Ive never had a problem here. Staff always courteous and fast. Certainly a world apart from any Russian office.Please, just fix the vending machines.

Great customer service! Getting married soon!)

Thanks embassy of America friendly staff 👍🏼

What a complete waste. I spent 30 minutes on the phone only to be told there is no live person to talk to and to email...by automated voice.

Canceled our passport appointment with no notice. At least half a dozen families were turned away by 9:30 Tuesday morning and now its closed permanently. Completely useless and dishonest staff.

Its pretty good for what it is.

I am an American citizen, living and working in Moscow. I have only used the consular services here twice, but I am less than impressed. My first experience was trying to mail my absentee ballot in the 2016 Presidential Election. Security stopped me and said I needed an appointment. I told them that I was here to mail my ballot, so I was permitted inside but had to check my mobile phone. Waited in line for 20 minutes just to hand someone an envelope, which they promptly dropped into a locked box for ballots. Why the wait?My second experience was to get a document notarized. Again, no electronics allowed ... entered the new building off of Bolshoi Devyatinskiy. Nice new building with lots of windows for service, but most closed. Empty desks everywhere. Poor signage, couldn’t find an open cashier window, and had to ask security for help. I had an appointment but still had to wait 20 minutes. They charge $50 PER DOCUMENT to notarize, which is misleading (the website makes it sound like it was $50 per appointment and you could have multiple documents notarized).Sad that such a big facility is largely empty, but such is the state of US-Russia relations. The big challenge is yet to come when I try to get a US visa for my Russian fiance.

My father lost his green card to catch our flight back to the United States. Except for some nice guards, there is no one available to see you. The guard handed me a card with a number, which I called. They in turn gave me an email for the State Department, and told me to write an email and that they would get back in touch with me, more quickly if they thought it was important. Very bureaucratic! Very unhelpful!

Thank you!

Consular Assistance to U.S. Crime Victims:When a U.S. citizen is the victim of a crime overseas, he or she may suffer from physical, emotional or financial injuries. It can be more difficult because the victim may be in unfamiliar surroundings, and may not know the local language or customs. Consular officers, consular agents, and local employees at overseas posts know local government agencies and resources in the country where they work.We can help:Replace a stolen passportContact family, friends, or employersObtain appropriate medical careAddress emergency needs that arise as a result of the crimeExplain the local criminal justice processObtain information about your caseConnect you to local and U.S.-based resources to assist victims of crimeObtain information about any local and U.S. victim compensation programs availableProvide a list of local lawyers who speak EnglishNO ONE OF THIS PROMISES WORKING. THEY SUCKS.

Not very helpful over the phone.

I think, for Mexicans it is a bad time to get visas. I do not understand why it is difficult to explain what is the reason why you are not a candidate for a visa. Or what you can do in the case of not being. I know they have security reasons and protocols, but well, I think that for some there are enough reasons, for others its not so complicated (I mean, to us, as foreigners who just want to return to their countries to visit their relatives while studying in Russia, you could use the reason and not evaluate so subjectively)

They are 100 years behind of quality service and quality of people from America and at least 50 years behind from whole Europe and 70% of world. Very poor quality of humans not even talking about service.

Weve boon posted in Moscow for 2 years, and have really enjoyed our time.

I am from Ghana I am not biased to be honest the system needs improvements, it’s not like Russians have the best but all I am saying do better.

All negative reviews are Russian haters. Service is great, and take care of citizens of US before anything else

When you are really neened - you absent.When you are really in a neeeded situation - you have closed hours.When you are to be informed of a much than a very serious situtation - you drink koffeee.PLeease, continue with this, guentlmen.

You cannot bring any electronic items inside- not even headphones. They dont provide a storage room, so you have to figure out where to keep your stuff before you go in. The storage services just outside embassy are in fact just two random guys who kept my things in their trunk for 500rub. I think this is very careless in regards to people visiting the embassy. If you enforce extreme rules, provide the means for people to follow them.

I went there yesterday. The line is not long.

Very-minded fortress design with this embassy

God bless the USA.

Just in business to get your money.Barely speak Russian. Give visas to future illegal immigrants, and deny them to real visitors. Very disappointing...

Tried to contact them but my email bounced back((

Friendly workers, thanks

I need help

Good

Beautiful.

Great

Beautiful ,,,,,

Проходила собеседование для получения визы. Очень положительные впечатления и позитивный консул👍

A pleasant consul, a positive decision in the issue of issuing a visa, and from the first time and without unnecessary problems. However, the consular fee is insane. In the embassies of Germany and the Czech Republic, fees for the services of foreign missions are several times cheaper. I do not believe that the Americans need such a huge amount of money to ensure the normal operation of the embassy.

This is a great place to get off the beaten path. There would be more such places in the country. Glory to America.

July 17, 2019 filed documents. The question of protection, where you can leave a mobile phone and headphones, followed by an answer - outside the consulate. As a result, I left it in a storage room, which is located 50 meters in the direction of the Garden Ring, Big Devyatinsky Pereulok, 4. Many cells of different sizes. The cost of 500 rubles. Issue a check. Got a key from the cell, closed the mobile phone, headphones, flash drive, electronic clock. Released at 11-30, opened, took everything.Opposite the consulate are cars luggage. cost of 1000r.

Новое офисное здание цветом и остеклением напоминает корпус «Е» (она же Бастилия) Московского Энергетического Института.

Good day, dear readers. This is a part of the United States in architecture, landscaping and, of course, in people living and working here. That part of it where there is politeness, responsiveness, not fake smile. This is a town with everything necessary for life; -sport, rest, food, entertainment, work. Not much, but all as needed. Only the pandemic has muted all business and political activity. Lets hope for the best for everyone. All love and kindness!

Я поставил 5 звезд, ЗАБЕРИТЕ МЕНЯ В США!!!

The USA is a great country. The last time I visited the embassy was in 2014. I was given a multiple-entry visa, as far as I remember, for 2 years. On that visa I visited Florida, there is a great crocodile and alligator park. Cape Canaverall is also worth visiting in Florida.

Yes, everything is fine with them, its a pity so far the services are only for residents

В КВН сказали поставить 1

Super but Russia is better)))

Very nice architecture

Bad place

Good day, please tell me how to get an appointment with the ambassador, if from America they write that you need to come with your passport to the embassy, ​​but at the embassy they say that it is closed :( some vicious circle :( maybe someone knows how to get there?

Nice, but so far only outside. I hope to learn from the inside later)

I do not recommend it.

Are you currently accepting an immigration visa?

Filed documents in June 2019. At the protection you can leave the headphones, phone, watch, no more. There is a car in front of the embassy and it provides storage services with 100% safety, I did not ask for the price. It is recommended to come before the appointed time for 30 minutes - a reasonable measure, because A whole group of visitors (20 people) was recorded for your time, and there are about five such groups. All of them constitute one line, where all the boundaries of time are erased)). As far as I understand, they will serve everyone, and the sooner you come, the sooner you finish .. my time was 9.20, at 9.00 am I took a turn, at 11.20 I left the embassy. Everything is calm, polite. Good luck to all!)

Hi, I want to post pictures.

Great 👍

Exceptionally pleasant emotions from communication with all employees. Competent, polite good people work HERE - you can always write and ask about the status of your business - they answer quickly, get into the position when scheduling an interview and in general in all matters. The new building and the organization of work in it are beyond praise! Well done!Before visiting, carefully study the issue of prohibited items, and your visit will go smoothly.

I hope this embassy will receive immigrants here in the future.

Zlr

Slice of America.

As elsewhere in the world, the US embassy as a fortress. Did you see the anti-ram bed with flowers around the perimeter on Novinsky ?. They are made of reinforced concrete, filled with gravel and sprinkled with earth and growing from a person. It also serves as a caches for iPods and iPhones of those who suffer to get to the other side of the shadow.Even here the baboons of the fairest country in the world are littered with free American Internet. Visa center okay which advertises itself here including What can intermediaries do that you cannot? Save your labor armor-piercing North American dollar. Do it yourself. And the path will not overgrow there. God bless like gritsa

Very beautiful and stylish inside. I hope for a positive answer))

Because the embassy moved to a new building, then it became much more convenient and much faster (she went through everything in 40 minutes everything) to pass interviews, the only minus is that you DO NOT carry the phones and leave them there NOWHERE, so take a person with you who will wait for you at the entrance or leave your phone at home. Everything is fine)

I filed it twice and refused twice. But thats not the point. It strains that we have to hand over the phones. Music plays in the background. You spend half a day serving. There are many people. The feeling is, you feel as if you are breaking something. There is no comfort. There are vending machines with drinks and snowballs and toilets, but this is before entering the interview. The first time I gave it, I could not hear anything at all that they were asking behind the glass. And the music played. Then she submitted two years later, the feeling that it was the same officer. Thats real. In front of me, many were refused. You spend half a day there. And there are always queues to enter.

Can I have a visa? 5 points

In my presence, the embassy security officers discovered that some of the visitors had left their belongings (apparently, a phone or wallet) at the entrance (at the gate), which they informed the police officer who controls the passage to the embassy from the street. Things were lying on the street trash can. The policeman approached this bucket, took the things lying on it and threw it into the bucket.Dont leave things like that. This is fraught.Opposite the entrance to the consulate some guys are working, such as a storage service. They have nothing to do with the consulate, but people, as I saw, are actively using their services.

The US Embassy in Moscow put the job on stream! Documents are considered quickly, there are no large queues for recording for an interview! If you correctly assemble the document pocket and carefully fill out the DS-160 questionnaire, then everything goes quickly and easily! Unfortunately, after September 1, 2017, there are big problems with an entry to the Embassy in Moscow. As an alternative, documents can be submitted in other countries (Baltic States, Ukraine, etc.). It is expected that the record in Russia can normalize in mid-late March 2018. We are waiting ...

It was always amusing that a piece of one country could be inside another. A couple of streets (made according to American technologies and rules) can be seen from the third floor of the boiling point co-working: American road signs, sidewalk, space organization, residential buildings of the embassy staff.

Cool, how Ive been abroad

I tried to arrange through the embassy, ​​friendly people. A lot of red tape with documents, because of work I could not collect everything myself. The guys from Okey Visa helped. Qualitatively and quickly issued a visa and that is very pleased, inexpensive.

High security, everything is organized, the employees are responsive and friendly. About the headphones a lie, no one asked to be removed, it is not allowed to bring only electronic equipment and photo / video equipment. Interesting lectures in the American center.

Luxuriously! I am very satisfied. Cleanliness and tidiness. Everything, as well as it is necessary to an institution of such level !!!

Everything is very well organized. The staff is polite, the consul at the interview is friendly and speaks Russian.

Good day! The recording was scheduled for 08:00, despite a huge queue, everything went quickly and without failure. Thank!

If you sign up for an interview in the early morning, then do not stand for long. Attention! They do not allow lighters, headphones, and chargers to enter. Do not take them with you, otherwise they will make you throw them away and you have to buy new ones.

The most organized embassy! Everything is clear, understandable, polite. No deception and extra. services.

Work is debugged clearly, there are no queues. An hour and a half and voila you are with a decision on a visa.

Nice, clean.

It looks very good

Visa is expensive

The only place where you can get a US visa so that as soon as possible (in search of a better life) you can leave this country forever ...

Guys and what documents are needed to apply for refugee status? Who knows specifically?

Beautiful.

Waiting for a visa, we hope for a positive response, the building is very spectacular.

The embassy is working great.But probably when Trump becomes president, the situation with tour visas will be even worse.

Work well. I got a visa without any problems

A strange embassy. I, a man who flew around a lot of countries, have already changed three passports refused in a visa. Cruise on the Caribbean covered.

Great job! Everything is thought out! Thank!

The Soviets regime is concrete, liars, not the country but guano

All is well and thank God.

Great place! I really liked and remembered everything.

There was an invitation from the New York to the courses. They were surprised at the visa center. They refused to know for some reason. They are purely earning, you pay $ 160. It’s not yet known whether they will give you a visa. People are dark. In turn, I have to come from 6:30. there were already about 50 people

Strictly, disciplined and at the same time friendly attitude.

Everything is good, carefully in the reviews there are Kremlin Boots

US Embassy in Moscow

Tatyana Brusentsova, delete your profile.

You can not take pictures

So they were also reduced the number of US representatives in Russia

Perfect place. An island of freedom in the middle of the Middle Ages and feudalism.

I recommend to visit if you plan to go to the USA :)

They are bloody goats, they send everyone, it’s impossible to reach out, it’s better to vegetate in Russia than to deal with them, believe me.

Its very good even very good

He designed through Okay Visa. Approved.

Employees command respect for their attitude towards visitors and professionalism.

Judging by the size of the flag they have an inferiority complex.

Perfect place))

Every embassy is a Culture Centerwaiting for the open doors of the cultural program