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Lenskart.com at West Mambalam
37/B, Aryagowda Rd, opposite West Mambalam, Postal Colony, West Mambalam, Chennai, Tamil Nadu 600033, India
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Comments
Ma
Review β„–1

I purchased two pairs of power lens with frames. The shop is located at the heart of the Street.The shop posses latest designs.The shop is sanitised, pleasant.The service staff is so kind.Miss Punitha had sound knowledge about optics and she Clarified all my doubts.She was very sweet and overall experience was good. Hospitality was excellent.I recommend you !Will check the quality of the frames and lens and will update to five 🌟

NA
Review β„–2

Review after deliveryHave reduced the stars for the following issues-Firstly the most worst thing. In the lens box R and L was written other way, both are totally different powers and one of which is torric lens. I dont know do dey know abt the consequences of this kind of a mistake. Because I have tested in the same showroom and I wasnt given any prescription as well. Since am using my lens for 10 years I know wat is my power. This could be night mare for new users-Secondly I personally told gimme a ring as soon as u receive the product from ware house since I dont have spare. I havent got any call as dey promised to deliver me 1st oct. Till 3rd oct i didt receive any call i was trying to call to the branch and it was routed to customer care and dey told me that my order is delivered to showroom on Wednesday itself.-Thirdly i was asked to buy 500ML solution instead of 300ml. Den i was convinced and ordered 500ml which will serve me at least 7 to 8 months even though if dispose the solution every day some time may come more than this period . The product was manufactured in 2020 n abt to expired in 2022. I dont even want to comment on this one. Because i was given a crazy answer wen I asked for an new dated one.I would have given 0 rating to this kind of service however the staff are good. Please be careful when you are in medical related fieldOld reviewCool staffs and crisp details. Usually I don’t prefer instore cause I don’t want someone to force me, how ever this store is different of a kind. Wen mr. rangesh greet me β€œhi bro β€œ I felt very cool. He Exactly understood wat am expecting and my job s done just n 10 mins including eye test. All good, just waiting for my lens delivered on time as he promised. Not 5 stars because i was not sure wer to park my car.

Si
Review β„–3

Customer service is very good and iam relaly happy to buying bc affordable prices and trendly collections

De
Review β„–4

I brought Blue cut anti glare lens glass here Very good service, with Safety arrangements (Covid-19) friendly staffs, nice collection for attract the customers , speed delivery 😍Thank you guys keep it up

ja
Review β„–5

This lenkart branch had a very neat facility and the receptionist who helped me with the frames was very polite and helpfull .. They separate used frames and sanitize it before let the others customers try out.. Our came in the less than 5 days.. Definitely recommend this branch for good variety and serviceBest,Jayy

Go
Review β„–6

Good customer Support and Quality Assured products

UN
Review β„–7

Ordered the Vincent Chase blue light block Glass and absolutely loved it. Ms. Menaka being patient with me and helping me to find the right frame and glass. Excellent customer service from her side..

Ma
Review β„–8

The frame is worth it for the price ❀️it suit me very well πŸ₯³tq for ur service

Mu
Review β„–9

Very kind cooperation and support from Staffs and Glasses also superb

Go
Review β„–10

Good customer service and quality assured frames 😍.

Sm
Review β„–11

Good experience 😊 nice staff πŸ‘πŸΌ

Ha
Review β„–12

Good place. try to visit

A.
Review β„–13

Good service keep it up

Aj
Review β„–14

Great service and polite representatives

Ve
Review β„–15

Can some one provide the watsup number , i bought the new spec and had issue after cleaning with given lense spray . some thing the glass got fog .

Sa
Review β„–16

This lenskart branch had a very neat facility and the Menaka who helped me with the frames was very polite and helpful . They separate used frames and sanitize it before they let the other customer try out. Our came in in less than 5 days. Definitely recommend this branch for good variety and service.Best,Sachin

IS
Review β„–17

Superb store.excellent service.

so
Review β„–18

Too good...

Ir
Review β„–19

Really good customer approaches , everything they do is very satisfiedModular frames with exciting offersI really love it . i recommend everyone to purchase thereBy happy customer of lenskart

Sa
Review β„–20

A quiet little store offering a good selection of frames and lenses. Staff are well qualified and explain features. An optometrist on hand serves to check your eye sight and write prescription. Prices are reasonable.

sr
Review β„–21

The store takes longer time to deliver stuff and give false promises on delivery dates , they are more keen on money and collect all the money upfront even before u see the product , this is not the case with any other local store where u can pay a advance and pay remaining at delivery of product , this lens kart store does not bother to inform u about the the status of the product , u need to do all the follow-up by visiting the store once in a while amidst ur schedule to know when the spectacles will be delivered , they Don pick phones mostly and therj customer care service centre is a joke , they take all ur details and still say u need to find out at the store where u placed the order , so if u have enough time and enough physical strength u can place orders here and do the follow up as store does not care once they get money based on a tentative false promise date , ordinary local opticals are far better as they have commitment to customers to inform about profucy status compared to this branded hypeEdit , post usage the glasses get fogged and finger printed too easily and also so much scratchy and tough to clean , thess glasses wont last more than 6 months as they get too fooggy and finger prnited

ar
Review β„–22

Good service

Ak
Review β„–23

Good and prompt service. Very kind and helping. They make it seem very comfortable to get the eye tested and to select and buy the frame. The cost is reasonable as well

ru
Review β„–24

They simply blame people for looting the money. Dont trust Lenskart. Recently we purchased high end glasses which does not last for one month. When i approached the store and showed my scratched lens he is helpless and our lens are scratch resistant but not scratch proof.

ku
Review β„–25

Good service!!

Ni
Review β„–26

The entire Lenskart warranty system is a complete scam. I bought a Lenskart spectacles around 5 months back. I got one more as free. I have been using one pair regularly and the other pair occasionally. One fine day I decided to use the latter and opened the box only to find it broken in two pieces. The former is also deeply scratched. So shocked I approached the Lenskart stores for assistance. I had been thinking they would help me get a replacement but they informed that the warranty does not cover breakage. It only covers discoloration. Come on, who replaces Spectacles for discoloration. And I have been using spectacles for 16 years you can take my word when I say none of my previous specs got scratched so soon. Its my fault to have believed in 1+1 machine made non defective pieces scam...DO NOT BUY FROM HERE.STICK TO YOUR OLD OPTOMETRIST

Kr
Review β„–27

Very low quality products. Even though the products look very classy and good they fail to sustain regular usage. I brought one specks which broke off on its own within 6 months.

De
Review β„–28

Good shop but could treat customers in a better way. Could be little more active in attending customers.

Sa
Review β„–29

Very big store in Adyar opposite to titan eye plus.. basic model is 1500 and buy one get one free.. they do eye check up with sophisticated instruments by certified optamologist..

R
Review β„–30

Offers r good but explanation of offers were poor.....I ended up buying not so good specs...

Ja
Review β„–31

Though hands on stock is low but otherwise offering great offers for both Golden members and new customers

Dr
Review β„–32

Best place for all your optical needs. Excellent service.

As
Review β„–33

Worst Service from this store. My first orders measurements were taken incorrectly by the lenskart employee and had to wait for another week to reorder and receive it.My 2nd Order was good and have no complaints about it. A week before went into the store to order spectacles for my dad and when enquired about lenskart cash the sales person told that it is expired and we will sent a mail to renew it and it may take 2-3 days.We were okay with it and returned back.Today (4-Aug-18) went into the store again to proceed with the order hoping that the LK cash would have been renewed by now. Disappointingly we got the same response.1.Does it take 2 weeks to renew Lk cash?2.Do we have to wait for 2 weeks to order and wait for another week to receive it?Fraustrated and Disappointed with the service.Update:One of the worst decision in my life is to revisit the Lenskart to order a pair for my father hoping their service and quality would have improved .But things have gotten even worser, I ordered a pair on 28 Jan 2020. Got delivered on 2nd Feb. But there was issue with Spectacles and was returned on 10-Feb. Till 18th Feb there was no action taken by the store. After complaining to the site they took action and told me it would take another 3 days to receive the spectacles .If you order in Lenskart be prepared to receive your order after a month .

re
Review β„–34

Good store with excellent customer service. reasonable pricing. recommended. Thanks

Ma
Review β„–35

Excellent service provided by well-informed staff.lenskart is an pan -india Startup doing exemplary in the field of optometry.since they deal only in quality products most of their customers are highly educated professionals/businessmen. The west Mambalam outlet can be called a green outlet as it is situated right behind a busstop thereby saving huge quantity of fossil fuels.

WA
Review β„–36

This shop situated at West Mambalam postal colony bus stop.Less models of frame in the show room.Full frame with metal only one model they showed me yesterday.

Ki
Review β„–37

Great store with good ambience and more space when compared to its competitors

Ab
Review β„–38

Great experience with Lenskart happy with staff response

AR
Review β„–39

Gud spects quality good

SO
Review β„–40

My eye power was wrongly measured.Expensive also

Ra
Review β„–41

Value for money. The youngsters are very knowledgeable, helpful.

Ru
Review β„–42

Good offers and pretty decent collection of spectacles.

Aj
Review β„–43

Not too costly. But the collection is limited.

Th
Review β„–44

50% off on power glasses you can buy 2nd set or coolers

Ki
Review β„–45

Good customer service and query handling team.

su
Review β„–46

It was good .many out of stock!

So
Review β„–47

Different types of glasses at offardoble pricing

Su
Review β„–48

Awesome services with great styles.

Ra
Review β„–49

Nice place to buy eyeglasses.

Ab
Review β„–50

Good collection of lenses and frames

Ga
Review β„–51

Good place to shop for glasses

N.
Review β„–52

Popular lens people

Ga
Review β„–53

Good place for specs

Ra
Review β„–54

Need more frames. πŸ˜”πŸ˜”

Sw
Review β„–55

Excellent customer service

sa
Review β„–56

Good service

Pu
Review β„–57

Good service

Am
Review β„–58

Proper treatment

AS
Review β„–59

Best service..

Ra
Review β„–60

Ok

mu
Review β„–61

Worst product

In
Review β„–62

Low customer service

KN
Review β„–63

Good

sh
Review β„–64

Good

ka
Review β„–65

Good

Bh
Review β„–66

Good

Go
Review β„–67

Good

sm
Review β„–68

Nice

ja
Review β„–69

Opticals with loaded offers

Vi
Review β„–70

Collection

Information
27 Photos
70 Comments
4.2 Rating
  • Address:37/B, Aryagowda Rd, opposite West Mambalam, Postal Colony, West Mambalam, Chennai, Tamil Nadu 600033, India
  • Site:https://stores.lenskart.com/optometrist-sunglasses-West-Mambalam-Chennai-61152/Home?utm_source=google&utm_medium=gmb&utm_campaign=West-Mambalam
  • Phone:+91 74288 90159
Categories
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Payments
  • Debit cards:Yes
  • Google Pay:Yes
  • Credit cards:Yes
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