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KTM Pallavaram
Old No.89, New No.22, Door No.90 Issa Pallavaram, Grand Southern Trunk Rd, Chennai, Tamil Nadu 600043, India
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Comments
BA
Review №1

Does not responded properly. Once bike came not attended the customer. Very worst customer service

Si
Review №2

Lots of models in showroom to check out.But was a bit disappointed when I came to know that the RC390 didnt come in Black color 😅.Showroom is decent and is located on the main road. The map location is correct ✅

Va
Review №3

The showroom ambience is good and the response of them is nice but there is no waiting place in thay showroom ne customer shoild wait outside the showroom there is no sofa or any waiting room like other showroom have... But the delivery speed is quick overall nice

Sa
Review №4

Im not a Big Bike nerd, but I know one thing for sure Customer is God and thats not the deal here, The Employees of this service center clearly make fun of the people who come here to get their bike serviced, some times even speak in Tamil to crack a joke about a person who doesnt know Tamil, I have got few fixes done here and one service, the Other guy is alwyss negative and give way off the chart estimates. Only person I have respect for is Shankar Bro hes Knowledgefull and Postitve unlike the guy who makes the bill whos always grumpy and in no way ready to welcome the customer. Over all Im not satifiedService-3/5Customer friendliness-1/5QUICK FIXES-4/5Stock-0/5 (I never got any stock the day I need it)Responsiveness-2/5Please go to Gemini Showroom for Intense work on your beloved bikes.

Vi
Review №5

Best service

ma
Review №6

Ktm Rc 390 bs6 how many cost

sa
Review №7

Hello Ktm I really felt bad today after going to a showroom which was located in pallavaram, Chennai jai bajajThe service guy doesn’t respond us clearly and responded in a rude manner we have asked for a test drive he is saying that still no bikes are available for test drive How a showroom can run without test drive bikes This is really unfair

Po
Review №8

Small collections but good customer relation... 3 days delivery of my Duke 200 Baby... Grateful if they sale accessories too..

Si
Review №9

Exlent service support with ktm pallavaram and good support services manger shankar ....

50
Review №10

Great services but time is taken to deliver the bike

Me
Review №11

Bro love rc 200 bro plz tell the price

Mo
Review №12

Its service centre is very very bad,,,, Im serviced my rc 125 in first service than i drive to only 4500km , now engine failure

Go
Review №13

My first impression was very bad..I just walked into the showroom and the guyz working there were very unhelpful..they didnt even explain about the bikes properly..nor were helpful with the quotation of the bike..they just handed over an pamphlet and then thats it..poor experience.. wouldnt recommend to anyone

Mo
Review №14

Nice service

Ly
Review №15

Nice people, well informed, polite and helpful

Ra
Review №16

The service staff are really good in customer handling and service. One of the best service stations i have been to ! Keep up the good work ! The showroom is lucky to get such staff

VI
Review №17

Neither good nor bad. Just okay for a small show room and service center. They just delay spare parts replacements (service). Other than that the employees are friendly and good.

Bh
Review №18

Good place to service your KTM. no issue in service aspect, but you wont get a good accommodation, i gave my D250 for service and i stood outside in summer for 2 hrs.

th
Review №19

My Favourite Bike Showroom

Ri
Review №20

Satisfactory

Ar
Review №21

I think its really good and much better than other KTM showroom, vehicles service is good, costumer handling is also better, workers is give more responsibility to costumer, they explained all troubles in bike. Its really good. Good job keep it up ktm pallavaram.

Na
Review №22

Service was ok, try to provide permanent solution than temporary one.

aa
Review №23

Top class bike I ever experienced this before... really a beast for a reason.. good control of bike...more attractive.. good look... some negative like you will feel the heat on ur leg..nd back pain for short people.. overall it s worthy motorcycle in market... I love my RC bike forever

Ab
Review №24

I bought D250 here.... Showroom is small but well organized.. Decent customer service... Happy to be a part of this..

S
Review №25

Good Customer Service

pr
Review №26

Good service. on time service. Very good staffs

di
Review №27

Quite ok showroom nice staff..quality srrvice

Sy
Review №28

Authorised service center of KTM Bajaj. They are going to bring in Duke 790 for display. Quite a simple and decent service center

su
Review №29

I’m really happy with staff members especially Akbar He is So kind and helpful .... Tanq ji

Dh
Review №30

KTM Pallavaram has one of the most prompt KTM service centres in Chennai. Mr. Shankar never ceases to amaze the customers with his outstanding service quality and knowledge of the bikes.

Ka
Review №31

Had few worst experiences with this pallavaram franchise.... Wen u say the problem, they dont even take a drive to find out tat but straight away they ll say this part would have gone so need to change this nd the amount will be this.... They are totally money minded....Once, they have not even changed the parts but billed me with those.... Wen I checked it out on delivery nd asked....they sd its yet to be done.... I got hyped nd said am not satisfied with ur services.... But the guy said they are not doing services for customer satisfaction, they will do only as per their satisfaction.... WTF yaar...???

Vi
Review №32

Excellent Service

Ch
Review №33

✓ Very customer friendly staff members✓ Helpful for immediate fix or any problems faced by bike. And fixed for free !Once my friend had accelerator problem on throttle electronics,KTM Pallavaram fixed the issue in a day, and for free, and promised it wont repeat again.

Ni
Review №34

Quick service n Supportive

Gu
Review №35

Labour cost acceptable, Need to expand service center

Fr
Review №36

I am looking to buy KTM RC200. However, most of the dealers do not have stock or not sellign due to GST. Let me know if you have the stock or when can I get the bike (I have pre-approved loan).Thank you for the quick response. Could you please share the on-road price?

BO
Review №37

Worst sevice center in ktm history

Su
Review №38

Best in class showroom and service center.. friendly staffs in showroom.. service is also good... i own a 2k17 rc 390 frm this showroom.. :-)

JO
Review №39

Most worst ever ktm dealer are them !!!!They dont have common scene have to behave withCustomer # vandi ah keata maariyae delivery kudukala pa especially service people are***..Till now iam crying why i choosed them (ktm pallavaram). adayar showroom ppl are osm...They dont even deserve a single star ..

Ja
Review №40

They received me well. The staff are co operating. Seriously considering buying my KTM from them.

Mo
Review №41

Very polite customer interaction of Mr. Akbar... Very good

LE
Review №42

Good service... Friendly workers... Low cost for service... Showroom and service center is dam good... My bike is soooo good. Thanks for ktm pallavaram ...so far so good.....

pr
Review №43

Ok

B4
Review №44

Very responsive and friendly people available to serve you better and make the right choice while choosing your dream bike.The showroom is well maintained when compared to others.When i first visited the showroom duke 390 was not available for test ride but Rahim was kind enough to arrange for the test drive bike within 2 working days.From the time of booking to the delivery of the bike Abdul Rahim and Akbar made ease of all the processes.All my doubts about the bike were properly answered without any hiccups.Recently they had even conducted the customer connect program to get to know about the basic DIY for properly maintaining your bike.Kudos to KTM Pallavaram for excellent customer service.

Ak
Review №45

Best to give the service in Chennai 😀 They work for the customers 👍

Mo
Review №46

The staffs are really caring about our vehicle and providing the good one for our vehicle

Pr
Review №47

Sri!!! Weather its possible to take RC390 with the down payment of 80k and the balance amount by 3 yrs EMI ....if its possible than what will be the estimate (EMI)amount per month

Ma
Review №48

Very good in after sales service they have good technicians and executives

al
Review №49

Good service 👍 Probably best in Chennai !

Fo
Review №50

Awesome staff and their conversation

go
Review №51

Good peoples there and good service done in short time

Ju
Review №52

Good bikes but so many days they closed

De
Review №53

Worst customer service ever.......

lo
Review №54

Good service

na
Review №55

Good service And good customer service..😍

Dh
Review №56

Nice show room, but delivery tooks too much of time

Sa
Review №57

Trusted serviceOn-time deliveryFriendly customer service

Pr
Review №58

Nice Showroom

an
Review №59

Ok

Si
Review №60

Very helpful guidance given by Mr.Akbar and Mr.Hari

Ne
Review №61

Store experience is good with the staff

Ja
Review №62

Its kinda place where you dont know you are getting stolen all the time.1.Very bad quality of service.2. Disappointing customer relationship and they wont even care abt it.3. Literally money mindedI wont suggest this place for anybody.

Vi
Review №63

Good in customer relation.

De
Review №64

Gud demo and customer satisfaction correct commitment

Pa
Review №65

Good customer service and mechanics actually explain the problem clearly..

Vi
Review №66

Best service centre for KTM bikes

Ba
Review №67

Not good, instead of repairing they caused problem and refused to fix it till complaining many times.

Ma
Review №68

Mini Dealer for mighty machines

Le
Review №69

Ktm love

BU
Review №70

Good service 💕

Sr
Review №71

Good experience with the TD for 125cc Duke

Je
Review №72

Very helpful staff

Ka
Review №73

Superb customer friendly support

Ab
Review №74

Best in Bike service

Mo
Review №75

Good salesperson and service person...

VI
Review №76

😍

Ab
Review №77

Very good sales manager

as
Review №78

Service is good

Ka
Review №79

I love it

A
Review №80

Awesome experience 👌

Ab
Review №81

Good service

Pa
Review №82

Pallavaram

Ka
Review №83

What is the minimum down-payment of duke 200?...sir

Mr
Review №84

Nice

Ra
Review №85

Friendly Manager... On the Main road...

Le
Review №86

Like rc

Ni
Review №87

Service was good 👌

Sy
Review №88

Good support from staffs

Sa
Review №89

KTM love

Vi
Review №90

Awesome service center

Im
Review №91

Good mechanic.

Co
Review №92

Good service

N
Review №93

Awesome service

Go
Review №94

Friendly service

06
Review №95

Spr

fr
Review №96

Good Service

eb
Review №97

Good

VE
Review №98

Place was okay.

ro
Review №99

Nice

Se
Review №100

Good

Information
100 Photos
100 Comments
4.3 Rating
  • Address:Old No.89, New No.22, Door No.90 Issa Pallavaram, Grand Southern Trunk Rd, Chennai, Tamil Nadu 600043, India
  • Site:http://www.ktm.com/in
  • Phone:+91 75400 42737
Categories
  • Motorcycle dealer
  • Motorcycle repair shop
  • Motorcycle shop
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:Closed
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Google Pay:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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