I am very thankful to get the best services during my hospital stay. Your dedication from top to bottom is highly commendable and appreciatable. The service mentality of all are the best. The best team of doctors enabled me to return back with a healthy and beautiful heart. For me Apollo was a home away from home. May god give you opportunities to provide a magic heal to all, big bouquet of congratulation and thanks.
Apollo Hospital Chennai is good for different kind of treatment. I went there for my mother treatment found two good doctors Prof. Dr. R Narasimahn, Dept. of Respiratory Medicine and Dr. B Subba Rao, dept. of Nephrology, they treated us so well that my mother felt good. But we faced a problem with orthopedics doctor(Dr A Navaladi Shankar), who treated my mother too badly that my mother leg infected and had to do operation when back to Dhaka. We tried communicated withDr A Navaladi Shankar several times but he didnt response, so be careful about this doctor. Except this orthopedics doctor everything is good for me in this hospital. You also find a canteen for having snacks. They have 2 type of wheelchair , for those couldnt walk or too sick and those legs are broken or fractured who have to Straight their leg. Transport (auto rickshaw) available in the gate of the hospital.
People who are thinking that Apollo hospital has the best of facility in terms of attending the patients and attenders - A definite No —- A Very Big No - No place to sit , Standing on every single counters for minimum 1-2 hrs . have been roaming around with my in-law for the past 3 days and the standing time per day has been 8-10 hrs every single day - It could be neither they have More patients than the hospital could accommodate , nor the process flow in billing and reports , pharmacy itself is poor… Request to have a better system in place … Govt Hospital have way far better coordination , we ended up paying 3 times bigger than the real cost .. Poor us..
My experience here was pathetic.1) There was no place to park so I had to stop my vehicle for few secs to drop my parents near the main entrance .A security came shouting and raised his index finger to threaten me . I confronted him for his gesture.2) Doctors here never show up on time. We had to wait 2 hours for consulting the doctor. The doctor was informed about our appointment by the hospital staffs only after we arrived .3) A guy approached the help desk saying that he is covid positive. The staffs were least bothered and made him wait along with the other patients.
As on 30.09.2021-Its congested and chaotic, especially the main block registration and counter 6&6A in peak hrs. We had a hectic schedule test at 2 in the morning but had to wait untill 7 in the morning. The guys at MRI counter were unapologetic for shortcomings at their end. The initial tests procedure was rather dismaying as you have to queue up for hrs and even days. There is no effective Covid protocol maintained. The whole building is over crowded during day timings.The waiting areas are inadequate and crowded. You have to stand for hrs. The Consultants may be good but the management lags professionalism as they apparently cant handle surging flow of patients effectively. The lackadaisical attitude of some staffs is hampering the whole system. The majority of patients are from Eastern India and there is no major language barrier in the hospital and in the locality.
I am waiting here for past one hour the duty manager Vinod Vinod says it is going to take another 15 minutes and another 15 minutes and he doesn’t care about customer so Prathap Reddy I don’t know what is doing sitting in the Andhra club playing seat is nothing come and look at your hospital staff and learn something from them They are sayingPharmacy is giving medicine without any
Pinpoint diagnosis. Without detecting ailments no medicine prescribed. Technology is intensively used. Very reliable. This brings the fame that Chennai is the Health Capital of India.
I love how they treat us, they ask every symptom and try thier best for our treatment and the hospital is very clean and beautiful also. Thier facilities for covid are excellent. Overall I really love it. Keep it up.
Apparently this is how covid test is taken in chennais apollo hospital greams road. Only 1 cashier to manage all people. Cashier doesnt have provision for card payment. They are not able to manage crowd well. This place is a prone area for Corona spread. I suggest people not to take at apollo greams hospital for covid test.
I was diagnosed with dengue and was admitted to Apollo hospitals greames road for a week. The treatment I received was impeccable especially from the nursing staff. They treated me with care and love and even made me get well soon cards. I was well taken care off and I attribute my healing towards the efforts and care of the Apollo staff.Sneha who was also the in charge of guest relations was an absolute delight to be around. Thank you team Apollo for all that you have done during such difficult times
We went for an adenosine heart scan which is apparently done only in Apollo greams road, Chennai. I rather not have the scan done ever. The management is so so slow and incompetent. They told us 2 hours and we were at the hospital for 8 hours, in an overcrowded hospital that follows no covid protocols. I regularly go to SIMS hospital, Vadapalani and Kumaran hospital, Kilpauk and their management is far far better than Apollo.
Professional services are excellent and expertise is brilliant.Could greatly improve the population spread within hospital. And the insurance claim process
Everything and Overall it was good but cost could be nominal.. While bringing for emergency and asking for deposit of 50000 is bit more and this can be charged may be installments during the treatment rather than charging huge amount at once and other charges are also quite high.. As Apollo is huge chain and good reputation I think If the Costs are nominal it will be easier for everyone who needs medical assistance... On the Positive Side Doctors are very good and has very sound knowledge, hospitality is good, good food, good treatment, proper attention given to patients. On Medical Scale I will give 4 to 4.5 ratings
Very good care and treatment given by apollo and team during my admission. They maintain good cleanliness and good food
Guest relation officer sudharshan helped us a lot.when room was not good he immediately arranged for good environment. Thks to his services people like him make Apollo great
One of the best care place I have ever seen. This place is more like a family surrounded by angels. Kudos to the whole critical care team - the real heroes👏🏻 . I am really grateful for all their care . Highly recommended one 👍🏻
Today Taken First dose of covid vaccination at Apollo Mains Greams Road... Seating arrangements were very properly done in the waiting area social distance. Payment is very simple and eazy due to more counters. Vaccination area also neat and clean . The staffs were friendly welcoming happy face and clear all of our doubts.They guided us very well in each step.Very systematic . 30 min waiting in the observation area having pantries for Coffee and snacks...I highly recommend Apollo hospital.for Covid Vaccination.
No response to phone calls..its over crowded with no safety or covid restrictions..
I have been closely related with apollo from 2011...I wish to thank apollo for great service...Please keep it up.
Dr Karthigesan sir saved my father (age 80) from Severe Cardiac Arrest last week and fixed Pace Maker... And now my father is fine.Its like second birth for my father and our family is in great relief and thankful to Dr Abraham Oommaan, Dr Karthigesan, and Dr Elizabeth. .
1. We got a great doctor for us. He was very friendly.2. Nurses are great. They are too friendly. And punctual.3. Room service are also excellent. Timely food, Drinks everything was timely.4. Response from Insurance Dept. was also good.5. Security Staff and Canteen foods were also excellent.I am fully satisfied by treatment provided by Apollo. And I refer everyone for treatment here.
Dr Vijay Shankar CS was very polite and so kind and without hesitation he explained about the procedures many times. Doctor was simply superb. We are greatful to the Doctor.
To Mr.Sudarshan ((Guest Relations Coorinator)Thanks for all the supportive care provided during my stay at Apollo hospital
Dr .K.c.prakask treatment was excellent we are consulting doctors for the past 10 years very good doctors . Icu sister and ward sister took nice care for me. Guest relations Sudarshan care was excellent in p ward.
We are very satisfied with the treatment of doctors and services given in hospital .Also our Guest relations co ordinator mr.sudharsan done very co operation and support for all our needs.Thank u
My brother was admitted in this hospital 3 months before for some intestinal issue. Dr Prasanna Kumar reddy @ PK reddy sir treated him. Seriously he is a legend in department of gastroenterology. Few doctors in my native has suggested for a resurgery however doctor treated him with medicine s and used his experience of 40 + yrs and my recovered fully with out any surgery. Thanks alot to doctor pk reddy and jr doctor himansu and nursing staff for the care given. Kudos.
Mr. Sudarson, guest relationship officer is very cooperate for our all wandrings. Whenever we are calling immediately respond for us. We vry thankful for mr. Sudarsan and Apollo hospital.
Guest relation manager was very supportive.Got adequate supply of meals and everything was on time. House keeping was excellent changing beds, sheets and clothings on time.Food was actually tasty xDDoctors visit was on time, took great care of my mom and gave us a clear picture about the problem she had. All thanks to dr. Prakash chand jain, dr. Hemnath, GR sneha, and nursing sisters and cleaning staffs
Prasanna kumar reddy treatment was good.sudarsan guest relations was helpful.thanks apollo
Doctor safena is our doctor. She gave guindance proper medication thanks doctorNursing services,cleaning services.everthing is good and satisfactory .
Went to take my master check up. During the check up, one of the gynecs on just examining physically told me you are infertile and having baby should be an issue for me. Later we took hormone test and found everything to be in normal range and from there again consulted one endocrinologist and now I am 5 months pregnant !! Gave me such a negative vibe and from then was worrying about myself and doubting my capability till I am pregnantEven if there are possibilities, why should she say all to your face without any test and confirmation??I am giving 1 star to the nurses who were really good and the doctors were only threatening.I could think the reason may be of snatching 1000 Rs for the hormone test.No more Apollo
Fibroscan - endoscopyThe doctors/staff care is very excellent. They are very polite and tender. Thanks to the the process was hassle free. Tank you so much for your good service.
Consulted Dr.Balaji Srinivasan for my wifes Ortho issue. It was very nice experience.
Dr v Balaji is very good ,very responsible and nice professional behavior, would always recommend.
My husband recently had a complex surgery at Apollo Greams Hospital. Dr Venkat was the surgeon. Any patient who have met this Dr, can never go for any second opinion. The trust build by him is immense. The same goes with the Hospital nursing as well the Admin staffs. The care and commitment of the hospital towards the patient is remarkable.
I know about the patient care of Appollo Hospital,now I have been suffering from fungule ingrow toe nail infection, which doctor treat this condition ? Please guide me....
Services are good. However the billing department creates the extra bills for room rents and they are not ready to accept it even after showing the details of bills to them. They say that you have to deposit it only after which patient will be discharged
Was provided clear guidelines regarding the admission process and required documents. Admission was smooth and the staff were very helpful during our stay post surgery.
Good experience! Had a surgery and the care was good.
Thanks for Dr.srivathsan sir happy with the treatment and services in Apollo hospitals. Thanks to Sudarsan guest relations officer you are very kind
Now a days in chennai apollo hospital, there is too much waiting time. U have to wait for hours after hours, if u asked for doctors appointment, u will be given appointment time, but u have to wait more than 2 to 3 hours of appointment time given to u. Also in case of laboratory reports, u will not receive the reports on the same day except some tests,which seems to be hospital and the local lodge/Hotels may hv some understanding. Specially people from Assam should not visit the hospital in future...
Treatment was very good and took me less time to recover fast
Super HospitalBest TreatmentIf emergency We are admit any accident fracture with insurance They are start surgery before 12 Hours SUPER FAST service
Best place to get treatments, homely atmosphere..... satisfied with the services
Please help..!!I will be taking my husband to Apollo hospitals chennai next week.. we will be going from Assam... We will be consulting neurologist.. how can I get the appointment? Or any number where I can talk about the system or process.. please help..
Got appointment for MRI (at 8am) and waiting for the same in MRI waiting room since 3.45 hours. No one called till 11:45 am. I went and spoke at reception, still no answer I got from them. Finally they have called at 12 pm after contacting them multiple times. We came from Kolkata for treatment, heard a lot about Apollo Chennai for the treatment and the facility they provide. But since 3 days what I have faced is horrible. Every where people has taken appointments with the help of Apollo brokers who are not following any queue. Apollo brokers changing the actual patient queue and sending their patients first. Doctors secretary is also involved with them. Never thought such facilities I will receive from Apollo Chennai.
I came for whole body checkup along with my parents on Saturday 28.08.2021. During booking they informed a certain amount and collected an amount which is higher than they told before for the same plan. The staff give attention to those who has reference and apollo unit staff only. It is also noted that we booked prior and arrived hospital before 6.30 a.m. But those who came after 8.30 a.m. are allowed to complete all the tests before us. At the same time the response given to us is also not just satisfied. If you wish to get whole body check up, go for other hospitals. Only outer look and name fame only attracted us to reach the hospital for accessing facilities. They show them selves genuine and process follower. Only phone call they answer very well but in person they dont. I didnt expected all happened at apollo hospital. Never wish to visit again to the hospital. Bye to Apollo.
I am in love with this hospital. From doctors, to staffs, to counters, to nurses.. everyone is so friendly. I wish they improved their admission process, otherwise there is no fault. Dr. Shayam Kumar is the best doctor we have ever seen anywhere. He is so friendly and knowledgeable. Will visit every year for full body checkups.
Had a good experience at Apollo Hospital. Been for Endoscopy department for a scan and the people are helpful and guiding.Only tipping point is that we need to wait for longer times due to rush. Though, the service and scan experience was great.
Physician assistant Vinita of Fibroscan Endoscopy department is one of the most courteous persons that I have come across. She was so polite and courteous. Was very knowledgeable as well
Very Good Hospital with prompt and good medical care. The staff and Doctor is also very Supportive and Helpful. 😊
Doctors , staffs are good. But hospital is always crowded and have to wait in queue for long time. Getting bed is another challenge here. Waited almost 7 hours to get bed.
One of the best Hospital in chennai. Prompt service and wonderful treatment. You will get most of the experienced doctors of chennai associated with this hospital.Well one thing that lacks is the behaviour of some of the associates from the front desk and from the lower management who acts weird and rude.A bit costly but that doesnt matter if you are being treated by the best doctors in the city.I would recommend it to the people.
Me and my mother took our vaccines at one of the camps organized by Apollo Hospital. It was a very professional and well organized camp. Staff were very helpful and friendly. All our queries were answered and we received our shots without delay. Overall it was a very satisfactory experience.
Good service but long waiting time and location is accurate
Always best treatment. Coming here for a long time. Very satisfactory treatment. Excellent care by all staffs and doctors
Excellent service all are good behaviourFibroscan endoscopy department
Very pleased with Greams road Apollo hospital services. Compassionate care for elderly. Dr. K.N. Srinivasan was God send for my dads heart treatment. His calm reassuring presence was a huge relief for my family. Inpatient care services was excellent. Guest relations co-ordinator, Sudarsan was very responsive and made sure our needs were met. Hospital facilities, cleanliness in general was not satisfactory though. Inpatient room, bed, furniture, equipments like refrigerator and microwave oven needs renovation or at the minimum some deep cleaning. Overall services, doctors and staff are great, but facilities and system needs sprucing up.
Mr.Sudarshan guest relations Is a very polite and humble way of manner. Thanks for Apollo for encouraging this type of team.hope this will continue towards.
Nice staffs and nice serviceAlways the best hospital.
The best i have experienced till now.. the hospitality is really great.. friendly nurses
Apollo Chennai has given me excellent service with high standad of professional expertise. It is an unique Hospital where staff take all care for the patients and all of them always serve with a smile.
Vaccination Centre, wellness @ Apollo HospitalsThe drive was well planned & controlled. All the organizers were very meticulous, kind & helping.Thanks a lot to all of you to make getting vaccinated from the start to end feel like a breeze :)
I would like to share my part of contribution towards the hospital on behalf of my father for whom we are here for the treatment. Right from the entry due to the Covid, each and every protocol were followed by every staff, Nurses, & Doctors and all others in the hospitality. The doctor was in touch with us every single morning monitoring all the parameters. I really liked it a lot cos it was not only his part but he would also explain about the other doctors input as well who were all treating my father. The gentleness and the treating nursing staff has overwhelmed by making my dad to stay positive to every situation. Which will make him feel good and in good condition within no time to get discharged. Thank you so much to the whole team of Apollo and especially to the Doctors who are treating my dad.
Good service... I am satisfied with the Treatment...Injection room with Nirmala sister... Thanks you.
Apollo hospital is very good hospitals in Chennai Tamil Nadu, INDIA.Doctors & assistant are very friendly and all the nurse and employees also good.Treatment in this hospital is very good.Dr. V.Balaji, Dr.Prithvi Raj are great doctors.
GOOD BEHAVIOUR.FAST TREATMENT AND DOCTORS ARE GOOD ALSO.PLEASE INCREASE SITTING CAPACITY , SO MANY PATIENTS CANT GET SIT THEY STAND TO MANY HOURS.
I was here for vaccination, the entry process for the venue should be methodical but as they seem very over worked or tired, you need to be prompting them to get clarity on whats happening, when I entered the chamber to get the poke the nurse already had the injection in the hand and had me seated to inject, I dont recall her disposing, there werent any authority to monitor, at the moment I was focused on the jab, but on my way home I was thinking about the process that was taken, wherever we go we are used to seeing the nurse or lab technician open new syringe and throw the syringe after use. Request the hospital authority to take a look at this
Apollo hospital greens roadEpidural ward staff took great care of my mother thank you all for the support
It is one of the best private hospitals in the country. I treated my wife for orthopaedic surgery. The surgeon, Dr. Balaji Srinivasan is a good doctor and approachable person. But, his secretary is not as good as him. The indoor staffs are very good.
I recently had an endoscopy done at Apollo main. The nurses and the doctors were very nice and helpful. I had a great experience given that I was a bit nervous about the anaesthesia initially.Really great service !
Had endoscopy scan in Apollo Greams Road hospital few months back, at that time I was completely nervous and clueless as it was my first time. After few months again I have to take endoscopy for the review but this time Im not nervous because the doctors and nurses made it so smooth and safely morely they were friendly. And for whatever reason I got appointment it was cured. Thank you to the doctors and nurses for an excellent hospitality and care.
Fibro scan endoscopy department . Staff are very good and polite but long que
My experience in this hospital has been really great. I had multiple fractures on my right arm. From the day I was admitted, the treatment I received has been exceptional. From the nursing staff who received me when I entered to the doctor (Dr Balaji Sreenivasan) who came in on short notice when he wasn’t even on duty on Sunday afternoon, all of them went over and above to make sure I was well taken care off.I would like put in a special mention for Dr Balaji and his team for the effort and care they put in throughout my time at the hospital.What stood out to me was that this same attitude was evident event amongst the nursing team and the Physio department who handled my recovery after the Operation.Based on my experience I would recommend this hospital to anyone seeking treatment here.
Fibroscan endoscopy Department of apollo Hospital Greams Road is very well equiped and behavior of all technical persons are impressive.
Starting from meeting doctors, diagnosis, surgery, post surgery treatment and care are absolutely excellent, nurses are just a call away, doctors explain you everything they are not in hurry they will listen to you carefully and then assess, nurses ( i will mentioned on the 2nd floor since my child was admitted there) all are angels, never irritated (at-least in front of patient of attendants), even the lift operator is courteous, i pray that no one ever visit hospital but god forbid if have to come for your child, this is the right place ! Loud shout for Dr. Daga, Dr. Prakash Ag, Dr. Soundaram and all nursing staffs of 2nd floor. Thank you for your excellent care and love to my child. God bless you all.
Manometry in endoscopy department. Vinitha physician assistant was really great. I was so scared that I had to pee. She was great with the explanation and procedure. Very patient enough and went with my flow. Great! Couldnt have done it without her! Thank you !
It was a expected a good service and treatment from the Hospitals. Had this month 2 person for CABG and Podiatry treatment.Dr PC Jain DR Prem DR LFSridharan well handled professional team and supported to all my queries.From insurance MrAnand, Mr Vasu Mr Rajesh Mr. Sharath all did the needfulWard secretary, ward incharge Kavita, Mr Heslyn Mr Santa excellent guest relationship serviceMs. Kamatchi extended courtesy for my father Bday when stayed at Apollo to attend my mother.Wow really we felt such loving world with good nurses and professional TPA assistanceLift operators security the pharmacy ICU staffs credit goes to entire crew.I shall recommend Apollo at great choice 👍
I have treated by Dr. Sumona Monohar and Dr. Balaji and my experience with them is highly satisfactory.
In 2nd floor injection room sister Bhavana did good care. I came for BMA test, senior sister Nirmala and Shyam (G.R) explained about the procedure and helped me. Thanks to Dr. Srikanth and Apollo Hospital for giving us good care.
Treatment by Dr. Raja Magesh, Dr. Nitesh Jain was kind and caring. Guest Relatons Mr.Sudharsan was prompt and overwhelming in follow-up.
Everything is good except for admission and discharge process…it can be improved…treatment was very and we have friendly staff and nurses
Everything is fine here. Administration is also very helpfull, but treatment cost is not nominal for middle class
Excellent nursing staff..Specially Sister Nancy took special care for us..May god bless her..The treating doctor was very expert in his discipline and also very polite..Hospitality was also good
I have been here many times & my experience with doctors & the staff has always been a joy & fruitful.Hope they continue their services in same manner.
Sudharshan from guest relations took care of our stay a peaceful one. Had great people and doctors were friendly enough.
Very worst hospital Ive seen ever Ive came here for my mothers health checkup in respiratory medicine as an opd patient. The patient services are really very bad my mother is a stroke patient she cant able to sit for a while iam coming from a long distance Ive explained everything with the management but they are interested only in plundering my money please dont go to this hospital there are many best hospitals in Chennai.
One Star less as there is very little parking.One has to wait regularly for 2 hrs or more during the evening Dialysis session for a slot inspite of a scheduled appointment.Nursing staff, Technicians and Doctors are well qualified, experienced and very responsive.
It was indeed a pleasant care given by the Fibro scan endoscopy department. Really impressed. Thank u so much and continue to serve people better. All the best!
I was admitted in Apollo hospitals last week. I would like to thank the doctors for the remarkable service. Again I would like to thank Mr. Sudharsun guest relation officer who daily comes to me and solve any issues like house keeping, nursing etc. I thank Mr sudharson
All are very impressive and cooperative but only Annex Building counter no-2D representatives are very very irresponsible.
I visited Apollo Greams Road today i.e. 17th September 2021 for check up of my mother Ms. Archana Chakraborty with Dr. Venugopal Reddy. We are very much pleased with the doctors suggestions and treatment. But when we finished the check up and ready for departure, the lady from Counter 10 asked me to handover my mobile to her. I was surprised and asked her why she needed my mobile. She said she needed for 1 min. I, unaware of the reason and being in this situation for the first time in any hospital all over India, gave my mobile to her. I was shocked to see that she browse through appllos google review and by herself gave 5 start to it from my mobile. She didnt asked me for once whats my opnion or review.I want to ask the Apollo Management, is this THE way you have reached 5 start reviews?? What kind of unprofessional attitude is taught to your employees??? I strongly oppose this and utterly disappointed. I will urge the Management to take strong and immediate action to stop this kind of unethical practices and ask your administration to revisit companys mission and vision.Thank youDebapriya Chakraborty