Excellent doctors n caring nurses but some department staff not responding properly . When I was admitted asked private room management said after covid result only we provide private room. We get covid negative then I asked private room floor manager told some silly reasons toilet flush not working, light not working . Prashanth hospital having good infrastructure but u didnt having plumber? General ward we feel uncomfortable tats y I asked.
Would strongly recommend Prashant hospitals for doctor crew, staff, nurses, house keeping members for the excellent services, patience and personalized care. Dr.G.Gopalaswamy, chairman is a humble, down to earth person who inspires all of us with his energy. His enthusiasm and positivity towards life is infectious to all of us. My husband had second heart attack and was critical. He is alive today by divine grace, doctors grace. Special mention to Dr.G.G, Dr.Muthukunaran, Dr.Sandeep, Dr.DK and their team. The treatment started immediately and cardiac care specialists were available. The entire team of doctors focused only on his recovery and every step in the treatment was very transparent and communicated clearly. Dr.Muthukumaran sir is very soft spoken and understands patients condition clearly. Hospital was maintained well, completely sanitised. We stayed there for 3 weeks with the personalized care. Kudos to the entire team and the staff.
Overall very good treatment and took quick attention. Hospital is neat. Scope of improvement: Few Nurses requires more understanding about the medicines given for the patient.
Prashanth Super specialty Hospital provides sophisticated and dedicated corporate health care services led by expert and professionally trained personnel. This state-of-the-art Super Specialty Hospital brings together many disciplines under one roof, at the same time keeping in minds the values and ethics of caring, love and compassion which is their motto.
Had an emergency for my mother. They took good care and the information from the doctor and the staff were consistent and clear. The sisters and the staff were very polite and really helped in the recovery process.The insurance and the billing team did their job well. Helped a lot, explaining the process and going through with the documentation. Easer the process all the way.Good and pleasant experience.
Excellent service.. neat environment.. well taken care.. very much satisfied 👍Thanks to Dr. Suresh..Saravananbalachandran.Dr.pravin.All Nurses.Metha.Devi.swetha.janani.viitha.suganya. wing staffs
Prashanth Hospitals provided immense care and support for my mothers treatment . Nursing staffs were very kind and gave prompt hygienic care daily. Doctors gave accurate treatment at proper time which helped my mother recover. Overall, the services were excellent. We also had a very prompt and expedited service from Mr.Velayudham, Insurance team. He was very prompt in answering the queries. Thank you so much.
Worst interdepartmental connect within hospital... Looks like each department is doing their own business. Hospitalized patient/attender have to buy medicine of his own from pharmacy for each dose... They wont connect internally and add up to final bill... even though lumpsum huge amount deposited in advance. They want to settle each time if there is shift in ward.... Just gone there for some good experienced doctor available. Else management is very poor....
Nursing staffs were very kind and gave prompt hygienic care daily. Special thanks to all doctors . Admin person are excellent. Thanks to Prashanth hospital .
I have been admitted to this hospital for and was under treatment of Dr. Balamurugan. I found the hospital rooms are well lit clean and with all medical accessories required. They have all integrated facilities and conduct of all paramedic staff was prompt and excellent. Even the service staff was doing their job regularly and with passion. I am also very satisfied with my doctors line of treatment and his approach of updating my wife during this difficult time. The only factor which I felt on the negative side was the cost. It could have been more considerate. The billing and insurance was also well handled.
My mothers surgery was performed here and she was in hospital for around a week. The hospital is very clean and well maintained. The rooms are spacious and room service is good. The nurses are very friendly and service minded. The rates are reasonable and transparent. Highly recommend this hospital for any treatment.
My wife have been admitted for treatment of AKI under Dr.Harshavardhan who is so kind and down to earth person to discuss about patient health condition.Thank you so much to the team Prashanth.
Prashanth hospital provided good care for our babies delivery, thanks for the care and advice and Insurance team did great work for my babies delivery and insurance claimed successfully. It was very useful to me in the right time. Thanks a lot to Insurance team @Velayutham sir, Kali sir, Vijay sir and Lalitha mam🙏
I came to Prashanth Hospital Velachery for a Surgery. Operation was successful and nursing care was very Good. Cost also with in my budget. Dr Suresh Surgeon took special care and my Meical care was one of the Best. I thank the Dr and the Hospital.
Overall had a great experience with Prasanth Hospital, Velachery.The entire process of admission, pre insurance approval , the surgery and post operative care was smooth. I see this as a Hosiptal with a difference. Everyone from ward-boys, sisters, OT assistants, dieticians and off-course Doctors are patient friendly and focused on care. Pleasant surprise is with the Insurance team which took pains to explain, reexplain whats required and they completely owned the cashless claims process. The only negative thing is about inadequate car parking and taking cars from basements.
My brother have been admitted in Prashanth hospital for flap surgery and he has been taken care well when compared to other leading healthcare institutions in Chennai.I am very much satisfied and thankful for the support and care we have received.Special thanks to Dr.Hari Krishnan and Dr.GB.Rajan.
PPE kit charges, fumigation charges is abnormal. But excellent service.
Prashanth provided immense care and support for my father treatment . Nursing staffs were very kind and given prompt hygienic care daily. Doctors given accurate treatment at proper timings which helped my father recovery. Overall they provided both moral and medical support. I wish they continue their service in same manner for everyone.
Excellent service . Special thanks to dr. Ananthakrishnan sir . Staff and housekeeping services are good . Over all very nice. Thanks to Prashant hospital .
Best Hospital for pediatric care reception staff well trained and good knowledge in guidance. Thanks to all Ms Mariselvi one step ahead good patient care. Keep up good work team. My 5 star for entire team reception nurses doctors.
Hospital ambience is very neat and hygiene. Doctors and nurse staffs are taking at most care.. Care takers are doing good care on patients. Feel insurance department process is very slow and working independently and not considering the patients need and favour.
All facilities are good. Docs and Nursing staff behavior and treatment is good.
We got admitted and operated for Inguinal Hernia by Dr.Madhavan Surgical Gastro. Doctor gave all the instructions clearly and explained the procedure well before the surgery. Overall everything went fine and executed well with the help of the defined process and good co-operative staffs in all the departments right from admission to operation and discharge. Thanks for good care taken by the doctors and nurses.
Pleasant staff. Every department working efficiently. Happy with the treatment. Had a very inter action with the medical staff. Facts well explained. Good experience.
If your life is at sake and this is the only hospital left in the world, please die instead of going to this hospital !!! Very very very worst hospital i have ever seen in my life.We have admitted my Uncle recently due to oxygen emergency. They couldnt able to identify the cause and also there are discrepancy between the doctors. No proper and positive response from doctors and staffs. Especially staffs are rudest to the core. Preaching lots of negativity to attenders. Always keeping us tensed and looting lots of money. Very very money minded. Till now they didnt inform the right root cause and they keep on doing something in ICU.PLEASE DONT GO THIS HOSPITAL !!!
Dr Vijayakumar has employed staff who are very rude, their behaviour is totally unacceptable. They make you feel you are in a Government hospital. The Dr himself is in a hurry not having enough patience to listen.
Very good Hospital , especially for children, caring and kind nurse and excellent doctor (Dr.Moorthy). Excellent staffs like night security, everything is well taken care. Would strongly recommend this hospital.
Overall service was good. Food was satisfactory
Dr. Srinivasan pediatrician treated my 3 year old kid for typhoid fever. He provided right treatment at right time and is supportive to parents. We are thankful for you Dr.
Overall experience has been fantastic. The treatment provided has worked wonders. Nursing care couldnt be any better. ALL DOCTORS AND STAFFS HAVE BEEN EXTREMELY HELPFUL AND CARING; TREATING PATIENTS LIKE FAMILY.
Doctors are so cooperative. All the nurses and staffs are so good. Hospital atmosphere are so neat and clean. I am as a patient is so impressed. So pray to God please give them strength to do the social service for us. God bless you all.With regards.
This is on behalf of patient Mr.vikram.we had a great support from the insurance team. Mr.velu has done a great job and helped us a lot. Thanks and gratitude towards Mr. Velu for proper coordination and support.
Well taken care. Caring Doctors, nurses and ward Staffs. Took utmost care and explaining everything in detail.
Doctors care very good. All sisters service very nice.All staff members very good response & good services.I am really happy for hospital service.
Very bad experience having gone there for whole body check up! The hospital did not even provide breakfast. The eye Department has a very junior optometrist who checks eye power only. The coordination between the departments is awful and the patient is left to his or her fate. The blood collection is done in a small cabin and the toilet is accoss the hall for patients to go and bring the urine samples back. On the whole, I would not recommend this hospital except for emergencies. The one positive thing is the availability of car parking.
Excellent service.They are highly responsible and are patient friendly.I was admitted in emergency for an Angio and stent implant.Experienced doctors gave confidence .They were always there to answer our questions.The nursing care is so excellent.I would recommend this hospital for my family.The administration is also ready to attend 24x7.Excellent experience
I admitted my mom for an investigation. The doctors and the hospital team are supportive and gave correct diagnosis for the problem. No additional items were forced to be bought during the hospitalization.Thanks to the doctors and hospital staffs.I heartfully thank Mr. Velayutham from the insurance department. He was very supportive and kind. He helped me to clear the cashless claim from the insurer on weekend (insurance dept is off on Sunday) spending his personal time. My special thanks to Mr.Velayutham. I recommend the visitors to contact him for any help on insurance and he will support.👏👏👏
I visited Prashanth Hospital for first time for my brother treatment ever had a good experience in any other hospitals like this. Best reception staff Mr Sadiq who guided me properly hindi speaking person language is not a barrier in this hospital I strongly recommend this hospital everyone. My 5 starts to consultant and staffs
Top doctors. Services were reasonably priced before lockdown, but not its become very expensive. However, service is top quality
Treatment procedure done well....Doctor consultant good...Each nd every process treatment for my dadGood well nd neat environment
I visited prashanth hospital ambience is very neat and hygiene doctor and nurse staffed are taking at most care . and special thanks to Mr. Jaikrishnana he is guide me day first to till a day he is very kind person
I am happy to have had my fathers laparoscopic appendicectomy done by Dr Madhusudhanan sir.. Very kind and caring doctor.. Soft spoken..Hospital is very tidy and staffs are doing a great service..
Well organized and structured procedures!Great hospitality!All doctors, staff nurses and cleaning staffs were friendly!
Verygood Hospital for children care starting from reception nurses doctors lab persons everyone treated good especially Ms. Mariselvi from reception from fixing appointment till i seen doctor for my kid guided me properly. I thank her personaly best staff for reception.
The service provided is very good. Thanks to the entire paediatric team and special thanks to Dr.Prakash sir for the timely diagnosis and treatment for my kid.
I have admitted here for 5 days. Doctors and Nurses are very good in hospitality, services and treatment. But there is only one toilet for semi private room and general ward and no one is cleaning the toilet in regular basis. Flush and handgun is not working in toilet(4the floor). Kindly try to improve the maintaince.
Few months back went to Prashanth hospital for my parents vaccination. Hospital environment is maintained clean and their staffs are supportive. Geetha nurse has helped us in registration, billing and having the jab done. We came back to hospital last week to get the second jab and also took the first jab for few of my other relatives. This time also Geetha supported us very well in getting vaccination done. Her support and care towards patients is much appreciated. Thanks.
Hospital is taking care very well. Good nursing and support staff and taking care the elderly patient vet well. Thank you very much. Though I had little bitter experience in the past this time they have given a very good service. My friend Doctor Thiruvenkata Prasad orthopaedic surgeon restored my mother’s socket ball and I am grateful to him. Thank you very much Doctor and Prashant. Kudos to the staff and nurses of Prashant.
Very very worst treatment from emergency ward. I ever seen like this attitude from that lady doctor and nurse. My mother affected from severe dysentery and vomit so we admitted her on 13/08/2021 at 7.30. Till 12 o clock we never found any improvement and moreover she became very down slowly. Eventhough the no treatment was given. That lady doctor insist us to put her in ICU. And she was interested to bargaining other corona patient family. Very money minded. Then we decided to move to apollo omr. Within a hour she slowly recovering her conscious. Very very worst treatment.
Underwent a hemaroid surgery in prashanth hospital with the guidance of Mr. Prashanth KrishnaHe is very caring & friendly in nature his guidance to patients is very responsive with a positive note
The Receiptionist should learn how to speak polite .. some learning on greet the customers .. and related to vaccines , i am not sure how they prioritize the walkin customers than they appointed the resource
I thank profusely the Prashanth super speciality hospital for giving immediate attention and bringingback near normalcy in the health of my husbandKudos to the excellent, dedicated team of doctors, nurses, ward boys, ayahs and physiotherapists for their committed professional approach in treating their patients. Services were good after initial hiccups by the House keeping team.More professional approach required from insurance counselor
It is my fantastic experience. Doctors and nurse supports are very good. Insurance team velayutham and Krishnakumar given super extended late night support, which i didnt got with any other hospitals. Keep up very good support and work. Appreciated all yours supports. Thanks alot all.Special thanks to dr.Anandhakrishnan sir,Dr.Bhanumathi madam, Dr. Dhinakaran sir and Velayutham from insurance dept.
Good ambience, caring nurses and Doctor completed the angioplasty as soon as possible. They provided food based on the patients diet. Nurses are well caring and checking up the patient at frequent intervals. Air conditioners and heaters are available.
1. Duty doctors were patient and explaining all and giving proper advices2. Nurse Staff could improve and be little more compassionate to patient and have more patience. Some staff were very good.3. Cleaning staff were kind and good always.
Dr. Anantha Krishnan. Easy to approach. Understanding. Hospitality is too good.And about the nurse who has so much patience in attending and caring. Especially night nurses are too good.Finally I want to specify about Maheshwari (ward servicer) service. Too good.
Service and treatment is good. Treatment provided by Dr. Antha Krishnan is good
I had been recently admitted for covid treatment at Prashanth. Grateful to all the amazing doctors,nurses and caretakers. The rooms were clean and the treatment was with utmost care. While most of the government hospitals hesitated to give me a bed as I was pregnant. Staffs at Prashanth understood my condition and did their best to secure me a bed and initiate immediate treatment. Forever grateful for the entire team.
It is a wonderful institution where everyone is not just well equipped to deal with every situation but also are genuinly ready to help you. Had an amazing experience being connected with them. And I literally have no words to describe Dr. Gita mam, she came to my life as a blessing. Cant vocalize how gratetul I am to her and her team. Although its aexpensive getting treated here, but you wont regret sending. God Bless them all.
Good patient care services. Satisfied with the services. Thank you team.
Dr.Guru Balaji is an amazing person, who guides his patients with facts and figures of the case. The service of Dr.Guru is highly commendable and appreciatable.
If you give a positive review, the owners will respond. Otherwise they don’t even bother to understand what went wrong. If the management itself is like this how will you improve your customer service. One of the rudest hospital staffs I have seen till now, Especially Geetha in the front office. Eventhough I had an appointment for vaccination, they wanted to register and pay additional money for the same. When I questioned them they were very rude and asked me to go to a different hospital. Because of the urgency, I had to pay extra and take the vaccination. I will definitely take this up to the health ministry.
Hospitality at his best. Everything has been well maintained.Special thanks to Nurses who regularly keeps track of everything about the patients.
My mom was treated for a blood clot in brain at Prasanth hospital . The doctors and nurse staff took good care of my mother. Excellent facilities and friendly staffs. Thank you.
Prashanth hospital had saved my life and i owe it to all of the medical, icu doctors and nursing staffs. Most polite, understanding and friendly care was provided. I would certainly vouch for this hospital. Thanks again.
Proper care has been taken.. Appreciate the service provided.
From my personal experience, I would say one of the best hospital for Cardio and Pulmonary treatments. Got good service from doctors, nurses and food providers etc. Neat and clean environment as well
Am very happy with this hospital treatment. I have heard lot of IVF success stories in the hospital. Though the place is crowded, results seem to be good.
They came as a saviour during the crisis time of covid. Best services you can get. Everyone in the hospital is kind enough to guide you through the process. Everything goes smooth. Doctor do address all the concern and everyone here is empathetic. Very much recommended hospital.
Really good experience very good respond nurse and doctors atmosphere too very calm and clean.. Reasonable fees all people can take treatment. As I am new for this hospital Employee Geetha is guided me for all the details its really help ful... Please try this hospital
Insurance team is very worst in the hospital. When we went for cashless, they start to process on the last day. They made delay for one day extra and got money from my hand. They are money minded. Not interesting to serve. Their responses also not kind and approachable.Response for delay they say is we searched you in respective room and not found you. So that we are not processed on first day. This is very funny response. If we go to new hospital for visit for someone, first will check it in reception or will contact to given phone number. This is basic thing. They do not know even basic thing. I paid it from my pocket today. As many people mentioned, this is money minded hospital. If you want to admit your child, go to rainbow 🌈 hospital for children. This came to know after admitted in the hospital.
Prashanth hospital staff and nurses are very cooperative. Especially Dr. Mahesh Sundaram has patiently answered all the questions raised by the patient. After surgery also he is guiding the patient in a nice manner. He has done hernia operation by laproscopic. After surgery she is not having any problem. Thanks to Prashanth hospital and Dr. Magesh Sundaram
Inspite of completing 2 dose of Covaxin, the disease is more powerful that it still catches.Got admitted for COVID treatment at Prashant Hospital for myself, father in-law and mother in-law. Lucky that we are now safe and back to normal. Thankful to the frontline staffs who works in 3 different shifts who took care of us so well. They are very polite and ensures we feel comfortable and safe until discharge time.Pros:1. Infrastructure2. Good caring by the frontline staffs3. Covid wards are being cleaned and maintained regularlyCons:1. First time visit to this hospital will have a bad experience during registration. More than 5 /6 forms to be filled which I felt annoyed. Its their formality but in case of emergency, not sure how someone would feel comfortable.
Really satisfied with the treatment provided to my mom. The nurses and staffs were very kind and helpful. Thank you
Dr. Guru Balaji and the entire nursing crew were fabulous throughout the hospitalisation and post surgery treatment. The doctor and nursing staff were always available for support even during mid night and ensured that due care and attention was available at all times. Thanks a ton for all your help.!
Hospital is Clean ! Caring ! Friendly! Support! and had structured process.Dr. Kokilavani is well experienced and friendly. She motivated lot for normal delivery . Nurse Esther Marie & Sunitha are very supportive and friendly at all time.
The professionalism, care and warmth that I experienced as a patient is unparalleled ! Keep up the great work !!
Took online consultation with Dr.Kavitha for the first time here. She was very professional and cordial. Hospital coordinators did a great job from gathering medical history till sending my prescriptions!! Overall a great experience for me!!
Good day.. Today i visited prashanth hospital for my second dosage of vaccine, my first dosage was done in other hospital. I took my appointment over phone for my vaccine and they explained the protocol very clearly, regarding my appointment date and time was exact.When I reached hospital ,from the entry till exit every thing was very well coordinated,especially ms.geethas hospitality was exceptional,she guided me through all the process.Kudos to prashanth teamKeep u the same work.
I delivered my baby here during lock down. It is best and best hospital for Maternity... All hospital during Sunday lock down period they not admitted, no duty nurses, here they admitted during emergency period... the nurses are very nice and pleasing... within half an hour I got delivered there...without prior intimation. Its all blessings of God and services of nurses and Dr. LAKSHMI SRINIVASAN... very grateful and thankful to all...
For my daughter who is 6 yrs old , i consulted Mr. Dr.A.Srinivas , prasanth hospitals , velachery, chennai. After consulting him only i got full confidence of proceeding with root canal treatment for my daughter. His attitude is very much impressive. He patiently addressed all our doubts & he has given all proper procedures for root canal treatment. Also the hospital campus maintenance & cleanliness is excellent considering the corona pandemic. Once you have entered inside the campus surely you will get full confidence. Highly advisable for dental treatment with Dr.A.Srinivas. Nursing department is so good.
I went to vaccinate in this hospital for covishield.They charged 880 and the 100 rs is for registering in the hospital.There is no social distancing instructions or requirements in this hospital.They do not follow the social distancing protocol in the billing or waiting area.All the seats are open for everyone.This hospital has cut a lot of jobs and is maintained by minimal staff.There is no adequate light or guidance.Please do not go here to vaccinate.I am not adding photos as I do not want to include the staff.No one is guiding people for social distancing.Please avoid this hospital for vaccination.
Dr V V Karuna Madam treatment is perfect. She is very much professional and friendly with Patients.Staff in the hospital is petty good, caring is amazing, they will available 24/7. Over all very good hospital.
I got admitted for covid positive because I was pregnant. I had to get admitted with my son who was also tested positive. All the staffs very helpful. There were regular checks about our health for oxygen and bp. The doctors also asked about our health concern in regular intervals. Any difficulty mentioned were addressed immediately.
Worst hospital I’ve ever seen in my life. My dad was admitted at Urology department, after 2 weeks of hospitalization they said please discharge. His pulse was down, his sugar level is not good. Lost him within a week after 😭Also lost 6 lakh to these money eaters 😡I would never recommend this hospital.
Happy with the Treatment.. Excellent service 👍👍
All staff are well trained & doctors are very supportive. Thanks to the insurance team for timely followup with my insurance company & they completed the discharge process very smoothly.
I would like to thank you, with the deepest gratitude for you excellent care of me during my illness with respiratory infection . I feel truly overwhelmed by your kindness.I thank Dr GG SIR /Dr GHP Mam / DR AK sir/ NS Helen mam / nursing staffs…..
The entire process, pre and post operative care was handled smoothly and with lots of care. D. Suresh uses humour to heal his patients. The nursing and support staff are both excellently trained and provide a lot of care. Theyre so mindful, attentive, and helpful. I had the best care and it felt like home. Special thanks to Siva akka, Sister sumi, Monisha, and all others who were so patient with me and went out of their way to make my healing process easy.
We are happy with your services. Atmosphere also clean and good. Staffs and nurses also cooperative. Thanks for your support and services.
My experience at prashanth velachery was really good. Well trained nurses and helping staff. Cleaning staffs were very polite. Everybody were doing there job systematically. All were very polite and helpful. Duty doctor was patiently answering all querys and clarifying my doubts. It is a place were excellent service is rendered.
Staff are very cordial, attentive n easy approachable. I am very pleased by the services of the Doctors, nurses n other attending staff. Good.
I am admitted in prashanth hospital under dr.sivashankar. he was very kind person . All staffs are good. Admin and supportive service also good . Thank you
The best experience I got in this covid situation. Starting from booking to online consultation everything is excellent. The doctor is very friendly and explained the things properly. If possible enable the drugs Buying options thru online. Its very useful and thankful for this situation.
I have been admitted for renal Stone removal sugery. Dr.R.Neelakandan,M.S(General surgery,AIIMS), M.Ch.(urology) performed the surgery..The doctor is highly professional and very kind enough and always available any time over phone to clarify all my doubts. The rooms at Prashanth hospital, Velachery is very clean and staff( both nurse and ward boys) were available all the time to help me. The hospital is also helpful in claiming NHIS health insurance for me.
One if the best multi-speciality hospitals in Velachery, Chennai with 24x7 Emergency facilities. Courteous and helpful medical and non-medical staff. Highly qualified doctors on various specialities.Good IP facilities with dedicated nursing staff round the clock and also a dietitian on call.On a personal experience, The doctors we consulted for the ailments, were able to explain to us in simple terms / common language rather than juggling with medical jargon.
Thankyou dear team members for providing quality patient care.Highly satisfied with your services.Special thanks to adminstrative staffs who guided me throughout the whole process.
Thanks to staff and paedeatric doctors who took care of my son treatment. Good care under Dr.Srinivasan Subramanian