grinder any model
Good and fast service there itself for minor repairs. Just waiting in queue could be an issue. Billing person most of the time on mobile only due to that the servicing person himself does the billing which causes unnecessary delay.
They will be giving 40 token per day. We may need to wait for 1 to 2 hours to get the service.They will check our product in front of us and will resolve the issue. Service center operation timings : 10 AM to 1 PM and 2:30 PM to 5 PM
The technicians are experienced and very capable. They completed the fix for my mixie within 10 mins of handing over to them. Only issue is the token system issued to engage customer rather than taking the defective product and providing a later time to come and pick it up
A good service done and i got the necessary parts for my mixie.
Company trained service centre. They gave very good service.
Their service works with respect to Mixie is good. I went twice in the last one year and found it was good. They follow the Covid guidelines and allow minimum number of persons to enter. We have to wait till our turn comes. If the product is in warranty period, they are not charging for the service. Their service is quick and perfect.
They fixed my mixer grinder in less than half an hour on the same day. Though there is was wait time for about an hour.
Service was good. But waiting time is horrible waited for mote than 4 hrs . no proper token system
Good free service...with only charges for spare parts
They never pick phone calls. Tried a hundred times in the last month.
Prime location easy to access.
Is good an speet service....👍
Like medical clinic collect a token and wait for the turn with your appliance to get serviced. May be a measure towards Covid protections. Service is satisfactory.
Good service center for preeti products
Pathetic system... Service person is attending each customer after repairing the previous one. Customer are not allowed to leave the product for service and collect later. They are providing token and serving first come basis. Customer has to wait almost half day if he get token number 10 or above. Never seen such a service system anywhere else. Only 2 technicians are available to service the product. You have to be there when they open the shop, otherwise plan to wait there for whole day. I will never recommend anyone to buy Preethi products. Worst experience ever...
Quick response, good service
I was searching for Rajarathinam street, No.10, West Tambaram. But it was located No. 10 , Brindavan Avenue, West Tambaram. I could not see any Rajarathinam Street near by. They did service for my preethi excel+ induction stove and 2 nos. of mixer jar within a hour and good service.
Situated near National theatre in Tambaram. They have discounts for all products and that goes up to 15%. Good service and Jeni the sales women is assisting really well and she has a good knowledge about entire products.
Super & fast service.
Best service. Trained technicians and explained the problems of Mixer grinder. Quick service.
This rating is not for the service but for the people management. When i visited there was only two people who was doing both the service as well as the front office work.I saw people who had to change a simple bush on the mixie jar wait for 45 mins. It could be better managed. They could take turns in looking at smaller jobs right away. Instead this service tech started working on replacing a motor ona. Mixie which took him 45mins when there was literally 15 people waiting.
Awesome service at minimal charges.. they really keep up the Preethi guarantee..👍
Preethi service centre realy good.well maintained.
Excellent Service. Very quick and good.
Good. Easiest route showed
Tokens are issued but the sequence is not being followed properly. I have been issued token no. 19 and waiting since 11.30AM. The person who came at 1.15 was issued token no. 22 was attended at 1.30pm. After enquiring, they have attended my mixie at 1.40pm and completed the process within 5mins. They initially for me didnt listen even what the problem was otherwise i would have gone before 11.40itself.
Very nice experience
I used this service center for Mixie repair. They have done immediately and pricing is also very less. Good hspitality.
Good service provider. Need to wait for 30 mins for any service.
Service was good
Good service, spears available for their products. Repair and restoration done
Very good response.defect rectified with no time wastage.
Unfortunately we went during lunch time. Though the shop was half open, there was no one to even answer us. Sad
OK but service very slow
Worst service.. plz dont buy preethi appliances
Response was good over call. Will update after personal visit.
Good service center small sakes for spares
Good customer service..... employees support customers on requirements..
Customer approach is very good,even though limited employees are there.I am very happy about the response of the employees
Very good service. Reasonable price.
I called up.. They gave a customer care number.. They registered my complaint.. Informed me about travel expenses to be paid.. V did n the late evening.. The service person came promptly th very next day morning.. Yes the service was good and the person collected only the travel expenses.. In addition he put some new spare parts.. For that he collected the appropriate amount.. On the whole.. Satisfactory professional service
Due to covid situation, after reaching the service centre i come to know that we have to get token for servicing my product. Disappointed
Authorised service centre in the vicinity and they fix mostly all issues at nominal service charge.
Excellent service in terms of timing , response and work .
Service is good. But waiting time is long.
Good .Wait & get the product.
It is a good service centre so far Ive visited .The charging prices are very nominal💵 and the issue was resolved in 20 mins🕒 . They have the perfect replacement spare parts 🔧🔨and treat customers with patience . The only thing which is not available is the gas stove repair 😣 for which you to prior book an appointment📞 and can be serviced in home 🏫only .
Prompt and genuine service.
Very bad experience.improper management.Limited staff.Waiting time makes dissatisfaction.among customer s.
Waiting for long time to get serviced. Lacking of parts stock
Prompt service & quick response. Serviced my Gas stove at home perfectly with original spares.
Nice way of handling customers. The waiting hall is quite small equipped with ac. Since there is a crowd always, it is difficult to wait for a long time. It is high time, they revamp to a bigger service center, for the benefit of customers
Hassle free immediate repairs. But the place needs a better power back to work more efficiently.
Service Staffs are very cooperative and supportive
Awesome customer service.
Preethi service centre charge only for the spares changed, no labour charges. Quick servicing done. Prestige service centre charges extra for labour.
Not attending phone call number
Waiting time is more and office person is not responsive. service is poor.
The Services of center is absolutely very good. The hospitality shown by center staff is very nice
Excellent service! The best part is that they dont bill any service charge. They bill only for the the spares they replace due the the faulty items. All those are genuine OE spares. You can get your appliances serviced within minutes of spares are readily available. I took my induction stove which is 5yr old, they billed me only for the spares even though it is out of warranty! Kudos to Preeti. Blindly go ahead and purchase any Preeti items, now it is owned by Philips,,,,,💪
The have token system. And mostly machine repaired and given back immediately
Actually there are two sections of the portion on the road side is the store and rear is for service, they are maintaining a clean atmosphere, parking is a problem I would personally prefer to go in two wheelers, because parking 2 wheelers itself a difficulty
This place is a hubspot for all of Preethis appliances as its the service centre for those plying from faraway Mylapore as its located in T. Nagar area on Dandapani Street.The staff are courteous and professional and give the best advice with regard to remedial measures for your appliances.Query resolution is quick and very satisfactory as the technical staff is knowledgeable!They accept all cards and even Paytm for payment.My best wishes to them in all their endeavours!
Nice service and proper response
Good Service and kind persons
Good service center services of preethi products fine here. Experienced staff.
Good customer care
Service is good
Good response super service
Very good service
Worst service center in the locality, they dont pick calls , they dont provide proper details
Good service by the centre. People are really answering all the queries. I went there for my mixer grinder issue. They solved the problem in quickly. The charges are also reasonable.
Good service centre with prompt response but wati time is more in weekend
Staffed less... long queue for service
For simple washer replacement they charge 120 rupees , the jar itself cost only 400. Even the replaced washer dint last long & i paid another 80 rupees after 3 months . So its day time robbery & this service center deserves a negative rating.
Quick and prompt service with very nominal price.