Staff seems courteous, my usual assumption of people in India and many more places is that they treat younger people with lesser attention and respect, this place didnt seem to be the case. I also would recommend this place to people whore from Kerala as there seem to be some native speakers of Malayalam here among the staff. Although i didnt interact much, I can say I liked it, I mean that for the customer service as for prices, at the time of me writing this review, 10 gms of silver is at 686 ₹, 1 gm of 22 CT Gold is at 4450 ₹. There doesnt seem to be any discount on 1 bhavan (local measurement) but then again I do not know the norm. An extra 3% GST tax besides the non-general wastage cost will most likely be levied as well. They seem to feature golden, and silver necklaces, rings, and more besides the gold and diamond combo section as I would put it in my own words, together with the service of either selling your own jewelry, or exchanging them but the latter did not seem to be too cheap in my judgement. They also seem to have other ornaments and platters made out of silver so props. Overall, come check the place out if you wanna get an idea of what kinda rare material ornaments you want to buy for either yourself or for a gift to one lucky person.
Only selected models available but customer service was awesome
Yesterday I went to buy 11 grams worth gold coin by exchanging jewellery which was brought from kalyan itself. When I went to other shops they were ready to take at todays price and give gold coin. Kalyan jwellers person was so rude that he first said u cant buy gold coin exchanging jewellery then wen I said its ur jwellwery at that time he reduced 100 rs per gram saying that even if it is 916 then also we will reduce amount if u buy coin. So cheat people their sales persons r so rude nd highest cheat in the world.they think they r working in some big huge bank. The way they treat the customers is worst , I will tell u all once thing. The moment customers stop coming to ur shop pl remember head wieght sales persons ur salaries r gone
Kalyan jewellers chrompet.very best collection. Of gold and silver.and marketing executive people very useful..and good care..more than money less wastge..very usefull....
A good place to buy jewellersBut they dont have a lot of collections
A very good showroom with good models.But staffs are less and attention to the customer is not satisfied.
They have a good collection all together. I have bought a diamond ring, silver kada and gold bangles from there. But the only thing irritates me is that they force you to get some or the other scheme from them nd all. Its all peoples choice if they want or not. Everytime I go, they will ask me to get a scheme nd will start explaining about it even if you are not interested. But collection wise the store in chrompet has good collection.
Chrompet job has limited design and collection. Wastage percentage is more, cant acceptable for wastage percentage. If they reduce wastage will help all kind of middle class families too.
They are just looting the people money by putting so much of wastage & kooli.Be careful and compare before you buy.The staff is very friendly to customers, I like that else I could have given zero rating.
I used to buy here believing better negotiation. Recently i found a gold coin with 4% making charge which is too high for a gold coin. I said this to sales executive and asked for negotiation since i already have a gold chit and a loyal customer. He didnt help. We ended up buying in Grt with 1.3%Kalyan is not good to buy for all the time. Double check and buy.
Great designs but as mentioned rate tags are gonna in air
Discounts are not transparent. Collection is good
Poor customer satisfaction. Waited for the long time, no staff came to attend us
Not much of collections when I went there. May be I went at the wrong time.
Good hospitality, mostly more collections during Saturday and Sunday. Opposite to saravana store, Chrompet, Chennai. Parking is bit difficult because the showroom located on the main road. Transparency in weighing and exchange of used ornaments.
Waiting time high, gold rate not properly respond (calculated is not understand)
Loads of collections, courteous and knowledged staffs. Customer Service is extraordinary. I would recommend this store than any other in the city.
Should have wheelchair accessible entrance. Staff helps a lot. Mahalingam helps a lot everytime.
Showroom...very good..selections.. Excellent..Staff.. Unprofessional.. Rate.. reasonable
Customer service in the store is good. Parking is limited. Gift collections can be improved. Silver and gold collections are gold. The shop is opposite to chrompet Saravana stores. Billing is fast. They accept card, cash , googlepay payments.
The shop is very beautiful, the jewelry is very nice and varied and the staff is kind I advise to visit him and wish them success
Good place to shop jwellery, exchange process for old gold is transperant. Experienced goldsmith provides transparent and professional service
Not much collection, its not like the shop in T Nagar
Collections is kalyan jewellery is very good recently.. The place is perfectly clean and santizied.. safe for purchase
Welcoming - is good.Pricing - is negotiableBilling - is faster.Total progressive is well & good.Thanks for KALYAN.
One of the best places to buy jewelry in chrompet.Customers are treated very good and the staff are polite and courteous.
They are not selling jewelry for current rate
Very less collections...service also needs to be faster..
Purchased Antique metti of 5.7 gram (including stone in the metti).silver rate is 69 rupees.so 393( they included stone weight and calculated the silver pricing). For service charge they charged 182 rupees , which is nearly 40-50% of the price.i called even the customer care and registered a complaint.No proper solution.They say it as Gundan stone metti and it would cost that much.but I dont feel this as proper solution.while purchasing they said no cost for stone.After complaint the shop keeper says stone cost also included.i feel its not fair way of doing business.in future if I decide to buy gold,I will not go to this shop.
Branded Jewellery Ruby is overpriced though it come with certificate and lifetime warranty it is pricey. The gold collection is good sales people are good if they have to sustain they have to work on the price. Parking is a issue right now due to construction in the front of the building.
Good customer service and onsite support for repairs as well
Very courteous staff. Not so crowded like other jewellers on GST road cause they have organised the jewells very well. Good measures are taken for covid and staff are all masked up.
Checked out from Chrompet and purchased from Velachery branch..Poor staff support at Chrompet
They made cost cutting in schemes and also in store purchases customer experience.
Nice Experience price also less compared to other jewelrys
The way of executive approach is marvelous and explained well about the saving scheme. Shown good models of the chain. Thank you
Have not purchased anything because heared they are inserting steel rods in gold chain and cheating customer. Just Google it and decide. Dont believe actor Prabhus words and he is partner of this organisation
Good customer service
Good customer service and very good collection..
They have to stop forcing the customers to take the gold savings plans. They literally forcing to take one even though we are not interested.
Bad parking facility and high rate
Ok
Monthly cheat scheme good
Pleasant and silent place were you can think and buy each product. The employees are very patient in handling the customers they will wait for the customers satisfaction and delivery the happiness with respect. Good designs and collections. Immediate response from the customer end and support.
They dont have much collections in any type of jewelry.
Yes on gst road
Big shop and good collection of ornaments. Their saving scheme also attractive . Gifts are given at first itself
Excellent collection and service is also very good.
Wanted to exchange some silver jewellery. Disappointed that they were only providing only 70% of the metal value. Local shops offer 100 percent. Felt like being cheated.
Dont have much collection
Ok
Although there is a big hoarding outside the shop announcing big discounts but salesman denied any such offers! Also they were weighing jewellery along with the price tag and on asking they said the price is correct!!! This prompted me to cancel my purchase from the store.
Good place. Hospitality is good.
Very bad experience while purchasing diamond...Charging too much of money as wastage...
Poor parking arrangements and Poor customer service
Loosing commitment then after cheating very bad experience, from today I never going to visit that crompet shop at all,
Located at main area near to Saravana store bus stop.Have more collections and if there is stock available in the any other branch,then in the same day you can get it from the same shop.It was good.And as usual customer friendly.You should wait for 3 weeks to buy the gold,once your monthly chit over.Nice policy and experience over all.Will recommend and visit again there.
Very poor service... customers are treated good only if they buy lakhs. We went to buy earning..waited for long even though there was no rush
Bit costly but courteous welcoming of customers
Superb
Theyll do their best to make you believe that they are very customer friendly.Theyve got a good range of gold and silver.Theyve got a few savings schemes with different denominations. You can pay for the schemes online too.But dont get carried away by advertisements reg wastage or making charges.One thing that bothers me is their attitude. They will give attention only when you get in to buy gold that too for a tidy sum.They wont bother when you go to pay savings scheme. The only reason I continue savings scheme here is that I will be able to buy gold coins for the amount saved
They have good collection of necklace. Very limited in number, but trendy and good looking. But cost is way too expensive. Charges came to close to 45% of gold price. They say uncut...blah..blah. But it is certainly expensive. I purchased similar item from GRT. Staff response was OK. The moment I knew the price was high and decided to leave, they did not even bother to explain the reasoning. If you go to any other jewellery shop they will do their best to convince you which is clearly missing.
No security in front of the shop. No one is to help the customers to park their vehicles. No proper response from shop executive when I complaint about that,
When to buy silver toe ring for my wife .. But there isnt any collection..( Not sure about other ornaments) . Service is good...
Friendly staff Good variety
Actually i went to get a quote for ring and my plan was to visit 3 shops and get quote / compare/ and purchase.while i entered in they persons welcomed with smile and they customer support which i got from the salesman to choose this jewellers without compare with others ...i forgot the his name dude you have a awesome future
Ive bought some product here.. all are good.. nothing issues.. but they used to ask you to join in the scheme... so that you can buy other products using that scheme.. that also good for the persons who can save and buy later.. they used to give some discount as well..
Customer service is very important. But I dont think they really care about customer or what they doing. Training the staff is not a issue for them.. worst staff response and they have first priority for chit chat and funny talk with other staff which is important more than customer for them.
Good collections and Customer friendly
Super customer service . Understand
Good. Service. Nice collection.
Had Poor experience in my First visit self with theirs Gift Voucher & In the billing section While Purchasing in this branch.Gift Voucher : They are allowing only to purchase selected ornaments.For Example : Went to buy silver leg chain but they are restricting & diverting us to buy gold as per norms in gift voucher. If we compare other jewellery shops this will not happen.Billing Sections : Billing person is a hypocrite, He said one & does the another.. For Example : He assured flat 15% off in total billing charges But he had done in ornaments making charges which is very very small amount to my billing charges.So these two incidents made me as worst experience in my first visit to KALYAN Jewellers Chrompet..
Good place to buy genuine gold and diamond jewelry
A Good Place to Buy a Jewels, Bike & Car Parking is available, Its on the Opposite of Super Saravana Store, So Bus stop is too near to Kalyan. They are having lots schemes for our future Plans and needs. Money will speak everywhere. Thats all.
Take your own time to choose the product. Sales men are cooperative and help customers to select the best choice able jewellery.
Worst Shop for gold/silver jewels. They charge for insurance for all gold and it broke after the insurance period expires. They have worst material used for making the gold and it broken after few years. I personally experienced this now. Rate is also very expensive compared to other shops. Dont ever waste your valuable money in this kalyan jewellers. Instead, go for other jewellery shop to buy good material gold and silver with less price.
Nice
Very friendly approach ....The sales executives are very patient..But there are no lot of collections in chrompet branch...
It has nice collection in all price ranges......u can get here beautiful and priceless collection for Ur loved ones...the staff are also very supportive and helpful cum jovial....they assist every possible means they can..Do visit once and visualise and experience the jewels and ornament
Good jewlery with reasonable collection. dont go for gold schemes.
Best place for buying jewelries
Spacious show room. Wish this store had collections for everyone.
Good hospitality. Decent number of collections and I think the price is also pretty fair.
Nice place to buy your jwels
Great place to buy jewellery. Very friendly staffs. They will be open about all the queries. If you dont ask, its your fault not theirs
We relaxly purchased silver realy nice shop
Excellent very much satisfied
Very worst response to customer